VA Opportunities from Verified Employers

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WE ARE NOT LOOKING FOR SOMEONE TO TAKE TASKS OFF MY PLATE. WE ARE HIRING SOMEONE TO KEEP ME ON MY OWN STANDARD, EVERY HOUR OF THE DAY. If you're picturing a normal VA job where you get a task list and go do it on your own, this isn't that. This role is on a live call with me, essentially the whole day, every day. Your job isn't to do my work. Your job is to make sure I'm never wasting time, never drifting off my checklist, and always operating at my own standard, in real time, not after the fact. 30A Window Washing is a growing home services company in Florida. I'm the owner, and I am the biggest constraint in this business right now, not because I don't know what to do, but because nobody is holding my floor the way I hold everyone else's. I need someone permanently on my hip, on the phone, whose entire job is making sure I stay productive and on standard all day long. WHAT YOU'LL OWN: Stay on a live call with me through the day, tracking what I'm actually doing against my daily checklist as it happens, not reviewing it after the fact Call it out the moment I drift off task, get pulled into something low value, or start stalling, and redirect me immediately, don't wait for me to notice it myself Hold my personal floor and standard the same way I expect it held for my team, meaning you don't let it slide just because I'm the owner Learn my specific dialect, phrasing, and the way I actually think, well enough to follow me even when I explain something fast or badly Keep a real record of where my time actually went during the day, so we're working off data, not a guess, on where it leaks Flag patterns that repeat across days, not just single moments, so we fix the root habit instead of one instance of it THIS IS NOT A TASK BASED VA JOB. HERE'S WHAT'S REQUIRED: An iPhone and a genuinely reliable internet connection. This role does not work if the call keeps dropping 8/10 English or higher, spoken. You are talking with me almost the entire day, this is not a writing job Real availability for a sustained, essentially full workday of live phone time. This isn't something you do between other things Thick skin and no need to be agreed with. Part of the job is telling me when I'm off my own standard, and I won't always like hearing it in the moment. That's the point, not a bug Sharp listening and fast pattern recognition. You are not managing a task list, you are managing my attention in real time **6 days a week required WHAT WE OFFER: $4-8/hr DOE to start, paid [weekly/bi-weekly] (a lot of room for growth) More direct, constant access to me than almost anyone else on the team gets Real path to grow into a broader right hand or executive assistant role once you've proven you can actually hold this one HOW TO APPLY — READ CAREFULLY. Applications that don't follow these exact instructions will not be considered. If you can't follow instructions in a job post, you can't hold my floor either. Your application subject/first line must read exactly: SHADOW — [Your Name] — [Your English Self-Rating 1-10] Answer these 3 questions in your application: Describe a real time you had to keep someone else accountable in the moment, not through a task list or a message later. What did you actually say to them? If I'm mid sentence explaining something and you don't fully understand what I mean, what do you do, right then, on the call? This job pays well for close to a full day of live phone time. Tell me honestly why that works for you, and how long you actually see yourself doing this. Record a 60-90 second video (Loom or your phone camera) introducing yourself IN ENGLISH, telling me why you're the right fit. NO VIDEO = NO CONSIDERATION, regardless of how strong your application reads. If you've read this far and you're still interested, start your application with the word "FLOOR" so I know you actually read the whole post.

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Here at Axxon in Stone, we are looking for a very professional receptionist for answering phone calls and helping with scheduling. You need to be a hard worker, a quick learner, and you NEED EXTREMELY GOOD ENGLISH. Can you please send me a sample Audio of your voice reading the following script? “Good morning, AXXON IN STONE, this is [name] speaking. How can I help you today? Certainly, I can help you with that. Could I please have your name, the job number if you have it, and the address of the property? Let me repeat those details back to make sure I’ve got them right. I understand you’re calling to check when your stone benchtops will be installed. I’ll speak with our scheduling team and confirm the latest information for you. If the date has changed, I’ll explain what’s happening and when you can expect an update. What’s the best phone number to reach you on? Thank you for your patience. I’ll follow this up and get back to you as soon as I have a confirmed answer. Is there anything else I can help you with today?” It is extremely important that you have a good english accent.

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We are looking for a reliable Virtual Assistant to handle customer support email s for an e-commerce brand. Your main role will be responding to customer inquiries in a clear, friendly, and solution-oriented way using AI tools to assist with translation and drafting responses. Customers will write in different languages, including Swedish and Danish. You are not required to know these languages, but you must be comfortable using AI translation tools to understand messages and respond accurately in the correct tone and language. You will handle inquiries related to orders, delivery updates, returns, refunds, and basic product troubleshooting. A structured workflow and attention to detail are essential. Requirements: Strong written English Comfortable using AI tools (e.g. ChatGPT, translation tools) for customer communication Basic experience in customer service, email handling, or admin work (preferred) Able to follow SOPs and work independently Good communication skills and a solution-focused mindset Able to manage multiple email s efficiently and accurately Training will be provided on workflows, tone of voice, and support processes. We are looking for someone dependable, organized, and comfortable working in a modern AI-assisted support environment. If this sounds like you, please apply with a short summary of your experience.

Confidential employer

We are looking for a reliable, fast short-form video editor to edit talking-head educational/entertainment content for personalities and brands. This is NOT a basic “add captions and transitions” editing position. The most important part of this job is your ability to listen to raw English-speaking footage, understand exactly what the speaker is trying to communicate, and restructure the footage into a clean, engaging 30–120 second video without destroying the natural flow of the conversation. Raw videos will typically be 3–10 minutes long and need to be condensed into short-form Reels while retaining the strongest and most important information. What You’ll Be Responsible For You will need to: Watch and fully understand raw talking-head footage in English Identify the hook, key points, payoff, and unnecessary information Turn 3–5 minutes of raw footage into a 30–90 second cohesive video Remove pauses, filler words, repetitions, stutters, tangents, and weak sentences Rearrange clips when necessary so the speaker's thoughts make logical sense Maintain natural conversational flow after cuts Know what information can be removed without changing the meaning Create strong pacing without making the video feel unnaturally over-edited Add clean titles/captions Use punch-ins, crop changes, B-roll or visual changes when appropriate to maintain attention Edit primarily in CapCut Export high-quality 4K video Consistently deliver videos within 24 hours or less NON-NEGOTIABLE REQUIREMENTS 1. You must be fluent in English. You need to understand spoken English at a level where you can recognize: Context Humor Tone Sentence structure Repetition Filler Important vs. unimportant information When two separated sentences can or cannot naturally be connected If you rely heavily on transcripts or translation software to understand what the speaker is saying, this position is not a good fit. 2. You must understand STORY and INFORMATION FLOW. We frequently receive edits where individual cuts are technically correct, but the final video no longer makes sense because the editor removed context or connected sentences that do not belong together. You should be able to take messy or unscripted speech and turn it into: HOOK → CONTEXT → MAIN POINT → SUPPORTING INFORMATION → PAYOFF The viewer should never feel like pieces of the conversation are missing. 3. You must be FAST in CapCut. This is a high-volume position. You should already be comfortable editing talking-head content quickly and should not need several hours to make simple cuts, captions, punch-ins, and formatting changes. 4. You must be reliable. We are looking for someone we can send videos to consistently without needing to: Repeatedly follow up Explain the same editing rules Fix basic English mistakes Completely restructure the video ourselves Wait several days for simple edits You must be able to learn our editing style and become increasingly independent. IMPORTANT — APPLICATION TEST Do NOT send only a generic application. Trial Required Qualified applicants will receive a short editing test/tutorial using the same raw footage. This will allow us to compare applicants based on the exact same material. We will primarily evaluate: English comprehension What you chose to remove What you chose to keep Story structure Conversational flow Pacing Editing speed Ability to follow instructions There is ongoing work available for editors who perform well.

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We are seeking a highly analytical and safety-focused Traffic Management Planner to support the development and documentation of robust traffic management strategies for civil and infrastructure projects. This role is responsible for bridging the gap between permanent engineering designs and temporary site safety, ensuring all Traffic Management Plans (TMPs) are meticulously prepared, risk-assessed, and compliant with relevant industry safety standards. The successful candidate will play a critical role in minimising on-site hazards, protecting both the workforce and the public, and supporting the seamless execution of traffic management operations across multiple projects. Responsibilities Traffic Management Planning Author and develop comprehensive Traffic Management Plans (TMPs) that effectively translate permanent road design principles into safe and compliant temporary traffic management strategies. Risk Assessment and Mitigation Identify site hazards and utilise 5x5 risk matrices to evaluate residual risks, ensuring all planning documentation satisfies strict safety and compliance requirements. Compliance Management Maintain alignment with ISO principles and health and safety frameworks to ensure all documentation adheres to legislative and regulatory standards. Technical Software Utilisation Use specialised traffic management and CAD-based software to produce accurate traffic routing plans, site layouts, and operational diagrams. Stakeholder Collaboration Work closely with engineering, operations, and project teams to ensure the practicality and operational feasibility of traffic management plans, updating documentation as project requirements evolve. Requirements Proven experience in Traffic Management Planning, TMP design, civil roading, traffic engineering, construction planning, or a related field. At least 1 year of hands-on TMP design experience in New Zealand. Strong understanding of risk management frameworks, including hazard identification, 5x5 risk matrices, and residual risk evaluation. Strong familiarity with ISO principles or structured health and safety management systems. Ability to apply permanent road design principles within temporary traffic management environments. Strong computer literacy with the ability to quickly learn specialised technical planning software. High attention to detail with the ability to produce accurate, audit-ready technical documentation. Strong written and verbal English communication skills aligned with Australian professional standards. Experience with CAD or AutoCAD is highly advantageous, though not essential. Software Proficiency Traffic Management Software: Rapid Plan or equivalent CAD-based traffic management platforms Design Software: AutoCAD or standard CAD software (preferred) Productivity Tools: Microsoft Office Suite, including Word, Excel, and Outlook Education Bachelor’s Degree in Civil Engineering, Geodetic Engineering, or a related field. Relevant Associate Degree or Advanced Diploma in Engineering Technology will also be considered. Time Zone: New Zealand Business Hours Applicant Location: Must be located in the Philippines

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CUSTOMER SERVICE & ADMINISTRATION OFFICER Read application instruction at bottom Part-time Contract (~30 hrs per week) Competitive Rate | Work from Home | Fun and Exciting Business Work During Australian Business Hours (2–3 hours difference from PH) ABOUT US Do you love Christmas, Easter and Halloween? At Real Deal Entertainment, we bring magic to life with The Real Santa, Happy Easter Bunny and Halloween Scenes! We're a growing entertainment company dedicated to creating unforgettable seasonal experiences across Australia. We're looking for a top-level communicator and administrator with high integrity, a strong work ethic and real ambition to join our busy team during an exciting period of growth. This role is ideal for someone who thrives on organisation, communication and creative collaboration. ABOUT THE ROLE As a key player in our small team, you will be the first point of contact and the voice of our business to our discerning clients around Australia. You will communicate by phone, email and social media chat, as well as preparing quotes, following up on them, generating invoices, scheduling bookings and receiving payments. You will also have regular admin tasks such as competitor research reports and recruitment administration, among many others. You'll be the glue that keeps projects running smoothly, balancing admin tasks, communication and service excellence with energy and efficiency. Communication and accountability are paramount. Own your tasks and your mistakes, so you can learn and grow every day and build and maintain trust and respect within the team and with our clients. You will use AI daily to enhance your efficiency and productivity while ensuring the REAL HUMAN experience is felt by our customers. MAIN RESPONSIBILITIES Provide outstanding customer service through email , phone and online communication channels Confidently suggest upsells and close deals Manage administrative processes including scheduling, document preparation, data entry and coordination with internal teams Collaborate with marketing and sales teams on lead generation and campaign coordination Conduct market and competitor research to support business development Participate in team meetings and help prepare performance and analytical reports Handle public relations and other administrative tasks as required Provide daily and fortnightly progress reports MUST POSSESS At least 5 years' experience in a similar role Strong administration skills, ideally with experience in Zoho One apps (Zoho CRM, Zoho Projects), Dialpad, etc. Proficiency in AI prompting and problem solving (we use Claude) Fluent spoken and written English and excellent communication skills in general (ideally a neutral accent) Stable internet AND stable power, each with a reliable backup Ability to work under pressure and meet deadlines Confidence to work autonomously once trained, but ALWAYS ask for help if you are not 100% sure Extremely high work ethic: showing initiative and suggesting new tasks or improvements to processes. *You are not paid for the hours you clock but for the work you produce and the value you bring to the business* IDEAL BUT NOT ESSENTIAL University qualification in business administration, sales or a related field Experience in the entertainment or events industry, particularly casting performers Experience with Australian businesses Experience with small start-up businesses Scheduling and logistics coordination experience Familiarity with other VOIP software HOW TO APPLY * Applications without a video will NOT be considered. * 1. Record a 1–2 minute video. Briefly introduce yourself, then role-play the call below, playing BOTH the caller and our Customer Service Officer: Sarah is organising a staff family Christmas party in Melbourne on a Saturday afternoon in December, with about 40 children. She wants to know if Santa is available, what's included and how much it costs. She mentions she's had a cheaper quote from another company. Show us how you'd greet her, gather the details needed for a quote, respond to the price comparison, and close the call with clear next steps. You don't need to know our prices. We want to see how you handle the call. 2. Upload your video to any platform (Google Drive, YouTube unlisted, Loom, etc.) and include the link in your application. Check that the link can be viewed WITHOUT requesting access. 3. In your application, also include: Your internet speed (a speed test screenshot is ideal) and your backup internet and backup power arrangements Your years of customer service and admin experience, and in which industries Which of these you have used: Zoho CRM, Zoho Books, Dialpad, Claude (or other CRM, Books or AI tools)

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We are hiring a Virtual Assistant to support our growing B2B outbound agency. All experience levels welcome, you will be placed into roles depending on it. Full training will be provided. This role involves managing online conversations, booking prospects into calls, and helping keep our systems organized. Responsibilities Replying to messages from prospects Booking appointments using a simple process Logging conversations in our system Updating basic task trackers General admin support as needed Requirements Basic - Good English Basic computer skills Reliable internet connection Organized and responsive Previous experience in admin, customer service, or appointment setting is helpful but not required. Hiring Process We are currently conducting interviews. If your application is approved, you will receive a message with instructions to book an interview call. Please book your slot and attend on time. How to Apply Submit your application with a short paragraph about yourself and your availability.

Confidential employer

MUST HAVE direct US Residential Real Estate experience or Operations Background (Non-negotiable) Role Overview We are a fast-growing, high-performance US Real Estate team looking for an experienced Operations Manager / Integrator who thrives on creating order, driving execution, and building scalable systems. You will serve as the backbone of our business—managing daily operations, holding the team accountable, optimizing systems, and keeping KPIs on track so leadership can focus on growth. You ensure nothing falls through the cracks from lead generation all the way through to closing. Mandatory Requirement: Minimum 3 years of US Real Estate Operations experience required. Non-US real estate applications will not be considered. Key Responsibilities Team Leadership & Accountability: Support and manage VAs and ops staff, conduct daily check-ins/weekly accountability meetings, track productivity, create SOPs, and assist with onboarding. Operations & Systems Management: Manage CRM systems, build workflows/automations, maintain operational trackers, ensure data accuracy, and fix operational bottlenecks. KPI & Performance Tracking: Monitor daily/weekly/monthly metrics (lead flow, appointments, contracts, pipeline), maintain reporting scoreboards, and present insights to leadership. Project Management: Coordinate cross-functional initiatives, manage timelines and deliverables, and resolve operational roadblocks proactively. Real Estate Transaction Support: Support transaction workflows, coordinate across Agents, ISAs, and TCs, and refine systems that power client experience and sales growth. Qualifications & Requirements Must-Haves Experience: 3 years in US Real Estate operations (brokerage or team setting). Operations Manager, Operations Assistant, Executive Assistant, Transaction Coordinator or similar roles. Skills: Proven experience managing remote teams, deep understanding of real estate lifecycles, advanced organizational skills, and fluent written/spoken English. Mindset: Proactive problem solver, process-driven, calm under pressure, and capable of holding teams accountable. Software Proficiency CRMs & Tools: Follow Up Boss (Preferred), HubSpot, Google Workspace, Slack, Zoom, Trello / Asana / ClickUp, Excel / Google Sheets. First 90 Days: What Success Looks Like Establish strong team accountability and reporting cadences. Clean up CRM structures and optimize existing workflows. Keep all tracking dashboards up to date for leadership visibility. Identify operational gaps and deploy immediate efficiency fixes. Please include "Leverage Agent - Operations Manager" in the subject line.

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Summary AfterSell Expert for E-commerce AOV & Upsell Optimization We are looking for an experienced AfterSell expert to optimize our post-purchase upsell flows and maximize AOV. You should have strong experience with: Building and optimizing AfterSell upsell/downsell flows Segmenting customers based on order value, products purchased, quantity, customer type, etc. Testing offers, discounts, bundles, sequencing, and copy Improving take rate and incremental post-purchase revenue Analyzing performance and continuously optimizing flows We are specifically looking for someone with proven AfterSell experience for Shopify e-commerce brands, not a general Shopify freelancer. Please include examples of previous AfterSell work and any results you achieved. Potential for ongoing work.

Confidential employer

About the role Luxeworld - A luxury travel agency in Sydney, Australia - is seeking a commercially minded Content Marketing & Customer Journey Lead to develop and coordinate our content and campaign activity across the customer journey. The role will turn Luxeworld's destination expertise, travel inspiration, experiences and offers into compelling content and integrated campaigns across our website, email , social media, digital advertising and partner channels. You will work closely with the Luxeworld team, our designer, SEO/AEO agency, digital advertising agency and travel partners to ensure our marketing is coordinated, consistent and ultimately generates quality travel enquiries. Key responsibilities Content & campaign planning Own and maintain a rolling 12 month content and campaign calendar. Turn destinations, travel trends, seasonal opportunities and Luxeworld offers into compelling campaigns and content. Coordinate content across website, email , social, digital advertising and partner channels. Make best use of AI tools for creation of content Customer journeys & lead generation Develop customer journeys from initial travel inspiration through to enquiry. Identify opportunities for lead magnets such as destination guides, luxury itineraries and travel planning resources. Develop content and communications that nurture prospective travellers and encourage enquiries. Ensure website content has clear and relevant calls to action. Website content Manage the ongoing Luxeworld website content plan. Brief, edit and/or commission articles, destination guides, itineraries and other content. Load and maintain content through the website CMS. Work with the SEO/AEO agency to implement their recommendations. Identify opportunities to improve content structure, internal linking and customer pathways. Content distribution Coordinate the dissemination of Luxeworld's content, offers and travel information across all relevant channels. Work with the designer on social media and newsletter content and publishing. Brief the digital advertising agency on campaigns, offers, audiences and landing pages. Partnerships Identify opportunities to collaborate on content with luxury hotels, tourism organisations, airlines, travel suppliers and complementary luxury brands. Develop mutually beneficial content initiatives that extend Luxeworld's reach and provide value to prospective travellers. Coordination & measurement Coordinate content-related activity across internal resources, agencies and suppliers. Monitor content and campaign performance, including engagement, leads and enquiries. Use results to continually improve the content calendar and customer journeys. What we're looking for Experience in content marketing, digital marketing or a related role. Strong content planning, project management and editorial skills. Experience developing customer journeys and lead-generation content. Excellent writing and editing skills, albeit with support of AI tools Experience working with a website CMS. Strong understanding of digital marketing and SEO principles. Commercial mindset with an understanding of how content contributes to enquiries and revenue. Excellent organisational and stakeholder-management skills. Ability to work independently and coordinate agencies, suppliers and partners. Experience in luxury travel, tourism, hospitality or another premium consumer category would be highly desirable. The ideal person You are strategic enough to see the bigger picture, but hands-on enough to build the calendar, brief content, edit copy, update the website and keep campaigns moving. You understand that luxury travel marketing is about more than generating traffic — it is about inspiring travellers, building trust, demonstrating expertise and ultimately creating quality client relationships. Role boundaries Content Marketing & Customer Journey Lead: Content strategy, campaigns, customer journeys, content distribution and coordination. Designer: Creative development and day-to-day social/newsletter publishing. SEO/AEO agency: Technical SEO, AEO and specialist search strategy. Digital advertising agency: Paid media execution and optimisation. External partners: Collaborative content, experiences and promotional opportunities.

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Philippines | Fully remote | Part-time or project-based We are building an AI workflow business supporting an insurance agency and a construction company. This role will develop and maintain existing systems, improve information management and reduce manual work. The current setup includes Claude, ChatGPT, Codex, Grok and Zapier, along with reusable AI skills, scripts and chatbots. This role includes assessing which tools are needed, consolidating overlapping functions and recommending a simpler setup based on reliability, ease of use and cost. RESPONSIBILITIES Responsibilities will be scoped to each agreed project or set of part-time hours: Improve insurance workflows for document intake, information extraction, staff review and task tracking across Google Workspace, EZLynx and carrier websites. Support construction estimating and proposal preparation using approved source documents. Flag missing information; the construction team supplies and approves quantities and pricing. Organize source files, workflow instructions and task status. Consolidate duplicate material and archive obsolete files after checking dependencies. Simplify the AI toolset and reduce repeated data entry, unnecessary AI calls and processing of unchanged information. Move suitable scheduled workflows to cloud hosting, with phone-accessible results and failure alerts, without relying on an always-on office computer. Maintain integrations and browser automations, test changes and document operation and recovery. QUALIFICATIONS Experience building and maintaining automations used in business operations. Practical Python or JavaScript skills, including the ability to read and debug AI-generated code. Working knowledge of APIs, webhooks and authentication; browser automation experience with Playwright or a comparable tool. Experience running workflows in the cloud, including logs, failure recovery and operating costs. Git, clear documentation, strong written English and the ability to work independently. Careful handling of confidential information, source verification and respect for human approval requirements. Zapier experience is helpful, not required. Strong experience with Make, n8n, similar tools or custom integrations is welcome. Insurance or construction experience is beneficial; specific business processes can be learned on the job. ENGAGEMENT Work will begin with a paid project or defined part-time hours. Scope, compensation and support expectations will be agreed before work begins. The intention is to develop an ongoing, potentially full-time position as business needs grow and a strong working relationship develops. HOW TO APPLY Please include: A relevant automation example, your specific contribution and a failure you diagnosed and fixed. Be prepared to explain its hosting, login handling, logs and costs. Weekly availability, preferred working arrangement and overlap with Michigan business hours. Your hourly rate or approach to project pricing. Shortlisted candidates will be invited to a short paid exercise using fictional data.

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We run a land clearing and forestry mulching company in Indiana, USA. Our work is extremely visual — big machines turning overgrown, jungle-thick properties into clean, usable land. Before/after transformations, heavy equipment in action, drone-worthy job sites. Our clients range from homeowners to the Indianapolis Colts. We want to look like the biggest, most professional operator in our state. Your job is to make that happen through consistent, high-quality content. The Role (Full-Time, 40 hrs/week) You will own our social media presence end-to-end: Edit short-form videos (Reels / YouTube Shorts / Facebook video) from raw phone footage our crew shoots on job sites Create before/after photo posts following our established brand guidelines (we have a complete brand system: colors, fonts, watermark, templates) Post daily across Facebook , Instagram, Google Business Profile, and YouTube Shorts Send our crew simple shot lists so the footage you receive keeps getting better Track what performs and double down on it — you drive the content strategy, not just execute it Write clean, simple captions (we value plain-spoken over clever) Manage engagement: reply to comments and DMs, respond to Google reviews, and interact with local/industry accounts to grow our reach Build a content backlog and study what top contractor/equipment brands are doing so we stay ahead This role will grow. As you master the core content work, you’ll help expand our content operation — new formats, new channels, bigger campaigns. We promote from within our own ambitions. At first, the owner approves each post before it goes live. As you prove your judgment, you’ll get full autonomy. Our goal is to be hands-off. Hours: Work whenever you want. We care about output, not your schedule. No US-hours requirement. You’re a great fit if: You have 2+ years editing short-form video and can show results — views, follower growth, or engagement you personally drove You understand WHY content performs, not just how to edit it. You have opinions about hooks, pacing, and what makes someone stop scrolling You use AI tools (Claude, ChatGPT, CapCut AI features, etc.) to work faster — we’re an AI-forward company and will give you access to our tools You’re self-directed. You propose ideas; you don’t wait for instructions You want ONE stable full-time client, not freelance juggling Tools we use: CapCut or Premiere (your choice), Meta Business Suite, Claude AI (we have custom automation you’ll be trained on), Google Business Profile Pay: $650–800/month depending on experience, paid twice monthly. 13th month pay. Raises tied to performance — if our brand grows, your pay grows. How to Apply Start your application with the word TIMBER so I know you read this. Then include: 1. Links to 3 videos you edited yourself (short-form preferred). For each, one sentence on what YOUR contribution was and how it performed 2. One specific content idea for a land clearing company — what’s the hook, what’s the format, why will it work? 3. Your monthly salary expectation 4. What AI tools you currently use in your workflow, if any Applications that skip these steps will not be read. Shortlisted candidates will complete a short paid test project ($20–30) before hiring.

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ABOUT THE ROLE Arc Group is looking for an experienced Operations & Client Leadership Manager to take ownership of people, clients, processes, and execution across our growing US business ecosystem. This is a leadership position, not a basic Client Success, Account Management, Customer Service, or Virtual Assistant role. We are looking for someone who has already operated at a BPO leadership or operations-management level and is comfortable being accountable for both US client relationships and team performance. You will be expected to lead, make decisions, enforce standards, solve operational problems, and ensure that work gets done properly without requiring constant direction. The right person should be able to walk into an operational problem, understand what is happening, determine what needs to change, and drive the team toward the required outcome. THE ARC GROUP ECOSYSTEM Arc Remote A B2B remote staffing and operations company that places, integrates, and manages Philippine talent for US small businesses. Kipkeh Media A growing WhatsApp-based media network serving a highly engaged local community and supported by a Philippine operations team. SetCo A corporate entity formation and administrative services operation. As the ecosystem grows, we need a leader who can help ensure that people, clients, systems, and execution remain aligned. WHAT YOU WILL DO Client Success, Retention & Business Execution: Own the post-sale client relationship for Arc Remote, including kickoff calls, 14-day check-ins, follow-ups, issue resolution, expectation management, and ongoing account health. Your responsibility does not end once a remote worker is placed. You must ensure the client is satisfied with the service, the remote worker is performing effectively, problems are addressed quickly, and the client has a clear reason to continue working with Arc Remote long-term. Operational Problem-Solving: Identify bottlenecks, recurring issues, and gaps in execution. Take ownership of resolving problems rather than simply escalating them, and provide leadership with clear recommendations when escalation is necessary. Process & SOP Management: Work closely with the Chief of Staff to implement, improve, and standardize SOPs and operational workflows across Arc Remote, Kipkeh, and SetCo. Executive Unburdening: Take ownership of recurring client, team, and operational matters so CEO can remain focused on higher-level priorities and business growth. Cross-Functional Leadership: Coordinate people and priorities across multiple workstreams, ensuring that new initiatives and management direction are translated into consistent day-to-day execution. SKILLS & QUALIFICATION BPO Leadership Experience: 5+ years of BPO experience with significant experience in Operations Management, Team Leadership, Account Management, Service Delivery, Client Operations, or a similar leadership role working with US accounts. Proven People Management: Experience managing teams, setting expectations, monitoring performance, providing feedback, addressing performance issues, and maintaining accountability. US Client Leadership: Demonstrated experience communicating directly with US clients, business owners, or senior stakeholders and managing client expectations professionally. Client Retention Mindset: Understands that acquiring a client is only the beginning. Able to build trust, identify dissatisfaction early, manage service issues, and work cross-functionally to protect long-term client relationships. Flawless Professional English: Exceptional written and spoken English with clear, confident communication and the ability to represent the company professionally on US client calls. High EQ & Leadership: Able to manage difficult conversations, hold people accountable, resolve conflicts, manage expectations, and maintain professionalism under pressure. High-Agency Execution: You do not wait for step-by-step instructions. You identify what needs to happen, determine the appropriate next steps, take ownership, and follow through until the outcome is achieved. Operational Mindset: You naturally look for gaps, inefficiencies, recurring problems, and ways to improve how people and processes operate. COMPENSATION & CAREER GROWTH Monthly Salary: $1,300 USD / month This is a fixed monthly compensation for the position. Reliable Payments: Secure, predictable weekly processing via Wise. Long-Term Trajectory: This role is designed for increased responsibility as our ecosystem scales. Strong performance may lead to opportunities for broader operational leadership and senior management responsibilities. HOW TO APPLY We hold our team to high standards of detail and excellence. To ensure a smooth screening process, please complete the following steps: Email Subject Line: Set your email subject strictly to: CS & Ops Manager - Your Full Name Application Package: Include a single Google Drive or iCloud link (set permissions to "Anyone with the link can view") containing: Updated Resume / CV Tech Specs & Internet Screenshot: Proof of 16GB+ RAM (if lower, state in your message if your system is upgradable) and primary/backup internet speeds. Workspace & Backup Power Proof: Clear photos of your quiet home office setup and your backup power system (UPS, power station, generator, or solar) to guarantee uninterrupted remote uptime. 60-Second Audio Sample (Mandatory): Upload a short voice clip (Vocaroo or Drive audio) addressing this prompt: Record a 60-second voi cemail to a US client who is unhappy with their remote worker's performance and is considering ending the service. As the Operations Manager, acknowledge the concern, take ownership, and ask to discuss the next steps to resolve the issue.

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I’m looking for a high-quality video editor to join my team long-term and help edit content for my personal brand. This is NOT a position for someone who just knows how to cut videos or add captions. I’m looking for an editor who understands: retention storytelling pacing clean motion graphics sound design B-roll selection visual hierarchy how to make educational/business content feel premium The editing style is not complex but it's clean, modern and professional. I do NOT want videos overloaded with random effects, memes, constant transitions or unnecessary animations. Every editing decision should have a reason. The goal of the content The videos should feel: engaging premium easy to understand high-retention professional clean The audience is mainly business owners, founders, marketers and people interested in content/advertising. I will provide detailed references, branding, B-roll, music references and editing guidelines. What I’m looking for You should be comfortable with: Adobe Premiere Pro or After Effects or Both Ideally I strongly prefer editors using these two programs because I want clean, professional motion graphics and the ability to share/project-manage files when necessary. You should know how to create: smooth motion graphics clean typography professional captions animated charts/numbers simple 2D animations masking tracking clean zooms screen replacements basic compositing good sound design good color correction smooth transitions when necessary You do NOT need to create extremely complex animations. I care much more about taste and decision-making than making something complicated. Editing philosophy 1. The hook matters most The first 3–15 seconds are extremely important. The opening should: grab attention quickly have strong pacing use good visual changes include clean SFX where appropriate create curiosity feel creative without becoming overwhelming I want an editor who understands that the purpose of the hook is not simply to add effects. It should give the viewer a reason to keep watching. 2. Editing should support the message B-roll should actually relate to what is being said. If I mention a company, show the company. If I mention analytics, show analytics. If I explain a process, visualize the process. I strongly prefer real footage, screenshots and relevant visuals over random stock footage. 3. Premium > flashy The content should look expensive and intentional without looking over-edited. Element placement, spacing, typography and alignment matter a lot. Animations need to be smooth. No sloppy frames, bad masking, incorrect safe zones, random colors or inconsistent branding. 4. Keep the edit varied Do not use the exact same: zoom animation sound effect text treatment every 10 seconds. The video should stay visually interesting without feeling repetitive. 5. Audio matters Voice should always be clean and easy to understand. Music should match the emotion of the section. The type of music I normally use includes: cinematic instrumental classical technological / modern subtle emotional music Sound effects should support important moments, not play constantly. 6. Tight pacing Remove: unnecessary pauses mistakes repeated sentences boring moments But don't destroy natural speaking rhythm just to make everything faster. The goal is: constant progression without overwhelming the viewer. References I have a full editing guide, references and examples that I will provide to selected applicants. Editing guide: [YOUR GOOGLE DOC] Music references: [YOUR MUSIC FOLDER] Personal B-roll library: [YOUR B-ROLL FOLDER] Please actually study the references before editing. I want someone who can match the quality/style, not someone who ignores the references and edits everything in their own style. Very important: portfolio Do not apply if you cannot show videos similar to the style described above. I specifically want to see: business/personal-brand content clean motion graphics premium educational videos talking-head content YouTube content professional short-form content If your portfolio is mainly: gaming videos meme edits anime edits wedding videos basic CapCut captions this probably isn’t the right position. I would rather see 3 excellent, relevant videos than a folder with 50 random edits. Work & payment This can become a consistent long-term position. If you're good, reliable and fast, I will have ongoing work for you. Compensation will depend on: quality speed reliability how many revisions are needed complexity of the videos volume you can handle For the right editor, this can grow to $500+/month, with room to increase a lot more as you take on more work and responsibility. I care about building long-term relationships with editors rather than constantly finding new freelancers. We'll start with a paid test project before committing to larger volumes. What I value beyond editing Technical skill is important. But I also care heavily about: replying consistently meeting deadlines telling me early if something will be late taking feedback well learning from previous revisions attention to detail improving from video to video If I give the same correction five times, that's a problem. I want someone who learns my style and gradually needs less supervision, not more. How to apply Start your application with: PREMIUM If you don't start with this word, I will assume you didn't read the job post. Then send me: 1. Link to your 3 best and most relevant videos you edited that match the style I'm looking for 2. Your experience with Premiere Pro & After effects 3. Your typical turnaround time for a 5–10 minute YouTube video 4. How many videos you can realistically handle per week Do not send me a generic ChatGPT application. I will be looking at your portfolio first. If your work matches what I’m looking for, I’ll contact you for a test.

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A prominent and growing North American facilities services organization is expanding its remote operations support and is seeking dependable, detail-oriented customer support professionals. This is a work-from-home contractor engagement supporting commercial and retail clients across Canada. This is an independent contractor engagement, paid weekly upon receipt of invoice. The schedule is 9-hour shifts, five (5) days per week. Occasional Saturday shifts (approximately once per month) may be required. Shifts align with Eastern Standard Time: 8:00–5:00, 9:00–6:00, or 10:00–7:00 EST. Role Overview This is a dynamic, high-energy administrative and customer support position where every day brings new experiences and opportunities for professional growth. The role involves real-time coordination via Zoom and other internal systems to progress various tasks. As an independent contractor working with our Customer Service Team, you’ll play a key role in maintaining the efficient flow of work orders through our systems and processes. Based on your skills and interests, you’ll be assigned to one of our specialized sub-teams: Email ing Team: Monitor and manage an inbox with thousands of daily incoming email s, sort and flag urgent or high-priority email s, and collaborate with relevant teams. Scheduling Team: Dispatch and schedule work orders with technicians to ensure timely completion. Compiling Team: Handle compiling tasks, including before/after photos, invoices, sign-offs, assisting with month-end closures, and answering phones. Check-In/Out Team: Sign in technicians as they arrive on-site for jobs, address any issues or scope changes, and ensure smooth operations while technicians are on location. Each sub-team works collaboratively to deliver exceptional service while minimizing bottlenecks in our workflows. Requirements for Home Office Set Up: Windows PC preferred, running Windows 11 Minimum 300 Mbps internet speed; Fibre connection strongly preferred Multiple monitors required (single monitor setups not suitable) High-quality headset with a microphone and a Reliable webcam Quiet, professional workspace suitable for full-day Zoom collaboration Traits We Are Seeking: Organization: You can handle high email volumes, prioritize tasks, and keep everything on track. Problem-solving: You take initiative, think independently, and easily resolve issues. Collaborative Communicator: You work confidently with others, fostering accountability and motivation. You are a positive, self-motivated individual with clear communication. Composed Under Pressure: You enjoy working within tight deadlines and fast-paced environments. Proven work history: You are looking for a long-term opportunity and have a proven track record. Experience in virtual assistance, remote administrative roles, or customer service preferred. Strong technical Skills: You have in-depth technical skills with the ability to work in several systems and databases at one time

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Looking for an experience Insurance agent that knows how to quote Personal, Commercial, health, personal auto, filling ACORDs for GL, managing ACA book. If you have experience and are willing to learn, we can teach but must know how to do admin tasks as well. Detail oriented and goal oriented to help me with the back end/administrative side and support for my existing clients. The job is full time and you CANNOT have another job. Will pay overtime at $4 and this happens alot.

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Need a video editor to edit our short-form ads. I will attach an example video in this job posting. Only apply if you are capable of making a video just like this. Please attach a Google Drive or some kind of portfolio so that we can take a look. Any applications without a portfolio attached will not be considered. ----------

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We grew faster than our creative team could keep up. We're an 8-figure brand, the ads are working, and now we need more of them than our team can make. So we're hiring a Graphic Designer. But this isn't just another design job. At most places, you get a brief, design the ad, and send it off. And then nothing. You never see the numbers. Nobody tells you why one static printed for months while another died on day two. You're good, but nobody around you is making you better. Here, that changes. Who we are We're an 8-figure brand scaling fast. We run static ads, carousels, comparison charts, before and afters, listicles, and more. We've tested it all with real spend and we know what converts. We're not looking for someone who just makes things look nice. We're looking for someone who wants to become one of the best creatives in performance advertising. What you get here → Work directly with our creative strategist. No layers of managers → Weekly sessions in the ad account: what won, what died, and why → Learn the strategy behind the ads, not just the design. What takes most designers years, you'll pick up in months → Room to grow. Start as a designer, take on more strategy, and your pay grows with it Who this is for → You've designed ads for other DTC brands. This is a must → You know the difference between a pretty static and one that sells → You're always asking "why did that one work?" The details → $ ---------- /month base, depending on experience → Full time, remote, tracked 8 hours/day This isn't for everyone If you need every element spelled out, or you judge ads by how they look instead of what they did, this won't fit. But if you're hungry to get better and want to work on ads that actually scale, we want to hear from you. To apply, send me: → The DTC brands you've worked with → Your portfolio → A short intro on who you are (best if it's a Loom)

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HIRING: INSURANCE VIRTUAL ASSISTANT We are looking for a reliable and detail-oriented Insurance Virtual Assistant to join our team. Responsibilities: Handle insurance-related administrative tasks Manage client information and records Prepare and organize insurance documents Assist with policy processing and follow-ups Respond to email s and client inquiries Provide administrative support to the insurance team Qualifications: Previous insurance or virtual assistant experience preferred Strong English communication skills Excellent attention to detail and organization Proficient in using online tools and software Ability to multitask and meet deadlines Reliable internet connection and work-from-home setup Position: Insurance Virtual Assistant Work Setup: Remote To apply, please submit your updated resume. ----------

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10 hours per week initially | Potential to grow to 15–20 hours I run two related Australian businesses in the anxiety and wellbeing space — one working with adults and practitioners, and Creating Confident Kids, which helps parents understand, prevent and address anxiety in children. I’m looking for someone long-term, but this is not a traditional general VA role. The primary focus of this position is lead generation, outreach, relationship building and helping create genuine business opportunities. What you'll be doing A major part of your role will involve finding and contacting relevant businesses, organisations and professionals. For Creating Confident Kids, this could include: Childcare centres and kindergartens Parenting and family organisations Pregnancy and antenatal organisations Schools and community organisations Allied-health professionals Parenting podcasts and other relevant audiences For my adult anxiety business, this could include: Physiotherapists Chiropractors Osteopaths Naturopaths and herbalists Bodyworkers and massage therapists Integrative-health practitioners Women's-health practitioners Other professionals who regularly see clients experiencing anxiety but do not specialise in treating it You will research suitable prospects, identify the right person to contact, reach out by phone and email , follow up, keep accurate records and help move interested people towards a conversation with me. You must be comfortable picking up the phone and speaking professionally with Australian businesses. This is extremely important. There is also a marketing component Each week I will generally record one longer video. You will help turn that into useful marketing content, which may include: Short-form videos Social-media content A weekly email to my database Content that can be reused in outreach There will also be some general marketing and technical work, such as ---------- , email campaigns, uploading content, checking links and funnels, and basic Canva work. You do not need to be an expert in everything. However, you need to be comfortable learning systems and getting things done without needing constant supervision. Who I'm looking for You need: Excellent spoken English Excellent written English Confidence speaking with people on the phone Experience in lead generation, business development, appointment setting, outreach or a similar role Strong research skills Good follow-up and organisational skills The ability to communicate naturally rather than simply read a sales script Initiative and common sense Attention to detail The confidence to tell me when something isn't working Experience with ---------- , Canva, email marketing, CapCut or similar tools would be helpful, but lead generation and communication skills are more important. Please DON'T apply if: Your main experience is data entry You only want to create social-media posts Your idea of lead generation is scraping thousands of email addresses and sending generic messages You are uncomfortable making phone calls You need a detailed instruction for every task You apply for jobs without reading the advertisement How to apply Please follow these instructions carefully. Applications that don't follow them will not be considered. Start your application with the words: CONFIDENT KIDS Then send me: 1. A 60–90 second video introduction Please tell me:Who you are Your experience with lead generation or business development Why you're comfortable speaking with businesses by phone Why this role interests you Please do not send a highly edited promotional video. I simply want to hear you speak naturally. 2. Answer this question in 3–5 sentences: Imagine I asked you to help me build relationships with 20 childcare centres in one Australian region. How would you approach the job? 3. Give me one real example Tell me about a previous role where you personally contacted prospective customers, businesses or referral partners. What did you do, and what happened as a result? Hours The position will start at approximately 10 hours per week, with the potential to increase to 15–20 hours per week as we develop systems and identify what is generating results. I'm looking for someone who wants to grow with the businesses rather than simply complete a list of tasks. Expected start: approximately two weeks from appointment. If you're confident speaking with people, enjoy opening doors and building relationships, and like seeing your work contribute directly to business growth, I'd like to hear from you.

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We are hiring a Real Estate Transaction Coordinator, but this is for a SPECIFIC person! You must have experience in de-escalating tense situations. This is not a strictly admin/filing role. Your job is onboarding homeowners who sign a contract and keeping them on board all the way to closing. There will also be some additional work to do as we are a start-up; essentially, you are freeing up the owner to be on the phone selling 10hr/day. You must have very good English and be extremely comfortable on the phone! Examples just this week from two clients: "I'm not closing on this now I know there is a $10,000 lien on this property" (she signed a contract that says all liens are to be paid by her) and "I need at least 30 days. This is all moving too fast. I need to call the bank and make sure i can sell this and not be responsible for mortgage payment after closing" (His contract says he'd provide access within 24hr and also he's 15 months behind on mortgage payments). To apply for this position, mention what you would do in the above situations via video and send the link for our team to watch.

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My name is Dan and I own a U.S. real estate investment company. I am building a long-term sales organization in the Philippines. This is not a customer service job. This is not an order-taking job. This is outbound sales. If you enjoy talking to people, handling objections, and competing, keep reading. Compensation Starting Pay: $3 USD/hour Performance bonuses available. Fast promotion opportunities for top performers. As the company grows, top performers will have opportunities to move into: Appointment Setter Acquisitions Representative Team Lead Sales Management I reward performance, not seniority. What You'll Be Doing: Cold calling U.S. homeowners. Speaking with motivated property owners. Asking questions and building rapport. Following a proven script. Setting appointments for the acquisitions team. Updating the CRM accurately. Making a high volume of outbound calls every day What I'm Looking For You should have: Excellent spoken English. Clear and confident communication. Strong work ethic. Reliable internet and quiet workspace. Ability to handle rejection. Positive attitude and willingness to learn. Experience in any of the following is a plus: Cold calling Appointment setting Real estate Insurance Solar Collections High-ticket sales Personality Fit I am looking for people who thrive in a direct, performance-driven environment. You should be comfortable: Asking difficult questions. Handling objections. Following a proven process. Being coached. Being measured by results. Improving every week. I respect kindness and professionalism, but this is a sales environment. We solve problems, make decisions, and move quickly. This is NOT for you if: You dislike talking to strangers. You give up after hearing "no." You need constant supervision. You are uncomfortable being measured by performance. You are looking for a customer service role. This IS for you if: You are competitive. You enjoy sales. You want to build a long-term career. You want opportunities for promotion. You want to work directly with a growing U.S. company. To Apply Please send: Your resume. A 1-2 minute video introducing yourself. A short summary of any cold calling or sales experience. Your internet speed. The dialers or CRMs you have used (if any). Bonus Question A homeowner says: "I'm not interested." What would you say next? I am looking for people who want to build a career, not just collect a paycheck.

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My name is Dan and I own a U.S. real estate investment company. Over the next few years, I plan to build a significant operation in the Philippines and eventually relocate to BGC. I am not looking for someone to simply manage a few people. I am looking for someone to help me build the sales organization. Initially, this will be you and me working closely together—remote at first and then eventually in-office in BGC. My goal is to stay in the revenue-generating seat while you build the sales infrastructure. The objective is simple: help recruit, train, and develop the first 10 acquisitions reps... and then the next 10 after that. I do not want to micromanage. I want to teach the process, lead by example, and then empower you to build and lead the team. I don't want a caretaker. I want a builder. What I'm Looking For You MUST have: U.S. Real Estate Investing experience. Acquisitions (motivated seller) experience. Sales management or team leadership experience. Excellent spoken and written English. Strong understanding of KPIs and accountability. Personality fit is critical. I am looking for someone who naturally thrives in a direct, performance-driven sales culture. You should be comfortable: Asking difficult questions. Challenging excuses. Holding sales reps accountable. Giving direct feedback. Pushing for decisions instead of waiting. Leading from the front. Being measured by results. I respect kindness and professionalism, but this is a performance-driven environment. We solve problems, make decisions, and move quickly. If your long-term goal is to build, lead, and leave your mark on an organization instead of simply collecting a paycheck, I think you'll enjoy working with me. Responsibilities: Manage and coach acquisitions reps. Review recorded sales calls. Improve scripts and objection handling. Track KPIs and team performance. Recruit and onboard new reps. Build training systems. Work directly with me to scale the business. Help create the culture and standards that future sales teams will follow. This is NOT for you if: You have never worked in U.S. REI. You avoid difficult conversations. You need constant direction. You are uncomfortable being measured by performance. You prefer politics over performance. This IS for you if: You want to build something meaningful. You think sales is a meritocracy. You enjoy coaching and developing people. You want real responsibility instead of a corporate title. You want to help build an elite acquisitions team from the ground up. To Apply Please send: Your resume. A 2-3 minute video introducing yourself. A summary of your U.S. REI experience. How many acquisitions reps you have personally managed. The CRMs and dialers you have used. Your expected monthly compensation. Bonus Question: What do you do when a salesperson tells you: "The seller just wasn't motivated." I'm looking for someone who wants to help build a long-term organization, not just fill a seat.

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THE ROLE You will support customers throughout the post-sale order process—from scheduling through delivery. Your primary responsibilities will include customer service, order management, customer follow-up, scheduling, documentation, and coordination with internal teams to help ensure orders are completed accurately and on time. RESPONSIBILITIES Respond to customer questions and requests professionally and promptly. Follow up with customers based on order status and required actions. Manage online orders, scheduling, customer requests, and follow-ups. Monitor pending orders and customer requests and take appropriate action. Provide product information and order assistance. Proactively communicate with customers to keep orders moving. Coordinate with internal teams regarding scheduling, fulfillment, and delivery. Track orders from scheduling through delivery. Maintain accurate customer and order information. Document customer interactions and updates in company systems. Manage multiple customers and orders within a live queue. Identify potential delays or issues and escalate when necessary. Follow established customer service and order management procedures. Meet established quality, productivity, service, and customer experience standards. WHAT WE'RE LOOKING FOR Excellent written and spoken English. Previous experience in customer service, order management, e-commerce, retail, or sales support. Strong communication and interpersonal skills. Highly organized and detail-oriented. Excellent follow-up and problem-solving skills. Comfortable handling multiple customers and tasks simultaneously. Able to work in a fast-paced, live-queue environment. Proactive and willing to take ownership of customer requests. Comfortable learning new software and business systems. Strong computer and internet skills. Reliable and accountable. Able to work independently in a WFH environment. PREFERRED EXPERIENCE Experience as any of the following is a plus: Customer Service Representative Customer Service VA E-commerce VA Order Management Specialist Order Processing Specialist Customer Experience Associate Customer Success Associate Sales Support Specialist Retail Customer Service Representative Logistics or Delivery Coordinator Order Fulfillment Specialist TOOLS You will be trained on the company's systems, including: Genesys BOB 2.0 Customer/order management systems Other communication and business tools Previous experience with CRM, ticketing, e-commerce, or order management platforms is an advantage.