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Please read the job description attentively Looking for a passionate digital marketer. You must be a self starter, love learning, goes to webinars / events and read books about digital marketing and sales. Do you recognise the names Russell Brunson, Alex Hormozi, Ryan Deiss, Frank Kern, Dan Kennedy?. If that's not you the rest doesn't matter, and we'll both be wasting our time. Systems you'll be working with. 1. Keap (Infusionsoft / Thryv) - This is a non negotiable. Day 1 you'll have some very in-depth tasks to get done. You need to be a Pro at managing Keap. 2. Good to have - GoHighLevel 3. Most of the other system (Like Clickfunnels) that we use I believe can be learned on the job. So you need to be a tech savvy. Role and responsibilities 1. Managing Keap Campaigns 2. Managing Tasks around Digital Marketing (Reviewing Ads, Dealing with Compliance Submissions, Reviewing Landing Pages, Managing Landing Page Conversion) We have a team that can do the execution, but here we need help on making sure everything is flowing well. 3. Research and a fair amount of Admin Tasks 4. Quality Assurance You must have an eye for details, and have a high quality standard. Wage is negotiable based on experience and expertise

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PLEASE READ: Applicants MUST SUBMIT APPLICATION VIA THIS LINK to be considered: ---------- -------------------------------------------------------------------------------------------------------------- Come join our dynamic, award-winning cloud technology consulting firm! Are you a tech-savvy problem-solver who loves helping people get the most out of technology? itGenius, a Google Cloud Partner is looking for a Junior Helpdesk Engineer to join our remote-first team in the Philippines. In this role, you’ll be on the front lines supporting our SME clients across Google Workspace, Microsoft 365, and cloud environments. You’ll manage tickets, troubleshoot network issues, and act as a trusted technical partner to the businesses we serve — all from the comfort of your home. itGenius is a global, remote-first Google Workspace Partner dedicated to “helping small businesses play a bigger game.” We provide high-level IT support and strategic consulting to thousands of businesses globally. We are a distributed team of 40+ professionals across Australia, the Philippines, and Europe. Join our team of A-players—if you’re one too, apply now! Why You’ll Love Working With Us We don’t just offer a job—we offer a career with exceptional rewards, growth opportunities, and a people-first culture. Here’s what you’ll get: Competitive Compensation & Bonuses December Bonus Performance Incentive Bonus Regular Annual Salary Increases as you grow with us Time Off That Matters Paid Leaves after regularization Paid National/Local Holidays Work & Life Experiences You’ll Remember Annual Team Conferences & Events – Travel, food and accommodations on us! Investing in Your Growth Budget for Training & Development Career Growth Pathways Support to Help You Thrive HMO Allowance – Your health is our priority Government-Mandated Benefits – SSS, PAGIBIG, PhilHealth Job Overview: As our Junior Helpdesk Engineer, you’ll be on the front lines — delivering technical support and cloud administration to our growing base of SME clients. You’ll ensure seamless, secure access to the tools they rely on every day, from Google Workspace and Microsoft 365 to network infrastructure and cloud environments. More than a ticket-resolver, you’ll be a trusted technical partner to our clients. Key Responsibilities: Championing Cloud Productivity: Provide expert technical support and administration for Google Workspace and Microsoft 365, ensuring our clients’ seamless and secure access to email , collaboration tools, and cloud storage, all while working remotely and on-premise. Masterminding Ticket Management: Ensure timely resolution of client issues, adhering to strict SLAs. Technical Wizardry at Your Fingertips: Provide expert technical support and guidance to our esteemed clientele. Network Ninja: Remotely and Onsite, maintain and support clients’ network infrastructure, keeping their digital operations smooth and secure. IT Strategist: Review clients’ IT landscapes and recommend enhancements to optimise their digital resilience. Cloud Maestro: Maintain internal cloud server infrastructure and contribute to exciting internal projects. Team Player Extraordinaire: Assist the projects team and other departments whenever needed, fostering a spirit of camaraderie and collaboration. Required Qualifications: Technical Skills Minimum 2 years of experience in a helpdesk environment, preferably within an MSP or outsourced IT setup. Strong hands-on experience supporting and administering Google Workspace and Microsoft 365. Experience supporting customers/clients through phone-based channels. Solid IT networking knowledge — TCP/IP, routing, and switching protocols. Experience with cloud platforms (Azure, AWS, or GCP) is a valuable advantage. IT certifications (CCNA, CompTIA A+, Network+) are a bonus — not a dealbreaker. Personal Attributes Exceptional communicator — written and verbal — who can translate tech into plain language for clients. Highly organised with the ability to juggle multiple priorities without dropping the ball. Self-starter who works autonomously and thrives in a fast-paced, dynamic environment. Accountable, detail-oriented, and committed to delivering high-quality outcomes every time. Collaborative team player who builds genuine relationships with clients and colleagues alike. Positive, energetic, and genuinely passionate about technology and continuous improvement. Work Schedule 8-hour shift Morning shift Monday to Friday Weekends off Observance of Philippine holiday Permanent Work Form Home You’ll thrive here if you’re interested in: The evolving world of cloud-based work (Google Workspace, Google Drive, Gmail, etc.) Supporting small business growth (1–30 employees) Applying technology to improve productivity and collaboration

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Basic Headline Video Editor Exchange Life · Fully Remote · Full-Time Contractor · ~40 hrs/week $5 USD/hour to $10 USD/hour + $300–$800/month in performance bonuses About Exchange Life Exchange Life is a fast-growing e-commerce travel jewelry brand. We sell collectible country charms for travelers, with new product lines launching soon. Our content team of editors, filmmakers, and creators works fully remotely across the world. This role is a starting point, and we're straight about that — it's focused work editing headline videos to a proven format. But it's a starting point on a team that promotes from the inside. Many of our editors have been with us two or more years, and the ones who started here are now the people briefing everyone else. Where You'll Be in Six Months AI Advanced Editor. That's the next title, and it's the step most of our strong headline editors make inside their first six months. An AI Advanced Editor works on our highest-leverage creative: AI-assisted video, hook development, and the ad formats we scale behind. You stop working purely to a template and start building the ones other people follow. It's d ---------- by performance, not tenure. Produce winners consistently and you'll get there sooner. What You'll Earn Base: $5 USD/hour Performance bonuses: $300–$800/month, paid per winning creative — when a video you cut hits our performance thresholds or scales on paid, you get paid for it There's no cap on how good your month can be What Success Looks Like Within three to six months, you're consistently producing headline videos that perform on both paid and organic channels — 50%+ thumb-stop rates and 30%+ hold rates — and iterating on winning formats without needing day-to-day direction. Responsibilities Edit TikTok and Reels headline content optimized for hook rate, retention, and watch time Review past edits daily, identify what is and isn't working, and apply those lessons Work with the marketing team to test new creative angles and iterate on proven formats Turn work around quickly and communicate proactively each day Track TikTok and Instagram trends and apply them where relevant Requirements A recent portfolio of short-form edits (ideally 20+ from the past few months) Ability to break down why a viral video or high-performing ad worked Comfortable reading performance metrics (hook rate, retention, watch time) and adjusting accordingly Skilled in CapCut Pro or a comparable editing tool Strong written and spoken English, and the ability to work independently Takes ownership and applies feedback consistently Preferred Experience editing for e-commerce brands Exposure to AI video tools, talking heads, or voiceover formats Experience interpreting paid ad metrics What You'll Learn Here Most editing roles teach you software. This one teaches you why things sell. You'll get direct access to paid ad data on real spend, see which of your creatives print money and which die, and build the one skill that makes editors expensive: knowing what to make before you make it. Access to courses and paid software 1-on-1 mentorship from our Content Lead Full visibility into TikTok and Meta performance data on your own work Not a Fit If Your portfolio is mostly long-form, YouTube, or event/wedding content You prefer a fixed schedule or close day-to-day supervision You're looking for a short-term project or side gig Working Style Independent contractor engagement, paid in USD 100% remote, approximately 40 hours per week, long-term Flexible schedule with no required timezone overlap — async communication daily Flexible paid time off, coordinated with the team Tools: CapCut Pro (or comparable), TikTok and Meta analytics No micromanagement How to Apply Applications take about five minutes. We review every submission. APPLY HERE: ----------

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Welcome! We are a UK women's fashion brand looking for an experienced Influencer Marketing, Creative Operations & Social Media Coordinator. Your main responsibility will be owning our creator and affiliate pipeline end-to-end - from outreach and gifting through to deliverables, usage rights, whitelisting and follow-up. You will also support our wider creative operation by researching new content and advertising ideas, coordinating briefs and assets, as well as helping keep designers, video editors and creators moving. This includes helping to manage the day-to-day running of our social channels, including scheduling content and responding to comments. We need someone proactive, highly organised and persistent - someone who follows things through without needing to be chased. What You’ll Own 1. UK Creator, Influencer & Affiliate Outreach Research and identify relevant UK-based creators, influencers and affiliates across Instagram and TikTok. Assess creator fit, audience relevance, engagement quality and content style Carry out personalised outreach and consistent follow-up by email , DM or by utilising tools. Own the outreach pipeline from first contact through to response, gifting, content delivery and ongoing relationship management. Coordinate product gifting, including size/product choices, dispatch details, delivery follow-up and outstanding content. Maintain accurate records of outreach status, follow-up dates, products sent, deliverables, affiliate links/codes and results. Identify creators worth developing into longer-term affiliate or content relationships. A key objective is to build a consistent pipeline of creators, affiliates and new content rather than relying on occasional outreach. 2. Creative Operations Maintain the creative production board to make sure briefs, references and assets are ready. Track creator content received and ensure agreed deliverables are completed. Coordinate usage rights, content permissions and creator licensing. Support Meta Partnership Ads / whitelisting and, where relevant, TikTok Spark Ads. Keep permissions, access, usage periods and related creator information organised and easy to find. Chase revisions, missing assets or approvals and escalate blockers before deadlines are missed. Coordinate our video editors and graphic designers to keep production queues organised and full. 3. Social Media & Community Management Own the day-to-day social content calendar and keep approved content moving through to publication. Write or adapt captions and schedule/publish content across Facebook , Instagram, TikTok and other platforms as required Use scheduling tools to keep activity consistent and organised. Monitor and respond to social comments, encouraging genuine engagement and escalating customer-service issues appropriately. Notice recurring customer questions, objections and language and feed useful insights back into creative and content planning. 4. Creative Research & Asset Management Research the Meta Ad Library, competitors, Instagram and TikTok for relevant creative ideas, hooks, formats and trends. Go beyond simply saving examples: identify why an idea is interesting, how it could apply to our brand and what content would be needed to execute it. Identify useful content gaps and creator/UGC needs and feed them back to the founders, Creative Strategist and designer. Own the organised asset library for creator content, photography, finished static creative, video, reviews and rights information. Use tools such as Notion and Google Sheets to keep briefs, trackers, deadlines, revisions and outstanding actions visible and up to date. Essential Requirements Proven hands-on experience with influencer, creator or affiliate outreach – this is essential. Experience sourcing creators, carrying out outreach, following up consistently and managing an active creator pipeline. Experience managing creator gifting, deliverables and relationships through to completion. Strong organisation and follow-through, with proven use of trackers, deadlines and follow-up systems. Experience managing or supporting Facebook and Instagram business accounts, including publishing and community engagement. Experience working with Reels, TikTok, UGC and short-form video workflows and coordinating creators or editors. Excellent written and spoken English and confidence communicating directly with creators and partners. Able to work independently, research solutions, flag blockers early and keep stakeholders updated without constant chasing. Able to work UK business hours and commit to 40 hours per week as your primary role. Preferred Experience Previous creator/influencer experience for fashion, apparel, activewear, beauty or another consumer ecommerce brand – strongly preferred. Experience with Meta Partnership Ads, whitelisting, creator licensing/usage rights or TikTok Spark Ads. Experience with affiliate tracking, links/codes and basic creator performance reporting. Canva, CapCut or similar editing experience is useful, although this is not a dedicated editor role. Experience using Meta Ad Library and other creative research tools How to Apply Please send all three of the following: 1) Your CV 2) Links/examples showing relevant social, creator or influencer work; anonymised evidence is welcome where client confidentiality applies 3) Answers to the below questions. *A short Loom video (around 2–3 minutes) is strongly advised to stand out in the application process*: Tell us about a creator or influencer outreach programme you have personally managed. Approximately how many creators were involved and what did you own? How did you track outreach, follow-ups, gifting and outstanding deliverables so nothing was missed? Tell us about any affiliate, usage-rights, whitelisting, Meta Partnership Ads or TikTok Spark Ads experience you have. Which social channels and tools have you used before? Tell us about your experience researching competitors, ads or social trends. What other employment or regular work commitments do you currently have? Hiring Process Application review Short practical assessment Video interview Initial paid trial followed by a long-term role if we’re all happy

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Junior Sourcing & Production Coordinator — Full-Time, Long-Term Position We are a product sourcing and development company working with suppliers and manufacturers in China. We are looking for an intelligent, organized and highly responsible person from the Philippines to join our team full-time. This is a junior position, and we provide serious training. Previous sourcing experience is helpful but not required. Learning ability, accuracy, communication and personal responsibility are more important. We are not looking for someone who wants a temporary position or plans to leave after one year. We are looking for a team member who wants to develop a long-term career, gradually take on more responsibility and grow with the company. Our existing team includes employees who have already been with us for years and continue to grow inside the company. WE DIRECTLY RECOGNIZE AND REWARD STRONG PERFORMANCE, RESPONSIBILITY, LOYALTY AND LONG-TERM COMMITMENT THROUGH PERFORMANCE BONUSES, SALARY INCREASES AND GREATER RESPONSIBILITY. THESE REWARDS ARE EARNED AND ARE NOT AUTOMATIC OR CONNECTED TO A GUARANTEED DATE. Main Responsibilities Research products, suppliers and manufacturers Contact suppliers and request quotations Compare prices, MOQs, lead times and other important information Follow up with suppliers and keep projects moving Track samples, production, inspections and shipments Organize project information and documentation Update internal tracking systems Identify missing information, risks and possible problems Learn and improve our internal processes The position may sometimes involve pressure. Suppliers can be late, quality problems can appear unexpectedly and urgent situations may need immediate attention. You must be able to remain calm, communicate clearly and take responsibility until the issue is handled. Our Three Most Important Expectations Loyalty: Act honestly, protect confidential information and work in the company’s best interests. Commitment: Treat this as a long-term career, invest seriously in learning and remain dependable during challenging periods. Responsibility: Own your tasks and deadlines, report problems early, never hide mistakes and follow through until the work is completed. Requirements Strong written and spoken English Excellent attention to detail Fast and independent learner Organized and reliable Comfortable receiving direct feedback Proactive communication Good problem-solving ability Reliable computer, internet and backup connection No conflicting full-time employment Genuine interest in staying with one company for several years Working Schedule — Philippine Time Monday–Friday: 09:00–12:00 and 13:00–18:00 Saturday: 09:00–12:30 First Saturday of every month: Off Sunday: Off Occasional availability outside normal hours may be required for genuinely urgent supplier, production, shipment or client situations. Compensation Month 1 — Full-Time Trial: $350 Months 2–3: $380 per month Month 4 onward: $400 base salary The $400 base salary is not a permanent ceiling. Additional salary increases and performance bonuses depend on demonstrated results, independence, responsibility, commitment and contribution to the company. There is no guaranteed schedule or amount. Hiring Process The selection process includes interviews, a short unpaid learning assessment and a paid practical assessment for up to four final candidates. Full details will be provided before each stage, and candidates can d ---------- whether they wish to continue. How to Apply Begin your application with this exact sentence: I AM LOOKING FOR A LONG-TERM CAREER. Then answer these questions: 1. What is the longest time you have stayed with one employer? Why did you leave? 2. Describe something difficult that you had to learn independently. 3. Why are you specifically looking for a long-term position? 4. Confirm that you can work the complete schedule listed above. 5. Confirm that you do not have another conflicting full-time job. Applications that do not follow these instructions will not be considered.

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About the Role We’re a growing window cleaning company in Minnesota, and we’re looking for someone who is friendly, confident, motivated, and good with people to join our team as an Inbound Sales Representative. The good news is—you won't be expected to spend all day cold-calling strangers. We already have people reaching out to us who are interested in getting their windows cleaned. We run advertising that consistently brings in new leads, and we have a great reputation and lots of positive reviews. What we need is someone who can respond quickly, talk with these potential customers, answer their questions, follow up with them, and help turn those leads into booked jobs. What You'll Do Your main goal is simple: help us book more jobs. You’ll primarily be talking with homeowners who have already expressed interest in our window cleaning services. Your day-to-day work may include: Calling new and old leads as quickly as possible after they contact us Following up with people who haven't booked yet Talking with homeowners and building rapport Answering questions about our services and pricing Understanding what is holding someone back from booking Handling common objections Helping customers understand the value of our service Asking for the sale and getting the job booked Following up with leads who aren't ready to book immediately Keeping our CRM updated with notes and follow-up information Helping us improve our sales process as you learn what works Speed matters. When someone requests information about getting their windows cleaned, we want to reach them while they're still thinking about it. If you've worked in sales before, that's great. But if you're someone who is naturally good at talking to people, isn't afraid to pick up the phone, learns quickly, and enjoys convincing people to take action, we want to hear from you too. We can teach you our services, our sales process, and how we handle the most common objections. What we can't easily teach is personality, work ethic, confidence, and the willingness to actually talk to people. You Might Be a Great Fit If You... Enjoy talking to people Are comfortable talking on the phone Have strong English communication skills Are friendly and personable Aren't afraid to ask for the sale Can stay positive when someone says no Are persistent without being pushy Learn quickly Are organized and reliable Can work independently Take initiative instead of waiting to be told what to do Like the idea of being rewarded for getting results Sales Experience Is a Plus, Not a Requirement Experience in any of these areas would be helpful: Phone sales, appointment setting, inside sales, lead follow-up, closing, customer service, real estate, insurance, home services, call centers, or other jobs where you regularly had to communicate with customers. But don't let a lack of sales experience stop you from applying. If you're confident that you can learn quickly and become good at this, we'd still like to meet you. What Makes This Position Different? We already have: A steady flow of incoming leads Advertising bringing in new potential customers Great online reviews A strong reputation An established service Follow-up systems and automations Your job is to take the opportunities we're already generating and turn more of them into customers. If you're someone who likes talking to people, enjoys a little competition, and wants the opportunity to develop real sales skills, this could be a great fit. We'd love to hear from you! Matthew 7:12

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We’re a growing window cleaning company in Minnesota, and we’re looking for a confident, outgoing, and experienced salesperson to join our team as an Inbound Sales Representative. This is a phone-based sales position, so we are looking for someone who is very comfortable speaking English, communicates clearly, and has a personality that comes through over the phone. You’ll be talking primarily with homeowners who have already expressed interest in our window cleaning services. We have a steady flow of leads coming in through our advertising, and we need someone who can quickly respond, build rapport, handle objections, and turn those opportunities into booked jobs. What You'll Do Your main goal is simple: turn more of our incoming leads into customers. You’ll be responsible for: Calling new leads quickly after they contact us Following up with leads who haven't booked Having friendly, confident conversations with homeowners Asking the right questions to understand what the customer needs Explaining our services and the value we provide Handling objections and concerns Creating urgency when appropriate Asking for the sale and closing the booking Following up consistently with leads who aren't ready to book immediately Keeping our CRM updated with notes and follow-up information Learning our sales process and continuously improving your results Speed matters in this position. When someone reaches out about getting their windows cleaned, we want to talk to them while they're still interested and ready to make a decision. Personality Is VERY Important We are looking for someone who is naturally personable and enjoyable to talk to. You should be able to pick up the phone and quickly make someone feel comfortable talking with you. We don't want someone who sounds like they're reading a script word-for-word. We want someone who can have a real conversation, listen to the customer, understand what they need, and confidently guide them toward booking. You should be: Friendly Energetic Confident Persuasive Positive Competitive Comfortable talking to strangers Good at building rapport Comfortable asking for the sale Excellent English Is Required Because this position involves speaking with homeowners on the phone, strong spoken English is extremely important. We are looking for someone who speaks English clearly and naturally and can easily understand and communicate with customers. You should be comfortable having conversations with American homeowners without needing to rely heavily on scripts or written communication. If you're not confident speaking English on the phone, this probably isn't the right position for you. Sales Experience Is Required We are specifically looking for someone who has previous sales experience. We're not necessarily looking for someone who has sold window cleaning before. Experience in phone sales, appointment setting, inside sales, closing, real estate, insurance, home services, or another sales environment can all be valuable. What matters most is that you understand the basics of selling: Building rapport Asking good questions Identifying what the customer wants Handling objections Following up Creating urgency Asking for the sale Closing the deal We will train you on our company, our services, our pricing, and our sales process. But we're looking for someone who already understands how to sell. Who We're Looking For The ideal candidate is someone who can confidently pick up the phone, talk to a homeowner they've never met, build a connection, handle their questions, and ultimately get the job booked. If you're an experienced salesperson who enjoys talking to people, likes competition, and wants a position where your sales ability actually makes a difference, we'd love to hear from you. We're much more interested in finding the right person than simply filling a position. If you think you have the personality, communication skills, and sales experience to be great at this, apply and tell us why.

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REMOTE PERSONAL INJURY LITIGATION PARALEGAL Cardona Law Firm, APC, a California plaintiff-side law firm, is seeking an experienced Personal Injury Litigation Paralegal based in the Philippines. This is a full-time, remote position supporting the firm’s California personal injury litigation practice. The ideal candidate has excellent written and verbal English skills, strong attention to detail, and experience supporting U.S.-based attorneys in litigation matters. Responsibilities: Draft complaints, discovery requests and responses, deposition notices, subpoenas, and proofs of service. Assist with drafting motions, oppositions, declarations, and other court filings. Calendar and monitor discovery, motion, deposition, expert, and trial deadlines. Coordinate depositions, medical examinations, mediations, expert inspections, and court appearances. Obtain and organize medical records, billing records, police reports, employment records, and other evidence. Communicate professionally with clients, opposing counsel, medical providers, experts, and court personnel. Maintain organized electronic case files and update case-management software. Assist with settlement demands, mediation briefs, exhibit binders, witness lists, and trial preparation. Provide clients with regular case updates. Complete other litigation and administrative assignments as needed. Qualifications: At least two years of experience supporting a U.S. personal injury or civil litigation law firm is preferred. Familiarity with California personal injury litigation, discovery, and court procedures is strongly preferred. Excellent written and spoken English. Strong legal writing, proofreading, organizational, and time-management skills. Ability to work independently, manage multiple cases, and meet strict deadlines. Proficiency with Microsoft Word, Outlook, Adobe Acrobat, Zoom, and cloud-based case-management systems. Reliable computer, high-speed internet connection, and a quiet professional workspace. Experience working remotely with a U.S.-based law firm is preferred. Spanish fluency is a plus but not required. Schedule: Full-time remote position. Must be available during the firm’s regular business hours in the Pacific Time Zone.

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Please note: Due to the high volume of applications, generic or AI-generated submissions will be removed without review. * We're looking for a proactive Video Editor & Virtual Assistant to support across multiple Australian client brands. You'll split your time between editing short-form social videos and helping keep the business running smoothly. What You'll Do: Video Editing (60–70%) Edit Reels and Shorts for multiple brands (Adobe Premiere Pro, After Effects) No Capcut or Canva please. Add captions, music, transitions, and basic motion graphics Repurpose long-form content into short clips Deliver polished, social-ready content on time Virtual Assistance (30–40%) Help set up systems (CRMs, portals, project management tools) Admin support, research, data entry, scheduling Coordinate content workflows Mandarin Chinese: if you can help with translation/localisation for Chinese markets, this will be considered a big advantage. Who You Are Self-motivated and high care factor! Comfortable with variety and shifting priorities Good communicator — you ask questions when unsure Keen to grow with a creative studio, and working with good people Compensation is $5–$10 USD per hour, commensurate with experience. For the right candidate, this will translate to a consistent monthly salary based on an agreed number of weekly hours.

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We’re an education-focused company seeking an experienced Meta Ads Specialist to manage, optimize, and scale Facebook and Instagram advertising campaigns. This is a flexible, long-term part-time opportunity. Working hours may vary between 2 and 4 hours per day, depending on campaign needs and performance. Key Responsibilities Develop, launch, and manage Meta advertising campaigns Create campaign strategies and structured testing plans Test audiences, creatives, offers, copy, and landing pages Monitor and optimize CPA, CPL, CTR, ROAS, and conversion rates Identify wasted ad spend and profitable scaling opportunities Install and troubleshoot Meta Pixel, CAPI, and conversion tracking Analyze campaign data and provide clear performance reports Recommend new strategies based on campaign results Coordinate with the founder and creative team Requirements At least 2 years of hands-on Meta Ads experience Proven results with lead-generation, education, coaching, or digital-product campaigns Strong knowledge of Ads Manager, Meta Pixel, CAPI, attribution, and tracking Ability to analyze performance and make optimization decisions independently Familiarity with landing pages and conversion funnels Strong communication and reporting skills Experience with GoHighLevel is a plus Portfolio, campaign screenshots, or verified performance results are required Preferred Candidates Candidates who are currently managing Meta Ads for other companies or clients will have an advantage, as this demonstrates active, hands-on experience. You should also stay informed about: Meta algorithm and platform updates New advertising features and campaign structures Changes in targeting, tracking, and attribution Current creative trends and testing strategies Any confidential client information may be hidden from submitted screenshots. Compensation $10–$25 USD per hour, based on experience, portfolio quality, campaign results, and the advertising budgets previously managed. Higher rates may be offered to candidates who can demonstrate consistent results while managing and profitably scaling significant monthly ad spend. How to Apply Please submit your application and initial information directly through OnlineJobs.ph. Shortlisted candidates will receive further instructions through the platform.

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What We’re Really Looking For You’ve walked the path. You’ve managed ecommerce businesses, coordinated marketing campaigns, dealt with Amazon listing issues at 2am, and know what breaks when you scale. You don’t just manage projects — you understand the business. This isn’t a “run meetings and update trackers” role. You’ll work directly with founders to take ownership of the business workflows, bring order to chaos, and use tech/AI to create leverage wherever possible. Every team, every project, every cross-functional handoff — you’re the one making sure it all moves. The Role You’ll be the operational backbone that turns strategy into reality across our ecommerce, marketing, catalogue, and product teams. Reporting: Directly to Founders Type: Leadership role with full operational ownership What You’ll Actually Do Own End-to-End Execution Lead cross-functional projects from idea to launch across ecommerce channels, marketing campaigns, product launches, and catalogue management Define what needs to happen, by when, and by whom — then make sure it actually happens Break down founder vision into executable roadmaps with clear milestones and accountability Unblock teams in real-time and keep things moving fast Marketing Team Coordination & Execution Work closely with the marketing team on campaign planning, creative workflows, and launch coordination Understand marketing fundamentals (CAC, ROAS, funnel optimization) enough to have intelligent conversations and catch issues early Coordinate between creative, copywriting, paid ads, email , and content teams Manage marketing project timelines from brief to execution to measurement Bridge the gap between marketing goals and operational reality Build Structure (Without Bureaucracy) Create simple, effective project frameworks and SOPs that actually get used Set up tracking systems that give founders visibility without drowning them in reports Establish rituals (stand-ups, sprint planning, reviews) that drive results, not just meetings Document processes as you go so knowledge doesn’t live in your head Leverage Technology & Automation Manage projects and workflows through Asana Spot repetitive work and automate it (Zapier, Make, AI tools, n8n) Stay current on AI and automation trends; test what gives us an edge Push the team toward tech-enabled efficiency Cross-Functional Leadership Coordinate across ecommerce, marketing, catalogue, creative, and support teams Translate business priorities into clear action plans with owners Run productive meetings that end with decisions and next steps Manage internal tea ---------- mbers, contractors, and agency partners Drive Results & Accountability Anticipate risks before they become problems Ensure projects ship on time, within scope, and actually move the business forward Provide weekly updates to founders with real insight, not just status reports Own outcomes, not just outputs What Success Looks Like in 90 Days You’ve taken ownership of 3–5 active initiatives and brought clarity to what was chaos Marketing team projects are running smoother with clear workflows and timelines Founders have visibility into what’s happening without having to ask You’ve implemented 2–3 automations that save the team hours every week The team actually uses the systems you’ve built You’re a Great Fit If You Have Must-Haves 8–12 years working in ecommerce or digital businesses (agency, brand, or marketplace side) Direct experience managing ecommerce operations on platforms like Shopify, Amazon, Wayfair, or Walmart Strong understanding of digital marketing fundamentals and campaign execution — you’ve coordinated marketing teams or projects before Startup or high-growth company experience where you wore multiple hats and figured things out Hands-on experience with project management tools (Asana strongly preferred) Track record of building systems, SOPs, and processes from scratch — not just operating within existing ones Proven ability to lead and manage people with real authority — not just coordinate Track record of getting things done in fast-paced, ambiguous environments Excellent communication skills in English (written and verbal) Experience managing remote teams across time zones Tech-savvy mindset — comfortable with new tools and AI/automation Bonus Points Experience working directly with founders or C-suite as their operational right hand Background in catalogue management, product launches, or creative operations Hands-on experience with automation tools (Zapier, Make, ChatGPT, n8n) Knowledge of SEO, marketplaces, or ecommerce analytics Experience scaling a business from early stage — you’ve seen what breaks at $1M, $5M, $10M Tools You’ll Work With Project & Collaboration: Asana, Notion, Slack, Loom, Google Workspace Ecommerce Platforms: Shopify, Amazon Seller Central, marketplace dashboards, ERP/OMS tools Automation & AI: Zapier, Make, n8n, ChatGPT, various AI tools Work Setup This is a fully remote role. You must have: Your own reliable laptop/desktop system Stable internet connection Professional home office setup Company-issued hardware is not provided. Why Join our Company? Direct Founder Access — You’ll work directly with founders who value execution over bureaucracy. Your voice matters. High Ownership — This isn’t a “wait for instructions” role. You’ll own real business outcomes and shape how we operate. Remote Flexibility — Work from anywhere with flexible hours, as long as you have EST overlap for key collaborations. Fast-Paced Growth — We’re scaling quickly across channels. You’ll see the direct impact of your work on revenue and growth. Tech-Forward Culture — We embrace automation, AI, and smart systems. If you love finding better ways to work, you’ll thrive here. No Micromanagement — Clear expectations, full autonomy, and trust. We hire adults and treat them like adults.

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Full job description About HK 24-BPO HK 24-BPO is a fast-growing customer service outsourcing company serving cross-border e-commerce brands. We partner with Amazon and Shopify sellers across smart electronics, smart home, wearables, and audio product categories. Backed by our proprietary AI + human customer service system, we deliver reliable, high-quality support to customers around the world. We are now expanding our team and looking for a dedicated HR Specialist to join us in Clark. About the Job We are hiring an office-based HR Specialist in Clark, Pampanga. This is not a remote position — you will work from our office and play a key role in managing the full recruitment cycle and daily HR operations for our growing customer service team. What You'll Do: Source, screen, and recruit customer service representatives across multiple channels (OnlineJobs.ph, referrals, social media, etc.) Manage the end-to-end hiring process — from posting job ads to scheduling interviews and onboarding new hires Maintain employee records, attendance tracking, and performance documentation Handle day-to-day HR administrative tasks and employee relations Coordinate with the management team in China to align hiring priorities and timelines Support training coordination and new hire orientation Build and maintain a talent pipeline for ongoing hiring needs What You Bring: 1–2 years of experience in HR, recruitment, or talent acquisition Experience hiring for customer service or BPO roles is a strong plus Excellent communication skills in English, both written and verbal Highly organized with strong attention to detail Comfortable working with spreadsheets, job boards, and communication tools Self-driven and able to work independently in a fast-paced environment Based in or willing to relocate to Clark, Pampanga What We Offer: Competitive salary: $500 – $600 per month Office-based position in Clark — stable, professional work environment Clear career growth path — grow into a senior HR role as the team scales Be part of a tech-driven company that combines AI with human expertise Hands-on experience building a team from the ground up

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Full-time | Remote Setup/Work from Home Working Hours: 9AM - 6PM (SGT) Salary: SGD 1,000+ monthly (with performance bonuses) About the role Trident Digital is one of the fastest growing marketing agencies for financial advisors and real estate leaders in Singapore. Our clients are top producers in their industry, and they don’t pay us for views or pretty content. They pay us for leads, booked calls and closed business. This role is a big part of that engine. Your job is to come up with strong angles for each client, and then write everything that carries those angles: video ad scripts, image ads, landing page copy, VSL scripts, Meta ad copy, and follow-up email s and WhatsApp messages. Your work runs on live campaigns with real budgets, and you’ll know within days whether it worked. If that excites you, keep reading. What the setup looks like You’ll join our ads department and work alongside team members with different specialist skill sets across media buying, funnels and creative, plus our strategists and the founder. We serve a growing base of ad clients and we’re scaling fast. Main channel is Meta. Market is Singapore. Niches are financial advisory and real estate, which means trust-based selling. What you’ll do Come up with strong angles for each client based on their positioning, audience and offer Write high converting video ad scripts, image ad copy, VSL scripts, landing page copy and Meta ad copy Write follow-up email s and WhatsApp messages that keep leads moving towards booked calls Review results weekly with the ads lead, spot the winning angles, and write the next round based on data Write for real Singapore FA and RE audiences based on what they actually think and want. No generic “financial freedom” filler Build our angle library as you go, so every winning angle compounds for the whole team How you’ll be measured Hit rate. Out of every batch of scripts you write, a minimum share needs to become winners: strong lead costs, campaigns that can scale. Our current bar is at least 2 winners out of every 8 video scripts. You’ll see your numbers every week. Good writers want to be measured. It’s how you prove you’re good. You’ll do well here if you Care about the difference between copy that reads well and copy that converts, and chase the second Rewrite your own hooks before anyone asks Study why an ad worked, not just that it worked Take feedback well. Your copy gets reviewed, tested and sometimes rewritten. That’s how everyone here improves, including us This is not for you if you Want a job where you clock in, clear tasks and clock out at 6 sharp Have freelance clients or side hustles competing for your focus. We’re not saying no life outside work. We’re saying this has to be your main thing, because split attention shows in the work Prefer writing from templates instead of thinking through the audience and angle each time No hard feelings either way. We’d rather both sides know now. Bonus points You’ve written copy for service professionals Bigger bonus: financial advisors or real estate specifically Biggest bonus: you’ve done it for the Singapore market What you get Your work runs on live campaigns with real budgets. Fast feedback, real stakes, visible results Direct access to the founder and strategists. You learn how campaigns are actually planned, not just briefed A team that invests in growth: internal masterminds, sponsored courses, and overseas team trips Real room to grow into a senior copy and strategy role as we scale How to apply Email ---------- with the subject line: Your Next Copywriter - [Your Full Name] Your email should include: Cover letter: years of copywriting experience and how you think you can contribute to Trident Digital Updated CV/Resume Portfolio: your 3 best pieces of ad copy or scripts, with 2 to 3 sentences on each explaining the choices you made One short exercise: pick any ad you’ve seen that you think is weak, and rewrite the hook. A few lines is enough. We’re looking at how you think Expected salary in SGD Important Note: Incomplete applications will not be considered. The exercise is part of the screening. It tells us more than a CV can.

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Full-time | Remote Setup/Work from Home Working hours: 9am to 6pm SGT Salary: SGD 800 - 1,200 About the role Trident Digital is one of the fastest growing marketing agencies for financial advisors and real estate leaders in Singapore. Our clients are top producers in their field, working in trust-based markets where the people who win are the ones their audience already knows, likes and trusts before the first conversation ever happens. That's what they pay us to build. This role owns that side of the business. You'll be the strategist behind our clients' brands: d ---------- what each client should stand for, what angles will make their market remember them, and what content gets made to build that authority month after month. Then you'll sit in front of the client and defend it. We're not hiring a content scheduler. We're hiring someone who can look at a financial advisor's or real estate agent's brand and say "here's why nobody remembers you, and here's what we're doing instead." What the setup looks like You'll work closely with our strategy team, ops manager, projects manager and creative team. Each client gets a real strategy, not a recycled template. Main platforms are Facebook and Instagram, with TikTok and YouTube as secondary. Market is Singapore. Niches are financial advisory and real estate — trust-based industries where the brand does the heavy lifting long before any pitch. Depending on the client, the end goal is winning clients or recruiting new team members, and your job is building the kind of presence that makes either one easier. What you'll do Turn each client's positioning, audience and goals into a clear content strategy: what they stand for, what angles to hit, what to make Lead client calls as the strategy contact: present directions, run brainstorms, handle pushback, and keep clients aligned and confident Direct the creative team: give direction clear enough to execute without a second meeting, and review outputs against the strategy Review performance: spot which angles and formats are working, kill what isn't, and adjust the plan based on evidence Keep every client's strategy on track: make sure what gets produced actually follows the direction set, and flag drift or gaps early before they cost results How you'll be measured Brand growth and client confidence. Clients whose authority and presence visibly grow — stronger positioning, growing reach, content their market actually engages with and remembers. And clients who renew because they can feel the strategy working. You'll run insights calls with clients to review whether the strategy is delivering — and adjust when it isn't. If you'd rather be measured on outcomes than on how many posts went out, you'll enjoy this. You'll do well here if you Think in brand outcomes first: you ask "what does this client need to be known for?" before you ask "what should we post?" Can walk into a client call, present a direction, and hold your ground when it's challenged—with reasoning, not stubbornness Study why a piece of content worked, not just that it worked Give creatives feedback that makes the work better, not just different Communicate proactively. Clients and the team should never have to chase you for an update This is not for you if you Think strategy means a content calendar with theme days Have freelance clients or side hustles competing for your focus. This has to be your main thing, because split attention shows in the work Chase trends for their own sake. A trending format that doesn't fit a financial advisor's positioning is a distraction, not a strategy Avoid client-facing pressure. Presenting, defending and realigning is half this job No hard feelings either way. We'd rather both sides know now. Bonus points You've built content strategies for service professionals or personal brands Bigger bonus: financial advisors, insurance or real estate specifically Biggest bonus: you've done it for the Singapore market What you get Real ownership of strategy, working directly with the founder and clients — not three layers removed from the decisions Your strategies run on real accounts with real stakes. You see whether your thinking works, fast A team that invests in growth: internal masterminds, sponsored courses, and overseas team trips Room to grow into a head of strategy role as the agency scales How to apply Email ---------- with the subject line: Your Next Strategist - [Your Full Name] Your email should include: Cover letter: years of experience in content or social media strategy and how you think you can contribute to Trident Digital Updated CV/Resume Portfolio: 2 to 3 accounts or campaigns you've shaped the strategy for, with a few sentences on each explaining what the strategy was and what it achieved One short exercise: find one financial advisor or real estate agent posting content on Instagram or TikTok (any market). In a few lines, tell us what's holding their brand back and the first thing you'd change. We're looking at how you think Expected salary in SGD Important Note: Incomplete applications will not be considered. The exercise is part of the screening. It tells us more than a CV can.

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About the Role We run a fast-growing lead generation agency serving residential and commercial painting contractors across the US. Painting business owners find us through our Facebook /Instagram ads and fill out a form asking to work with us — you will never be cold calling. Your job is to get these warm, inbound leads on a Google Meet call and close them into paying clients. Our Offer (What You'll Be Selling) No monthly retainers, no shared leads. It's a pay-on-delivery model: One-time setup fee to activate their exclusive territory A price per exclusive lead, billed only after it's delivered If we send zero leads, they pay zero dollars — the risk is on us, which makes this an easy close What You'll Do: Follow up instantly (call, text, email ) with contractors who fill out our Meta ad forms Run 15-30 minute Google Meet demo calls with painting company owners Uncover pain points — bad experiences with Angi/HomeAdvisor, slow seasons, empty crew schedules Pitch the setup fee + pay-per-lead model and handle objections Close the deal live on the call: take their card and process the setup fee through Stripe/GoHighLevel Walk the new client through the onboarding form (their zip codes, services, daily lead cap) What We're Looking For 2–3+ years of proven B2B closing experience, ideally with US business owners or contractors Experience selling marketing services, SaaS, or lead generation packages is a strong plus Excellent spoken and written English, confident and persuasive on camera Comfortable running a structured sales call: discovery → pitch → objection handling → close Proficient with Google Meet, GoHighLevel (CRM), and Stripe Full-time, Monday–Friday, US business hours (EST/CST/PST — specify shift on apply) Pay & Perks Base: based on experience commission for every contractor who pays the setup fee residual commission for every lead the contractor pays for, during their first 60 days Salary Paid bi-weekly 13th-month pay How to Apply Send your resume plus a short video (Loom) introducing yourself and describing your biggest B2B sales win. Then read this line aloud, with confidence, as if closing a real call: "We don't do $2,000 monthly retainers. You pay a one-time setup fee today so we can lock down your zip codes. After that, you only pay per lead, after it hits your phone. If we send you zero leads, you pay zero dollars. Let's get your card on file and secure this territory before a competitor does. Sound fair?" Applications without a video link will not be considered.

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Apply here: ---------- About Us We're a company running 7–8 figure DTC brand portfolios operating across the US, Malaysia, and the Philippines. Our growth runs through paid social - Meta and TikTok at a serious scale, which means video is at the center of everything we do. We produce a high volume of UGC-style and direct-response ad creative, and we need editors who can keep up without the output quality slipping. This isn't a passion project or a content agency. The videos we edit run as paid ads, and the numbers tell us immediately what's working and what isn't. If you're the kind of editor who gets better with every round of feedback and wants to understand why something performs, not just how it looks, this is the environment for you. We operate across multiple brands and categories, which means if needed, our editors must have the ability to switch between brand voices and audience types without losing quality or pace. The Role You'll be editing video content primarily for paid social - UGC ads, direct-response creatives, product-focused content, AI visuals generation, and repurposed organic clips across Meta and TikTok. You'll work from briefs and raw footage provided by our creative strategists and UGC creators, and you'll be expected to turn around polished, platform-ready ads at a reliable pace. This is a high-output, high-feedback role. You'll be part of a structured creative production workflow, briefs, revisions, performance reviews and the feedback you get will be based on how the content actually performs, not just how it looks. What You'll Be Doing Core Editing Editing UGC-style and direct-response video ads from raw footage – fast edits [minimum 1.5sec-2 seconds frame changes on visuals], aggressive visuals, clean cuts when needed, strong pacing, and hooks that don't lose the viewer in the first three seconds Applying motion graphics, captions, text overlays, sound design, and music to produce platform-ready content across Meta and TikTok Working from creative briefs and script references you follow the direction but you also bring your eye to it Producing multiple versions of the same concept (hook tests, CTA variations, format cuts) efficiently Workflow & Collaboration Receiving and interpreting briefs from creative strategists - asking smart questions upfront rather than going back and forth after the first cut Submitting first cuts on time and responding to revision notes quickly and accurately Staying current on UGC trends, editing styles, and platform-native formats and flagging when you see something worth testing Keeping your project files, exports, and asset folders organized according to team SOPs Supporting the team in repurposing high-performing content into new formats when needed What We're Looking For Must-Haves A strong portfolio of edited video ads - UGC, direct-response, or DTC brand content; we want to see cuts that are designed to perform, not just look good Proficiency in Premiere Pro and/or CapCut - you can work fast in whichever tool the project calls for Strong sense of pacing - you know when a cut is too slow, when a hook is burying itself, and when to trim Understanding of how paid social video works: hook structure, attention retention, CTA placement, and format differences between Meta and TikTok Reliable output - you can handle multiple concurrent edits and hit deadlines consistently Receptive to feedback, revision rounds are part of the job; taking notes personally isn't Strong Advantages Experience editing DTC, beauty, wellness, or lifestyle brand content Motion graphics skills , text animations, transitions, lower thirds that go beyond basic templates Experience with AI-assisted editing tools that improve turnaround without sacrificing quality Understanding of what makes a winning ad not just technically clean editing, but structurally effective storytelling Familiarity with the UGC content model and how to make creator footage feel polished without losing authenticity Instant No's Your portfolio is full of cinematic, long-form, or brand film content with no paid social or direct-response work we're not doing that here You need heavy direction on every edit You treat revision notes as optional suggestions - revisions exist to make the content perform better, and accuracy matters You can't sustain output at volume - this is a high-output environment and pace is part of the job What the First 90 Days Look Like First 30 Days Complete onboarding: brand immersion, SOP walkthrough, file structure orientation, and creative review process Shadow existing edit requests to understand the standard we hold our output to Begin editing live briefs and establish reliable turnaround time and revision accuracy from day one 60 Days Editing independently with minimal back-and-forth, at this time, you've internalized the brief format and the quality bar Operating at full output capacity across concurrent projects 90 Days A trusted, high-output editor the team doesn't need to micromanage Actively contributing to creative iteration and not just executing briefs but improving them Clear track record of on-time delivery, accurate revisions, and consistent quality Positioned for growth toward a Senior Editor role as the team scales How We Measure Your Performance Output volume - number of completed edits per week against targets Revision rate - how many rounds does it take to get to final approval Turnaround time - from brief receipt to first cut submission Creative contribution - are you bringing ideas, flagging trends, and improving the briefs you receive Ad performance - over time, do the edits you produce correlate with stronger results and are you getting winning ads Compensation & Benefits Competitive monthly rate (contractor) based on experience and portfolio quality Clear growth path: Graphic Designer ? Senior Graphic Designer Fully remote - no fixed location, flexible setup Learning & development budget Access to winning ad references and a structured feedback system that actually makes you better Exposure to high-volume, multi-market DTC creative production at real scale Weekly performance reviews with the Creative Director ???? We produce a lot of content and we move fast. If you thrive in a structured creative environment where your work gets tested against real numbers and you want to get genuinely better at your craft this is a strong place to be. Apply here: ----------

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Outbound Customer Success Agent [Full-Time] [Remote] [Competitive Salary] [US Market] Please fill out the form: ---------- About Goda We are Goda, a fast-growing DTC brand in the fragrance and skincare space, selling across the US and globally. Our hero products have built a loyal customer base, and we're scaling fast. We run paid social at high volume, bringing in new customers every day. Our Customer Success team plays a critical role in turning first-time buyers into long-term customers by proactively reaching out, building trust, addressing concerns, and creating positive customer experiences that drive retention. This is not a traditional customer support role. We don't wait for customers to contact us — we proactively reach out to ensure they succeed with our products and remain engaged with our brand. The Role You'll be responsible for making outbound calls to customers across the US market. Your primary goal is to strengthen customer relationships, improve retention, reduce subscription churn, gather feedback, and ensure customers are getting the most value from their experience with Goda. You'll work closely with our Customer Success and Operations teams, follow established workflows, and maintain detailed records of customer interactions within our systems. You'll report directly to the Customer Success Manager and be measured against activity, quality, and retention-focused KPIs. We expect you to take ownership, identify customer trends, and surface opportunities that help improve both the customer experience and business performance. What You'll Be Doing Outbound Customer Engagement Making outbound calls to customers throughout the day to provide support, answer questions, and strengthen customer relationships Conducting proactive follow-ups with new customers to ensure a positive experience with their purchase Reaching out to subscription customers regarding upcoming renewals, account concerns, and retention opportunities Handling customer objections professionally and helping customers find solutions that fit their needs Gathering customer feedback and identifying recurring themes, concerns, or opportunities Maintaining accurate records of customer interactions, outcomes, and follow-up actions Building rapport with customers while representing the brand in a professional and customer-centric manner Retention & Customer Success Identifying customers at risk of cancellation and proactively addressing concerns Supporting customer retention initiatives through personalized conversations and relationship-building Helping customers understand product benefits, subscription options, and available solutions Escalating complex customer concerns through the appropriate internal channels when necessary Working closely with leadership to surface customer insights that may improve retention and customer experience Quality & Accountability Meeting daily outbound call targets and productivity expectations Maintaining high-quality conversations and customer satisfaction standards Following established processes while applying sound judgment when handling unique situations Contributing ideas that improve customer experience, call workflows, and team processes Taking ownership of customer outcomes rather than simply completing activities What We're Looking For Must-Haves Prior outbound calling experience in a call center, sales, customer success, retention, or similar phone-based environment Comfortable handling high call volumes (40–50 outbound calls per day) Excellent spoken English with a neutral or American-accented communication style Strong verbal communication skills and the ability to build rapport quickly over the phone Resilient, confident, and comfortable handling objections, rejection, and difficult conversations Highly organized with strong attention to detail when documenting customer interactions Proactive mindset — you identify opportunities and problems before they become larger issues Nice to Have Experience working with subscription-based DTC or e-commerce brands Experience with retention, customer success, or subscription management Familiarity with CRM, dialer, or customer communication platforms Experience supporting US-based customers Instant No's Discomfort with high-volume outbound calling Poor verbal communication or difficulty building rapport over the phone Lack of ownership when customer issues arise Failure to document customer interactions accurately Inability to handle rejection or maintain professionalism during challenging conversations Waiting to be told what to do instead of proactively taking action How We Measure Your Performance Daily outbound call activity and productivity metrics Customer retention and subscription save performance Quality assurance scores and call reviews Customer satisfaction and feedback Accuracy of customer records and follow-up completion Consistency in meeting team KPIs and operational standards Compensation & Benefits Competitive salary based on experience Fully remote position Opportunity to work with a fast-growing DTC brand serving customers across the US Clear career growth opportunities within Customer Success and Retention Structured training, SOPs, and support systems ???? Our customers are at the center of everything we do. If you're confident on the phone, thrive in a fast-paced environment, and enjoy helping customers succeed while building long-term relationships, we'd love to hear from you. Please fill out the form: ----------

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Please fill out the form: ---------- About Goda We are Goda, a fast-growing DTC brand in the fragrance and skincare space, selling across the US and globally. Our hero products have built a loyal customer base, and we're scaling fast. We run paid social at high volume, bringing in new customers every day. Our Customer Success team plays a critical role in turning first-time buyers into long-term customers by proactively reaching out, building trust, addressing concerns, and creating positive customer experiences that drive retention. This is not a traditional customer support role. We don't wait for customers to contact us — we proactively reach out to ensure they succeed with our products and remain engaged with our brand. The Role You'll be responsible for making outbound calls to customers across the US market. Your primary goal is to strengthen customer relationships, improve retention, reduce subscription churn, gather feedback, and ensure customers are getting the most value from their experience with Goda. You'll work closely with our Customer Success and Operations teams, follow established workflows, and maintain detailed records of customer interactions within our systems. You'll report directly to the Customer Success Manager and be measured against activity, quality, and retention-focused KPIs. We expect you to take ownership, identify customer trends, and surface opportunities that help improve both the customer experience and business performance. What You'll Be Doing Outbound Customer Engagement Making outbound calls to customers throughout the day to provide support, answer questions, and strengthen customer relationships Conducting proactive follow-ups with new customers to ensure a positive experience with their purchase Reaching out to subscription customers regarding upcoming renewals, account concerns, and retention opportunities Handling customer objections professionally and helping customers find solutions that fit their needs Gathering customer feedback and identifying recurring themes, concerns, or opportunities Maintaining accurate records of customer interactions, outcomes, and follow-up actions Building rapport with customers while representing the brand in a professional and customer-centric manner Retention & Customer Success Identifying customers at risk of cancellation and proactively addressing concerns Supporting customer retention initiatives through personalized conversations and relationship-building Helping customers understand product benefits, subscription options, and available solutions Escalating complex customer concerns through the appropriate internal channels when necessary Working closely with leadership to surface customer insights that may improve retention and customer experience Quality & Accountability Meeting daily outbound call targets and productivity expectations Maintaining high-quality conversations and customer satisfaction standards Following established processes while applying sound judgment when handling unique situations Contributing ideas that improve customer experience, call workflows, and team processes Taking ownership of customer outcomes rather than simply completing activities What We're Looking For Must-Haves Prior outbound calling experience in a call center, sales, customer success, retention, or similar phone-based environment Comfortable handling high call volumes (40–50 outbound calls per day) Excellent spoken English with a neutral or American-accented communication style Strong verbal communication skills and the ability to build rapport quickly over the phone Resilient, confident, and comfortable handling objections, rejection, and difficult conversations Highly organized with strong attention to detail when documenting customer interactions Proactive mindset — you identify opportunities and problems before they become larger issues Nice to Have Experience working with subscription-based DTC or e-commerce brands Experience with retention, customer success, or subscription management Familiarity with CRM, dialer, or customer communication platforms Experience supporting US-based customers Instant No's Discomfort with high-volume outbound calling Poor verbal communication or difficulty building rapport over the phone Lack of ownership when customer issues arise Failure to document customer interactions accurately Inability to handle rejection or maintain professionalism during challenging conversations Waiting to be told what to do instead of proactively taking action How We Measure Your Performance Daily outbound call activity and productivity metrics Customer retention and subscription save performance Quality assurance scores and call reviews Customer satisfaction and feedback Accuracy of customer records and follow-up completion Consistency in meeting team KPIs and operational standards Compensation & Benefits Competitive salary based on experience Fully remote position Opportunity to work with a fast-growing DTC brand serving customers across the US Clear career growth opportunities within Customer Success and Retention Structured training, SOPs, and support systems ???? Our customers are at the center of everything we do. If you're confident on the phone, thrive in a fast-paced environment, and enjoy helping customers succeed while building long-term relationships, we'd love to hear from you. Please fill out the form: ----------

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We are looking for a Digital Advertising Assistant with some hands-on campaign experience. Responsibilities include: Assisting with campaign creation Checking campaign settings Monitoring daily results Recording performance data Supporting campaign optimization Preparing basic reports Qualifications: Basic experience with Meta/Facebook advertising Understanding of common advertising metrics Good attention to detail Willingness to learn Reliable internet connection Good communication skills Please send your CV and a short summary of your experience to ----------

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We are hiring a Remote Campaign Assistant to support our digital marketing team. Your main role will be assisting with campaign setup, checking daily performance, organizing campaign information, and preparing simple reports. Requirements: Experience with online advertising platforms Basic understanding of Meta/Facebook advertising Comfortable working with spreadsheets Good analytical and organizational skills Reliable and detail-oriented Able to follow instructions accurately If you are interested, please send your updated CV to ----------

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We are looking for a Digital Marketing Assistant to join our remote team. The ideal candidate has basic experience working with online advertising campaigns and is comfortable with campaign setup, monitoring performance, and reviewing basic metrics. Requirements: Some practical experience with digital advertising Basic knowledge of Meta/Facebook campaign management Familiar with audiences, budgets, and campaign performance Good attention to detail Able to work independently Basic English communication skills Previous experience is preferred, but motivated candidates with relevant hands-on experience are welcome. To apply, please send your CV to ----------

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We are looking for a Marketing Operations Assistant to help with daily digital marketing activities. The position is suitable for someone who has worked with online campaigns and wants to develop further experience in digital marketing. You will assist with: Campaign setup and organization Performance monitoring Data collection Basic reporting Campaign updates Daily marketing tasks Basic knowledge of Meta/Facebook advertising is required. If interested, please email your CV to ----------

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Our team is looking for a Paid Media Assistant with basic experience in online advertising. We are looking for someone who understands the fundamentals of campaign management and can assist with daily campaign operations. Requirements: Basic experience managing advertising campaigns Familiarity with Meta/Facebook Ads Understanding of campaign structure and basic metrics Comfortable working with spreadsheets Detail-oriented and organized Fast learner Remote position. Send your CV to ---------- to be considered.

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We are seeking a Marketing Campaign Coordinator to support our remote marketing team. Responsibilities: Organize campaign information Assist with campaign launches Monitor daily campaign activity Track important performance numbers Prepare basic reports Communicate campaign updates to the team Requirements: Previous digital marketing experience Basic knowledge of Meta/Facebook campaigns Strong attention to detail Good organizational skills Ability to work independently Please submit your CV to ----------