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The Role The Trainer owns learning execution and readiness for every remote team member entering the company and for every internal learning program we run. This seat exists to make sure that when someone moves forward, they are actually ready — not just scheduled, not just attended, not just marked complete. You run the sessions, you assess against the standard, and you say clearly when someone is not there yet. You execute the curriculum set under the Success strategy. You do not design the strategy, but you are the person closest to the trainees, so you are the first to see where the curriculum is failing and the one expected to surface it. What This Seat Owns Onboarding and orientation Facilitate onboarding and orientation for new remote team members Deliver structured internal training programs and required learning sessions Execute the training curriculum and materials established under the Success strategy Readiness and assessment Assess trainee readiness against defined standards before progression Identify training gaps and escalate readiness concerns to the Head of Success Surface recurring trainee weaknesses that may require curriculum improvement Records and tracking Track training attendance, participation, completion, and certification Maintain accurate training records, certification status, and completion data Coordination Coordinate training schedules, sessions, assessments, and trainee communications Support post-training transition and ensure required handoff information is complete Standards and materials Support AI readiness, tool readiness, communication standards, and professional expectations Maintain and update training materials based on approved process or policy changes Boundary of the Seat The Trainer owns learning execution and readiness. The Trainer does not own long-term performance management of remote team members, company-wide process improvement, or the overall client relationship. Where those areas are affected, the Trainer raises it to the Head of Success rather than acting on it directly. Non-Negotiables Facilitation capability. You can run a live session with a group, hold attention, manage questions, and keep to time. You have done this repeatedly, not occasionally. Assessment discipline. You can evaluate someone against a written standard and give an honest result, including when the answer is "not yet ready." Passing people through to avoid discomfort is the single fastest way to fail in this seat. Records accuracy. Attendance, completion, and certification data must be correct and current at all times. This data drives progression decisions and client-facing commitments. Clear, direct communication. Written and spoken English at a professional standard. You will communicate with trainees, with the Head of Success, and across departments during handoff. Coordination reliability. Schedules, invites, materials, and assessments happen without being chased. This seat is a dependency for multiple teams. Practical AI and tool fluency. You use AI tools in your own work and can teach others to use them properly, including where they should not be used. Feedback without judgment language. Coaching and assessment are framed around behavior, performance, and clarity of expectations — not personality, labels, or profiling. Strong Advantages Prior experience training or onboarding staff in a remote or offshore delivery environment Instructional design or curriculum maintenance exposure Familiarity with US client working norms and cross-cultural communication expectations Experience working inside an LMS or portal-based training system with completion tracking Background in operations, client service, or a delivery role before moving into training Not a Fit If You want to own strategy and curriculum design rather than execute and improve it You are uncomfortable telling someone they have not met the standard You treat training records as administrative overhead rather than as the output of the role You need to be reminded of your own schedule Success Measures Horizon Measure 30 days Running scheduled sessions independently; records current and accurate 90 days Readiness assessments applied consistently against the defined standard; gaps escalated with evidence 180 days Handoff information complete on every transition; recurring trainee weaknesses documented and raised for curriculum review How to Apply: Share your resume and intro video telling me why you are a perfect fit for this role.
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Lead Generation & Omnichannel Outreach Specialist US Market JOB OVERVIEW CONTENU is a Tampa, Florida-based creative and marketing agency working with healthcare, dental, cosmetic, and professional service businesses. We are currently expanding our AI Search / AI Visibility services and are looking for an experienced Lead Generation & Omnichannel Outreach Specialist to help us build and execute a structured outbound system for the U.S. market. This is not a general Virtual Assistant position. We are looking for someone with hands-on experience in outbound lead generation who understands how to reach the same prospect strategically across multiple channels — email , LinkedIn, social media, and phone — with organized follow-ups and CRM tracking. You should be comfortable not only executing outreach, but also researching prospects, building targeted lists, recommending outreach tools, maintaining CRM data, and improving campaigns based on results. RESPONSIBILITIES Research U.S. companies and identify qualified prospects and decision-makers Build and maintain clean, targeted prospect databases Find and verify business email s, LinkedIn profiles, phone numbers, websites, and relevant social media accounts Build and execute omnichannel outreach sequences Conduct outreach through: Cold email LinkedIn Social media Phone calls Structured follow-ups Personalize outreach based on the company, decision-maker, and business opportunity Manage follow-up cadence so qualified prospects do not fall through the cracks Maintain contacts, activities, pipeline stages, and outcomes in HubSpot CRM Track outreach performance and identify what is and is not working Recommend prospecting, enrichment, verification, outreach, and automation tools when appropriate Provide clear weekly reporting on outreach activity, responses, positive conversations, meetings, and pipeline progress WHAT WE ARE LOOKING FOR Strong written and spoken English Previous hands-on experience with B2B lead generation and outbound outreach Experience targeting U.S. businesses and decision-makers Experience with cold email AND LinkedIn outreach Comfortable incorporating phone and social media outreach into a coordinated sequence Strong prospect research and list-building skills Experience with CRM and pipeline management Ability to work independently and manage follow-ups without constant reminders Strong attention to detail and data accuracy Ability to explain why you selected a prospect, channel, message, or outreach approach — not simply follow a template TOOLS / EXPERIENCE WE VALUE Experience with some of the following is a strong advantage: HubSpot LinkedIn Sales Navigator Apollo Clay Instantly Smartlead Email verification/enrichment tools Calling/dialer platforms Zapier or similar automation tools ClickUp You do not need experience with every tool listed above. We are more interested in whether you understand how to build an effective outreach system and can recommend the right tools for the job. Experience with email deliverability, domain setup/warm-up, data enrichment, scraping, or outreach automation is a significant plus. INDUSTRY FOCUS Initial outreach will primarily focus on U.S. businesses, including: Dental practices Plastic and cosmetic surgery practices Healthcare and wellness businesses Selected professional service businesses Our initial geographic focus includes Tampa Bay, Florida, with expansion into additional U.S. markets. WHAT SUCCESS LOOKS LIKE We are not looking for someone who measures success only by the number of email s sent. We care about: Quality and accuracy of prospect lists Response rates Positive responses Qualified conversations Meetings booked Consistent follow-up Clean CRM and pipeline management Continuous improvement of targeting, messaging, and outreach sequences HOURS Part-time initially: 15–20 hours per week There is potential for the role to expand based on performance and company growth. GROWTH OPPORTUNITY This role can grow into a larger Business Development, Outbound Operations, or AI Visibility Operations position as CONTENU expands. We are looking for someone who wants to help build the outreach system, not simply complete assigned outreach tasks. HOW TO APPLY Please include a short description of: 1. Your previous outbound/lead generation experience 2. Which outreach channels you have personally managed 3. Which CRM, prospecting, email , LinkedIn, calling, or automation tools you have personally used 4. One outbound campaign you personally worked on and the results you achieved 5. Your experience targeting U.S. businesses, if applicable Please do not request an interview immediately. Selected applicants will first receive a short practical screening task. We use the screening task to understand how you research prospects, think about targeting, communicate in English, and structure a true omnichannel outreach process.
Confidential employer
Customer Experience & Operations Specialist US-based personal care brand Please be sure to read this entire job description before applying. Location: Remote (Philippines) Type: Full-time Hours: [__] hours/week, with at least [4] hours of daily overlap with US [Mountain/Pacific] time Compensation: [PHP __ – __ per month, depending on experience] + performance bonus Reports to: [Name / Founder] About us We are a US-based, fragrance-forward personal care brand — body wash, shampoo, conditioner, deodorant, and soon a safety razor. We sell direct-to-consumer through our Shopify store and on Amazon. We are small, we move fast, and we care enormously about the details: the scent, the packaging, the way an email reads. We are currently relaunching the brand with an entirely new fragrance line developed in partnership with one of the world's leading fragrance houses. This role sits right at the front of that relaunch. We will share full details about the company with candidates we move forward with. The role in one sentence You are the voice of our brand to our customers, and the hands that keep product moving behind the scenes. Most brands treat support as a cost center — a queue of tickets to close as quickly as possible. We don't. Every conversation is a chance to teach someone about our scents, solve a real problem, and turn a first-time buyer into someone who reorders for years and tells their friends. If you close a ticket without leaving the customer feeling better about the brand than before they wrote in, that ticket wasn't finished. You will own this across three surfaces: our Shopify store, our social channels, and Amazon. The second half of the role is inventory operations. You will place production and fulfillment orders with our third-party logistics partner and keep our Amazon warehouses stocked. It is unglamorous, it is detail-heavy, and getting it wrong costs us real money — a stockout on Amazon can take weeks to recover from. We need someone who treats it with the same care they bring to a customer email . What you'll do Own the conversation Respond to customer inquiries across Gorgias (email , chat, SMS) with speed and genuine care Manage Instagram DMs and comments — questions, complaints, compliments, and everything in between Reply to every Amazon review and customer message in Seller Central, positive and negative alike Handle order issues, shipping problems, returns, and refunds cleanly and without drama Build the automations Build, maintain, and continuously improve Gorgias macros, rules, views, and auto-responses Build and optimize ManyChat flows for Instagram — comment triggers, DM automations, story replies Identify the repeat questions and automate them, so human attention goes where it actually matters Know when an automation is failing a customer, and step in personally before they get frustrated Sell through service Recommend products and scents based on what the customer actually needs Recover abandoned carts and convert pre-purchase questions into orders Spot upsell and cross-sell moments that genuinely help the customer, and take them Turn unhappy customers into repeat customers Protect the voice Use Claude (or similar AI tools) to draft, refine, and scale responses that sound like us — never generic, never robotic Learn to write and adjust prompts that reliably reproduce our brand voice Know our fragrances and formulations well enough to answer real questions about them: what a scent smells like, how it behaves on skin, which product suits which hair type Keep product moving Place orders with our 3PL and track them through to completion Create and manage Amazon FBA shipments — shipping plans, box content, labeling, carrier booking, appointment scheduling Monitor inventory levels across Shopify, the 3PL, and Amazon, and reorder before we run out Track inbound shipments and chase down anything delayed, lost, or received short Watch Amazon's restock limits, IPI score, and storage fees, and plan shipments around them Maintain a clear, current inventory record the founder can look at any time Flag low stock early and loudly. A stockout is a failure, not a surprise. You will take this over from Karen, who currently handles it. She will train you through a full handover period. Close the loop Report recurring complaints, product issues, customer language, and inventory position back to the founder weekly Flag patterns worth acting on — packaging problems, confusing product pages, scent feedback Track your own numbers and know how you're doing What we're looking for Required 2+ years in ecommerce customer service, ideally for a DTC brand Hands-on Gorgias experience — not just answering tickets, but building macros, rules, and automations ManyChat experience — you have built working Instagram DM and comment flows yourself Amazon Seller Central familiarity — comfortable in the back end, responding to reviews and buyer messages Exceptional written English. Warm, clear, natural, and correctly punctuated. This is the single most important requirement in this listing. Experience using AI tools (Claude, ChatGPT) as part of a daily workflow, with real judgment about when to use them and when not to Amazon FBA shipment experience — you have personally created shipping plans, managed box content, and booked inbound shipments Experience coordinating with a 3PL — placing orders, chasing delays, reconciling what was received against what was sent Comfort with spreadsheets and inventory tracking. You are the kind of person who notices when a number doesn't add up. Reliable high-speed internet and a quiet place to work Nice to have Shopify admin experience Background in beauty, personal care, or fragrance Klaviyo or email marketing exposure Experience with Amazon restock limits, IPI scores, or storage fee planning Inventory forecasting experience Experience with a brand going through a rebrand or relaunch Who thrives here You genuinely like people, and it shows in how you write You notice details and they bother you when they're wrong You would rather fix the cause of ten tickets than answer ten tickets You can switch between warm customer conversations and precise operational detail without dropping either You can work independently and make sensible judgment calls without waiting to be told You care about a brand feeling like a real thing made by real people One more thing: we read carefully, and we hire people who do the same. Please put "Customer Delight" in the subject line of your application so we know you read this job description all the way through. How we'll measure success Metric Target First response time Under [2] hours during working hours Resolution time Under [24] hours Customer satisfaction (CSAT) [90]%+ Amazon review response rate 100% Revenue attributed to customer conversations Tracked and growing Tickets deflected by automation Growing quarter over quarter Amazon stockouts Zero Inventory record accuracy Current and correct at all times Inbound shipment issues Caught and escalated before they affect availability How to apply Please send: A short note — a few paragraphs, not a form letter — telling us about a time you turned an unhappy customer into a happy one. What did you say, and why did it work? Your CV Screenshots or a short screen recording of a Gorgias setup or ManyChat flow you personally built, and — if you have it — an Amazon FBA shipping plan you created A short exercise: A customer writes in, annoyed. She bought our body wash three weeks ago, loved the scent, and just reordered — but the new bottle smells noticeably different to her. She wants to know if we changed the formula, and she's frustrated because it was her favorite. Write the reply you would send. Then, in two or three sentences, explain what you were trying to accomplish with it. We read every application. Candidates who complete the exercise thoughtfully go to the top of the pile.
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Looking for an experienced real estate cold caller. Must speak English fluently with excellent communication skills. Seeking someone with a strong, outgoing personality, high energy, and confidence on the phone.
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About LIV BODY LIV BODY is a growing wellness and supplement brand looking for a dependable, highly detail-oriented Shopify specialist to own the day-to-day execution and quality control of our website. Our internal team will provide the approved campaign strategy, offer details, product direction, and brand messaging. Your job will be to turn those plans into a customer-ready website experience that works correctly before traffic is sent to it. The Role This is a hands-on execution and operations role, not a marketing strategy position. We need someone who can build approved promotions in Shopify, maintain the storefront, troubleshoot issues, and test the complete customer journey before every launch. We are looking for someone who takes ownership, communicates proactively, and catches problems before our customers do. Key Responsibilities Build, schedule, and test Shopify promotions, automatic discounts, discount codes, bundles, tiered offers, subscriptions, and gifts with purchase. Create and update landing pages, product pages, collections, navigation, announcement bars, banners, pop-ups, and promotional messaging. Confirm that every campaign matches the approved products, offer, dates, exclusions, flavor choices, links, and customer instructions. Complete a written pre-launch QA checklist for mobile and desktop before every promotion goes live. Test landing pages, discount behavior, free gifts, subscriptions, cart, checkout, tracking links, and the complete customer journey. Coordinate with the paid media team so no campaign launches before the website experience is tested and approved. Maintain GA4, Google Tag Manager, Meta Pixel, conversion tracking, and other relevant Shopify integrations. Monitor the website during launches and respond quickly to customer-facing problems. Troubleshoot Shopify theme, app, checkout, and integration issues, or clearly escalate anything requiring specialized development. Document website changes, campaign setup, test results, known issues, and final launch approval. Provide clear progress updates and immediately communicate blockers, errors, or risks. Required Qualifications Strong hands-on experience managing an established Shopify store. Experience configuring discounts, bundles, subscriptions, free gifts, upsells, and third-party Shopify apps. Experience creating and updating landing pages and product pages with strong mobile responsiveness. Working knowledge of Liquid, HTML, CSS, JavaScript, Shopify APIs, and app integrations. Experience with GA4, Google Tag Manager, Meta Pixel, and conversion tracking. Demonstrated experience testing promotions, carts, checkout flows, and customer journeys before launch. Excellent attention to detail, written English, organization, and proactive communication. Ability to work independently from an approved brief and meet firm campaign deadlines. Reliable availability during important launches and promotional weekends. Availability for planned weekly calls with team for marketing planning. Preferred Experience Experience with a U.S.-based direct-to-consumer supplement, wellness, beauty, or consumer-product brand. Experience with subscription products and recurring-revenue offers. Experience improving conversion rate, average order value, landing-page performance, and site speed. Experience working with paid media teams and creating campaign-specific landing pages. Experience using a project-management platform and maintaining written SOPs and QA checklists. How Success Will Be Measured Promotions launch on time and match the approved brief. Discounts, gifts, subscriptions, links, and checkout flows work correctly before paid traffic begins. Fewer customer-facing website errors and repeated execution mistakes. Fast, clear communication when a problem or dependency appears. Accurate documentation and consistent use of pre-launch and post-launch checklists. Schedule and Compensation Hours and compensation are open and will be based on experience, availability, and the final scope. Please include your expected hourly or monthly rate and your preferred schedule. How to Apply Please send the following: A short introduction explaining your Shopify experience. Links to Shopify stores you have personally managed or built, including exactly what you handled. One example of a complicated promotion, bundle, subscription, or checkout issue you configured or fixed. A sample launch checklist, QA document, or explanation of your testing process. Your availability, expected rate, and preferred working hours. A short Loom video walking through one Shopify project is strongly preferred.
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Bilingual Virtual Front Desk Concierge (Remote – Chiropractic Office) We’re a busy, patient-focused chiropractic practice looking for a warm, bilingual (English/Spanish) Virtual Front Desk Concierge to be the welcoming voice of our office. If people say you’re friendly, organized, and great on the phone — read on. What you’ll do: Answer calls and messages with a friendly, caring, concierge-level touch Book, confirm, and reschedule patient appointments; keep our calendar full Verify insurance and keep patient records accurate and up to date Follow up with patients and help them feel genuinely looked after What we’re looking for: Fluent, natural English AND Spanish (this is a must) A warm, hospitality-first personality — you love helping people Reliable high-speed internet + a backup connection, and a quiet home office 1+ year in customer service, front desk, hospitality, or a VA role (medical office a big plus) Available full-time, 40 hrs/week, during Miami/ Eastern Time Zone business hours Details: Pay: $7 USD/hour, depending on experience • Full-time, long-term 100% remote • Paid weekly To apply: Send a 60-second voice or video note in English and Spanish telling us about a time you turned an unhappy customer into a happy one. Start your message with the word “SUNSHINE” so we know you read the whole post.
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Position: Marketing, Social Media & Lead Generation VA Industry: Roofing / Construction / Home Services Company: Glacier Exteriors Location: Remote — Philippines Hours: Part-Time to Start, With Opportunity to Grow Schedule: Some U.S. Mountain Time business-hour availability required About Us Glacier Exteriors is a growing roofing and exterior construction company based in Colorado, USA. We specialize in residential and commercial roofing, storm/hail damage, roof inspections, repairs, insurance restoration, and exterior construction. We are looking for a talented, dependable and motivated Virtual Assistant who can help us grow our marketing presence and generate new business. This is NOT just a social media posting position. We are looking for someone who wants to become an important part of our company and help us generate actual leads, appointments and relationships. Primary Responsibilities Lead Generation & Realtor Outreach Research Realtors, real estate offices, property managers, HOAs and other potential referral partners. Build targeted prospect lists in Colorado communities recently affected by hailstorms. Find names, business phone numbers, email addresses and other relevant contact information. Make outbound B2B phone calls to Realtors and property-management companies. Introduce Glacier Exteriors and our free roof inspection and pre-listing roof evaluation programs. Follow provided scripts while still sounding natural and conversational. Send follow-up email s to interested prospects. Schedule calls, inspections or meetings for the owner. Maintain organized records of every contact and follow-up. Consistently follow up with prospects instead of giving up after one attempt. Social Media & Marketing Manage and grow our Facebook , Instagram and LinkedIn presence. Assist with Google Business Profile content. Create professional posts using photos and videos from our roofing projects. Create before-and-after posts. Create educational roofing and storm-damage content. Create hailstorm and severe-weather marketing content. Create graphics and marketing materials in Canva. Help create short-form videos/Reels. Repurpose existing photos, videos and content across multiple platforms. Help identify local Facebook groups and other appropriate opportunities to increase Glacier's visibility. Assist with review-generation campaigns. Hail & Storm Marketing Colorado frequently experiences significant hailstorms. When a storm occurs, we want to move FAST. You may be asked to: Research affected cities, neighborhoods and ZIP codes. Identify Realtors and property managers in the affected area. Build targeted contact lists. Create storm-related social media content. Begin Realtor/property-manager outreach. Help organize leads and follow-up campaigns. Who We're Looking For We want someone who is: Highly dependable Organized Self-motivated Comfortable making outbound phone calls Friendly and confident on the phone Excellent at speaking and writing English Comfortable communicating with American business owners and professionals Experienced with social media Experienced with Canva Comfortable learning new software Detail-oriented Able to follow instructions but also think independently Interested in a LONG-TERM position Experience working with a U.S. roofing, construction, real estate, solar, insurance or home-services company is a major plus. Cold-calling or appointment-setting experience is also a major plus. Software/Skills That Are Helpful Experience with any of the following is helpful but not required: Canva Facebook Instagram LinkedIn Google Business Profile Google Sheets / Excel CRM software ChatGPT / AI tools Video editing Lead generation software Cold calling / appointment setting How Success Will Be Measured We care about RESULTS — not just hours worked. We will track things such as: New prospects researched Outbound calls completed Decision-makers contacted Follow-up email s sent Appointments scheduled Realtor/property-manager relationships created Leads generated Social media content published Social media engagement and growth Ultimately, roofing opportunities generated for Glacier Exteriors Growth Opportunity We are a growing company. If you are talented, dependable and help us grow, there will be an opportunity for increased hours, increased compensation, bonuses and additional responsibility. We want to find someone who can become a long-term member of the Glacier Exteriors team. HOW TO APPLY — PLEASE READ CAREFULLY Please include the following with your application: 1. Tell me about your previous experience with lead generation, cold calling and social media. 2. Have you ever worked for a roofing, construction, real estate, solar, insurance or other U.S. home-services company? 3. What software and marketing tools are you experienced with? 4. Send examples of social media posts or Canva graphics you have created. 5. Please send a short voice recording introducing yourself and explaining why you would be good at calling Realtors in the United States. 6. Tell me your desired hourly rate and how many hours per week you are available. 7. Tell me what hours you are available to work in U.S. Mountain Time. IMPORTANT APPLICATION INSTRUCTION At the very beginning of your application, write: "GLACIER MODE" Applications that do not include these words will not be considered. We are doing this to make sure applicants have carefully read the entire job posting. We look forward to meeting you!
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Overview I run a small vacation rental business in Germany with 6 apartments listed on Airbnb and Booking.com. I am looking for a reliable, detail-oriented VA to handle recurring administrative tasks. Important — please read carefully: This is a task-based position, not full-time Currently around 6-10 hours per month Work is asynchronous — you work in your normal Philippine daytime hours One weekly 30-minute video call at 7:00 PM Manila time (please confirm this works for you) Long-term stable position with potential to grow into more responsibility as trust develops If you need full-time work immediately, this role is not for you (yet). If you have other small clients and want to add a reliable, low-drama recurring role to your portfolio, please read on. Your Core Responsibilities 1. Booking documentation (bi-weekly, on the 15th and 1st of each month) Log into Airbnb, Booking.com, and Smoobu (property management system) Download all booking confirmations as PDFs for each new reservation Download payout statements and platform commission invoices Rename files following a strict naming convention (YYYYMMDD_Platform_GuestName.pdf) Upload and organize in the correct Google Drive folder per business entity 2. Invoice generation (as needed, typically 2-5 per month) Create formal VAT-compliant invoices for direct bookings and business travelers Follow a provided template Send to guest via email Archive in Google Drive 3. File organization Maintain clean folder structure in Google Drive Consistent naming conventions Flag anything unclear for owner review Must-Have Requirements English: Very good written English (C1 level or better) Airbnb experience: You have previously worked with Airbnb host accounts (co-host, VA, property manager, or your own listing) Booking.com experience: You have used the Booking Extranet Google Workspace: Comfortable with Google Drive, Sheets, and shared folders Attention to detail: File naming, organizing, and consistency are your core skills Reliability: You deliver on agreed deadlines. If something is delayed, you communicate proactively. PDF handling: Can extract, rename, merge, and organize PDF files efficiently Nice-to-Have (Bonus) Smoobu experience (property management system I use) Basic German reading skills (understanding invoice terms — you don't need to speak or write German) Bookkeeping background Experience with vacation rental / short-term rental businesses Loom video creation Bitwarden or other password manager experience What You'll Get Stable long-term recurring work at $7/hr Payment via Wise (bi-weekly or monthly, your choice) Task-based pay — no clock-watching, you get paid for delivered work at the agreed hourly rate Clear SOPs (Standard Operating Procedures) — no guessing what to do Professional tools provided (password manager, Google Workspace access) Growth opportunity: additional hours and responsibilities as trust develops 13th month bonus after 12 months of continuous work What You Won't Get (Be Realistic) This is not a full-time position (yet) No guest communication in German (I handle that) No access to financial accounts or payment methods No unsupervised decisions on money-related matters Working Style Asynchronous: I hand over tasks in Germany evening (= your morning). You deliver during your normal working day. I review during my next Germany morning. Two batch days per month: 15th and 1st for booking documentation (2-4 hours each, needs to be done that day) Invoicing: within 24 hours of request Weekly check-in call: 30 minutes at 7:00 PM Manila time (please confirm this works) Response time: within 24 hours on weekdays for messages Weekend work: not expected Start Date Immediately, after successful test task and interview To Apply — REQUIRED (I will not respond to generic applications) Please answer ALL of the following in your application. Applications missing any answer will be automatically rejected: Airbnb experience: Describe the last Airbnb host account you worked on. What was your role? How many listings? For how long? Booking.com Extranet: Have you personally used the Booking Extranet? If yes, what tasks did you handle (reservations, financial reports, messages)? File organization example: Describe a file naming convention you have used for a previous client. Give an actual example filename. Your other work situation: What other regular clients or jobs do you have? How does this role fit into your schedule? English level: What is your self-assessed English level (A1-C2)? Have you taken any English tests (IELTS, TOEFL, EF-SET)? Score if you remember. Weekly call availability: The weekly 30-min call would be at 7:00 PM Manila time on a weekday. Which day works best for you (Monday-Friday)? Tools you know (list all that apply): Google Drive, Google Sheets, Airbnb Host, Booking Extranet, Smoobu, Hostaway, Guesty, PriceLabs, Wheelhouse, Bitwarden, 1Password, LastPass, Loom, Slack, ClickUp, Notion, Asana Process question: If I ask you to download all bookings from Airbnb for the month of March 2026 and save them in Google Drive with the naming convention "YYYYMMDD_Airbnb_GuestName.pdf", how would you approach this? Describe your process in 3-5 steps. Bonus (not required, but appreciated): Please send a short (30-60 second) Loom video introducing yourself and explaining why you'd be a good fit. Link at the top of your application. Thank you for reading the full posting! I look forward to hearing from qualified candidates.
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Role overview: You are the operational backbone of a small creative studio. You own client communication, project flow, and quality control, and you execute design work directly when the primary designer is unavailable. The founder’s name is on every deliverable. Your job is to make sure nothing leaves the studio that the founder would not proudly sign. Client Communication & Proactive Reporting Acknowledge every client request quickly with a clear, realistic timeline Send status updates on a set cadence (Mon/Wed/Fri minimum) without being asked When a client sends assets, materials, or information, notify the founder same day with what arrived, what it is for, and the deadline Update clients proactively when timelines shift, manage urgency without letting everything become urgent Project Management Translate requests into fully scoped ClickUp tasks: complete instructions, correct files and Drive links, client history, due dates matching commitments Route work to the primary designer first, take on execution when they are at capacity Schedule against real capacity, flag conflicts early with proposed solutions Design QA (Non-Negotiable) Every deliverable is verified before it ships: kerning, spacing, alignment, weight consistency, resolution, export quality, copy accuracy When modifying existing brand assets, work from and verify against the source file. Never repurpose an old asset as new work A 5-minute edit gets the same precision as a full project Direct Design Execution The primary designer works async off-hours. When time-sensitive requests land, you execute them yourself to full professional standard: logo lockups, typography adjustments, layout corrections, production edits If a request exceeds your skill level, say so immediately and set expectations. Never attempt-and-ship Admin & Organization Draft scopes of work from provided formulas, track approvals, send W-9s and documents Maintain clean Drive structure and naming conventions Tools: ClickUp, Google Drive, Figma, Illustrator, Photoshop, InDesign, Canva, ---------- . Working familiarity with Shopify, Webflow, WordPress, Squarespace, Wix. Required skills Proven production design ability with a portfolio showing typography and logo lockup work Trained design eye, spots kerning and weight issues without being told Track record managing clients and projects for a small team or agency Proactive reporting habits, demonstrated, not claimed Honest self-assessment of skill limits Nice-to-have: packaging or print design, experience supporting a creative founder or studio, retainer vs project familiarity
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We are looking for a highly organized and detail-oriented Accounting Coordinator to join our growing team. This position will support the day-to-day accounting and administrative functions for multiple companies primarily operating in real estate, property management, construction, and hospitality. This is a multi-entity accounting position. The ability to accurately manage tasks across multiple companies, properties, and projects is required. Property management accounting experience is highly preferred. Key Responsibilities Accounts Payable Timecard Management Expense Management End-of-Month Accounting Support Additional Support As Needed The right person for this role is someone who takes ownership of their work and genuinely cares about accuracy. Because you will be working across multiple companies and properties, organization and attention to detail are extremely important. You must be comfortable switching between entities while ensuring bills, expenses, timecards, and accounting records are assigned to the correct company and property. We value team members who are proactive. If something doesn't look right, we want you to investigate it, ask questions, and help us find a solution rather than simply moving the task forward. To Apply Please submit your resume and a brief introduction explaining your accounting experience. In your video, please answer the following: How many years of accounting, bookkeeping, or accounts payable experience do you have? Do you have property management accounting experience? If yes, please describe the size and type of portfolio you supported. Have you been responsible for accounting tasks across multiple companies or legal entities? How many did you manage at one time? What accounting and property management software have you used? What steps would you take if you received a bill but were unsure which company, property, or GL account it should be coded to? What is your desired hourly rate? What hours are you available to work? The company is located in Washington state in PST.
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The Role This seat owns the remote team member after training ends. Once someone is placed and working, the risk changes shape. It stops being about skill and starts being about engagement, accountability, communication, and consistency. Problems in this phase rarely announce themselves — they show up as a slightly slower response, a missed check-in, a pattern of small absences, a client who has gone quiet. The Success Specialist is the person who notices early and acts before it becomes a departure or a lost account. You are not a manager and you are not a trainer. You are the early warning system and the coordination point. You see the pattern, you organize the response, and you make sure the follow-through actually happens. What This Seat Owns Engagement health and monitoring Monitor engagement health, accountability, attendance patterns, and professional standards Identify early warning signs of disengagement, performance decline, communication gaps, or retention risk Monitor completion of required acknowledgments, compliance activities, and ongoing success requirements Structured contact Conduct structured check-ins after placement and throughout the active engagement Reinforce standards for dependability, communication, no-surprises expectations, and professional conduct Reinforce AI readiness, tool readiness, communication standards, and professional expectations Intervention and follow-through Coordinate coaching and corrective support where intervention is required Track recurring issues and ensure clear follow-through to resolution Maintain accurate success notes, risk indicators, intervention history, and follow-up actions Coordination and escalation Coordinate with Training when someone requires retraining or skill reinforcement Coordinate with Client Success when an issue may affect the client relationship Escalate serious or unresolved risks to the Head of Success Development and retention Support engagement, recognition, development, and retention initiatives Identify recurring patterns and recommend improvements to training or success processes Boundary of the Seat This seat owns the remote team member after training. It does not own initial training delivery, the client relationship, company-wide operations, or overall process improvement. Where those areas are affected, the Success Specialist coordinates with the accountable team or escalates to the Head of Success rather than acting unilaterally. Non-Negotiables Pattern recognition, not i ---------- response. You can look across attendance, responsiveness, tone, and output and see a trend forming before it becomes a problem. Reacting only when something breaks is not this role. Difficult conversations without escalation of tone. You can raise a concern directly, stay neutral, and keep the conversation focused on behavior, expectations, and agreed actions. Documentation discipline. Notes, risk indicators, intervention history, and follow-up actions are current and accurate. If it is not written down, it did not happen — and it cannot be escalated credibly. Follow-through to closure. You do not hand off a concern and assume it resolved. You track it until there is a documented outcome. Judgment on what to escalate. You know the difference between something you coordinate and something the Head of Success needs to see immediately. Both over-escalating and sitting on risk are failures. Clear, direct written and spoken English. You will document, communicate across departments, and hold structured conversations. Neutral framing. Coaching and documentation address behavior, performance, and clarity of expectations — not personality labels or psychological profiling. Strong Advantages Experience in employee relations, HR business partnering, account management, or a similar retention-facing role Background in a remote or offshore delivery environment Prior experience running structured check-in or engagement programs at scale Comfort working across systems: dashboards, trackers, CRM or HRIS records Practical AI and tool fluency in your own work If you come from a BPO management background — team lead, operations manager, or people manager — you are welcome to apply. The monitoring, coaching, escalation, and documentation habits built in that environment translate directly to this seat. Not a Fit If You avoid raising concerns until they become undeniable You see documentation as paperwork rather than as the evidence base for decisions You want to own performance management outcomes and disciplinary authority You need every situation to have a defined script Success Measures Horizon Measure 30 days Check-in cadence running consistently; notes and risk indicators current 90 days Early warning signs identified and raised before they surface from the client side 180 days Every intervention has a documented outcome; recurring patterns compiled and recommended upstream Ongoing Retention risk is known and being worked, not discovered after the fact How to Apply: Share resume link Share intro video about your background in coaching.
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I’m a beauty and lifestyle content creator looking for one dedicated, long-term right-hand person who can support both the creative and administrative sides of my personal brand and business. This role combines social media management, short-form video editing, creator operations, brand pitching, community management, administrative support, and occasional personal-assistant tasks. My goal is to stay focused on being on camera, filming, writing scripts, developing strategy, negotiating brand partnerships, and growing the business. I need someone who can understand the full workflow and take ownership of execution behind the scenes. This is not a basic VA role or a short-term freelance position. I want someone who genuinely cares about the brand, the audience, the quality of the work, and the growth of the business. CORE RESPONSIBILITIES Video Editing — Required -Edit short-form content for Instagram Reels, TikTok, YouTube Shorts, and other social platforms -Work directly from raw footage through final post -Select strong clips, hooks, pacing, text, captions, B-roll, music, and visual elements -Create or select cover images/thumbnails -Repurpose content across platforms -Be proficient in CapCut and/or Edits -Understand current social trends and what feels native to beauty and lifestyle content I am NOT looking for generic corporate-style editing, stock-photo-heavy templates, or cookie-cutter content. I want someone creative, current, and trend-aware. Social Media & Content Operations -Manage the content calendar, posting schedule, deadlines, and content status -Schedule and publish across Instagram, TikTok, YouTube Shorts, Pinterest, and other platforms -Prepare captions, links, tags, product information, covers, thumbnails, and posting assets -Support Pinterest and YouTube growth -Keep raw footage, final exports, links, and content files highly organized Canva, Static Content & Presentations -Create Canva carousels, static posts, story graphics, text graphics, affiliate collages, and other visual content -Create and update pitch decks, media kits, rate cards, presentations, and brand-facing materials -Create custom, modern social graphics rather than generic stock templates Trend Research & Creative Support -Research trending sounds, hooks, formats, beauty topics, creator ideas, and emerging content opportunities -Proactively bring me ideas instead of waiting for every assignment -Recommend content I should film and trends I should participate in -Stay current on social platforms and creator culture -Be resourceful and able to research, test, learn, and solve problems independently Affiliate & Creator Platforms -Manage LTK / ---------- , ShopMy, and Amazon Storefront links and product collections -Create and maintain product links -Assist with ManyChat flows, keywords, automations, and links -Help improve affiliate organization and conversion Brand Pitching & Sales Support -Create, maintain, and update my media kit, pitch deck, rate card, case studies, and other brand-facing materials -Build customized brand pitches and presentations -Assist with proactive brand outreach via email and DM -Research prospective brand partners and contacts -Track outreach, follow-ups, deliverables, and opportunities Community Management -Monitor social DMs and comments -Respond to routine community questions based on training and brand guidelines -Flag sensitive, important, or brand-related messages -Make sure followers and brand contacts do not get overlooked Administrative & Personal Assistant Support -Organize routine email correspondence and follow-ups -Draft professional email s -Create and send invoices -Track invoices and routine follow-ups -Upload receipts and documents for bookkeeping -Track brand deliverables, deadlines, links, and administrative details -Assist with scheduling, travel research, document organization, research, and other day-to-day tasks -Handle occasional personal-assistant tasks as needed WHO YOU ARE -Self-motivated and able to work independently -Hardworking, dependable, and accountable -Highly organized and detail-oriented -A proactive problem solver -Creative and comfortable bringing new ideas -Excellent written and verbal English -Adaptable and comfortable in a fast-moving creator environment -Able to follow instructions while also using good judgment -Genuinely interested in beauty, lifestyle, social media, and creator culture -Interested in both the creative and business sides of growing a personal brand -Looking for a stable, long-term role EXPERIENCE Hands-on social media and short-form video-editing experience is required. Experience with the following is preferred: -Instagram and TikTok -CapCut and/or Edits -Canva -LTK -ShopMy -Amazon Storefront -ManyChat -Pinterest -YouTube / YouTube Shorts -Google Drive, Docs, and Sheets -Email organization -Brand outreach, pitching, sales decks, media kits, or rate cards A bachelor’s degree in marketing, communications, business, digital media, graphic design, public relations, or a related field is preferred but not required. Equivalent professional experience is welcome. SCHEDULE You must be available approximately 8:00 AM–4:00 PM U.S. Central Time, Monday through Friday. HOW TO APPLY Please include ALL of the following: -Resume / CV -A real 1–2 minute video introduction — no AI avatar, AI voice, or synthetic video -Portfolio or examples of social media, marketing, or creator work you have personally supported -Mandatory short-form video-editing samples -Canva samples, especially carousels, static posts, social graphics, pitch decks, media kits, or rate cards -Examples of professional brand communication, pitch email s, follow-up email s, or DMs, if available Generic, stock-photo-heavy, cookie-cutter, or overly corporate samples are not what I am looking for. I want to see your real creative judgment and the quality of work you personally produced. Selected candidates will be invited to an interview. Final candidates may also be asked to complete a short trial edit using content and guidelines I provide.
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We are hiring a top-tier texting specialist to help us generate and qualify vacant land seller leads in the U.S. You must be great at: Starting real conversations Building rapport fast Handling objections naturally Qualifying motivated sellers Following up consistently Keeping the CRM clean and organized You should already have experience with: Launch Control U.S. real estate texting Lead qualification Seller follow-up Big plus: vacant land experience This is not a beginner role. We want someone sharp, professional, persuasive, and reliable — someone who knows how to turn text conversations into real opportunities. Your role: Manage SMS campaigns in Launch Control Reply to seller leads Qualify motivation, pricing, and timeline Follow up relentlessly and professionally Update CRM clearly and accurately Pass strong leads to acquisitions To apply, send: Your Launch Control experience Your real estate texting experience Any vacant land experience Your availability Your desired pay Your answer to this seller text: “I may sell if the price is right.” Include this phrase in your application: Top Land Texter
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We are hiring a high-level Lead Manager for our U.S. vacant land real estate business. This role is primarily focused on texting leads through Launch Control, managing seller conversations, qualifying motivation, and keeping follow-up organized. On occasion, you will also need to answer incoming calls or make outbound calls to sellers when texting is not enough to move the conversation forward. We are looking for someone who is a great communicator by text and phone, highly organized, professional, persuasive, and dependable. What You’ll Do Manage inbound and outbound seller conversations using Launch Control Text property owners and qualify leads Build rapport and uncover seller motivation Follow up consistently with warm and cold leads Update CRM with accurate notes and lead status Organize leads and keep the pipeline clean Occasionally answer seller calls or make outbound calls Help move qualified leads toward offers and acquisitions review What You Must Have Experience using Launch Control Experience in U.S. real estate lead management or texting Strong written and spoken English Confidence speaking with U.S. sellers on the phone when needed Ability to build rapport, handle objections, and ask the right questions Strong follow-up and organizational skills Reliable internet and a professional work setup Big Plus If You Have Vacant land experience Acquisitions or lead qualification experience CRM experience Experience handling both texting and phone calls in real estate Who We Want This is not a beginner role. We want someone who is: Professional Friendly Persuasive Organized Proactive Reliable Comfortable with both texting and occasional phone communication To Apply Please send: Your experience with Launch Control Your experience in real estate lead management Your experience handling seller calls Any vacant land experience Your availability Your desired pay Your answer to this: How would you respond to a seller who says, “I may sell depending on the price”? Please include the phrase “Lead Manager Pro” in your application so we know you read the full post. We are looking for someone who can become a valuable long-term part of our team.
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About us: We are a third party Medical Billing company, specializing in behavioral health services. Looking to hire an individual who has extensive experience in the Medical Billing field. Qualifications: Prior experience in billing is a must Verification of benefits Collections Prior authorization requests Credentialing providers with insurance Behavioral Health experience is a plus When applying for this position, kindly send your resume and a short 1-2 minute video sharing about your experience.
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IMPORTANT: SPANISH SPEAKING (BILINGUAL) US REAL ESTATE EXPERIENCE IS REQUIRED Are you an experienced US Real Estate Inside Sales Agent (ISA) who thrives on building relationships, qualifying leads, and setting appointments? We are a fast-growing, high-performing real estate team looking for an exceptional ISA to help drive our business forward. About the Role As our Inside Sales Agent, you will be responsible for engaging with inbound and outbound leads, nurturing prospects, qualifying buyers and sellers, and setting high-quality appointments for our real estate agents. Your success will directly impact the team's growth and client experience. Responsibilities Make outbound calls to buyer and seller leads Follow up consistently with new and existing leads Qualify prospects using proven scripts and objection-handling techniques Schedule appointments for licensed real estate agents Maintain accurate notes and update all activities in the CRM Respond promptly to inbound inquiries via phone, text, and email Build rapport and develop relationships with prospective clients Follow company follow-up systems and accountability standards Meet and exceed daily, weekly, and monthly KPIs Collaborate with agents and the operations team to ensure a seamless client experience Required Qualifications Minimum 1 year of experience as a US Real Estate Inside Sales Agent Excellent spoken and written English Neutral or clear English accent Strong objection-handling and closing skills Ability to build rapport quickly over the phone Highly organized with excellent time management Self-motivated and results-driven Reliable high-speed internet connection Quiet, professional home office Ability to work US business hours Preferred Experience Experience with one or more of the following platforms is highly preferred: Follow Up Boss (FUB) Sierra Interactive BoomTown Brivity HubSpot Mojo Dialer CallTools Vulcan7 REDX Google Workspace Slack Zoom Key Performance Indicators (KPIs) Outbound calls completed Conversations with qualified prospects Appointments set Appointment show rate Lead response time CRM updates completed Follow-up compliance Conversion rate from lead to appointment What We're Looking For We're looking for someone who: Loves talking to people Is confident on the phone Handles objections professionally Doesn't give up after hearing "no" Can work independently while remaining coachable Is competitive and motivated by achieving goals Takes ownership and follows through consistently Applicants who do not have prior experience working as a US Real Estate Inside Sales Agent will be automatically disregarded.
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Gr8 VAs is hiring an Appointment Setter to call warm leads and set appointments for a US-based financial services client. This isn't a script-reading job. You need to actually know how to talk to people. The role: You'll be calling leads who requested info on life or health insurance, some of whom won't remember signing up. You'll need to re-engage them, handle objections, and set the appointment, all while sounding natural, not scripted. Some calls will go off-script. You'll need the judgment to know how to respond in the moment and keep ownership of the call. Who thrives here: Prior experience as an appointment setter — required Fluent, natural English, not robotic or overly rehearsed Can follow a script but isn't glued to it, handles objections and out-of-script questions with ease Owns the call, doesn't get flustered when a lead pushes back or doesn't remember opting in Speaks clearly and confidently, builds quick rapport with strangers on the phone Comfortable being persistent without being pushy Strong organizational skills and follows instructions and schedules closely Picks up new tools and processes fast Why VAs stay with us: Weekly check-ins with your Account Manager, so you're never left guessing Ongoing access to trackers and training videos Performance feedback and retraining if you need it Compensation: 20 hrs/week: $400/month, 1 client 30 hrs/week: $600/month, 1 client 40 hrs/week: $800/month, 1 full-time client or up to 2 part-time clients Paid bi-monthly via Wise US time zone hours (EST/CST) Grow with us: Insurance eligibility at 6 months for Full-Time VAs, discretionary annual performance based increases, and a performance-based Christmas bonus. We're looking for: Hungry, hardworking, humble, honest, smart candidates who take initiative without being asked twice. Appointment setting or phone sales experience is a strong plus. Honesty and confidentiality are non-negotiable, since you'll be handling sensitive lead data. How to Apply To apply, please submit both of the following: Updated Resume 1-Minute Intro Video In your intro video, please tell us: A little about yourself Your background and work experience How many hours you're available to work each week Why you want to become a Virtual Assistant Only applicants who submit both a resume and an intro video will be considered. To show you've read the entire job post, please use this exact subject line when you apply: Appointment Setter Application | Your Full Name Applications with a different subject line may not be reviewed.
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We are US-based & California Insurance Agency looking to hire dedicated, hardworking & experienced Personal Line Insurance CSR. Main responsibility involves assisting our sales & service team in our California office with insurance related tasks. Please do not apply if you don't have customer service experience with small business before. If you are: Open to work from 9 am to 6 pm PST Comfortable working with open camera (zoom) With US Insurance Experience -Auto, Home, Medical, etc. Fluent in English You must possess skills in: 1. Preparing EOI 2. Sending Welcome Email for New Policy documents to clients 3. Assisting clients with billing questions 4. Updating New Business and Renewals in System accurately. 5. Adding leads if needed in system 6. Use Agency Zoom to manager the tasks 7. And other related tasks
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About the Opportunity We are a growing multidiscipline engineering firm seeking talented and motivated engineers to join our team. We are looking for professionals with experience in Mechanical, Electrical, and/or Plumbing (MEP) design who can support a variety of building and construction projects throughout the United States. This is a fully remote position offering the opportunity to collaborate with a multidisciplinary team while working on diverse U.S.-based projects. Positions / Disciplines We are interested in candidates with experience in one or more of the following areas: Mechanical Engineering – HVAC system design, equipment selection, load calculations, ventilation, and related building systems Electrical Engineering – Power distribution, lighting, lighting controls, electrical calculations, equipment layouts, and related systems Plumbing Engineering – Domestic water, sanitary, storm drainage, natural gas, and related plumbing systems Fire Protection experience is a plus Candidates do not need to have experience in all three disciplines. Engineers specializing in Mechanical, Electrical, Plumbing, or a combination of disciplines are encouraged to apply. Responsibilities Prepare MEP engineering designs and construction documents for U.S.-based projects Perform engineering calculations and equipment selections Develop plans, details, schedules, and specifications Coordinate designs with architectural, structural, civil, and other engineering disciplines Review architectural backgrounds and project requirements to identify design needs Participate in project coordination and design review meetings Respond to design comments and revise construction documents as required Support projects from conceptual design through construction documentation Follow applicable U.S. building codes, standards, and client requirements Maintain project schedules and deliver high-quality work within established deadlines Qualifications Degree in Mechanical Engineering, Electrical Engineering, Architectural Engineering, or a related engineering discipline Experience designing building systems for projects in the United States Working knowledge of applicable U.S. codes and standards Experience producing professional construction documents Strong communication, organization, and coordination skills Ability to work independently in a remote environment while collaborating effectively with a multidisciplinary team Strong attention to detail and commitment to quality Preferred Experience AutoCAD and/or Revit Building Information Modeling (BIM) Commercial, residential, multifamily, hospitality, healthcare, industrial, institutional, or mixed-use projects Energy-code compliance and engineering calculations Coordination with architects, contractors, owners, and other consultants Experience working remotely with U.S.-based engineering or architectural firms
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$4.5USD/hr * 8 hours * 3 days a week = $108USD/week = $324USD/month = ~20,000PHP/month I will provide a minimum of 24 hours a week, going up to 32 hours/week if you prefer more or less work or want to work 3 or 4 days a week. I have already hired 6 past freelancers from onlinejobs.ph and they are happy and successfully fulfilling this role. Requirements Must have experience doing Legal Intake (MVA, Mass Tort, SSDI, or other forms) Must have at least 3 yrs of experience working in a call center / BPO Between 3 - 8yrs of work experience (we find people with too much call center experience often deviate too much from the script) Must have a headset with clear audio quality Must have a quiet room with minimal background noise Must have a reliable internet connection; even better if you have power station to prevent outlet Must be live on Slack and responsive during your shift Must maintain a call pickup time of under 5 seconds throughout the shift Preferred Candidate Women candidates preferred, from a vocal quality, and empathetic phone voice perspective If you have done outbound MVA campaigns before, absolutely apply as we want to interview you. If you have worked in the legal industry before, and specifically MVA please mention as this is highly valued If you have worked as a Call Support Team Lead, Manager, or Trainer in the past, this experience is highly valued, mention in your recording. DO NOT APPLY UNLESS YOU MEET ALL THE REQUIREMENTS ABOVE Ideal Candidate Stories A strong team member did outbound MVA campaigns for a legal intake call center, dialing a lead list daily and then transferring to manager upon qualification. She was able to pass the call scripting interview with 0 mistakes, and she hit the ground running immediately. If you have similar experience, you can do this job. Candidate B spent 5yrs+ working in a BPO, was promoted from Agent, to SME, to Team Lead, then wanted to transition to freelance and WFH job. They worked doing Social Security Disability Insurance calls for Americans which is pretty similar to what we do here since we do personal injury law. Main Responsibilities Answer inbound calls quickly during your shift Ask the four qualification questions provided in the script Follow the script closely and consistently Quickly transfer qualified leads to a manager Fill out a short Google Form with the caller’s information Record each call/lead in the daily report Stay active and responsive on Slack during your shift Breaks No breaks during the shift, minus quick bio breaks Success Metrics Your success will be measured by: No missed calls during the shift Number of successful transfers Accuracy of call notes and Google Form submissions Average handling time and first-call resolution are not relevant for this position. The priority is answering calls quickly, qualifying leads accurately, and transferring qualified leads to a manager. JOB APPLICATION STEPS (IF YOU DO NOT FOLLOW, WILL BE AUTO-REJECTED) Follow the instructions on this google doc ---------- /document/d/1341cYEd2a928iXoBCVT6zm1WCh0AoD4GVapJKAucKgE/edit?usp=sharing Subject line: Legal Intake Specialist — [X years of experience] Only include 3 things in your message. Vocaroo recording + google drive link to resume + the names of any law firms you've worked in the past Can include other things if you feel its very important to review (I read every application) Work I will conduct interviews the week of August 24th First round interview is a 15min roleplay with a script Then we will do a 2hr paid trial to ensure cultural fit (we value honesty and speed) Then you will do a 4hr paid first shift to ensure your can take the calls with no issues Then you will receive the offer for the job. After that I will pay you monthly on the 1st of each month via Wise
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Bergh Marketing is a growing Swedish CRM and email marketing agency helping e-commerce and customer-focused brands improve retention, repeat purchases, and customer lifetime value. We are looking for a technically strong CRM and email marketing specialist who can build, implement, test, and optimize professional campaigns and automated customer journeys. This is not a copywriting position. Our Swedish copywriter provides the final email copy. Your responsibility is turning the strategy, copy, customer data, and brand guidelines into well-designed and technically correct campaigns and automations. Our most important platforms are: Klaviyo HubSpot Microsoft Dynamics 365 Customer Insights – Journeys Bloomreach Engagement Experience with Voyado, Salesforce Marketing Cloud, Braze, Rule, APSIS, ActiveCampaign, Marketo, Mailchimp, or similar platforms is also valuable. You do not need to be an expert in every platform. We prefer deep, hands-on expertise in at least one major platform and the ability to learn additional systems. Your Responsibilities Build and implement automated customer journeys Create email campaigns from supplied briefs and copy Turn Figma files, design directions, or brand guidelines into responsive email s Create professional email designs when no finished design is provided Set up customer segments, triggers, filters, conditions, and branching logic Implement personalization and dynamic content Configure lifecycle stages and lead-nurturing workflows where relevant Set up tracking, campaign parameters, and reporting Test workflows and campaigns before activation Check links, triggers, conditions, personalization, rendering, and mobile responsiveness Identify and resolve technical errors Maintain organized and documented CRM setups Analyze campaign and automation performance Recommend technical, structural, and design improvements Collaborate with our strategist, copywriter, and project manager Support multiple client accounts as the agency grows Typical Projects Your projects may include: Welcome and onboarding journeys Lead-nurturing workflows Abandoned-cart automations Browse-abandonment automations Post-purchase journeys Cross-sell and upsell automations Replenishment reminders Customer win-back journeys VIP and loyalty communication Review and feedback requests Re-engagement and sunset flows Newsletter implementation Lead scoring and lifecycle stages Advanced customer segmentation A/B testing CRM reporting and dashboards Required Experience Hands-on experience with at least one major CRM or marketing automation platform Experience building campaigns, workflows, and automated customer journeys Strong understanding of segmentation, triggers, conditions, and workflow logic Ability to implement projects independently from a clear brief Experience building responsive email s Good understanding of email design and visual hierarchy Strong technical problem-solving skills Excellent attention to detail Good written and spoken English Reliable communication and ability to meet deadlines Knowledge of Swedish is not required. Swedish copy and language review will be provided by our team. Platform-Specific Experience We are especially interested in candidates with experience in one or more of these areas: Klaviyo: Flows, campaigns, segmentation, dynamic content, Shopify integrations, tracking, reporting, and deliverability HubSpot: Marketing Hub, workflows, active lists, forms, lifecycle stages, CRM properties, lead nurturing, and reporting Microsoft Dynamics 365: Customer Insights – Journeys, real-time journeys, segments, triggers, email implementation, consent management, and Dataverse Bloomreach Engagement: Scenarios, customer data, segmentation, personalization, omnichannel automation, analytics, and reporting Experience across all four platforms is an excellent advantage but not required. Email Design Skills You should be able to: Create clean, professional email layouts Follow existing brand guidelines Work from Figma files or visual references Select and format appropriate images and visual assets Build reusable templates and content blocks Create clear visual hierarchy and calls to action Ensure email s work across desktop and mobile devices Maintain consistency across campaigns and automated journeys Strong Advantages Experience with Figma, Canva, Photoshop, or similar design tools HTML and CSS knowledge for email templates Experience with Shopify and other e-commerce platforms Understanding of APIs, webhooks, data fields, and integrations Experience with CRM data structures Understanding of consent management and GDPR Experience with email deliverability Experience with A/B testing and performance reporting Experience working with European brands Previous agency experience Ability to manage several client accounts The Position Paid part-time test project Approximately 10–20 hours per week during the test period Opportunity to move into a full-time position Fully remote Long-term collaboration Flexible working hours Some availability during European business hours Work with Swedish and European brands Opportunity to specialize in your strongest platforms Potential to take ownership of technical client implementations Paid Test Project The selected candidate will complete a realistic paid client-style project. Depending on your experience, this may include: Reviewing an existing CRM or email marketing account Planning the technical structure of one automated customer journey Creating the required customer segments Setting up triggers, filters, conditions, and workflow logic Designing email s using supplied copy and brand guidelines Implementing the complete journey Adding personalization and dynamic content Setting up tracking Completing technical and visual quality assurance Documenting the implementation and explaining your decisions We will evaluate: Technical understanding Implementation quality Email design Automation logic Quality assurance Attention to detail Communication Reliability Speed of execution How to Apply Please include: A short introduction about yourself. The CRM and email marketing platforms you have used professionally. Your skill level for each platform from 1 to 10. Your strongest platform and why. Links or screenshots showing at least three campaigns, workflows, or customer journeys you have implemented. A clear explanation of what you personally handled in each example. Examples of email designs or templates you created. Details about the most technically complex automation you have built. Your experience with design tools, HTML/CSS, e-commerce platforms, and integrations. Your current weekly availability. Your expected hourly rate for the test period. Your expected monthly salary for a future full-time position. A short Loom video introducing yourself and demonstrating one relevant project. Start your application with the words “Technical Journey” so we know you have read the complete job description. Application Questions Please answer the following: Which CRM or email marketing platform are you strongest in? Which other platforms have you used professionally? Describe the most complex automation or customer journey you have implemented. How do you test an automation before activating it? How do you ensure email s display correctly across desktop and mobile devices? Have you worked with dynamic content, custom properties, APIs, or webhooks? Are you stronger in technical implementation, email design, automation strategy, or analytics? Which area would you like to improve? We are not looking for a copywriter or someone who only schedules newsletters. We need a technically capable specialist who understands CRM systems, customer data, workflow logic, quality assurance, and professional email design. If you are dependable, detail-oriented, and interested in helping us build a leading Swedish CRM and email marketing agency, we would be happy to hear from you.
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Content Creation Officer (AI-Generated Content) About Us We are an 8–9 figure direct-to-consumer brand in the pain relief space. We are a brand company, not an agency — we produce content for our own products, at volume, and we see the results in real numbers. About This Role We are looking for a Content Creation Officer who already uses AI tools to produce content and — just as importantly — already has the judgment to tell good AI output from bad. You will be generating a high volume of content for our brand and holding the quality line on what actually ships. You do not need a video editing background. What you need is proven hands-on experience with AI content generation tools and a trained eye for output quality. To be direct about our hiring philosophy: we are not hiring for potential. We are hiring for what you can already do. Show us the content you've generated and we'll take it from there. What You'll Do Generate content at volume using AI tools — video, image, script, and copy generation, depending on the campaign. Review AI output critically and reject what doesn't meet standard: off-brand tone, uncanny visuals, awkward pacing, generic scripting, hallucinated claims. Iterate on prompts and workflows to consistently get usable output instead of one-off lucky results. Keep an organized library of generated assets, prompts, and templates the team can reuse. Coordinate with other content creators and contributors as the content team scales, keeping quality consistent across everyone's output. Flag what's working and what isn't so we can double down faster. Non-Negotiable Requirements Demonstrated experience generating content using AI tools. You must be able to show real work you have produced. Proven ability to evaluate AI content quality — you can look at two AI outputs and clearly articulate why one is usable and the other is not. Comfortable working with volume and fast turnaround without letting standards slip. Strong written English and a good instinct for brand voice. Nice to Have Strong people skills. You'll be coordinating with other content creators as our teams grow, so the ability to give clear feedback and work well with contributors is a real advantage. Familiarity with DTC or direct-response content — hooks, angles, UGC-style formats. Awareness of compliance sensitivity around health and pain relief claims. What We Offer Flexible working schedule 13th month pay Performance bonus Annual salary increase 15 vacation leaves + 15 sick leaves Health insurance Life insurance Birthday cake — and more Exclusivity This is a full-time role under an exclusive agreement. While employed with Golden Horde, you will work with us exclusively — no other employers, freelance clients, or competing engagements. Please only apply if you are prepared to commit on those terms. How to Apply Fill out our application form: ---------- Applications submitted through the form are the only ones we review.
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We are looking for ONE highly motivated and resourceful person who wants to grow with us long-term and become a key part of a new international E-Commerce service business. Our company helps E-Commerce entrepreneurs with services such as: International company formation Hong Kong company setups US company setups UK company setups Corporate service coordination Nominee director arrangements through professional providers Banking and payment provider onboarding assistance E-Commerce business infrastructure You will work directly with the founder and help operate and grow the entire business. This is not a normal Virtual Assistant position. We are looking for someone who enjoys solving problems, learning new tools and taking responsibility. Your Responsibilities You will help with almost everything required to operate and grow the business. This includes: Building and improving our website Creating landing pages Using AI tools to build and modify websites Working with Claude Code, ChatGPT, Lovable and similar AI tools Fixing basic website or technical problems Creating new service pages and funnels Managing website content Researching competitors and new services Setting up and managing small advertising campaigns Reddit Ads X / Twitter Ads Potentially Meta Ads in the future Installing and checking tracking pixels Monitoring campaigns and improving performance Answering potential customers via WhatsApp Answering website chat inquiries Following up with leads Explaining our services to potential customers Collecting required information from customers Coordinating with our company formation and corporate service partners Organizing customer onboarding Keeping leads and customers organized Using AI to solve problems you do not immediately understand Finding ways to improve our processes and automate repetitive work Very Important You do not need to already be an expert in every single task. However, you must be extremely comfortable with technology and AI. For example: If I tell you: “Build a new landing page for our Hong Kong company setup service.” I expect you to use the existing information, analyze competitors, use ChatGPT/Claude/Lovable and build the page. If something does not work, you should try to understand the problem and solve it. I do not want someone who needs instructions for every small step. Ideal Experience Experience with some of the following is a big advantage: Claude Code ChatGPT Lovable AI website builders WordPress Wix Webflow Shopify Landing page builders Reddit Ads X / Twitter Ads Meta Ads Google Analytics Google Tag Manager Conversion tracking WhatsApp customer communication Live chat CRM systems Lead generation E-Commerce SaaS Fintech Corporate services Company formation businesses The Person We Want You should be: Very curious Fast learner Highly motivated Reliable Organized Comfortable working independently Good at researching Good at solving problems Comfortable communicating with customers Comfortable using AI every day Able to understand new software quickly Able to execute ideas instead of only discussing them Strong written English is very important. Example of Your Work One day you may build a new landing page. The next day you may launch a small Reddit Ads campaign. Then you may answer five potential customers on WhatsApp. After that you may research competitors and improve our offer. This position is ideal for someone who enjoys variety and wants to understand how an entire online business works. Long-Term Opportunity We are building this business from the beginning, so the right person will have a lot of responsibility and opportunity. If you perform well, you can grow from Assistant into: Operations Manager / Growth Manager and eventually help manage additional employees. We are specifically looking for someone who wants a long-term position, not just a short freelance project.
Confidential employer
We are looking for a results-driven, high-energy Channel Partner Manager based in the Philippines to re-ignite and scale our global Channel Partnership Programme. This is a full time, remote role. Our partnership model is unique and highly attractive: we offer a "Zero Sales Burden" proposition. Your partners do not need to learn complex software demonstrations or close technical deals; their sole focus is identifying opportunities, introducing our platform, and registering qualified leads. Once a lead is registered, our internal sales team takes over to run the demos and close the revenue, while the partner reaps the rewards. Your mission is to find the right partners, onboard them quickly, and keep them highly engaged so they consistently feed our sales pipeline with high-quality opportunities. Key Responsibilities Re-ignite & Scale: Audit our existing partner network, re-engage dormant relationships, and design a structured outreach strategy to recruit new high-potential channel partners. Partner Enablement & Activation: Equip partners with the simple tools, messaging, and co-marketing materials they need to easily identify leads within their existing networks. Pipeline & Lead Governance: Actively manage the partner lead registration portal. Review incoming leads to ensure quality, prevent market conflicts, and smoothly hand them off to our internal account executives. Relationship Management: Serve as the primary, day-to-day point of contact for partners. Run regular check-ins to keep our SaaS top-of-mind and help them overcome any roadblocks. Performance Tracking: Monitor partner-driven pipeline metrics (lead volume, conversion rates, and partner activity levels) and report directly to leadership on programme health. Required Qualifications & Experience SaaS Experience: Minimum 3–5 years of experience specifically managing or scaling a Channel Partnership / Reseller / Referral Programme for a B2B SaaS company. Proven Track Record: Demonstrated success in driving predictable, high-volume lead registration or indirect revenue growth through third-party partners. Excellent Communication: Exceptional written and verbal English communication skills, with the ability to confidently pitch, negotiate, and build trust with business owners and channel executives globally. Process & Tool Savvy: Comfortable managing partner portals, CRMs (e.g., HubSpot/Salesforce), and leveraging automation tools to track lead attribution accurately. Self-Starter Mindset: Experience working remotely for international companies. You are highly organized, comfortable with ambiguity, and capable of executing a partnership strategy with minimal day-to-day supervision.
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