Browse 19,968 active job listings tailored for Filipino VAs and freelancers.
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Are you the person who's genuinely good with people? I'm a UK-based Career Coach running a growing online coaching business, community and programmes. I have a growing online audience and I'm looking for a switched-on VA to help turn that attention into real conversations and growth. You'll be messaging people from my LinkedIn profile, in my voice, as me. You won’t just be talking to anyone; you’ll be speaking with some senior and director-level professionals and leaders in their roles. That takes trust on my side and care on yours, so excellent written communication and judgement are essential. You don't need to have been an appointment setter in your previous role. I'll teach you my method. What I can't teach is being naturally curious about people. If you do have previous setting experience, that's a bonus, as long as you're open to learning a different approach. This is not a high-volume, copy-and-paste DM role. I want someone who takes the time to understand people, asks good questions and knows when to keep a conversation going rather than rushing to a pitch. Your core responsibilities will include: Starting conversations with relevant new LinkedIn followers, connections and people engaging with my content Building relationships through DMs and asking thoughtful questions to understand people's situations and goals Learning my method for identifying opportunities, booking calls and directing people to agreed next steps Following up with warm leads and re-engaging older leads and conversations Keeping conversations, follow-ups and opportunities organised so nothing falls through the cracks Researching and pitching relevant podcasts, YouTube channels, newsletters, communities and partnerships Proactively identifying other opportunities to grow the business and reach more of the right people Suggesting improvements when you spot a more effective way of doing something Using AI for research and support while keeping conversations natural and human To do well in this role, you need to be: Warm, friendly and genuinely interested in people Curious and a good listener Proactive and resourceful: you spot opportunities and take ownership rather than waiting to be told Highly coachable and willing to learn, receive feedback and improve Detail-oriented and organised An excellent written English communicator Able to spot an opportunity without being pushy Persistent and resilient: rejection or silence doesn't discourage you or stop you from trying again Comfortable using AI without relying on it to communicate for you Open and reliable communicator: communicates clearly and proactively if they’re unavailable, unable to complete something, or need support. We're a small team with a kind, supportive culture. We care about each other, the business and the people we help, and I'm looking for someone who wants to contribute to that. Required skills and experience: At least 1 year of experience as a Virtual Assistant OR in an online customer-facing, community, support, sales or growth role Strong written English Comfortable communicating with people online Strong online research skills Comfortable learning new tools and systems Tech-savvy and resourceful, especially when it comes to finding another way to get something done when a tool or system doesn't work Bonus skills: DM setting, appointment setting or lead generation LinkedIn outreach or inbox management Experience supporting a coach, consultant or personal brand Podcast, YouTube or partnership outreach CRM or pipeline management If you haven't done DM setting before but think you'd be brilliant at talking to people and are excited to learn, I still want to hear from you. Work schedule Part-time: 4 hours per day / 20 hours per week, Monday–Friday. You should be available to work from 1pm UK time onwards. Salary $400 USD/month to start, with the goal of moving to full-time for the right person. To apply: Start your application with “I'M YOUR PEOPLE-FIRST VA” and answer these four questions: 1. Imagine someone you've been chatting to sends you this message: “Honestly I'm exhausted. Work has been really frustrating lately and I feel like I'm putting in so much effort without getting anywhere.” Write the exact message you would send back. 2. Tell me about a time you were given responsibility for something without being told exactly how to do it. How did you approach it, and what was the outcome? 3. What are you looking for in your next role, and what would make you want to stay with a company long-term? 4. Why do you think you'd be a great fit for this role? Please answer in your own words. I'm interested in how you naturally think and communicate, not a perfectly polished or AI-written application.
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About the Role We are looking for a highly organized, detail-oriented Content Production Specialist to help our team turn recorded and source content into polished, accurate, publish-ready digital assets. This is a hands-on production role. You will work with video, social media content, graphics, written assets, and other digital content using established SOPs, templates, brand standards, and production workflows. You will not be responsible for developing our overall content or social media strategy. Our Content Lead and marketing team will provide the strategy, creative direction, source material, and standards. Your responsibility is to help turn that direction into finished work. But there is an important distinction: We are not looking for someone who simply completes assigned production tasks. We are looking for someone who takes ownership of the quality of what they produce. You should be able to follow detailed instructions when they are provided, exercise good judgment when they are not, and review your own work carefully before submitting it. Please read the complete requirements below and the whole description before applying: Must have reliable, high-speed internet Must be fluent in English, verbal and writing Must be able to work between 8 am-5 pm Pacific Standard Time Must be a self-starter and want a position where your skills will shine. Read the full job description here: ---------- About the Company MindShift Digital is a strategic marketing agency and consultancy helping established businesses in the $1M–$30M revenue range grow with precision. We're not a typical agency. We operate as an outsourced growth department for our clients, and everything we build is designed to perform. At MindShift Digital, we exclusively hire the top digital marketing strategists, visionary thinkers, and creative experts capable of achieving excellent online marketing outcomes for our clients. READ THE FULL DESCRIPTION AND DO NOT APPLY UNLESS YOU FEEL IT’S AN IDEAL FIT FOR YOU AND YOUR SKILLS PLEASE.
Confidential employer
APPLY HERE: ---------- Role Overview We're looking for a proactive, detail-oriented Business Development Representative to drive top-of-funnel outreach and support pipeline growth for a growing organization. This is a fully remote role focused on outbound prospecting and meeting-setting - it is not a full-cycle sales or deal-closing role. Key Responsibilities Conduct outbound prospecting via email (and LinkedIn, where applicable) to identify and engage decision- makers - including founders, executives, and C-suite contacts - within defined target industries Build and maintain targeted prospect lists aligned with the ideal customer or target profile Write and execute personalized outreach sequences designed to generate interest and book qualified meetings Qualify inbound and outbound leads prior to handoff to the sales or deal team Maintain accurate, up-to-date records in HubSpot CRM, including contact notes, deal/opportunity stages, and follow-up tasks Track and report on outreach performance, including response rates, meetings booked, and pipeline progression Collaborate closely with the core team to ensure smooth handoff of qualified meetings and help keep active pipeline moving Support ongoing follow-up cadences to maintain momentum on in-progress opportunities Note: This role does not involve cold calling or deal-closing. The focus is entirely on outbound email outreach, lead qualification, and meeting-setting. Qualifications Prior experience in a BDR, SDR, or similar outbound prospecting role Strong written English communication skills, with the ability to write clear, professional, and personalized outreach Hands-on experience with HubSpot CRM (or a comparable CRM) required Comfortable managing high-volume outbound email campaigns and sequence/automation tools Highly organized and self-directed, with strong follow-through on tasks and deadlines Available to work hours with meaningful overlap with US business hours Nice to Have Experience prospecting to founders, executives, or other C-suite decision-makers Background in B2B sales, technology, or professional services Familiarity with LinkedIn-based outreach and social selling Role Logistics Employment Type: Full-time, 40 hours/week Location: Remote (Philippines-based) Reports to: Core sales/business development lead
Confidential employer
Content Marketing Manager Full-Time Remote $1,500-$3,000 USD/Month We are looking for a Content Marketing Manager to help grow both a fast-growing residential home service company and the personal brand of its owner. This is not a virtual assistant position. The owner will record videos and upload them to Dropbox. Your job is to turn those videos into high-quality content that builds brand awareness, generates engagement, and grows an audience. Basically, you'll manage and own our social media content, schedule and growth. Responsibilities Edit short-form videos using CapCut Repurpose long-form content into reels, shorts, clips, and posts Add captions, graphics, hooks, and branding Create graphics in Canva Write captions and social media copy Schedule and publish content Monitor social media accounts and engagement Identify content opportunities and trends Recommend content ideas and strategies Help grow both the company and personal brand Requirements Excellent English communication skills Advanced CapCut skills Canva experience Social media management experience Strong attention to detail Reliable internet connection Ability to work independently Full-time availability (M-F 8am-4:30pm CST US...Open to other hours) Bonus Skills Personal brand management LinkedIn growth YouTube growth Content marketing ChatGPT, Claude, or other AI tools GoHighLevel Notion To Apply Please submit: 1. Resume 2. Portfolio 3. Three examples of videos you have edited 4. Three social media accounts you have managed or helped grow 5. Expected monthly salary Qualified applicants will receive a follow-up screening assignment before interviews are scheduled. Please include "Social Media Expert" in your reply
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Compensation: $200–$250 USD per week to start Schedule: Full-time, 40 hours per week Location: Remote Position: Direct hire — individual applicants only About the Position We are looking for a talented full-time video editor to work directly with us and become a long-term part of our team. Our goal is simple: We provide the raw footage. You turn it into polished, engaging, ready-to-post content. We produce content for both a growing service business and a personal/business brand. Our videos cover entrepreneurship, leadership, business, education, behind-the-scenes content, our team, and the services our company provides. Most of our content will be short-form videos for: Instagram Reels Facebook Reels TikTok YouTube Shorts LinkedIn Other social platforms We also plan to increase our longer-form video content over time. DIRECT HIRE ONLY — PLEASE READ This is extremely important. We want to hire and work directly with the person who will actually be editing our videos. Please DO NOT apply if: You are an agency You represent a team of editors You intend to subcontract the work You intend to outsource any of our editing Someone else will actually be completing the editing You are looking to manage the account while another person performs the work The person who applies, interviews, and completes our editing test must be the same person who will be working with us and editing our content. We will be working very closely together. Over time, we expect our editor to learn our brands, personalities, editing preferences, content style, and what we like and don't like. Our goal is to develop a relationship where we can eventually provide raw footage and trust you to know how to turn it into a great finished video without needing detailed instructions every time. We are looking for a long-term team member, not a freelancer for a few projects. Your Primary Responsibility This is a VIDEO EDITING position. It is NOT primarily: Social media management Virtual assistance Graphic design Administrative work Content scheduling Those skills are fine to have, but they are not why we are hiring you. Your strongest skill should be video editing. If video editing is simply one of many different services you provide, this probably isn't the right position. What You'll Be Doing Your responsibilities will include: Taking raw footage and turning it into finished short-form videos Editing videos typically between 30–90 seconds Finding the strongest opening/hook Removing dead space, mistakes, repetition, and unnecessary content Improving pacing and viewer retention Creating clean, professional captions Adding punch-ins, zooms, movement, and transitions where appropriate Adding B-roll when it improves the story Adding music and sound effects when appropriate Cleaning up and balancing audio Performing basic color correction Formatting content correctly for vertical 9:16 social platforms Following established branding and editing standards Organizing project files and completed videos Making revisions when necessary Eventually reviewing longer recordings and identifying multiple strong short-form clips on your own We do NOT want every video filled with effects, animations, emojis, or unnecessary transitions. Our style should feel clean, modern, professional, natural, and engaging. Good editing should improve the content without making the editing itself the focus. What We're Looking For We want someone who: Has demonstrated short-form video editing ability Understands modern Reels, Shorts, and TikTok editing Understands hooks and viewer retention Has excellent pacing Can recognize the strongest parts of raw footage Has good creative judgment Can follow an established editing style Can eventually work without detailed instructions on every video Communicates clearly Is dependable Meets deadlines Is organized Responds well to feedback Wants to continuously improve You should be comfortable working with software such as: CapCut Adobe Premiere Pro DaVinci Resolve Or comparable professional editing software We care significantly more about the quality of your work than degrees, certifications, or how many years you've been editing. What Success Looks Like Initially, we expect to work closely together while you learn our preferred editing style. As you become familiar with our content, we expect the amount of direction required to decrease. Eventually, we want the workflow to be: We record → upload raw footage → you edit → finished content is ready for review. A successful editor in this position will consistently produce: High-quality videos Strong pacing Clean editing Fast turnaround Consistent branding Few unnecessary revisions Reliable communication Compensation Starting compensation will be $200–$250 USD per week, depending on demonstrated editing ability and experience. This is a full-time position. This is also intended to be a long-term relationship with room to grow. As your skills, responsibilities, speed, independence, and value to our team increase, there will be opportunities for increased compensation. We're willing to pay more as the relationship grows. What matters to us is finding the right person. How to Apply Please follow these instructions carefully. At the very beginning of your application, write: ORANGE VIDEO Applications that do not include this may not be reviewed. Then send us: A short introduction about yourself. Links to 3–5 of the best short-form videos YOU personally edited. Briefly explain exactly what you did on those videos. Tell us which editing software you primarily use. Tell us about your experience editing talking-head, business, educational, or personal-brand content. Tell us whether you currently work for other clients or employers. Confirm that you personally will perform all editing work and will not subcontract or outsource our videos. Confirm that you are interested in a full-time, long-term position. Tell us your expected weekly compensation in USD. Please do not send dozens of portfolio links. We would rather see your 3 best videos than 30 average ones. Paid Editing Test Candidates who appear to be a strong fit will be invited to complete a paid editing test using our actual raw footage. Multiple candidates may receive the same footage so that we can compare editing ability fairly. We will pay candidates who are selected to complete the test. We're not looking for the person who writes the best application or has the most impressive résumé. We're looking for the person who can take our raw footage and consistently turn it into excellent content. If you're an excellent editor looking for a stable, long-term position where you can work closely with a growing company and become an important part of our content operation, we'd like to hear from you.
Confidential employer
REMOTE | VERY EASY SIDE GIG | $100/MONTH Looking for RELIABLE, PUNCTUAL people for a very simple remote side gig. IDEAL FOR SOMEONE WHO ALREADY HAS ANOTHER JOB and wants extra income. THE JOB: Check Telegram every ---------- –30 minutes Copy the provided news/message Paste it into WhatsApp Occasionally save phone numbers when instructed The actual tasks take only seconds/minutes, BUT you must remain AVAILABLE and PAY ATTENTION during your assigned shift. PUNCTUALITY IS EXTREMELY IMPORTANT. You cannot regularly miss or be late for your assigned coverage times. SCHEDULE – US EASTERN TIME Sunday–Thursday: Shift 1: 8:00 AM–2:45 PM Shift 2: 2:45 PM–9:30 PM Friday: 8:00 AM–4:30 PM Saturday: 9:00 PM–10:45 PM PAY: $100/MONTH per assigned shift (meaning I will be hiring two people for this job , each one gets 100 dollars a month) IMPORTANT: This is a LOW-PAY SIDE GIG and is NOT recommended as a main job. REQUIREMENTS: VERY PUNCTUAL and reliable Quick to respond Smartphone + EXTRA smartphone/tablet Stable internet Backup plan for power/internet outages Able to consistently cover your shift Comfortable with $100/month TRIAL TEST Before selecting workers, I will give applicants a SMALL, VERY EASY TRIAL TEST. The purpose is to see who follows instructions, responds quickly, and most importantly, is PUNCTUAL and reliable. QUICK INTERVIEW JOIN THE WHATSAPP GROUP: On there i will post all updates for this job and qill conduct quick interviews when ready ---------- Interview will be on Google Meet and generally takes LESS THAN 5 MINUTES. Be ready to provide the LAST 4 DIGITS of your phone number for identification. We will discuss your availability, current job, backup plan, devices, response time, and start date. ONLY JOIN IF YOU CAN RELIABLY COMMIT TO THE SCHEDULE. VERY EASY WORK — BUT PUNCTUALITY AND RELIABILITY ARE CRITICAL. Note: This role is ideal for someone who enjoys helping others stay consistent and accountable while applying their PT knowledge in a practical way. Join our group for more job updates ---------- /CGhqjb0WQwD0WRh99tTinL
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Position Overview We are seeking a highly reliable, detail-oriented Weekend Overnight Admin Support Specialist to ensure seamless organization, calendar preparation, and daily readiness. In this role, you will work overnight on weekends to organize files, build structured daily agendas, prepare documentation, and execute seamless morning handoffs so operations run smoothly without interruption. Key Responsibilities Agenda & Schedule Preparation: Review upcoming schedules, create structured daily agendas, and organize priorities for the week ahead. Document & File Management: Organize, label, and file digital documents, email communications, and key materials into designated workflows. Overnight Preparation & Research: Handle overnight administrative tasks, gathering required information, documents, and briefing notes prior to the morning start. Handoff Management: Prepare clear, concise morning handoff reports summarizing completed overnight tasks, pending items, and urgent priorities. Workflow Optimization: Maintain strict organization systems to minimize operational friction and maximize daily efficiency. Qualifications & Requirements Proven experience in executive administrative assistance, virtual support, or office management. Exceptional organizational skills with strong attention to detail and proactive problem-solving abilities. Proficiency with digital workspace tools (e.g., Google Workspace, Microsoft 365, project management software). High reliability and comfort working overnight weekend hours independently. Clear, efficient written communication skills for daily handoffs. Position Details: Job Type: Weekend / Part-Time / Gig Hours: Overnight (Saturday & Sunday) Location: Remote
Confidential employer
Real Estate Virtual Assistant Social Media, CRM & Transaction Support I am looking for a reliable, detail-oriented Virtual Assistant to support my growing real estate business in Alabama. This position starts at approximately 5 to 10 hours per week, with the opportunity to grow as the business grows. I need someone with prior experience supporting a U.S.-based real estate agent, team, or brokerage. You must communicate exceptionally well in English, be organized, follow through on details, and be comfortable working closely with me during onboarding. Location: Philippines Starting pay: $7 USD per hour, with higher pay available based on proven U.S. real estate, social media, and transaction coordination experience Trial period: Paid 30-day trial *Availability during the first 60 days:* You must be available to collaborate between *12 PM and 5 PM Central Time*. The role will remain approximately 5 to 10 hours per week, but I need overlap during this time while we learn how to work together. After 60 days, the schedule can become more flexible. Responsibilities Social Media Support Manage and schedule content across Facebook , Instagram, Google Business Profile, and other platforms as needed Create captions, story ideas, short-form content ideas, and simple content calendars based on my direction and brand voice Edit short-form real estate videos in CapCut, including trimming clips, adding text, captions, music, transitions, and branding Help maintain consistent posting and keep content organized Repurpose approved content across relevant platforms Bring thoughtful content ideas while following my direction, local market, and brand Lofty CRM Support Work inside Lofty CRM to update contacts, organize records, complete assigned follow-up tasks, and keep the database clean Help ensure tasks, notes, and contact information are current and organized Assist with basic administrative follow-up as assigned Transaction Coordination Support Help organize transaction documents and maintain files Track important deadlines from contract to closing Follow up on outstanding items with clear communication Assist with checklists, paperwork, client communication, and transaction updates as assigned Help make sure no important detail or deadline is missed Important Expectations During the first 60 days, all captions, posts, stories, videos, and client-facing communication must be submitted for approval before being published or sent You must be responsive, dependable, organized, and comfortable receiving feedback You must handle client information professionally and confidentially You must communicate clearly if something is incomplete, unclear, or delayed I am not looking for generic real estate content or someone who needs to be reminded repeatedly. I need someone who pays attention, follows systems, and takes pride in doing things well Spanish is not required, but it is a bonus Ideal Candidate Has previous experience as a Real Estate Virtual Assistant, Transaction Coordinator, or Real Estate Administrative Assistant Has supported a U.S.-based real estate agent, team, or brokerage Has experience managing real estate social media accounts Is comfortable creating captions, stories, and content ideas that feel personal and engaging Has strong CapCut and short-form video editing skills Has transaction coordination experience from contract to closing Has worked in Lofty CRM or a similar real estate CRM Has strong written and spoken English Is detail-oriented, professional, proactive, and reliable Can follow an established process while bringing thoughtful ideas and solutions How to Apply Please submit all of the following: 1. Your resume, including your real estate, social media, and transaction coordination experience 2. Examples or links to real estate social media posts, captions, or short-form videos you have created 3. A list of the real estate CRMs, transaction management systems, and communication tools you have used 4. Your hourly rate and a short explanation of why it fits your experience 5. Confirmation that you are available between 12 PM and 5 PM Central Time during the first 60 days 6. A video introduction in English that is at least two minutes long In your video, please include: Your name and location Your experience supporting U.S.-based real estate agents, teams, or brokerages Your social media management experience, including the platforms you have managed Your experience writing captions, creating story content, and editing videos in CapCut Your transaction coordination experience and the tasks you handled from contract to closing The CRMs and systems you have used How you stay organized when managing deadlines, content, and follow-up tasks Why you believe you would be a strong fit for this position Important: To confirm you read the entire job post, begin your video by saying: “Calm guidance creates confident decisions.” Applications without the required video or phrase will not be considered. I am looking for someone I can build a long-term working relationship with, not someone who simply completes tasks. If you are dependable, skilled, attentive to detail, and take pride in helping a real estate business run smoothly, I would love to hear from you.
Confidential employer
We are looking for a highly organized Executive & Research Specialist to provide proactive administrative, research, and communication support to an executive. A major part of the role will involve preparing and sending thoughtful meeting follow-ups written in the executive’s voice, along with conducting prospect and company research to support upcoming meetings. Key Responsibilities Write and manage meeting follow-ups in the executive’s voice for executives, professionals, and nonprofit board members. Conduct prospect and company research and prepare concise meeting briefs. Make updates and edits to a WordPress website as directed. Assist with personal logistics and administrative tasks, including DMV matters and contractor-quote coordination. Maintain organized records, follow-ups, and priorities to ensure nothing falls through the cracks. Requirements Near-native written English with the ability to accurately write in another person's voice. Strong research, information-gathering, and summarization skills. Comfortable working independently and managing multiple priorities. Hands-on experience with WordPress. Proven experience working overnight hours — not simply a willingness to work overnight. Excellent attention to detail and professional communication skills. Nice to Have Experience in commercial real estate, professional services, or nonprofit organizations. Familiarity with GoDaddy hosting. Experience managing LinkedIn engagement or executive LinkedIn activity. Experience supporting senior executives or professionals.
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To Apply: Message “HireScout” on WhatsApp to ---------- and we’ll send you our 6 minute next step. You know how to recruit. But your current company? Just posting jobs and waiting. No room to build your own recruiting system. Capped upside no matter how well you perform. We’re looking for a recruiter who knows how to find, engage, and win over great salespeople. WHY THIS ROLE IS DIFFERENT: -Build our outbound recruiting system from the ground up -Uncapped commissions—the more great people you hire, the more you earn -Work directly with our CEO -Game-changing sales training to make you an even better recruiter -Get coached by real leaders who raise your standards -Opportunity to own recruiting as we grow WHAT YOU’LL DO: -Find and recruit passive candidates who aren’t applying on job sites -Pick up the phone and directly recruit people -Build, test, and run outbound recruiting systems -Book at least 5 qualified Closer Zoom interviews per week on our Sales Manager’s calendar -Place at least 1 Closer every 30 days when we have an open seat -Own candidates from first contact through the phone screen -Screen inbound applicants and d ---------- who moves forward -Keep your candidate pipeline organized and follow up consistently YOU’RE A FIT IF YOU: -Have proven recruiting experience and results -Have exceptional spoken English -Are highly engaging and memorable in conversation -Love talking to people on the phone -Are excellent at building systems and executing them -Are constantly looking for smarter ways to recruit using technology -Take extreme ownership COMPENSATION: -Expected total compensation: $1,300–$2,200+ USD/month -$6 USD/hour base -Closer hire: $100 when hired + $200 if they make it 30 days -Other Roles: $50 when hired + $100 if they make it 30 days THE STANDARD: -Monday–Friday, 8:30 AM–5:30 PM Eastern Time -Some after-hours candidate conversations when needed -1-hour unpaid lunch -Minimum 25 Mbps internet connection -This is a phone-heavy role—you should genuinely enjoy calling people HOW TO APPLY: Message “HireScout” on WhatsApp to ---------- and we’ll send you our 6 minute next step.
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PH-Based | Remote Shift: 11PM–8AM OR 4AM–1PM (PhT) We’re looking for a Video Editor who specializes in creating compelling trailers, teasers, and opening sequences for long-form interview and podcast content. The ideal candidate understands how to turn raw footage into a powerful, story-driven introduction using strong pacing, sound design, music, dialogue selection, and cinematic visuals. Editing Style Reference: ---------- Requirements: Strong experience in trailer construction and video editing Proficient in Adobe Premiere Pro Skilled in sound design, audio mixing, and music selection Strong sense of pacing, storytelling, and emotional build-up Able to select compelling dialogue and moments from long-form footage Portfolio or showreel featuring trailers, teasers, or cinematic edits Good English and Filipino communication skills Reliable internet connection and a capable editing PC Adaptable, detail-oriented, and comfortable working with a team Open to completing a test edit Motion graphics and After Effects skills are a strong bonus Role: Create cinematic trailers and hooks for long-form podcast and interview videos Build engaging narratives using dialogue, music, sound effects, and visuals Add animations and motion graphics where appropriate Improve viewer retention through strong hooks and intentional pacing Collaborate with the team and revise edits based on feedback Maintain a consistent visual and storytelling style across projects Rate: PHP 33,000 - PHP 45,000 per month, depending on experience and skill level Send your application, portfolio, and showreel here: ----------
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Remote Resident Services & Maintenance Operations Specialist Job Overview: We are seeking an experienced Resident Services & Maintenance Operations Specialist to support residential property-management operations for communities in Texas, beginning with the Beaumont and Galveston areas, with the opportunity to expand across the portfolio. The role reports to a designated Operations Leader. The specialist will serve as a primary point of contact for existing residents while taking ownership of resident experience, retention, lease renewals, routine maintenance intake, Service Orders, maintenance dispatch, and follow-through across multiple communities. The role will manage resident communication, systems, workflows, dispatch, documentation, follow-up, and accountability remotely while coordinating with local field personnel and maintenance teams for work requiring onsite presence. Key Responsibilities: Resident Services & Communications Serve as a primary professional point of contact for existing residents. Manage resident telephone calls, texts, email s, portal communications, and general inquiries. Research resident accounts, leases, notes, communication history, Service Orders, and property information in Rent Manager. Answer questions and resolve resident issues remotely whenever possible. Manage non-delinquency resident concerns and formal complaints. Understand underlying resident concerns and work toward appropriate resolutions. De-escalate difficult conversations professionally. Document material resident interactions accurately in Rent Manager. Create tasks, follow-up activities, deadlines, and escalation items. Ensure unresolved issues remain visible until resolution. Escalate matters requiring leadership, legal, financial, or field intervention according to established procedures. Resident Retention Proactively identify resident satisfaction and retention issues. Conduct appropriate resident follow-up and retention communications. Identify potential move-outs or retention risks before they become vacancies. Document retention risks and underlying issues in Rent Manager. Coordinate with Operations to determine whether appropriate resident issues can be resolved before a move-out occurs. Track Notices to Vacate and communicate potential vacancy information promptly to the appropriate Operations, Inventory, and Revenue personnel. Identify recurring resident complaints or property-level trends requiring leadership attention. Lease Renewals Maintain the lease-renewal pipeline in Rent Manager. Begin renewal workflows according to the approved advance-notice schedule. Identify upcoming lease expirations. Generate renewal communications and documentation. Apply approved rental-rate changes and lease terms according to management directives. Prepare digital renewal agreements and required addenda. Track electronic signatures and incomplete renewals. Follow up with residents until renewal, Notice to Vacate, or escalation. Ensure executed renewal information and effective dates are accurately reflected in Rent Manager. Maintain visibility into renewal rates, pending renewals, expirations, and expected move-outs. Administer approved renewal terms and escalate requests for changes to rents, concessions, or material lease terms according to management directives. Resident Portal & Digital Adoption Help residents establish and use the approved resident portal and digital tools. Provide step-by-step assistance with account setup when necessary. Encourage electronic payment adoption. Help residents understand how to submit maintenance requests and communicate digitally. Troubleshoot basic resident-access issues. Track portal adoption and identify residents requiring additional assistance. Help reduce reliance on paper, manual processes, and unnecessary onsite administration. Community Communications Draft and distribute approved community communications through appropriate digital channels. Coordinate communications regarding utility interruptions, planned maintenance, inspections, community projects, office/holiday schedules, emergencies, and other operational matters. Support standardized communications regarding Community Guidelines when directed. Maintain records of material community-wide communications. Coordinate with field personnel to ensure residents receive accurate and timely information. Routine Maintenance Operations Service Order Intake & Triage Receive resident maintenance requests by telephone, text, email , resident portal, and other approved channels. Ask appropriate diagnostic questions to understand the issue before deploying field resources. Create complete and accurate Service Orders in Rent Manager. Obtain photographs and videos from residents when helpful. Categorize requests according to approved emergency, urgent, and routine maintenance standards. Identify health, safety, property-damage, utility, or other matters requiring immediate escalation. Maintain accurate priority, status, ownership, and next-action information. Internal Maintenance Dispatch Dispatch appropriate field personnel based on geography, skill set, availability, priority, and workload. Provide complete Service Order information before dispatch. Coordinate access between residents and technicians. Monitor technician workload and open assignments. Follow up on incomplete and aging assignments. Escalate resource constraints to field leadership. Ensure work assignments are captured through the approved system rather than relying on unmanaged verbal or informal assignments. Vendor Coordination Coordinate with approved third-party vendors when work exceeds internal capability, capacity, authorization, or required trade expertise. Obtain quotes when required. Create or coordinate Purchase Orders according to established procedures. Schedule vendor access. Communicate the approved scope. Monitor progress and obtain completion documentation. Compare invoices against approved quotes, scopes, Purchase Orders, and available field documentation. Route invoices through the appropriate approval process. Escalate discrepancies before payment approval. Coordinate and verify documentation without independently authorizing expenditures outside established approval limits. Service Order Lifecycle Management Review open Service Orders daily and maintain visibility into aging assignments. Identify stalled work and follow up with assigned personnel. Update residents regarding material delays or status changes. Obtain technician notes and completion documentation. Require photographs or video when required by established procedures. Verify that system records accurately describe completed work. Identify recurring repairs or repeat failures for escalation. Resident Closeout Contact residents following completion when appropriate. Confirm that reported issues have been addressed. Identify incomplete or recurring problems. Reopen or escalate unresolved Service Orders. Document resident feedback. Close Service Orders only after required completion standards have been satisfied. Required Skills & Qualifications: 3+ years of U.S. residential property-management experience. Experience in multifamily, manufactured housing, RV, single-family rental, or similar residential property management. Significant resident-services experience. Experience with lease renewals and resident retention. Experience with maintenance dispatch and Service Order/work-order management. Experience coordinating maintenance technicians, contractors, and vendors. Experience with resident portals and digital resident communications. Strong experience with Rent Manager, the company’s property-management software, is highly preferred, particularly with Rent Manager Browser, resident accounts and records, Resident Portal, communications, Service Orders, tasks and queues, notes and history, lease information, lease renewals, digital documents and electronic signatures, vendor records, Purchase Orders, attachments and photographs, workflows, automation, reporting, and dashboards. Experience building or improving Rent Manager workflows, automated task sequences, and resident-service or maintenance queues is highly desirable. Experience with Microsoft 365, VoIP/telephone systems, property-management dashboards, AI-assisted workflows, and remote maintenance coordination is highly desirable. Excellent spoken and written English. Excellent telephone presence and professional communication skills. Strong empathy while maintaining accountability and established procedures. Ability to professionally de-escalate upset residents. Strong basic understanding of residential maintenance terminology and common repair issues. Excellent organization and follow-through. Ability to manage numerous residents, Service Orders, renewals, and open tasks simultaneously. High integrity and exceptional documentation discipline. Reliable high-speed internet, dependable computer, professional workspace, and quality headset. Note: An NBI or police clearance will be required upon acceptance of the job offer.
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Hey there! This will be a long term, full time position where you will have at least an hour of work everyday, up to 8, but normally only 4-6 and some days will be very quick. There will be a 1-2 day trial period where I will pay you $4/h, if that looks good, we will go to monthly. Until you are fully trained you’ll be paid $400 a month and once fully trained $500. I pay weekly, every Monday. Requirements: Two monitors or a laptop and an external monitor Must be very good at following instructions, a quick learner, asking questions when you’re not sure about things Attention to details Proficient with English, spoken and written Decent typing speed, fast internet speed and little to no power interruptions Must be very organized Great with communication - Fast replies A positive attitude :) I’d like you to start between 6 to 8 am PH time during training. I am flexible with your working hours when you start officially and we chat what works best for you. The tasks are all pretty straight forward, you won’t have to make any decisions or use critical thinking. You will be making links, making ad accounts and launching ads on those accounts. There might be other small tasks along the way, but they will all be similar. I’ve created an organized system where we will work on everything together. I'll provide video training and help with any questions. Please refer to me as Mark in the application message. You'll sign in, and sign out when complete and add your hours to your time sheet. You'll be paid via Payoneer every Monday, or I can do a bank wire/transfer if you have a Wise account or similar. Please tell me why you're the best person for the job, and include a resume, internet speed and a picture of your home setup. Using AI will automatically get you ignored. There will be a quick test, if it looks good, afterwards, we can start right away, same day or next day. Thanks, talk to you soon
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AIRBNB LISTING OPTIMIZATION EXPERT | PART-TIME | REMOTE | LONG-TERM 🏡 Short-Term Rental | 20 hrs/week | Rate Based on Experience ABOUT US Cabin Collective is a luxury short-term rental management and cohosting company operating in Broken Bow, Oklahoma and Texas. We manage 50+ properties across multiple platforms and hold ourselves to a high standard — for our guests, our owners, and our bottom line. We're looking for someone who can help us make sure every listing we manage is working as hard as it should be. THE ROLE We're hiring a part-time Airbnb Listing Optimization Expert to audit, improve, and maintain our property listings across Airbnb and other short-term rental platforms. This is a detail-oriented, results-driven role for someone who understands how STR search algorithms work and knows exactly what separates a high-performing listing from one that gets passed over. You'll work closely with our operations team to ensure every listing is fully optimized — from titles and descriptions to photos, amenities, pricing display, and SEO keywords. WHAT YOU'LL DO Audit existing listings across Airbnb, VRBO, and ---------- for optimization opportunities Rewrite and improve listing titles, descriptions, and amenity sections for search performance and conversion Identify and close gaps in listing content — missing amenities, weak photo captions, incomplete details Research and apply relevant keywords to improve search ranking Monitor listing performance metrics and flag areas for improvement Stay current on Airbnb algorithm updates, ranking factors, and best practices Collaborate with our team to roll out improvements across 50+ properties efficiently Support new property onboarding — get listings live and optimized from day one WHAT WE'RE LOOKING FOR Hands-on experience optimizing Airbnb and/or VRBO listings — this is a must Strong understanding of STR search algorithms and ranking factors Excellent written English — you write copy that converts, not just fills space Familiarity with tools like RankBreeze, Canva, ChatGPT, or similar a strong plus Detail-oriented and thorough — you don't cut corners Able to work efficiently across a large portfolio of properties Self-directed and able to prioritize without being micromanaged Long-term mindset — we want someone who grows with us SCHEDULE & COMPENSATION Part-time, 20 hours per week Fully remote Hourly rate commensurate with experience and skills Long-term engagement for the right person ⚠️ REQUIRED — SCREENING QUESTION To be considered, please answer the following in your application message: "Describe a listing you've optimized — what was underperforming, what specific changes did you make, and what results did you see?" Applications without a response to this question will not be reviewed.
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Full-time remote, California working hours Beginner-friendly position. We are not looking for an experienced estimator or project manager. We need a reliable, organized person who can learn our system and help with everyday construction office work. Training will be provided. Taikoo is a Southern California construction company working on residential and commercial projects. This assistant will work directly with our team to keep quotes, documents, follow-ups, and project information organized. What You Will Help With Request prices from suppliers and organize the quotes we receive. Follow up with vendors and subcontractors by email , message, or phone. Update spreadsheets, task lists, project schedules, and contact information. Organize plans, receipts, invoices, photos, and project documents. Help prepare simple material lists, takeoffs, and bid information after training. Assist with general administrative and research tasks as needed. What We Are Looking For Good spoken and written English. Organized, careful with details, and comfortable working with numbers. Comfortable using Google Sheets or Excel, email , calendars, and PDF files. Willing to learn, ask questions, and follow tasks through to completion. Reliable internet and able to work full-time during California business hours. Construction experience is helpful, but it is not required.
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We’re looking for a customer-focused Customer Service Specialist with excellent communication and problem-solving skills to join our team. Responsibilities -Address customer questions and concerns through email and phone calls, collaborating with the team to provide timely and accurate solutions. -Provide accurate information and recommendations while maintaining up-to-date product knowledge. -Handle customer inquiries professionally and efficiently through both written and verbal communication. -Follow up on customer concerns and ensure issues are resolved appropriately. -Continuously improve customer service processes and the overall customer experience. -Escalate complex or unresolved issues to the appropriate team members when necessary. Requirements -Excellent written and verbal English communication skills. -Proven experience in customer service, email support, phone support, or a related field. -Strong phone and email communication skills. -Strong problem-solving skills and quick thinking. -Ability to multitask and manage multiple customer inquiries efficiently. -Strong attention to detail and willingness to learn product knowledge. If you meet these requirements and have experience handling customer inquiries through both email and phone, we’d love to hear from you!
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We're a US-based marketing agency serving dental and orthodontic practices. We're hiring an Executive Virtual Assistant to support our ads team. This role is heavily focused on project management and organization- keeping work visible, moving, and closed out. WHAT YOU'LL BE DOING 1. ---------- board management— keeping task trackers current across our account managers, setting up boards, and maintaining automations 2. Chasing open action items through to closure 3. Organizing QA checklists for client builds 4. Consolidating scattered status updates into one place so leadership isn't tracking work across multiple threads Light calendar scheduling 5. Document organization — SOPs, intake forms, and internal trackers REQUIREMENTS 1. Previous experience as an Executive Virtual Assistant 2. Strong working knowledge of ---------- , including board setup and automations 3. Comfortable with Google Docs and Google Sheets 4. Excellent written English — short, clear, and direct 5. Highly organized and reliable 6. Stable internet connection with a backup power source 7. Able to work EST hours 8. Familiarity with Meta/Facebook Ads WHO THRIVES HERE You take ownership of a task and see it through without check-ins You give short, direct updates rather than vague ones You raise blockers early instead of sitting on them You follow through consistently, without needing reminders HOW TO APPLY: Please send us your updated resume and a short video introduction highlighting your related experiences to ---------- We look forward to hearing from you! Please note: Only qualified candidates will be contacted.
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This job is highly fast paced and will need you to be able to understand new tasks. The instructions of tasks are given in video form and explained very well so as long as you know how to use computers and are good at english this should be relatively easy. There will also be use of excel so if you know your way around there that will help as well. You will need to be able to work the set hours of 9am est to 5pm est. Only looking for people under 25. Please state the year you graduated university! I already have a team of 6 VA's and looking to scale up!
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Hiring: Full Time Virtual Assistant (Property Management) We are looking for a reliable and detail-oriented Virtual Assistant to support a growing property management company using AppFolio. Requirements: Experience with AppFolio (or similar property management software) Fluent in Spanish (required) Strong communication and organizational skills Ability to handle tenant communication, follow-ups, and admin tasks What we offer: Competitive pay Long-term opportunity Supportive and professional team If you’re interested or know someone who is, please apply using the below link or message me directly. ---------- .com/ykv98e7h
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Executive Assistant Employment Type: Full-Time Schedule: 9:00 AM – 5:00 PM PST, Monday–Friday Position Overview We are seeking an experienced, highly organized, and proactive Executive Assistant to provide direct support to an executive in a fast-paced business environment. The ideal candidate will have strong experience managing executive communications, calendars, scheduling, follow-ups, and administrative coordination. This individual must be highly dependable, detail-oriented, and capable of managing multiple priorities with minimal supervision. The Executive Assistant will serve as a key point of coordination across internal teams, external partners, vendors, candidates, and other stakeholders, ensuring that important communications, meetings, agreements, and action items are handled efficiently and professionally. Key Responsibilities Executive Support & Inbox Management Manage and organize multiple email inboxes, including executive and role-based inboxes. Triage incoming email s, prioritize urgent and important matters, and ensure timely responses. Draft and send professional correspondence on behalf of the executive. Track open email threads and proactively follow up to ensure matters are resolved. Maintain inbox organization and filter promotional, marketing, and low-priority communications. Identify items requiring executive attention and escalate appropriately. Calendar & Scheduling Management Own and manage the executive's calendar. Schedule meetings, interviews, calls, and appointments across multiple stakeholders. Coordinate availability and resolve scheduling conflicts. Send calendar invitations and confirmations. Communicate directly with internal and external parties to coordinate meetings and ensure schedules remain accurate and up to date. Phone & Communication Support Answer incoming calls professionally when required. Make outbound calls on behalf of the executive. Communicate with clients, candidates, vendors, partners, and other stakeholders. Take accurate notes and ensure necessary follow-up actions are completed. Contract & Agreement Coordination Coordinate contracts and agreements through the review and signing process. Manage and follow up on DocuSign agreements and other business documents. Track outstanding agreements and ensure timely completion. Escalate delayed or pending agreements when necessary. Invoice & Payment Coordination Coordinate with the Accounting team regarding outstanding invoices and contractor payments. Track open payment-related items and follow up with relevant parties. Maintain visibility on outstanding invoices and escalate unresolved issues when appropriate. Support administrative coordination only; this role does not involve bookkeeping. Vendor & Partner Coordination Manage follow-ups with vendors, partners, contractors, and other external contacts. Keep outstanding requests, deliverables, and conversations moving forward. Monitor commitments and deadlines and proactively follow up on overdue items. Escalate issues or delays when appropriate. Travel & Event Coordination Coordinate business travel, including flights, accommodations, transportation, and itineraries. Assist with logistics for conferences, business events, and meetings. Maintain accurate travel schedules and ensure relevant details are communicated in advance. HR & Onboarding Support Assist with employee and contractor onboarding logistics. Coordinate start dates, onboarding documents, paperwork, and related administrative requirements. Work closely with HR and other stakeholders to ensure onboarding activities are completed on time. Required Qualifications 3+ years of professional experience as an Executive Assistant or in a directly equivalent high-level administrative support role. Fluent in English, both written and spoken. Proven experience managing multiple email inboxes and handling high-volume correspondence. Demonstrated experience with email triage, prioritization, drafting responses, and follow-up. Proven experience managing an executive calendar and coordinating complex schedules. Experience scheduling meetings across multiple stakeholders and resolving calendar conflicts. Comfortable answering and making professional phone calls on behalf of an executive. Strong organizational and time-management skills. Exceptional attention to detail and follow-through. Ability to manage multiple responsibilities and shifting priorities in a fast-paced environment. Ability to work independently, exercise good judgment, and proactively identify what needs to be done. High level of professionalism, discretion, and confidentiality. Ideal Candidate The ideal candidate is a proactive problem-solver and strong communicator who can operate independently and stay ahead of an executive's needs. You are someone who: Takes ownership rather than waiting for instructions. Anticipates next steps and proactively follows up. Can manage a high volume of email s, schedules, and administrative tasks without losing attention to detail. Is highly organized and structured in your approach to work. Communicates professionally with both internal and external stakeholders. Has excellent judgment regarding priorities and escalation. Consistently follows through and ensures tasks are completed. Can confidently manage multiple responsibilities while maintaining a high standard of work. How to Apply Applicants must submit all of the following — incomplete applications will NOT be considered: -Link to your updated resume or CV -Short cover letter (3–5 sentences) describing your EA experience, the number of years of experience you have, and the tools you use daily -Portfolio link (Google Drive, Notion, Behance, or personal site) -If you have read this far, please use “ExecutiveBlended” as the subject line of your email -Your available start date
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Elite Processing Team is a fast-growing U.S.-based mortgage processing company supporting mortgage brokers and loan officers nationwide. We specialize in full-cycle residential mortgage processing, helping manage loans from initial submission through Clear to Close and funding. Our team is built around four priorities: Speed. Accuracy. Communication. Accountability. We work primarily in the U.S. wholesale mortgage channel with lenders such as UWM, NewRez/Shellpoint, PennyMac, A&D Mortgage, Rocket Pro TPO, Freedom Mortgage, Plaza Home Mortgage, LoanStream, and other wholesale and correspondent lenders. As our loan volume continues to grow, we are expanding our remote operations team in the Philippines. We are looking for an experienced U.S. Mortgage Vendor & Third-Party Services Coordinator who can take ownership of the outside services required to move mortgage files toward closing. Position Details Job Title: U.S. Mortgage Vendor & Third-Party Services Coordinator Location: 100% Remote / Work From Home — Philippines Employment Type: Full-Time Schedule: U.S. business hours with EST/CST/PST overlap required Reports To: Director of Operations Start Date: Immediate opening The Purpose of This Role Mortgage processors spend a significant amount of time ordering documents, contacting vendors, following up on outstanding items, and checking whether services have been completed. Your job is to take ownership of that process. You will support our Mortgage Processors by managing the ordering, tracking, follow-up, and documentation of third-party mortgage services. You will work directly with: Mortgage Processors Loan Officers Borrowers Title companies Appraisal management companies Insurance agents Employers HOAs and condo associations Verification vendors Lenders Other mortgage service providers The goal is simple: When a processor needs a third-party item, you get it ordered, track it, follow up, and make sure it gets into the loan file as quickly as possible. What You'll Do Appraisal Coordination Order residential appraisals through lender and AMC portals Verify appraisal orders contain accurate property and borrower information Track appraisal payment Monitor inspection scheduling Follow up on delayed inspections Track expected completion dates Follow up on overdue appraisal reports Coordinate appraisal revisions when requested Track reconsideration of value requests when applicable Upload completed appraisal documentation to the appropriate system Title & Closing Services Order title work Request title commitments Request Closing Protection Letters (CPL) Request wiring instructions when appropriate Order municipal or property-related documents when required Request mortgage and lien payoffs Follow up on outstanding title requirements Coordinate with title companies on missing documentation Track title clearance issues Obtain updated title documents when requested Upload title documents into the LOS and/or lender portal Maintain accurate title company contact information Homeowners Insurance Contact insurance agents for evidence of insurance Request homeowners insurance declarations Request mortgagee clause updates Verify lender information is correctly reflected Obtain replacement cost information when required Request updated coverage when underwriting identifies an issue Follow up with borrowers and agents on outstanding insurance items Upload completed insurance documents into the loan file Employment & Income Verifications Order Verification of Employment (VOE) Request written VOEs when required Coordinate verbal VOEs before closing Use third-party verification platforms when applicable Contact employers and HR departments Track outstanding employment verification requests Escalate employers who are not responding Upload completed verifications into the loan file Condo & HOA Documentation For condominium transactions, you may be responsible for: Ordering condo questionnaires Requesting HOA certifications Obtaining master insurance policies Requesting HOA budgets Requesting current dues information Obtaining documentation regarding special assessments Following up with HOA management companies Tracking condo document completion Uploading completed documents to the appropriate system Payoffs & Mortgage Verifications Order mortgage payoffs Request updated payoff statements when necessary Track payoff expiration dates Obtain mortgage verification documentation Coordinate borrower authorization when required Follow up with servicers Upload payoff documentation to the loan file Flood & Property Services Order flood certifications Track flood-zone determinations Coordinate flood insurance documentation when required Order property-related verification services Ensure completed documents are properly uploaded and assigned to the correct loan Tax & Verification Documents Depending on the loan program and lender requirements, you may also assist with: 4506-C requests Tax transcript orders SSA-89 verification Social Security verification Verification of Deposit Verification of Mortgage Verification of Rent Verification of Assets Business verification CPA letters Other third-party mortgage documentation Vendor Follow-Up Is a Major Part of This Position Ordering something is only the beginning. We are looking for someone who is comfortable following up until the item is completed. You should be comfortable: Calling vendors Sending follow-up email s Checking portals Contacting borrowers Contacting insurance agents Contacting title companies Contacting employers Contacting HOA management companies Escalating delayed requests Documenting every update You should never assume that because something was ordered, it will automatically get completed. You own the request until it is received. Pipeline & Task Management You will support multiple processors and a high-volume mortgage pipeline. Organization is extremely important. You will be expected to: Maintain a daily outstanding-vendor report Know which items are still outstanding on every assigned file Track expected completion dates Follow up before deadlines are missed Prioritize files based on closing dates Update the LOS with accurate notes Notify the processor immediately when an issue could delay closing Confirm completed documents have been received and uploaded correctly We do not want processors repeatedly asking: "What's the status of the appraisal?" "Did we get title?" "Did the insurance agent respond?" "Where is the VOE?" Your responsibility is to know the answer before you're asked. Required Mortgage Knowledge This is a mortgage operations position, so previous experience with the U.S. residential mortgage industry is strongly preferred. Candidates should understand basic mortgage terminology, including: Loan Officer (LO) Mortgage Processor Underwriter Borrower Lender Title / Escrow Appraisal Homeowners Insurance (HOI) Verification of Employment (VOE) Verification of Assets (VOA) Verification of Mortgage (VOM) Payoff Flood Certification Condo / HOA Clear to Close (CTC) Closing Disclosure (CD) Loan Estimate (LE) Conditions Funding You do not need to be an underwriter. However, you need to understand how your responsibilities impact the mortgage process and closing timeline. Technical & System Skills Experience with mortgage technology is strongly preferred, including: Encompass BytePro Calyx Point Other mortgage LOS platforms UWM and other wholesale lender portals Appraisal management portals Title vendor platforms Verification platforms DocuSign Microsoft Outlook Microsoft Excel Microsoft Word Google Workspace PDF/document management systems You must be comfortable learning new systems quickly. Who We're Looking For The ideal candidate is someone who is: Extremely organized Persistent with follow-up Detail-oriented Comfortable making phone calls Comfortable sending professional email s Able to manage many open requests simultaneously Able to prioritize urgent closing-related items Comfortable working independently Proactive rather than reactive Comfortable asking questions when something does not look correct Able to work under deadlines Reliable during U.S. business hours This role is ideal for someone who enjoys operations, organization, follow-up, and getting things completed. Communication Standards Excellent English communication is required. You will communicate regularly with U.S.-based: Mortgage professionals Borrowers Insurance agents Title companies Employers Appraisal companies HOA representatives Vendors You must have: Strong written English Strong verbal English Professional email etiquette Confidence making outbound phone calls Ability to explain requests clearly Ability to document conversations accurately Professional and friendly communication Performance Expectations Success in this position will be measured by: Speed How quickly are services ordered after receiving the request? Follow-Up Are outstanding items being actively tracked without the processor having to remind you? Accuracy Are services being ordered with the correct borrower, property, loan, and lender information? Turnaround Time Are vendor delays identified and escalated quickly? Communication Are processors receiving proactive updates? Organization Can you quickly explain the status of every outstanding request? File Quality Are completed documents uploaded correctly and clearly documented? What Elite Processing Team Offers 100% Remote Work Work from home in the Philippines Full-time opportunity Consistent U.S. mortgage operations work High-volume pipeline Direct exposure to the U.S. mortgage industry Career Growth This role can become an excellent entry point into advanced mortgage operations. Potential career path: Vendor Coordinator → Processor Assistant → Junior Processor → Mortgage Processor → Senior Processor Strong performers may also have opportunities to advance into: Vendor Team Lead Quality Control Clo
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Customer Success Specialist (Philippines - Remote) At Glammatic, we help salon and spa owners harness the power of technology and AI to grow their businesses — without needing to be tech experts. Through our platform and services, we support websites, SEO, Google Business optimization, social media, and AI-powered communications — all designed specifically for the beauty industry. We currently support 400+ salons and beauty businesses across the U.S., and as we continue to scale, we’re focused on delivering exceptional client experiences at every touchpoint. Our mission is simple: empower beauty entrepreneurs to thrive in the digital world. Role at a Glance We’re looking for a Customer Success Specialist based in the Philippines who is proactive, consultative, and passionate about helping clients succeed online. This role is a hybrid of Customer Support & Success, combining reactive support with a proactive, relationship-driven approach. You will handle inbound client requests while also conducting outbound outreach, where you’ll guide clients through their website performance, SEO progress, and opportunities for growth. You’ll play a key role in client retention, satisfaction, and long-term relationship building, acting as a trusted advisor to salon and spa owners across the U.S. Key Responsibilities Provide timely, professional support to U.S.-based clients across email , chat, phone, SMS, and video calls, managing inbound and outbound communication, resolving tickets, and handling follow-ups with empathy and attention to detail Support and advise clients on websites, SEO, domains, and digital marketing, acting as a trusted partner to drive performance, retention, and overall customer satisfaction Conduct strategic conversations to analyze website performance, deliver SEO and growth recommendations, and guide clients on how to maximize the platform Collaborate cross-functionally with the Website Implementation Team, Product & Engineering, and Sales Team to support client updates, share feedback, and address account needs Own billing and account responsibilities, including failed payment follow-ups, subscription and renewal management, and resolving billing inquiries Contribute to internal documentation, SOPs, and help center content while identifying opportunities to improve workflows and the overall customer experience Core Competencies Excellent English communication skills (written and spoken) with a neutral or clear accent for client calls Experience in a customer support, customer success, or technical role (3+ years preferred) Comfortable and confident in client-facing video calls and presentations Strong ability to explain technical concepts (websites, SEO, analytics) in a clear and simple way Highly organized with strong time management and multitasking skills Proactive, resourceful, and solutions-oriented mindset Relationship-driven with a strong focus on customer retention and satisfaction Comfortable working in a fast-paced startup with a small, remote team environment Willingness to work U.S. business hours (or aligned schedule) Nice to Have (But Not Required) Experience with website design, SEO, domains, or digital marketing Experience supporting and consulting U.S.-based clients Familiarity with tools like Front, Slack, ---------- , Claude, or similar platforms Compensation Monthly salary: ?42,000 – ?50,000 PHP, based on experience and qualifications
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B2B Appointment Setter / Business Development Specialist Remote | 20 Hours per Week | Eastern Time Overlap Required We are looking for an experienced B2B Appointment Setter / Business Development Specialist to generate qualified meetings for a Canadian commercial finance company. The internal title will be Business Relationship Manager. Your main responsibility will be to cold call businesses, speak with decision-makers, qualify financing opportunities, and book qualified appointments for the VP of Commercial Finance. This is not a customer service or administrative role. We are looking for someone who is confident on the phone and has strong B2B sales experience. What You'll Do -Cold call established businesses in Canada -Connect with business owners, Presidents, CFOs, Controllers, Fleet Managers and other decision-makers -Identify companies that may need commercial financing -Ask discovery questions and qualify opportunities -Book qualified appointments for the VP of Commercial Finance -Follow up with prospects consistently -Maintain accurate notes and activity in the CRM -Assist with email , LinkedIn and other outbound prospecting when required About the Service The company helps businesses access commercial financing through a broad network of lenders. One credit application can provide access to 36 banks and lenders in Canada and an additional 7 lenders in the United States. -Financing opportunities may include: -Equipment financing -Commercial vehicles and fleets -Construction and heavy equipment -Manufacturing equipment -Transportation and trucking -Agriculture -Warehousing -Refinancing existing equipment -Establishing or expanding commercial financing relationships Who We're Looking For -At least 3 years of B2B cold-calling, appointment-setting, business development, or outbound sales experience -Excellent spoken English -Confidence speaking with business owners and senior executives -Strong sales and lead qualification skills -Professional telephone presence -Excellent follow-up skills -Strong business acumen -Experience in commercial finance, lending, banking, equipment financing, financial services, B2B sales or lead generation is a strong advantage. Performance Expectations Once fully trained and ramped up, the goal is approximately 3–4 qualified appointments per working day. We are focused on qualified opportunities, not simply filling the calendar. Schedule -20 hours per week -You must be available during North American business hours with regular overlap with the Eastern Time Zone (ET). How to Apply Please send: 1. Your resume 2. A short voice recording introducing yourself 3. In 2–3 sentences, describe your B2B cold-calling or appointment-setting experience Subject Line: Commercial Finance BDR – Your Name
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We’re looking for an experienced two-person team to build and optimize GoHighLevel automations for a roofing/service business. You should be highly skilled in: GoHighLevel workflows, triggers, pipelines, forms, calendars, and integrations Automated lead capture, qualification, assignment, and follow-up SMS, email , voi cemail , appointment, and missed-call automations AI-powered chat, lead nurturing, customer support, and appointment booking Roofing or home-service sales processes API, webhook, CRM, and third-party software integrations Testing, troubleshooting, documentation, and performance optimization The goal is to create a reliable system that responds to leads quickly, follows up consistently, books more appointments, improves the customer experience, and reduces manual work. We prefer two people who already work well together and can divide responsibilities between strategy, workflow building, integrations, AI implementation, testing, and ongoing optimization. To apply, please include: Your experience with GoHighLevel and AI automation Examples of systems you’ve built Experience with roofing, construction, or home-service businesses The AI tools and integrations you recommend Your availability, estimated timeline, and pricing A brief explanation of how the two team members will divide the work Please begin your application with the words “Roofing Automation” so we know you read the complete post.
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