VA Opportunities from Verified Employers

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We're a growing flower business looking for a detail-obsessed bookkeeper who genuinely enjoys making numbers tie out to the penny. You'll own the daily financial pulse of the business — tracking every sale across Shopify, cash, and Zelle, reconciling team logs against actual payments, and catching discrepancies before they become problems. This is not a passive data-entry role. We need someone who notices when something doesn't add up and digs until they find out why. What You'll Do Daily (the core of the job): *Record all sales across Shopify, cash, and Zelle in QuickBooks *Reconcile the team's daily sales logs against actual payments received *Track inventory movement (incoming, sold, remaining, wastage) *Flag discrepancies, missing items, or anything that looks off *Submit a daily report summarizing sales, cash position, and any variances Weekly: *Maintain Excel reports for sales, inventory, and cash trends *Prepare a weekly summary report for the owner Reconcile bank activity and payment processor payouts As needed: *Respond to customer messages when the team is tied up *Support the owner with light admin tasks tied to financial operations What We're Looking For Required: *Real QuickBooks experience (you can explain the difference between a sales receipt and an invoice without thinking) *Strong Excel skills — pivot tables, SUMIFS, VLOOKUP/XLOOKUP, and you build formulas, not just formatted tables *Multi-channel sales reconciliation experience (ideally Shopify + cash + a digital payment app like Zelle, PayPal, GCash, etc.) *Honest, calm, and methodical — you document your work and aren't defensive when asked to explain it *Clear English communication, written and spoken *Reliable internet and a quiet workspace for the daily report Bonus points for: *Retail or perishable inventory experience *Bookkeeping for a US-based small business *Experience reconciling Shopify payouts (you know payout timing and fee handling) What This Job Is Not *It's not a place to learn QuickBooks from scratch — we need someone who already works in it daily. *It's not a 9-to-5 with someone watching over you. You'll work independently, which means missed reports are immediately visible. *It's not a stepping stone — we want someone who'll grow with us for at least 18–24 months. Bonuses and pay increases are tied to performance and tenure. How to Apply Send the following to ---------- 1. A 1–2 minute voice recording answering this question: "Walk me through how you would handle this situation — at the end of the day, the team's sales log shows $1,847 in cash sales, but the cash drawer only has $1,790. What do you do?" 2. A sample of your bookkeeping or Excel work — a sanitized reconciliation, sales report, or inventory tracker you've actually built. Screenshots or files are fine. Templates downloaded from the internet don't count. 3. A short note with: *Your years of QuickBooks experience *Your current timezone and weekly hours of availability *One sentence on why this role fits you right now Applications missing any of these three items will not be reviewed. We're serious about detail — the application itself is the first test.

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Join one of Australia’s Fastest Growing Modern Furniture Brands! The Digital Product Coordinator is responsible for managing and optimising product imagery, technical drawings, and digital assets across all platforms within a 20-year-old, market-leading omni-channel retail business. This role supports cross-functional teams by coordinating with suppliers and stakeholders to ensure content accuracy, consistency, and alignment with brand standards. Working within a fast-growing, technology-leading organisation with an amazing team culture, the role plays a key part in delivering a seamless and engaging digital customer experience. Key tasks include editing styled imagery, organising asset folders, updating packaging design, and enhancing visual content to improve the overall customer experience. The successful candidate will contribute to maintaining high-quality digital product content while helping the business continue to innovate and strengthen its position as a market leader in omni-channel retail. The Role: The Digital Product Coordinator is responsible for managing and optimizing product imagery, technical drawings, and digital assets across all platforms. This role supports cross-functional teams by coordinating with suppliers and stakeholders to ensure content accuracy, consistency, and alignment with brand standards. Key tasks include editing styled imagery, organizing asset folders, updating packaging design, and enhancing visual content to improve the overall customer experience. What you'll be doing: Manage the imagery of new products from overseas and local suppliers across all platforms. Make sure that product imagery is optimized for site performance and up to Life Interiors’ standard. Edit and manage styled imagery Liaise with internal and external key stakeholders to collate product imagery. Own product technical drawings and specifications. Create technical drawings for website uploads according to measurements provided by our suppliers. Report progress in daily scrum meetings. Work closely with the buying division to schedule image uploads according to the buying schedule, on Life Interiors’ main website and other sub-brands sites. Perform product image uploads. Manage and maintain the imagery folder, ensure that images are saved in the correct folder. Optimize video content for the product page and homepage. Updating and creating new packaging design In-box print marketing About you: Adobe Photoshop Adobe Illustrator In-design Premier After effects A huge plus if you know the following software: 3D Max Sketch-up Multi-tasker - can manage time in completing task Has the ability to complete at least 100 or more images a day Can manipulate deep etch or lifestyle images Can create packaging cartons, and other label packaging prints Great work ethics Can easily follow instructions Focused and disciplined KEEN attention to details What We Offer: *Salary offered: TBD depending on experience *13th month performance based bonus paid in December *Annual performance and salary review every June *HMO with an additional dependent *10 days Vacation leave *5 days Sick leave *3 days additional PTO (Christmas day, New Year’s day, & Good Friday) *Full-time day shift (9:00 am to 6:00 pm - Australian Eastern Daylight Time (AEDT)) *Permanent work from home set-up *To start immediately Training & Career Development With comprehensive technical training, career development, and personal growth opportunities For interested applicant, kindly fill out the application form: ---------- /?k=zLdqBdvRPLt5qwEBbrrYEA&d= ----------

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We are a US-based small business hiring a social media manager to run our day-to-day social presence and engage directly with customers online. We're starting with a paid trial and hiring two candidates in parallel — the stronger performer will be offered the ongoing role afterward. Responsibilities: 1. Creating and scheduling posts across our social media channels. 2. Responding to comments and messages, engaging with customers and followers in a way that reflects well on our brand. 3. Maintaining a content calendar. 4. Assisting with promotional campaigns. Requirements: 1. Excellent written English — this is the top priority, since you'll be representing our brand directly in customer-facing conversations. 2. Proven experience managing social media accounts for a business, not just personal accounts. 3. Comfortable with our platforms (specify: Instagram, Facebook , TikTok, etc.). 4. Organized and able to keep a consistent posting schedule with minimal oversight. Trial structure: this is a paid 2-week trial. We are hiring two candidates for this period to evaluate fit and quality of work, and both will be paid equally and fairly regardless of outcome. At the end of the trial, we'll offer the ongoing position to whoever performed stronger. Schedule: Part-time during the trial, approximately 15–20 hours/week. For your first task, please create 3 sample social media posts for our brand — one for Instagram, one for Facebook , and one TikTok caption. Please follow these requirements exactly: each post must be under 150 characters, include exactly 2 relevant hashtags, and be submitted in a single document with each post labeled by platform. Also include your suggested best time to post for each one. Please submit this by august 30

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Ongoing Monthly Work After We are a US-based small business group with [NUMBER] LLCs needing a full bookkeeping cleanup and reconciliation for tax years 2022 through 2025, plus ongoing monthly bookkeeping starting in 2026. Responsibilities: organize and categorize all transactions across [NUMBER] LLCs for 2022–2025; reconcile bank and Wise payment records against each LLC's books; prepare clean, organized financial records for final review and filing by our US accountant (EA/CPA) — you will not be filing taxes, only preparing the books; set up an ongoing monthly bookkeeping system for 2026 and beyond. Requirements: proven experience with bookkeeping cleanup or catch-up work specifically, not just routine monthly upkeep; proficiency in QuickBooks Online or QuickBooks Desktop (Xero also fine); experience managing books for multiple separate business entities; comfortable reconciling international payment platforms, especially Wise; experience preparing books for handoff to a CPA or EA is a strong plus; strong written English for async communication. You will be working with sensitive financial and business records, so a signed confidentiality agreement will be required before work begins. Schedule: part-time to start, approximately 15–20 hours/week during the cleanup phase, with potential to continue as ongoing monthly bookkeeping afterward. Pay: $8 USD/hour to start, negotiable based on experience, paid bi-weekly via Wise. Please include in your application: your experience with multi-year cleanup projects specifically, which accounting software you're most experienced in, and your availability to start.

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We’re still looking for more editors who can create videos in the exact style shown when you apply. Please only apply if you are confident you can match this style closely. What we need -Very fast turnaround and response time (non-negotiable) -Consistent availability -Can create minimum 30 minutes per week -Able to work for us fulltime Salary -$500 per month (for 30 minutes a week) -Performance-based bonuses for videos that perform well -Payments sent on the 1st of every month Why join us -Fulltime work with solid pay -High output environment (you’ll improve fast) -Supportive design team and clear direction -Clear growth path; strong performers can move into higher-paying roles and leadership positions. Join us for more details: ----------

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We’re looking for animators who can create videos in the exact style shown when you apply. Please only apply if you are confident you can match this style closely. What we need -Very fast turnaround and response time (non-negotiable) -Consistent availability -Can create minimum 20 minutes per week -Able to work for us fulltime Salary -$800 per month (for 20 minutes a week) -Performance-based bonuses for videos that perform well -Payments sent on the 1st of every month Why join us -Fulltime work with solid pay -High output environment (you’ll improve fast) -Supportive design team and clear direction -Clear growth path; strong performers can move into higher-paying roles and leadership positions.

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Location: Remote Contract: 1month contract with potential for long-term extension Hours: Fulltime (40 hours/week), must be available to work fully in India Standard Time (IST) Uptime Crew is seeking a Technical Screener to support our interview pipeline for software engineering… Review the original source for full job details.

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Cherie Amour Inc. is hiring for a remote full -time or part-time Photo Editor, Photo Retoucher, Video Editor We are seeking a highly qualified, motivated and enthusiastic individual to grow our digital arts team. If you are looking to use your retouching and photo editing capabilities to provide an amazing product to our clients, Cherie Amour, Inc. has the perfect position for you. The photo editor works with images produced by our photography team and edits them for quality and focus, adds color correction as necessary, and makes sure there is a great variety of poses for us to show to our clients. The photo retoucher utilizes Lightroom and Photoshop to enhance the client selected photos for skin tone and blemishes, in addition to other corrections as necessary. This all ensures that the final selection of images truly represents the quality Cherie Amour Inc stands behind. ---------- PLEASE NOTE: A private office or room to work out is required. We are looking for candidates with at least: Minimum 1-2 years of experience with photo editing, photo retouching and video editing Working knowledge of Photoshop, Lightroom and other Adobe Products, video editing software Analytical and intuitive skills, The ability to follow logic and make appropriate decisions for a sound and appropriate solution, Strong organizational, time management, and problem-solving skills, Strong sense of professionalism, Education and Experience: Bachelor's Degree is helpful but not required Experience being a photographer is a plus. More about us: Cherie Amour Inc. is located in the United States. We are a team of women who are empowered by positive change in the world. We strive to create a safe place for women to embrace their wildly beautiful, confident side and offer support on their journey to self-love and appreciation. From professional photography to luxury retail, we are a multi-faceted team looking to provide the highest level of customer experience and satisfaction. Interested in joining our team? Please submit your resume and we will review applicants for consideration

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Senior Recruiter (RPO) – Full-Cycle Recruiting & Candidate Sourcing Company: Contact Marketers LLC Experience: 3–5+ Years Position Type: Full-Time, Hands-On Individual Contributor ABOUT THE ROLE Contact Marketers LLC is seeking an experienced Senior Recruiter to support our Recruitment Process Outsourcing (RPO) clients. This is a hands-on recruiting and headhunting position—not a people-management role. You will not have direct reports. We need someone who knows how to proactively find great candidates, including passive candidates who aren't actively applying for jobs. You will personally manage searches from initial client intake and candidate sourcing through interviews, offers, and successful placement. If you are a recruiter who enjoys hunting for talent, building candidate pipelines, and filling difficult positions, we want to hear from you. WHAT YOU'LL DO Proactively source active and passive candidates for client openings. Use LinkedIn Recruiter, Indeed, resume databases, job boards, Boolean search, professional networks, referrals, Google, and other sourcing methods. Conduct direct outreach through LinkedIn, email , phone, text, and other appropriate channels. Develop sourcing strategies for specialized and difficult-to-fill positions. Conduct phone and video candidate screenings. Evaluate candidates for experience, skills, compensation, availability, communication, and overall fit. Present qualified candidates to clients with clear candidate summaries. Conduct job-intake meetings with clients and hiring managers. Translate hiring requirements into effective sourcing and recruiting strategies. Manage multiple open positions and candidate pipelines simultaneously. Coordinate interviews between candidates and hiring managers. Maintain consistent candidate and client follow-up throughout the hiring process. Coordinate background checks and required pre-employment documentation. Support offer preparation, candidate negotiations, and offer acceptance. Maintain accurate candidate and recruiting activity in the ATS/CRM. Take ownership of each search from intake through successful placement. WHAT WE'RE LOOKING FOR 3–5+ years of professional recruiting or talent acquisition experience. Strong full-cycle recruiting experience. Demonstrated success sourcing and headhunting passive candidates. Experience with LinkedIn Recruiter, Indeed, resume databases, job boards, Boolean search, and direct candidate outreach. Experience conducting candidate screens and interviews. Experience managing multiple job requisitions simultaneously. Experience working directly with hiring managers and/or external recruiting clients. Strong written and verbal communication skills. Excellent organization, follow-up, and candidate-management skills. Experience using ATS and recruiting CRM platforms. PREFERRED EXPERIENCE Experience with Recruitment Process Outsourcing (RPO), staffing agencies, executive search, direct-hire recruiting, agency recruiting, corporate talent acquisition, or difficult-to-fill professional positions is strongly preferred. We offer monthly performance bonuses. WHO WILL SUCCEED IN THIS ROLE? You're a recruiter and headhunter first. When you're given a difficult position, your first thought isn't: "Where should I post this job?" It's: "Where are these people working right now, and how do I reach them?" You know how to research a market, identify potential candidates, build a target list, conduct outreach, generate interest, qualify candidates, and keep the recruiting process moving. You don't depend solely on inbound applicants. You're comfortable approaching passive candidates and persistent about follow-up. Most importantly, you take ownership of getting positions filled. HOW SUCCESS WILL BE MEASURED Success will be based on qualified candidates sourced and submitted, interviews generated, candidate response rates, time-to-fill, offer acceptance, successful placements, hiring manager satisfaction, and overall candidate experience. IMPORTANT: HOW TO APPLY We want candidates who pay attention to details. When submitting your application, include the word HEADHUNTER in the subject line or at the top of your application. Applications that include HEADHUNTER will receive priority consideration. ABOUT CONTACT MARKETERS Contact Marketers LLC provides specialized staffing and Recruitment Process Outsourcing (RPO) solutions to businesses that need experienced recruiting support. Our RPO team helps clients keep their candidate pipelines full and their hiring processes moving—from candidate sourcing and screening through interviews, background checks, offers, and hiring.

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Please provide a video or voice recording link with a brief introduction outlining your CPA background and experience. We are a fast-paced, family-owned HVAC and plumbing company looking for an experienced, detail-oriented CPA (Certified Public Accountant) to manage our core financial operations and system integrations. If you thrive in a dynamic environment, take strong initiative, and want to play a key role in a growing business, this is the perfect opportunity for you! Primary Responsibilities: Financial & Account Reconciliation: -Perform routine bank reconsolidations, credit card reconciliations, and general statement reconciliations. A/R & Invoicing Oversight: -Manage Accounts Receivable, review completed HVAC and plumbing jobs for accuracy, and oversee customer invoicing. -System & Data Management: Maintain and manage financial workflows across our CRM and QuickBooks platforms. -Customer Financing: Assist in processing, tracking, and managing customer financing applications for major installations. -Operational Quality Control: Review job costs, ticket details, and financial reports to ensure high accuracy and margin protection. Skills & Qualifications: -Certified Public Accountant (CPA) credential required. -Perfect English Proficiency (written and verbal) for seamless communication with management and financing partners. High Initiative: -Proactive self-starter who identifies financial discrepancies and resolves them independently. -Software Mastery: Proficient with QuickBooks and industry CRM software; tech-savvy with fast adaptability. -Proven HVAC/Plumbing/Trades Experience is a major plus. -Punctual, highly organized, and capable of prioritizing tasks under tight deadlines. What We Offer: -Full-time position with long-term stability and career growth. -A supportive, team-oriented work environment built on family values. -Immediate hiring with fast interview response times!

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We’re looking for confident, hungry sales closers who know how to handle conversations, overcome objections, and CLOSE deals without hand-holding. If you’re competitive, money-motivated, and comfortable owning your numbers, this is for you. What You’ll Do: Speak with qualified leads Run sales conversations confidently Handle objections and close deals independently Follow up and keep your pipeline moving What We’re Looking For: Proven sales or closing experience Experience in DIGITAL MARKETING AGENCY is a PLUS!!! Strong English communication skills Confident, persuasive, and goal-oriented Comfortable working independently Reliable internet and workspace Pay Structure: $4-5/hour base pay (WITH POTENTIAL INCREASE BASE ON PERFORMANCE) PLUS 10% commission for every closed deal Strong closers can significantly increase earnings through commissions Schedule: 9:00 AM – 5:00 PM MST We want closers who are serious about performance and ready to make money. If you can close consistently, we want to hear from you. How to Apply: If you believe you’re a strong fit for this role, please submit your application through the link below: ---------- ---------- ---------- ---------- Note: Once you’ve completed your application, please send a notification to ---------- We look forward to welcoming you to our growing team!

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We are seeking an organized, creative, and reliable Administrative & Marketing Assistant to support our growing Chess Club. In this role, you will handle day-to-day administrative coordination, parent communication, and visual promotion to help our programs and school partnerships. Most of our flyers already have templates so they are pretty straight forward but sometimes we need help with designing engaging promotional flyers, banners, and digital graphics tailored for schools, community boards, and social channels (e.g., using Canva). You will build, update, and manage member rosters, student attendance sheets, and tournament participant lists. Also help with sending out email s and SMS/text blasts to parents and school coordinators. Experience with graphic design tools such as Canva, Adobe Express, or Photoshop. Strong written communication skills with attention to detail and tone. Proficiency with Google Sheets and email /SMS broadcast platforms (e.g., Mailchimp). Strong time management skills and the ability to work independently. Create, schedule, and publish engaging basic posts across our social media channels to highlight club activities and student achievements. An interest in or basic familiarity with chess or youth programs is a plus, but not required.

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ASSIGNMENT FOR THE JOB. PLEASE REVIEW THE JOB DESCRIPTION AND IF YOU ARE A GOOD FIT PLEASE COMPLETE THIS SHORT RECREATION ASSIGNMENT. Use the reference photo: ---------- And recreate this video using our character from the reference above: ---------- == Ensure the frames all look very similar but make sure you adjust the background, dog and man to fit our character. Also slightly change the script to fit huskies rather than pit bulls. THIS ASSIGNMENT IS A MAJOR FACTOR IN THE HIRING PROCESS JOB DESCRIPTION: About the role Our team is looking to hire a new video editor! We produce short-form AI-generated video content, generated imagery, generated footage, and cloned voice, cut into finished pieces for social. This role owns that pipeline end to end: you generate the stills, animate them, clone and direct the voice, and cut the final edit. This is a maker role, not a strategy role. You won't be staring at a blank page. You'll be given a script and reference videos for every piece, so the creative direction is already set. Your job is to execute it well and fast. Volume and consistency matter more than any single hero video. If you like sitting in the generation loop, rejecting 90% of what comes out, and finding the 10% that actually looks real, this is your job. What you'll be doing Image generation Build the keyframes every video starts from, we generate stills first, fix them until they're genuinely convincing, then animate. No text-to-video shortcuts. Maintain character and identity consistency across scenes, angles, and lighting setups using reference images and trained identity models. Prompt with intent: match a specific key light, color palette, lens feel, and wardrobe rather than accepting whatever the model defaults to. Video generation Animate approved keyframes in Google Flow, image-to-video, reference-driven generation, scene extension, camera motion. Work in short takes. Identity holds for roughly 5 seconds and drifts after, so the job is cutting more and generating less. Run and log iterations efficiently: know when a prompt is one nudge from working and when to throw it out and re-shoot the keyframe. Voice Build and maintain voice clones in ElevenLabs, and manage the source recordings that feed them. (VOICE CLONES FOR ALL CHARACTERS WILL BE PROVIDED) Direct delivery pacing, emphasis, emotion — and regenerate until a line reads naturally instead of like narration. Clean up audio, match lip and body timing to the visuals, and keep voice consistent across an entire series. Editing & finishing Cut everything together in CapCut: pacing, hooks, transitions, captions, sound design, music beds. Color and grade-match clips from different generations so a sequence reads as one continuous piece. Export and upload to google drive for review Scripting & workflow All scripts and reference videos will be provided daily so you don't have to stress about what to create If accepted into this job you will be provided access to a tool that improves your workflow and speed drastically (this means you make more $$) Quality control Catch what breaks the illusion before we publish: identity drift, over-smoothed skin, mismatched light direction, hand and face artifacts, warped background detail. Flag anything that creates a rights, likeness, or platform-policy problem. What you'll be working from You get direction daily, this is not a role where you're left guessing what to make. Scripts are written and provided for you. You may refine wording for pacing or delivery, but you're not starting from scratch. Reference videos are provided for every piece, showing the look, pacing, tone, and structure we're going for. Your job is to hit that reference, then improve on it where you can. Feedback and revisions come regularly. Expect notes, and expect to turn them around quickly. IMPORTANT: Coming in, you should be able to watch a reference video and break it down yourself, how many shots, what the camera is doing, where the cuts land, how the audio is built. Tools we provide (if needed): Google Flow — video generation ElevenLabs — voice cloning and generation Claude — scripting, prompt development, workflow acceleration CapCut — editing and finishing [Workflow tool] — pipeline, asset management, and automation You don't need to have used all five. You do need to be the kind of person who gets fluent in a new tool in a weekend. What we're looking for A portfolio or reel of AI-generated video work, this matters more than a résumé. Show us the finished pieces, and if you can, show us what the raw generations looked like first. Real prompt craft, especially for character consistency. Anyone can get one good image; we need the same face across forty of them. Solid editing instincts, pacing, timing, sound, and an eye for when a cut is one frame too long. An eye for light and continuity. Most AI video looks fake because the lighting doesn't match, not because the model is bad. Tolerance for iteration. Most of what you generate gets deleted. That's the job, not a sign it's going badly. Organized and self-directed. You'll be given a brief and a deadline, not step-by-step direction. MOST IMPORTANT: Maintaining consistency and realism in the videos How to apply Send your recreation assignment along with your portfolio The recreation assignment is a large factor, it determines your ability to work with us! I look forward to personally reviewing all your submissions!

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We're a US-based marketing agency serving dental and orthodontic practices. We're hiring an Executive Virtual Assistant to support our ads team. This role is heavily focused on project management and organization- keeping work visible, moving, and closed out. WHAT YOU'LL BE DOING 1. ---------- board management— keeping task trackers current across our account managers, setting up boards, and maintaining automations 2. Chasing open action items through to closure 3. Organizing QA checklists for client builds 4. Consolidating scattered status updates into one place so leadership isn't tracking work across multiple threads Light calendar scheduling 5. Document organization — SOPs, intake forms, and internal trackers REQUIREMENTS 1. Previous experience as an Executive Virtual Assistant 2. Strong working knowledge of ---------- , including board setup and automations 3. Comfortable with Google Docs and Google Sheets 4. Excellent written English — short, clear, and direct 5. Highly organized and reliable 6. Stable internet connection with a backup power source 7. Able to work EST hours 8. Familiarity with Meta/Facebook Ads WHO THRIVES HERE You take ownership of a task and see it through without check-ins You give short, direct updates rather than vague ones You raise blockers early instead of sitting on them You follow through consistently, without needing reminders HOW TO APPLY: Please send us your updated resume and a short video introduction highlighting your related experiences to ---------- We look forward to hearing from you! Please note: Only qualified candidates will be contacted.

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I’m looking for a reliable, creative Virtual Assistant to help primarily with video editing and uploading content for my Amazon storefronts. I will provide you with miscellaneous product clips + my voiceover, and I need you to turn them into engaging, polished UGC-style videos ready for Amazon. Main Responsibilities: Edit raw clips + voiceovers into UGC-style product videos Add captions/text and clean transitions when appropriate Upload videos to my Amazon storefronts Cross-post content to YouTube and other storefronts Keep content organized and on schedule BIG BONUS: If you’re experienced with Instagram/Facebook Reels and YouTube Shorts, I’d love for you to also create aesthetically pleasing short-form content that I can use with my product links. I’m looking for someone who is creative, dependable, detail-oriented, responsive, and interested in a long-term working relationship. I want someone who can eventually take my clips + voiceover and understand how to turn them into great content without needing constant direction. Please include: A little about yourself Your editing experience/software Examples of your work Any Amazon/UGC/social media experience Your availability and expected rate SERIOUS APPLICANTS ONLY I receive a lot of generic applications and spam. If you are seriously interested in this position, put this exact phrase in your subject line: “I WANT TO BE PART OF YOUR TEAM” This helps me quickly identify applicants who actually read the post. I’m looking for someone I can grow with long-term, and I’m happy to offer bonus compensation for great work and going above and beyond! If you’re creative, dependable, and excited to be part of something that can grow, I’d love to work with you!

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Location: Remote Job Type: Full-Time Industry: Credit Repair / Financial Services About the Role We’re looking for a reliable and detail-oriented Credit Repair Disputes VA to assist with the day-to-day processing of client credit disputes. The ideal candidate has hands-on experience in credit repair, understands the dispute process, and can work independently while following company SOPs accurately and consistently. Responsibilities Review client files and credit reports for accuracy and completeness. Process dispute letters for Experian, Equifax, and TransUnion. Prepare FTC reports and supporting documents. Assist with CFPB complaint submissions. Review client files before each dispute round. Monitor dispute rounds and follow-up deadlines. Review updated credit reports and identify deleted, updated, or reinserted accounts. Prepare follow-up disputes based on credit report updates. Verify client documents, contracts, and account information. Maintain accurate client records and notes. Communicate with clients when additional information or documents are needed. Identify missing information or roadblocks and report them to the appropriate team member. Ensure all required documents are complete and attached before submission. Follow company SOPs and quality control procedures. Complete daily tasks and submit required EOD reports. Maintain confidentiality when handling sensitive client information. Systems & Tools Experience with the following is preferred: Client Dispute Manager (CDM) SmartCredit ClickUp GoHighLevel (GHL) Requirements 1 year or more of experience in credit repair or dispute processing. Previous experience as a Credit Repair VA, Disputes VA, or similar position. Basic understanding of credit reports and the credit dispute process. Familiarity with Experian, Equifax, and TransUnion. Strong attention to detail. Good written English. Able to follow SOPs accurately and consistently. Organized, reliable, and able to meet deadlines. Comfortable working independently. Willing to work during CST hours. How to Apply Please submit: Resume Brief summary of your previous credit repair or dispute processing experience At least 1 year of relevant experience List of credit repair systems and tools you have experience using Work Location: Remote Job Type: Full-Time Working Hours: CST Salary: TBD

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HOW TO APPLY: Please send a brief Loom video (1-3 minutes) to ---------- telling us about the writing you have done for founders or brands. Include which brands you wrote for, what countries those brands and their audiences were based in, and what you were personally responsible for. Please also include: Links or PDFs of three writing samples you wrote yourself. Ideally one email , one long-form piece, and one social post or thread Your expected hourly rate Your available hours in US Eastern Time Any experience with Klaviyo or other email platforms INTRODUCTION: We are a US-based direct-to-consumer supplement brand looking for a Copywriter and Ghostwriter to own everything we write. Email /SMS is the most important thing we do. Beyond that, we are expanding into written content across LinkedIn, Substack, X, Threads, and our blog. You will be writing for American dads like a real person, not like marketing or ChatGPT. RESPONSIBILITIES: Writing and sending all email and SMS campaigns in Klaviyo, several per week Building and improving Klaviyo flows: welcome series, abandoned cart and checkout, post-purchase, winback, and replenishment Writing long-form content for our blog and Substack Writing posts and threads for LinkedIn, X, and Threads, including ghostwritten posts in our founder's voice Writing carousel copy for LinkedIn and Instagram Turning one idea into many formats. A single piece of research should become an email , a thread, a carousel, and a blog post Holding a consistent publishing calendar across every channel without being chased Reporting weekly on what performed: open rates, click rates, engagement, and revenue driven by email QUALIFICATIONS: Outstanding written English. This is the single most important requirement. You are writing to American readers every day in a casual, natural voice, and anything that reads translated or generic will not work A real portfolio of published writing you did yourself Hands-on Klaviyo experience, or clear experience with a comparable email platform and the ability to learn Klaviyo quickly Comfortable across formats: short punchy social copy, long-form articles, and direct-response email You use AI tools to work faster, but you edit everything so it does not sound like AI wrote it Organized and reliable, able to hold a publishing calendar independently Interested in health, fitness, nutrition, or parenting content Able to work with meaningful overlap with US Eastern Time Reliable internet and the ability to work independently with minimal supervision IMPORTANT: Applications must include a Loom video, writing samples, and be sent by email to ---------- missing any of these will not be considered.

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This is a lead generation job, not a content posting job. Scheduling posts and making graphics is the small part. Getting in people's DMs and bringing us partners is the real job. We work with gyms, chiropractors, and wellness businesses in the US. We want to grow our reach on social media and turn that reach into real leads and promo partners. You will own that from end to end. THIS JOB IS TWO THINGS, AND YOU NEED BOTH 1. You make short videos, and you are the person in them. Your face, your voice, talking to the camera. 2. You spend the rest of your day reaching out. DMing influencers and pages, chasing promos and sponsorships, getting other accounts to promote us, and turning comments into conversations and conversations into leads. If you can do the second part but will not go on camera, please do not apply. If you love being on camera but do not want to chase people down all day, this is also not for you. PAY $5 per hour This is a starter rate for a prove-it period. Bring us results and we will revisit it. Paid twice a month, on the 15th and the 30th, via Wise YOUR DAILY TASKS Record and edit short videos with you on camera, for TikTok, Instagram Reels, YouTube Shorts and Facebook . DM influencers, pages, and accounts to set up promos, shoutouts, affiliate deals, and sponsorships. This is the biggest part of the job. Hunt down people who will promote us, and keep hunting. Most will say no or say nothing. You keep going. Get on popular and trending posts early, leave comments that actually get noticed, and message the people who engage. Answer every comment and DM on our accounts, and move anyone interested into a real conversation. Keep a tracker of every account you contacted, when you followed up, who replied, and what was booked. If it is not tracked, it did not happen. WHAT WE NEED FROM YOU You can work US business hours (EST). You are genuinely good on camera. Comfortable, natural, and watchable. This is the hardest part to teach and the first thing we will judge you on. Excellent spoken English, clear enough for a US audience. Real outreach experience. You have messaged strangers at volume before and gotten replies - influencer outreach, cold DMs, appointment setting, signing up affiliate partners, or similar. Thick skin. You will be ignored a lot. It cannot slow you down. Organized enough to run your own tracker and follow up on time, without being reminded. You can work on your own. Nobody will be standing over you telling you who to message today. NICE TO HAVE Video editing: CapCut, Premiere, Final Cut, or similar You have booked influencer promos, sponsorships, or affiliate deals before Experience in health, fitness, wellness, or supplements Your own social media following, whatever the size HOW TO APPLY Follow all four steps below exactly. Applications missing any step will not be reviewed. Step 1: Email us. Send your application to ---------- only accept applications by email , do not message or DM us here. Step 2: Use this exact subject line (copy and paste it): 'Application for Social Media Lead Generation' Email s with any other subject line will be filtered out. Do not add anything - no name, no extra words. Step 3: Attach your resume plus 3 short sentences telling us why you're the right fit. Keep the sentences tight. We're looking for the gist, not a cover letter. If you have a LinkedIn profile and are comfortable sharing it, you're also welcome to include the link in your application. Step 4: Record a short Loom or video (max 5 minutes) showing your face. This video is the most important part of your application: Introduce yourself on camera, face visible. Then film a short piece of content promoting anything you want - a product, an app, a place you like - exactly as if it were going on our social media. This is what we are judging most. Last, tell us about one time you got a stranger to say yes over DM. What did you actually send them? Drop a link to your Loom video, a Google Drive link, or attach the video file directly in your email .

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The Role The Trainer owns learning execution and readiness for every remote team member entering the company and for every internal learning program we run. This seat exists to make sure that when someone moves forward, they are actually ready — not just scheduled, not just attended, not just marked complete. You run the sessions, you assess against the standard, and you say clearly when someone is not there yet. You execute the curriculum set under the Success strategy. You do not design the strategy, but you are the person closest to the trainees, so you are the first to see where the curriculum is failing and the one expected to surface it. What This Seat Owns Onboarding and orientation Facilitate onboarding and orientation for new remote team members Deliver structured internal training programs and required learning sessions Execute the training curriculum and materials established under the Success strategy Readiness and assessment Assess trainee readiness against defined standards before progression Identify training gaps and escalate readiness concerns to the Head of Success Surface recurring trainee weaknesses that may require curriculum improvement Records and tracking Track training attendance, participation, completion, and certification Maintain accurate training records, certification status, and completion data Coordination Coordinate training schedules, sessions, assessments, and trainee communications Support post-training transition and ensure required handoff information is complete Standards and materials Support AI readiness, tool readiness, communication standards, and professional expectations Maintain and update training materials based on approved process or policy changes Boundary of the Seat The Trainer owns learning execution and readiness. The Trainer does not own long-term performance management of remote team members, company-wide process improvement, or the overall client relationship. Where those areas are affected, the Trainer raises it to the Head of Success rather than acting on it directly. Non-Negotiables Facilitation capability. You can run a live session with a group, hold attention, manage questions, and keep to time. You have done this repeatedly, not occasionally. Assessment discipline. You can evaluate someone against a written standard and give an honest result, including when the answer is "not yet ready." Passing people through to avoid discomfort is the single fastest way to fail in this seat. Records accuracy. Attendance, completion, and certification data must be correct and current at all times. This data drives progression decisions and client-facing commitments. Clear, direct communication. Written and spoken English at a professional standard. You will communicate with trainees, with the Head of Success, and across departments during handoff. Coordination reliability. Schedules, invites, materials, and assessments happen without being chased. This seat is a dependency for multiple teams. Practical AI and tool fluency. You use AI tools in your own work and can teach others to use them properly, including where they should not be used. Feedback without judgment language. Coaching and assessment are framed around behavior, performance, and clarity of expectations — not personality, labels, or profiling. Strong Advantages Prior experience training or onboarding staff in a remote or offshore delivery environment Instructional design or curriculum maintenance exposure Familiarity with US client working norms and cross-cultural communication expectations Experience working inside an LMS or portal-based training system with completion tracking Background in operations, client service, or a delivery role before moving into training Not a Fit If You want to own strategy and curriculum design rather than execute and improve it You are uncomfortable telling someone they have not met the standard You treat training records as administrative overhead rather than as the output of the role You need to be reminded of your own schedule Success Measures Horizon Measure 30 days Running scheduled sessions independently; records current and accurate 90 days Readiness assessments applied consistently against the defined standard; gaps escalated with evidence 180 days Handoff information complete on every transition; recurring trainee weaknesses documented and raised for curriculum review How to Apply: Share your resume and intro video telling me why you are a perfect fit for this role.

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Lead Generation & Omnichannel Outreach Specialist US Market JOB OVERVIEW CONTENU is a Tampa, Florida-based creative and marketing agency working with healthcare, dental, cosmetic, and professional service businesses. We are currently expanding our AI Search / AI Visibility services and are looking for an experienced Lead Generation & Omnichannel Outreach Specialist to help us build and execute a structured outbound system for the U.S. market. This is not a general Virtual Assistant position. We are looking for someone with hands-on experience in outbound lead generation who understands how to reach the same prospect strategically across multiple channels — email , LinkedIn, social media, and phone — with organized follow-ups and CRM tracking. You should be comfortable not only executing outreach, but also researching prospects, building targeted lists, recommending outreach tools, maintaining CRM data, and improving campaigns based on results. RESPONSIBILITIES Research U.S. companies and identify qualified prospects and decision-makers Build and maintain clean, targeted prospect databases Find and verify business email s, LinkedIn profiles, phone numbers, websites, and relevant social media accounts Build and execute omnichannel outreach sequences Conduct outreach through: Cold email LinkedIn Social media Phone calls Structured follow-ups Personalize outreach based on the company, decision-maker, and business opportunity Manage follow-up cadence so qualified prospects do not fall through the cracks Maintain contacts, activities, pipeline stages, and outcomes in HubSpot CRM Track outreach performance and identify what is and is not working Recommend prospecting, enrichment, verification, outreach, and automation tools when appropriate Provide clear weekly reporting on outreach activity, responses, positive conversations, meetings, and pipeline progress WHAT WE ARE LOOKING FOR Strong written and spoken English Previous hands-on experience with B2B lead generation and outbound outreach Experience targeting U.S. businesses and decision-makers Experience with cold email AND LinkedIn outreach Comfortable incorporating phone and social media outreach into a coordinated sequence Strong prospect research and list-building skills Experience with CRM and pipeline management Ability to work independently and manage follow-ups without constant reminders Strong attention to detail and data accuracy Ability to explain why you selected a prospect, channel, message, or outreach approach — not simply follow a template TOOLS / EXPERIENCE WE VALUE Experience with some of the following is a strong advantage: HubSpot LinkedIn Sales Navigator Apollo Clay Instantly Smartlead Email verification/enrichment tools Calling/dialer platforms Zapier or similar automation tools ClickUp You do not need experience with every tool listed above. We are more interested in whether you understand how to build an effective outreach system and can recommend the right tools for the job. Experience with email deliverability, domain setup/warm-up, data enrichment, scraping, or outreach automation is a significant plus. INDUSTRY FOCUS Initial outreach will primarily focus on U.S. businesses, including: Dental practices Plastic and cosmetic surgery practices Healthcare and wellness businesses Selected professional service businesses Our initial geographic focus includes Tampa Bay, Florida, with expansion into additional U.S. markets. WHAT SUCCESS LOOKS LIKE We are not looking for someone who measures success only by the number of email s sent. We care about: Quality and accuracy of prospect lists Response rates Positive responses Qualified conversations Meetings booked Consistent follow-up Clean CRM and pipeline management Continuous improvement of targeting, messaging, and outreach sequences HOURS Part-time initially: 15–20 hours per week There is potential for the role to expand based on performance and company growth. GROWTH OPPORTUNITY This role can grow into a larger Business Development, Outbound Operations, or AI Visibility Operations position as CONTENU expands. We are looking for someone who wants to help build the outreach system, not simply complete assigned outreach tasks. HOW TO APPLY Please include a short description of: 1. Your previous outbound/lead generation experience 2. Which outreach channels you have personally managed 3. Which CRM, prospecting, email , LinkedIn, calling, or automation tools you have personally used 4. One outbound campaign you personally worked on and the results you achieved 5. Your experience targeting U.S. businesses, if applicable Please do not request an interview immediately. Selected applicants will first receive a short practical screening task. We use the screening task to understand how you research prospects, think about targeting, communicate in English, and structure a true omnichannel outreach process.

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Customer Experience & Operations Specialist US-based personal care brand Please be sure to read this entire job description before applying. Location: Remote (Philippines) Type: Full-time Hours: [__] hours/week, with at least [4] hours of daily overlap with US [Mountain/Pacific] time Compensation: [PHP __ – __ per month, depending on experience] + performance bonus Reports to: [Name / Founder] About us We are a US-based, fragrance-forward personal care brand — body wash, shampoo, conditioner, deodorant, and soon a safety razor. We sell direct-to-consumer through our Shopify store and on Amazon. We are small, we move fast, and we care enormously about the details: the scent, the packaging, the way an email reads. We are currently relaunching the brand with an entirely new fragrance line developed in partnership with one of the world's leading fragrance houses. This role sits right at the front of that relaunch. We will share full details about the company with candidates we move forward with. The role in one sentence You are the voice of our brand to our customers, and the hands that keep product moving behind the scenes. Most brands treat support as a cost center — a queue of tickets to close as quickly as possible. We don't. Every conversation is a chance to teach someone about our scents, solve a real problem, and turn a first-time buyer into someone who reorders for years and tells their friends. If you close a ticket without leaving the customer feeling better about the brand than before they wrote in, that ticket wasn't finished. You will own this across three surfaces: our Shopify store, our social channels, and Amazon. The second half of the role is inventory operations. You will place production and fulfillment orders with our third-party logistics partner and keep our Amazon warehouses stocked. It is unglamorous, it is detail-heavy, and getting it wrong costs us real money — a stockout on Amazon can take weeks to recover from. We need someone who treats it with the same care they bring to a customer email . What you'll do Own the conversation Respond to customer inquiries across Gorgias (email , chat, SMS) with speed and genuine care Manage Instagram DMs and comments — questions, complaints, compliments, and everything in between Reply to every Amazon review and customer message in Seller Central, positive and negative alike Handle order issues, shipping problems, returns, and refunds cleanly and without drama Build the automations Build, maintain, and continuously improve Gorgias macros, rules, views, and auto-responses Build and optimize ManyChat flows for Instagram — comment triggers, DM automations, story replies Identify the repeat questions and automate them, so human attention goes where it actually matters Know when an automation is failing a customer, and step in personally before they get frustrated Sell through service Recommend products and scents based on what the customer actually needs Recover abandoned carts and convert pre-purchase questions into orders Spot upsell and cross-sell moments that genuinely help the customer, and take them Turn unhappy customers into repeat customers Protect the voice Use Claude (or similar AI tools) to draft, refine, and scale responses that sound like us — never generic, never robotic Learn to write and adjust prompts that reliably reproduce our brand voice Know our fragrances and formulations well enough to answer real questions about them: what a scent smells like, how it behaves on skin, which product suits which hair type Keep product moving Place orders with our 3PL and track them through to completion Create and manage Amazon FBA shipments — shipping plans, box content, labeling, carrier booking, appointment scheduling Monitor inventory levels across Shopify, the 3PL, and Amazon, and reorder before we run out Track inbound shipments and chase down anything delayed, lost, or received short Watch Amazon's restock limits, IPI score, and storage fees, and plan shipments around them Maintain a clear, current inventory record the founder can look at any time Flag low stock early and loudly. A stockout is a failure, not a surprise. You will take this over from Karen, who currently handles it. She will train you through a full handover period. Close the loop Report recurring complaints, product issues, customer language, and inventory position back to the founder weekly Flag patterns worth acting on — packaging problems, confusing product pages, scent feedback Track your own numbers and know how you're doing What we're looking for Required 2+ years in ecommerce customer service, ideally for a DTC brand Hands-on Gorgias experience — not just answering tickets, but building macros, rules, and automations ManyChat experience — you have built working Instagram DM and comment flows yourself Amazon Seller Central familiarity — comfortable in the back end, responding to reviews and buyer messages Exceptional written English. Warm, clear, natural, and correctly punctuated. This is the single most important requirement in this listing. Experience using AI tools (Claude, ChatGPT) as part of a daily workflow, with real judgment about when to use them and when not to Amazon FBA shipment experience — you have personally created shipping plans, managed box content, and booked inbound shipments Experience coordinating with a 3PL — placing orders, chasing delays, reconciling what was received against what was sent Comfort with spreadsheets and inventory tracking. You are the kind of person who notices when a number doesn't add up. Reliable high-speed internet and a quiet place to work Nice to have Shopify admin experience Background in beauty, personal care, or fragrance Klaviyo or email marketing exposure Experience with Amazon restock limits, IPI scores, or storage fee planning Inventory forecasting experience Experience with a brand going through a rebrand or relaunch Who thrives here You genuinely like people, and it shows in how you write You notice details and they bother you when they're wrong You would rather fix the cause of ten tickets than answer ten tickets You can switch between warm customer conversations and precise operational detail without dropping either You can work independently and make sensible judgment calls without waiting to be told You care about a brand feeling like a real thing made by real people One more thing: we read carefully, and we hire people who do the same. Please put "Customer Delight" in the subject line of your application so we know you read this job description all the way through. How we'll measure success Metric Target First response time Under [2] hours during working hours Resolution time Under [24] hours Customer satisfaction (CSAT) [90]%+ Amazon review response rate 100% Revenue attributed to customer conversations Tracked and growing Tickets deflected by automation Growing quarter over quarter Amazon stockouts Zero Inventory record accuracy Current and correct at all times Inbound shipment issues Caught and escalated before they affect availability How to apply Please send: A short note — a few paragraphs, not a form letter — telling us about a time you turned an unhappy customer into a happy one. What did you say, and why did it work? Your CV Screenshots or a short screen recording of a Gorgias setup or ManyChat flow you personally built, and — if you have it — an Amazon FBA shipping plan you created A short exercise: A customer writes in, annoyed. She bought our body wash three weeks ago, loved the scent, and just reordered — but the new bottle smells noticeably different to her. She wants to know if we changed the formula, and she's frustrated because it was her favorite. Write the reply you would send. Then, in two or three sentences, explain what you were trying to accomplish with it. We read every application. Candidates who complete the exercise thoughtfully go to the top of the pile.

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Looking for an experienced real estate cold caller. Must speak English fluently with excellent communication skills. Seeking someone with a strong, outgoing personality, high energy, and confidence on the phone.

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About LIV BODY LIV BODY is a growing wellness and supplement brand looking for a dependable, highly detail-oriented Shopify specialist to own the day-to-day execution and quality control of our website. Our internal team will provide the approved campaign strategy, offer details, product direction, and brand messaging. Your job will be to turn those plans into a customer-ready website experience that works correctly before traffic is sent to it. The Role This is a hands-on execution and operations role, not a marketing strategy position. We need someone who can build approved promotions in Shopify, maintain the storefront, troubleshoot issues, and test the complete customer journey before every launch. We are looking for someone who takes ownership, communicates proactively, and catches problems before our customers do. Key Responsibilities Build, schedule, and test Shopify promotions, automatic discounts, discount codes, bundles, tiered offers, subscriptions, and gifts with purchase. Create and update landing pages, product pages, collections, navigation, announcement bars, banners, pop-ups, and promotional messaging. Confirm that every campaign matches the approved products, offer, dates, exclusions, flavor choices, links, and customer instructions. Complete a written pre-launch QA checklist for mobile and desktop before every promotion goes live. Test landing pages, discount behavior, free gifts, subscriptions, cart, checkout, tracking links, and the complete customer journey. Coordinate with the paid media team so no campaign launches before the website experience is tested and approved. Maintain GA4, Google Tag Manager, Meta Pixel, conversion tracking, and other relevant Shopify integrations. Monitor the website during launches and respond quickly to customer-facing problems. Troubleshoot Shopify theme, app, checkout, and integration issues, or clearly escalate anything requiring specialized development. Document website changes, campaign setup, test results, known issues, and final launch approval. Provide clear progress updates and immediately communicate blockers, errors, or risks. Required Qualifications Strong hands-on experience managing an established Shopify store. Experience configuring discounts, bundles, subscriptions, free gifts, upsells, and third-party Shopify apps. Experience creating and updating landing pages and product pages with strong mobile responsiveness. Working knowledge of Liquid, HTML, CSS, JavaScript, Shopify APIs, and app integrations. Experience with GA4, Google Tag Manager, Meta Pixel, and conversion tracking. Demonstrated experience testing promotions, carts, checkout flows, and customer journeys before launch. Excellent attention to detail, written English, organization, and proactive communication. Ability to work independently from an approved brief and meet firm campaign deadlines. Reliable availability during important launches and promotional weekends. Availability for planned weekly calls with team for marketing planning. Preferred Experience Experience with a U.S.-based direct-to-consumer supplement, wellness, beauty, or consumer-product brand. Experience with subscription products and recurring-revenue offers. Experience improving conversion rate, average order value, landing-page performance, and site speed. Experience working with paid media teams and creating campaign-specific landing pages. Experience using a project-management platform and maintaining written SOPs and QA checklists. How Success Will Be Measured Promotions launch on time and match the approved brief. Discounts, gifts, subscriptions, links, and checkout flows work correctly before paid traffic begins. Fewer customer-facing website errors and repeated execution mistakes. Fast, clear communication when a problem or dependency appears. Accurate documentation and consistent use of pre-launch and post-launch checklists. Schedule and Compensation Hours and compensation are open and will be based on experience, availability, and the final scope. Please include your expected hourly or monthly rate and your preferred schedule. How to Apply Please send the following: A short introduction explaining your Shopify experience. Links to Shopify stores you have personally managed or built, including exactly what you handled. One example of a complicated promotion, bundle, subscription, or checkout issue you configured or fixed. A sample launch checklist, QA document, or explanation of your testing process. Your availability, expected rate, and preferred working hours. A short Loom video walking through one Shopify project is strongly preferred.

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Bilingual Virtual Front Desk Concierge (Remote – Chiropractic Office) We’re a busy, patient-focused chiropractic practice looking for a warm, bilingual (English/Spanish) Virtual Front Desk Concierge to be the welcoming voice of our office. If people say you’re friendly, organized, and great on the phone — read on. What you’ll do: Answer calls and messages with a friendly, caring, concierge-level touch Book, confirm, and reschedule patient appointments; keep our calendar full Verify insurance and keep patient records accurate and up to date Follow up with patients and help them feel genuinely looked after What we’re looking for: Fluent, natural English AND Spanish (this is a must) A warm, hospitality-first personality — you love helping people Reliable high-speed internet + a backup connection, and a quiet home office 1+ year in customer service, front desk, hospitality, or a VA role (medical office a big plus) Available full-time, 40 hrs/week, during Miami/ Eastern Time Zone business hours Details: Pay: $7 USD/hour, depending on experience • Full-time, long-term 100% remote • Paid weekly To apply: Send a 60-second voice or video note in English and Spanish telling us about a time you turned an unhappy customer into a happy one. Start your message with the word “SUNSHINE” so we know you read the whole post.