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Remote | Long-term | Direct collaboration with the founder (day & night availability is required) Visits and travels to events in NY, Paris are possible and not mandatory. We are a fast-growing international fashion & retail company looking for a highly organized and proactive High Fashion Executive Assistant / Operations Director to work directly with the founder and drive daily operations across multiple departments. You will be the central hub of the leader — building systems, creating structure, and ensuring everything runs smoothly so the founder can focus on growth and strategy. What You’ll Do Fully own and optimize ClickUp as the company’s central nervous system Coordinate across Finance, Legal, Retail, Marketing, Production, and Logistics Track deadlines, maintain team accountability, and drive projects forward Build systems, SOPs, dashboards, and scalable processes with Claude Manage ambassador and partnership programs Prepare clear daily and weekly management reports for the founder Ensure projects move forward independently with minimal supervision Must-Have Requirements: Advanced Claude experience (this is a hard requirement) Excellent English communication skills (written and verbal) Strong project management skills Highly organized, detail-oriented, and proactive Experience managing remote teams + HR specialist Ability to work independently and solve problems without constant oversight Bonus Skills (a big plus): Familiarity with Shopify, Klaviyo Sourcing, logistics, or manufacturing experience Position Details Full-time | Remote + travelling to EU, USA and HK 60 hours per week Long-term opportunity Clear growth opportunities and significantly higher rates based on performance and impact. TO APPLY – WHATSAPP ONLY Send your application to ---------- Mention en start message with: I’M 100% AVAILBLE 1. Your CV / Resume 2. A 2-minute introduction video (tell us who you are and why you’re the right fit) 3. Examples of Claude systems and dashboards you have built We are looking for someone who creates structure, drives execution, and gets things done. If this sounds like your next big step, send your application and show us what you can do!
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We’re looking for an ad researcher with a strong eye for direct response ads. We run multiple brands and need someone to consistently find strong creative ideas for each one. You’ll have access to BrandSearch & GetHookd, with thousands of ads to research. It’s down to you to figure out which ads look promising, what makes them effective and which ideas would work well for our brands. What you’ll do Research ads from direct competitors and similar brands. Look across different verticals for ideas we could adapt. Identify strong hooks, angles, offers, demonstrations and formats. Save the best examples to our swipe file, organised by brand. Add a short explanation of why each ad is worth testing and how we could adapt it. Bring fresh ideas to our creative team every week. We need someone who can make good decisions independently. Saving hundreds of random ads isn’t useful. Picking out the right ones and explaining why is. Who we’re looking for You have a good eye for ads and understand what makes people stop, watch and buy. You understand direct response advertising and proven creative patterns. You can spot ideas that would transfer well between products and industries. You can explain your thinking clearly. You’re organised and comfortable researching across multiple brands. You understand that an ad’s appearance or time running doesn’t automatically prove it’s profitable. How to apply Send a short introduction, your relevant experience and three ecommerce ads you think are strong**: 1. One video ad. 2. One static ad. 3. One ad from a different vertical whose approach could work for another brand. Include the link and a few sentences explaining why you picked each ad, what makes it effective and what you would adapt. We want to see your eye for creative and your judgement.
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About the Role We are an international digital marketing and technology agency working with clients across different countries and industries. We are looking for a proactive AI Growth, Social Media & Marketing Automation Specialist to join our team on a long-term basis. This is a hands-on role combining social media, video, AI, lead generation and marketing automation. We are not looking for someone who simply knows many tools. We want someone who understands marketing objectives, thinks across channels and can turn ideas into practical systems and strong content. What You Will Work On Social Media and Content Plan and create content for LinkedIn, Instagram, Facebook , YouTube and other relevant platforms. Develop hooks, captions, content ideas, carousels, graphics and campaigns. Repurpose existing content into different formats. Understand how content should change depending on platform, audience and objective. Identify trends and creative opportunities. Video and AI Content Create and edit short-form videos, Reels and Shorts. Turn talking-head videos, raw footage, scripts or images into polished social media content. Understand hooks, pacing, B-roll, captions, transitions, music, framing and storytelling. Work with tools such as Higgsfield, HeyGen, ElevenLabs, CapCut, Premiere Pro, DaVinci Resolve or similar platforms. AI and Modern Workflows You should be comfortable working with modern AI tools and experimenting with new workflows. Experience with some of the following is particularly valuable: ChatGPT Claude Claude Projects, Skills and Connectors Gemini Higgsfield HeyGen ElevenLabs AI agents MCP servers and MCP-based integrations APIs and cloud-based AI workflows You do not need to know every platform already, but you should be interested in how AI tools can be connected and used in real marketing workflows. Marketing Automation and Lead Generation You should understand or be willing to work with tools such as: n8n Make Zapier Clay Apollo CRM systems APIs and webhooks Typical workflows may include: Lead scraping and prospect research Lead enrichment and qualification LinkedIn prospecting and outreach preparation Content research and repurposing CRM updates Reporting AI-assisted research Marketing automation You should also have a basic understanding of marketing funnels, customer journeys, landing pages, conversion opportunities and cross-channel marketing. What We Are Looking For Ideally you have 2+ years of practical experience in digital marketing, social media, content creation, video editing, AI workflows, automation or lead generation. You should have: Strong understanding of social media and digital marketing Practical video editing skills Experience creating modern social media content A good visual eye Strong written English Understanding of marketing funnels and customer journeys Practical experience with AI tools Curiosity about new AI and marketing technologies Ability to work independently Strong organisation and ownership Commercial thinking rather than simply task execution Experience with Meta Ads, Google Ads, SEO, YouTube optimisation, CRM integrations, APIs or AI agents is an advantage. You do not need to be an expert in every area. We care more about whether you can learn quickly, connect ideas and understand how different marketing activities work together. How We Work We are looking for someone who: understands the objective behind a task takes ownership instead of waiting for detailed instructions combines creative thinking with commercial understanding understands audience pain points and customer behaviour thinks across multiple channels experiments with AI and emerging technologies looks for smarter workflows and automation opportunities can test ideas and improve based on performance A question we want you to ask regularly is: Can this be done better, faster or more intelligently? Commitment and Compensation Remote position Approx. 6 hours per day Long-term cooperation Starting compensation: USD 400 per month Reliable overlap with Central European working hours, CET/CEST, is required There is potential for increased responsibility and compensation over time based on performance and contribution. How to Apply Please include: A short introduction Your location and time zone Your availability and possible CET/CEST overlap Your social media and digital marketing experience Your video editing experience Your experience with AI-generated video Your experience with lead generation or LinkedIn prospecting Your experience with AI workflows and automation The tools you use regularly Your experience with Claude, Claude Skills, Connectors or MCP, if applicable Your experience with Higgsfield, if applicable Portfolio Requirement Please send at least 3 examples of work you personally created or played a significant role in creating. Examples can include: Social media campaigns Reels or Shorts AI-generated video LinkedIn campaigns Lead-generation systems Marketing funnels Automation workflows AI workflows Social media graphics or carousels For each example, briefly explain: 1. What was the objective? 2. What did you personally do? 3. Which tools did you use? 4. What was the result? 5. What would you improve if you built it again today? Short Practical Challenge Imagine we are working with a B2B consulting company. The company wants to generate qualified leads through LinkedIn while also building stronger visibility through social media content. We give you: a list of 500 potential companies several existing LinkedIn posts one 60-second talking-head video from the founder access to modern AI and automation tools Briefly explain how you would turn this into a simple marketing system. Please cover: 1. How would you research, enrich and qualify the right prospects? 2. How would you turn the 60-second video into a strong 20–30 second social media video? 3. How would LinkedIn content support the lead-generation activity? 4. Which parts would you automate using tools such as Claude, ChatGPT, n8n, Make, MCP, APIs or other AI tools? 5. Which parts would you intentionally not automate? 6. Which 3 metrics would you monitor first to d ---------- whether the system is working? There is no single correct answer. We want to understand how you think, how you connect different areas of marketing and whether you understand the difference between using tools and building an effective marketing system. Important To show that you have read the complete job description, include the word AUTOMATIONS in the first sentence of your application. Applications without this word may not be considered.
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Shopify Expert Needed – Recreate High-Converting Supplement Landing Page (FULL Done-for-You Project) Job Type: Project-Based / Freelance Experience Level: Expert Budget: Fixed Price – Please Submit Your Quote Start Date: Immediately Platform: Shopify PROJECT OVERVIEW We are looking for a highly skilled Shopify developer and ecommerce designer to recreate a professional, high-converting supplement landing page for our own branded product. REFERENCE WEBSITE: ---------- OUR PRODUCT: JG Nutrition – Maximum Absorption Magnesium Bisglycinate Liquid Drops (Raspberry Flavor), 2 oz bottle. We will provide our product bottle images, branding, and access to our existing Shopify store. Our goal is to recreate the reference website's overall design, layout, structure, visual effects, animations, and conversion-focused functionality while replacing all branding, text, images, and videos with original content for our product. We want the finished landing page to look and perform as professionally as the reference website. THIS IS A COMPLETE DONE-FOR-YOU PROJECT. We are NOT looking for someone who only designs a mockup, creates a template, or builds a few sections. We need someone who can manage the entire project, from initial design and content creation through Shopify development, testing, and final launch. The finished product must be fully functional and ready to accept customer orders. --- SCOPE OF WORK 1. Recreate the Complete Reference Landing Page Carefully analyze the reference website from top to bottom. Recreate all major sections, including: Product hero section with image gallery Product selection and pricing options Add to Cart and Buy Now functionality Customer review and social proof sections Product benefit sections Lifestyle image sections Scientific and ingredient information sections Comparison charts and infographics Animated illustrations and effects Video testimonial galleries Customer experience and timeline sections Product comparison tables Frequently asked questions Sticky Add to Cart buttons Guarantee and risk-reversal sections Footer and supporting content The reference website should be used as the design and functionality benchmark. However, all text, branding, imagery, and creative assets must be customized for our JG Nutrition magnesium liquid drops. We expect an original branded implementation, not copied source code or copyrighted creative assets. 2. Create ALL Product Graphics and Images We will supply high-resolution images of our supplement bottle. You will be responsible for creating the remaining graphics and images needed for the landing page. These include: Professional product mockups Lifestyle photography featuring women ages 40–60 Ingredient graphics and illustrations Magnesium benefit infographics Liquid supplement delivery illustrations Product comparison graphics Scientific-style visuals Icons and illustrations Product banners and backgrounds Before-and-after-style educational diagrams, where appropriate Mobile-optimized graphics You should be experienced with Photoshop, Figma, Canva, AI image generation, or similar professional creative tools. All graphics must look polished, consistent, and appropriate for a premium supplement brand. Generic, low-quality stock graphics are not acceptable. 3. Recreate Animations and Visual Effects One of the most important aspects of this project is recreating the animated elements of the reference website. We specifically want: Animated Body Absorption Illustration An illustration of a female human body where a bright green visual effect progressively fills the body from the feet upward to the head, representing the liquid supplement delivery concept. Additional animations may include: Animated percentage and progress bars Scroll-triggered visual effects Animated product benefit illustrations Interactive comparison sections Smooth transitions between sections Animated statistics or other graphics All animations must display correctly on desktop and mobile devices. They should be optimized for fast loading and smooth performance. We are open to custom CSS, JavaScript, SVG, Lottie, video-based animation, or other appropriate technologies. 4. Create and Integrate Videos The reference website uses video content throughout the landing page. We want a similar professional presentation for our brand. Responsibilities include: Creating or editing short product demonstration videos Producing lifestyle videos using appropriate stock or AI-generated footage Creating video thumbnails Integrating customer testimonial videos that we provide Building mobile-friendly video galleries Ensuring videos load efficiently without slowing down the page Any AI-generated models or demonstrations must be presented appropriately and must not impersonate actual customer testimonials. We want a visually engaging page with professional video content throughout. 5. Rewrite and Customize All Website Copy The reference website sells magnesium gummies. Our product is magnesium bisglycinate liquid drops. All website copy must be rewritten to accurately reflect our product. This includes: Main headlines Subheadlines Product benefit explanations Liquid delivery system messaging Ingredient descriptions Product comparisons Scientific information Calls to action FAQs Promotional messaging Guarantee descriptions Copy should be persuasive, easy to understand, and focused on converting visitors into customers. We will provide confirmed product specifications and available supporting research. All health, ingredient, absorption, and performance claims must be supportable and appropriate for supplement marketing. Do not invent research findings, customer testimonials, clinical endorsements, or unsupported statistics. 6. Complete Shopify Development The entire landing page must be built inside our existing Shopify store. We are NOT requiring any particular page builder or development tool. You should determine the best way to recreate the reference website using Shopify-compatible technology. You may use: Shopify Liquid Custom HTML/CSS/JavaScript Custom Shopify theme sections Shopify-compatible landing page builders Other appropriate Shopify development solutions The final implementation must be reliable, editable, and maintainable. You are responsible for: Complete page development Product integration Pricing and product variants Add to Cart functionality Functional checkout Payment gateway verification Shipping setup verification Mobile responsiveness SEO fundamentals Meta Pixel integration and event testing Fast page loading Browser compatibility Final testing and troubleshooting We want the page fully connected to Shopify and ready for real customer purchases. 7. Mobile Optimization Is Extremely Important A significant portion of our traffic will come from Facebook and Instagram advertisements. Most visitors will arrive using mobile phones. Therefore, the mobile experience must be exceptional. Requirements include: Professional mobile layouts Properly sized graphics and text Fast loading times Smooth mobile animations Easy product selection Prominent purchase buttons Functional sticky Add to Cart Optimized video playback No broken elements or horizontal scrolling The mobile version should be just as polished and conversion-focused as the desktop version. --- FINAL DELIVERABLES At project completion, we expect: 1. A fully built Shopify landing page featuring all agreed reference sections. 2. All branded product graphics and lifestyle images completed. 3. All approved animations functioning correctly. 4. All agreed videos created or integrated. 5. Original product-specific copy across the page. 6. Fully working Add to Cart, product selection, and checkout. 7. Desktop and mobile versions optimized and tested. 8. Meta Pixel and conversion events configured and verified. 9. All source files, editable graphics, and assets provided. 10. All bugs and issues corrected before final acceptance. 11. A completed, published Shopify page ready for paid advertising and customer orders. We will provide feedback and approve designs, but the freelancer is expected to handle all actual implementation work. We should not have to build sections, create graphics, write code, or troubleshoot technical problems ourselves. REQUIRED SKILLS You must have strong experience with: Shopify ecommerce development Custom landing page creation HTML, CSS, JavaScript, and Shopify Liquid High-converting ecommerce product pages Conversion rate optimization (CRO) Responsive and mobile-first design Professional graphic design AI image generation and image editing Video editing and integration CSS, SVG, Lottie, or JavaScript animations Shopify checkout and payment integration Ecommerce performance optimization Previous experience with supplement, beauty, wellness, or direct-to-consumer brands is highly preferred. HOW TO APPLY Please review the reference website carefully BEFORE applying. Reference Website: ---------- Then answer these questions: 1. Portfolio: Can you provide 2–3 LIVE Shopify landing pages you personally built that are similar in quality and complexity to our reference website? 2. Complete Project: Can you handle the entire project yourself, including Shopify development, graphic design, animations, video content, and page optimization? 3. Development Approach: After reviewing our reference website, how would you recreate it inside Shopify? Which technologies or tools would you use? 4. Animations: Can you recreate the body-filling absorption animation and the other effects on the reference website? 5. Graphics: Can you create profes
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reach out to influencers with pitch answer questions give them url to track their progress apply here ----------
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Hiring a guerrilla marketing expert to come up with great ideas to grow the business we are an adhd mobile app called priori apply here ----------
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IMPORTANT: This is a real estate MEDIA company (photography, drone, video, virtual tours). We are NOT a real estate brokerage. We shoot photos and videos for real estate agents to use in their listings. Do NOT apply if you are looking for a real estate agent assistant or brokerage admin role. ROLE OVERVIEW: You will run my Instagram outreach, social media posting, and lead nurture for my real estate photography business in Southern California. You will follow a specific outreach method I will train you on. The method is warm engagement before DM. We never cold blast. CORE RESPONSIBILITIES: 1. Instagram Outreach (specific method, I will train you) Follow a list of target real estate agents I provide each week. Watch their recent listing reels. Leave 1 or 2 genuine specific comments on their content (never "great post"). Wait 24 to 48 hours. Send a personalized DM offering a free first shoot. Track every agent in a Google Sheet (date commented, date DM'd, response, follow up date). 10 to 15 quality DMs per day. Never spam, never copy paste the same message. 2. Social Media Management Post 3 to 4 times per week on Instagram and Facebook . I will provide photos and videos after every shoot. You select the best content, write captions in my voice (I will share my style guide). Schedule posts using Meta Business Suite. Engage 30 minutes per day with local Inland Empire and Orange County real estate agents (genuinely like and comment on their content). 3. Lead Nurture Follow every new agent who follows me on Instagram within 24 hours. Engage with their content for 1 to 2 weeks before any DM. Notify me immediately via WhatsApp when a new agent follows me or sends a DM. Maintain a 60 to 90 day follow up cycle for agents who said no or did not reply. 4. Daily Reporting Start of day WhatsApp message with what you will work on. End of day WhatsApp message with what got done (DMs sent, posts scheduled, follows, replies received). Forward any DM replies to me within 1 hour. 5. Inbox Management Sort Instagram and Facebook ---------- daily. Flag hot leads (agents asking about pricing, availability, portfolio). Handle simple replies using my pre written templates. Escalate anything you are not sure about. REQUIREMENTS: 2 or more years VA experience preferred Real estate or photography industry experience a plus Strong written English (your DMs are my brand) Instagram and Facebook power user Detail oriented and organized Reliable daily availability Stable internet and modern phone or computer WhatsApp for daily communication DO NOT APPLY IF: You are looking for a real estate agent assistant role You cannot commit to consistent daily hours You want to copy paste the same message to every agent You have not read this full description PAY SCALING: Days 1 to 30 (probation): $5/hr Day 31 plus: $5.50/hr Day 91 plus: $6/hr Performance bonus possible at 3 or more booked clients per month attributable to your outreach SCHEDULE: 15 hours per week, Monday to Friday You pick a 3 hour daily window between 7am and 2pm Pacific Time Some flexibility OK if you communicate in advance HOW TO APPLY: In your application, please answer all 4 questions: 1. Why are you interested in real estate media specifically, not real estate sales? 2. What is your experience with Instagram outreach or social media management? 3. Write one example DM you would send to a real estate agent offering a free first photo shoot. Just include it in your application. 4. What is your favorite way to engage with a stranger online without seeming like spam? Applications without answers to all 4 questions will be ignored.
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Operations VA for a Real Estate Photography + Video Business (Long Term, Part Time) Vista Media Homes is a real estate photography and video business in Southern California ( ---------- ). I'm hiring a long-term VA to handle photo QC, gallery uploads and social media. This is not a customer service role. You will not reply to clients, send DMs or take calls. SCHEDULE 7pm to 9pm Pacific Time (US), 5 days a week. 10 hours per week to start. Must be able to work some weekends when needed. Hours are planned to increase to 4 hours a day in spring 2027 during our busy season. WHAT YOU'LL DO Photo QC + Uploads Check every photo before delivery. No blurry, crooked or low quality photos get through Fix any photo issues in Fotello Make sure every add-on is included (drone, floor plan, video, 3D tour) Upload final galleries to Spiro Social Media Post daily on Google Business Profile, Instagram and TikTok, and schedule posts ahead so something goes out on your days off Write SEO captions for every post. Each caption includes the city of the home plus 2 or 3 nearby cities, sounds like a real person, with no emojis and no links on Google Rename photos with SEO file names before uploading to Google, using my format Only use the best photos from the best listings: attractive exteriors, backyards, pools, views, living rooms and kitchens. No laundry rooms, appliances, tight angles or homes that don't look good. If a listing doesn't have strong photos, use a different listing Comment on 15 real estate agent posts per day. Real comments about the listing, never "great listing" Reply to every comment on my posts Send me every post for approval before it goes live Daily Reports Start of day message at exactly 7pm End of day report at 9pm with exactly what you completed and how many comments you made Weekly hours invoice every Friday with the dates and times you worked WORK RULES Start at 7pm and end at 9pm. Not late, not early All daily tasks must be complete before you clock out Only do the tasks listed in this post. If you think something else needs doing, ask me first Only bill for time you actually worked Never delete comments on my posts Never send DMs to anyone Never post anything without my approval If you can't make a shift, tell me before 7pm REQUIREMENTS Experience with Spiro, Fotello and Lightroom Experience managing Instagram, TikTok and Google Business Profile for a business, including writing SEO captions Natural, simple written English A strong eye for what makes a real estate photo look good or bad Follows instructions exactly and asks when unsure PAY $5 per hour USD to start, increasing to $6 per hour after 90 days. Paid weekly via Wise. HOW TO APPLY Start your application with the word "Riverside." Then include: 1. Your experience with Spiro, Fotello and
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About us: Auto Praise Vehicle Evaluation Services is an independent vehicle appraisal firm in South Florida. We help car owners, attorneys and lenders with diminished value and total loss claims, usually right after an insurance company has made an offer the owner doesn't trust. We also handle fair market value appraisals for various types of vehicles, including high end exotic vehicles. I'm Daryl, the owner and appraiser. I've spent 30+ years in the automotive and insurance claims business, and I'm hiring a full-time assistant who starts on the phones and grows into a real appraisal assistant. You'll work as "Auto Praise Office," you'll help me gather the documents, pull the reports, and assemble the finished appraisals. You’ll also handle overflow phone calls, gathering client info and leads, and following up with clients and keeping track of their data and file status. This will be an appraisal assistant and systems operator position which is why the pay climbs higher than a typical receptionist role. What you'll do From day one: -Assist in organizing client/lead intake, tracking and follow up. -Answer overflow calls when I'm on another line or out on an inspection -Log new leads from calls, texts, email s and our website form into our Google Sheets tracker -Follow up with clients by text, email and phone using our templates and follow-up schedule -Set up client folders in Google Drive when documents come in -Organize google calendar with client data and scheduling for appraisal report work -Prepare and send contracts (adobe sign) and invoices (QuickBooks) once a job is sold As you grow (with training from me): -Pull vehicle value and history reports (Black Book, J.D. Power, Carfax, Florida DMV records and other sources) -Find comparable vehicle listings for appraisals -Gather and organize the documents for diminished value and total loss cases -Help assemble finished appraisal reports using the AI tools (Claude) we've built for this work What you won't do: quote prices, give vehicle values, or advise clients on their claims. That stays with me, and I'll teach you exactly where that line is. Who we're looking for -Clear, confident spoken and written English. You're comfortable on the phone with US clients, including ones who are frustrated about their claim. This is a required skill. -At least 1 year of customer service or phone support for US clients. Insurance, auto, claims or legal support experience is a big plus. -Some knowledge or familiarity with automobiles/vehicles is a plus but not required. -Solid with Google Workspace: Gmail, Drive and especially Sheets -Detail-oriented. In this work, a wrong date, VIN or file name causes real problems. -Happy to learn new software, including AI tools -You follow a process, and you ask when you're not sure instead of guessing Schedule and setup -Full-time, 40 hours a week, Monday to Friday, 8 AM to 5 PM US Eastern with a 1-hour unpaid lunch. That's 8 PM to 5 AM Philippine time, shifting to 9 PM to 6 AM when US clocks fall back in November. -Your own computer, a noise-cancelling headset and a quiet workspace -Reliable internet with a backup (mobile data or a second provider) and a plan for power outages -Long-term role, direct hire. Not an agency. Pay and growth -$6/hr to start while you train -Performance reviews at 30, 60 and 90 days, as you take on the appraisal assistant work (gathering documents, pulling reports, assembling appraisals), with raises up to $10/hr -13th-month pay once you've shown you can handle the role -Paid time off that grows with tenure, usable for holidays or personal time, your choice: 3 paid days after 6 months, then after your first year, 1 week of paid vacation, or 2 weeks for high performers -You're free to take Philippine holidays off. Those come from your paid days, or are unpaid once you've used them. On the rare occasion I need you on the phone during a holiday you'd normally take, I'll pay extra for that day. How to apply -Start your application with the words "Auto Praise Office" so I know you read the whole post. -Answer the screening questions below. -Required: a 1 to 2 minute audio or video recording of yourself (Vocaroo for audio, Loom or a phone video for video). Introduce yourself and walk me through your relevant experience. Applications without a recording won't be considered. This role is on the phone a lot, so I need to hear how you actually sound, not just read typed answers. Be sure that your link opens without a login. If I can’t play it, I can’t consider your application. -Attach a screenshot of a recent internet speed test. Screening questions: 1-Tell me about your phone experience with US clients. What industry, how long, and was it mostly inbound or outbound calls? 2-Have you worked in insurance, auto, claims or legal support? If so, what did you do day to day? 3-Which Google Workspace tools do you use every day? Rate yourself 1 to 5 on Google Sheets and give one example of something you built or maintained in it. 4-A caller is upset because their insurance company offered too little for their totaled car. They ask you, "How much more can you get me?" Write exactly what you would say. 5-Can you work Monday to Friday during US Eastern business hours long term? Do you currently have another job? 6-What's your internet speed, and what's your backup plan if your internet or power goes out? 7-Have you used AI tools like ChatGPT or Claude for work? Give one example. 8-Why this role? Keep it to two or three sentences.
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content to our audience. As part of this growth, we are looking for an AI Image & Video Creator who is ready to commit for the long term and grow alongside us over the coming years. *Main Responsibilities* Generate AI images from detailed scene briefs using tools like Nano Banana Animate those images into short video clips using tools like Kling, Veo3, or Higgsfield Maintain character and visual consistency across multiple scenes Deliver animation-ready assets following our internal templates and SOPs Adapt content to the required formats (9:16, social media, advertisements) *Profile We Are Looking For* Able to speak English correctly Hands-on experience with AI image generation and video animation tools Autonomous and reliable Detail-oriented Ability to quickly understand and apply instructions A portfolio of examples is mandatory to apply *What We Offer* Full-time position (40 hours per week) with long-term stability Competitive compensation ($$$) Continuous training Growth opportunities (salary and position) Financial stability *How to Apply* To apply, please complete our application form below: ---------- ---------- If your profile matches what we are looking for, we will contact you shortly to explain the next steps in the recruitment process.
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ABOUT US We run a growing portfolio of direct-to-consumer fashion brands selling mainly to customers in the United Kingdom. We sell online through Shopify, and most of our customers find us through paid social and native advertising. Order volume is high, and every customer interaction directly affects our refund rate, chargeback rate and payment processor health. We're looking for an experienced Head of Customer Service to own the full customer experience after purchase. Answering tickets is part of the job, but the main goal is to build a support operation that PREVENTS refunds and chargebacks before they happen. Working hours: UK business hours (approx. 9:00-17:00 GMT/BST), Monday-Friday. WHAT YOU'LL BE RESPONSIBLE FOR Own all customer service channels (email , helpdesk, live chat, social DMs) and keep response times low Reduce refund rates by solving problems first: exchanges, store credit, partial refunds and sizing help before a full refund Prevent chargebacks and disputes by spotting at-risk customers early (delivery issues, "where is my order", slow replies, unhappy customers) and resolving issues before the customer goes to their bank or PayPal Make sure every customer conversation is clear, polite and well documented, so the customer never feels ignored or misled Track and report weekly KPIs: refund rate, chargeback rate, first response time, resolution time, CSAT Write and improve macros, SOPs and response templates with a focus on retention and dispute prevention Spot recurring issues (sizing, quality, shipping delays, unclear product info) and report them to management with suggested fixes Manage returns and exchanges end to end Train and manage future CS agents as the team grows Note: You will not be responding to chargebacks yourself. Your job is to make sure customers are happy and heard, so they never feel the need to open one. REQUIREMENTS (MUST HAVE) 3+ years of e-commerce customer service experience, ideally in fashion/apparel Proven experience reducing refunds. Please include real numbers in your application (e.g. "reduced refund rate from X% to Y%") A clear understanding of why customers open chargebacks and disputes (e.g. no reply, item not received, item not as described, refund taking too long) and how great customer service prevents them Excellent written English with a warm, natural tone suited to UK customers (including an older demographic) Experience with Shopify and at least one helpdesk (Gorgias, Zendesk, Re:amaze, Freshdesk or similar) Very organised, proactive, and comfortable working independently Stable internet, a quiet workspace, and a backup power source NICE TO HAVE Experience leading or training a CS team Familiarity with order tracking tools (AfterShip, 17Track, ParcelPanel) Experience with UK consumer rights / return policies Experience in a high-volume DTC brand running paid ads WHAT WE OFFER Long-term, stable full-time position Monthly performance bonus tied to refund and chargeback KPIs Room to grow into managing a full CS team Direct communication with the owner, no layers of management Paid time off and 13th month pay HOW TO APPLY To show us you read the full post, start your application with the subject line: "Head of CS - Chargeback Prevention" In your application, please include: 1. A short summary of your relevant experience 2. A specific example of how you reduced refunds or prevented chargebacks/disputes, including numbers 3. Your answer to this scenario: "A customer email s saying the dress she ordered doesn't fit and she wants a full refund. She also mentions she will 'contact her bank' if this isn't sorted quickly. How would you respond?" 4. Which helpdesk tools you have used 5. Your expected monthly salary Applications without the subject line or the scenario answer will not be considered.
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Part time, remote 10 to 20 hours per week to start Pay based on experience About the role I’m looking for a C# developer to help debug, stabilize, and maintain a Windows Console game project. You’ll help debug and maintain a C# Windows Console project, including: Finding and fixing bugs in player actions, weapon behavior, and combat UI Making sure the HUD, character sheet, and actual combat methods stay in sync Reviewing AI generated code and identifying risky or broken logic Refactoring small areas only when it clearly reduces bugs Preserving existing working systems while improving stability Helping organize messy code into clearer, safer patterns over time Running builds, testing fixes, and explaining what changed You’d be a good fit if you: Have solid experience with C# Can work comfortably in an existing codebase Know how to debug without randomly rewriting everything Can read messy code and figure out the safest fix Care about maintainability and simple architecture Are comfortable with console applications Can communicate clearly about bugs, tradeoffs, and what you changed Can work independently and ask good questions when something is unclear Game development experience is a plus, but not required. Strong C# debugging skills matter more. Nice to have Experience with turn based games, RPG systems, or combat logic Experience cleaning up AI generated code Familiarity with GitHub Comfort working with large files and legacy style code Ability to create simple test plans before and after fixes Current project needs How to apply Please include: A short intro about you Your experience with C# Any experience debugging messy or AI generated code A GitHub, portfolio, or code sample if you have one Your availability per week Your hourly rate or expected compensation
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About Us Guaranteed Estimates generates inbound homeowner leads for roofing companies across the U.S. Your job is simple: convert those leads into booked appointments. This is a performance-driven sales role. If you close well, you earn well. What You’ll Do Call hot inbound homeowner leads (no cold calling) Qualify, handle objections, and book roofing appointments Follow up via phone and text to maximize conversion Move conversations forward with confidence and warmth Log outcomes accurately in CRM Hit and exceed daily and weekly KPIS (Daily Call Volume, Call Conversion Rate, and Audit Pass Rate) What We’re Looking For 2+ years of phone sales experience Proven ability to convert leads Strong objection handling and follow-up discipline Confident speaking with U.S.-based homeowners Clear, neutral English and professional phone presence Reliable internet and quiet workspace No side hustles or freelancers, this is a full-time role (we use Hubstaff for time tracking - other work not permitted while on the clock) Our Core Values Trust, But Verify: We validate everything. We don’t assume. Help First: No task is beneath us. We serve the team. Direct with Respect: High EQ. Honest feedback. Not defensive. Own the Outcome: No excuses. We deliver. Compensation Base: $800 USD/month Commission: Average performers earn $200–$400 USD/month Top performers can exceed $1,500 USD/month total No commission cap; the better you convert, the more you earn. How to Apply Head over to ---------- and fill out our application! Benefits: Opportunities for promotion Paid training Paid time off Pay raise 100% remote, work from anywhere that’s quiet and has great internet
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We're looking for a senior-level video editor who specializes in AI-generated UGC content for our health and ecommerce brands. This is for experienced editors only – if you understand native content, conversion psychology, and can deliver 3 high-quality creatives daily, we want to talk to you. What You'll Be Doing: Creating 3 native-style video ads daily using AI UGC tools (Arcads, Veo 3, etc.) Building TikTok/Reels/Shorts ads that actually convert – not just pretty edits Testing multiple hooks, angles, and variations to maximize performance Working with our content library and AI-generated assets to create scroll-stopping ads What Makes You Perfect for This: ? You've edited direct response ads that have actually scaled ? You understand native content – your ads look like real TikToks, not ads ? You're fast and consistent – delivering 3 quality creatives daily is comfortable for you ? You've used Arcads, Veo 3, or similar AI UGC platforms ? You know what makes people stop scrolling and take action The Opportunity: $1,000-$1,500/month based on output and performance Work with growing health/ecommerce brands Long-term position with room to grow Flexible remote work Direct feedback loop to improve your craft Your Edge (Tell Us About It): Do you have access to winning ad libraries? Can you spot trends before they blow up? Are you exceptionally fast without sacrificing quality? We value editors who bring something extra to the table. How to Apply: Email : ---------- Subject: "Senior AI UGC Editor Application" Include: Your name and timezone Portfolio link showing your best ecommerce ads 2-3 examples of native-style ads you've created (bonus if you have performance metrics) Brief explanation of your experience with AI UGC tools Why you're confident you can deliver 3 quality creatives daily We're looking to hire immediately for the right person.
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We're a fast-growing e-commerce brand in the supplements category, selling online in the US with a subscription model. We're looking for a detail-oriented person to own our payment disputes: chargebacks and PayPal claims. Part-time, hourly, about 10 hours a week to start. What you'll do Check every day for new disputes on Shopify Payments and PayPal. Gather the evidence for each case (order details, tracking and delivery confirmation, customer email s, the subscription terms the customer accepted, cancellation and refund history) and write a clear, professional response. Submit every response before the deadline, ideally within 48 hours. D ---------- with us when it makes more sense to refund or accept than to fight. Keep a tracker in Google Sheets: case, reason, amount, deadline, status and outcome. Send a short weekly report: disputes received, won, lost and pending, money recovered, and the patterns you see (reasons, products, offers) with ideas to prevent them. How we'll judge the work No dispute missed or answered after the deadline. Win rate tracked every week and improving over time. Tracker always up to date. Weekly report delivered every Monday. Must have Hands-on experience responding to chargebacks on Shopify Payments and/or PayPal (Stripe also counts). Understanding of the common reasons: unauthorized/fraud, product not received, not as described, subscription canceled. Clear written English and strong attention to detail. Reliable with deadlines. Nice to have: subscription businesses, dispute alert tools (Ethoca, Verifi RDR), help desk tools. Hourly, part-time, ongoing. To apply, start your message with the word DISPUTES and tell us how many chargebacks you have handled, on which platforms, and your approximate win rate.
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WE'RE HIRING: EXPERIENCED VIDEO EDITOR Real Estate - Business - Personal Brand Content We're looking for a competitive, experienced video editor to join our growing content team for the long term. We want someone who is creatively and technically skilled, with a strong portfolio demonstrating their ability to turn raw footage into polished, engaging, professional content. Real estate video editing experience is highly valued. We're looking for someone who understands how to make property videos, real estate educational content, agent branding videos, and business content look professional and engaging. We're not looking for someone who only knows how to cut clips together or add basic captions. We want an editor who understands storytelling, pacing, visuals, graphics, and how to keep viewers engaged without over-editing. ABOUT US We're a U.S.-based content and social media agency working with real estate professionals, business owners, and personal brands. Our founder has over seven years of content creation experience and an audience of more than one million followers across social media. We have a growing agency, multiple clients, and an established editing team. There is consistent work available for someone who wants to grow with the company long-term. For the right candidate, there is also potential to take on more responsibility and eventually grow into a lead editor role. HOW THE ROLE STARTS This position is intended to become full-time. The first month will begin as a paid, part-time training and trial period. You'll work with our existing editing team, learn our style and workflow, receive feedback, make revisions, and edit real client projects. If it's a strong fit, the goal is to transition you into a full-time position. COMPENSATION $1,000–$2,000 USD/month for the full-time role, depending on your experience, editing ability, creativity, communication, and performance. There is room to grow as you take ownership of projects and demonstrate leadership potential. WHAT YOU'LL BE EDITING Real estate property videos and showcases Real estate agent branding content Real estate educational and market-related videos Long-form YouTube videos Business and educational content Talking-head and podcast-style videos Instagram Reels, TikToks, and YouTube Shorts Other branded social media content WHAT WE'RE LOOKING FOR We want an editor who can make professional content visually interesting while maintaining high production standards. Key skills include: Strong storytelling, pacing, and retention-focused editing Professional real estate video editing experience Relevant B-roll, stock footage, and supporting visuals Clean graphics, typography, and text overlays Motion graphics and visual effects where appropriate Music selection and sound design Color correction and grading Creative hooks, transitions, and visual storytelling Strong attention to detail and visual consistency We value editors who understand when to use creative effects and when to keep things simple. The goal is polished, professional content that engages viewers without feeling cheap or over-edited. SOFTWARE AND TECHNICAL SKILLS Strong experience with Adobe Premiere Pro is preferred. Experience with the following is a plus: Adobe Premiere Pro Adobe After Effects Adobe Photoshop Frame io AI-powered image and video tools Stock footage and image libraries You don't need to use every tool listed. What matters most is the quality of your work and your ability to learn our workflow. WHO WE'RE LOOKING FOR You should: Have several years of professional video editing experience Have a strong portfolio demonstrating your skills Be comfortable editing both long-form and short-form content Have experience with real estate content or a strong understanding of the niche Follow instructions while contributing your own creative ideas Communicate clearly and professionally Be reliable, organized, and consistent with deadlines Work well with a team and accept constructive feedback Be comfortable making revisions Manage priorities and handle multiple projects when needed Want a long-term role and continuous professional growth Have the potential to take ownership and eventually lead projects We're looking for someone who takes pride in their work, pays attention to the details, and consistently delivers quality. HOW TO APPLY Portfolio Submission: Submit your three best long-form edits and your best short-form edit. Include relevant real estate samples if available, and briefly explain your role in each project. Applications without a proven portfolio of actual editing work will not be qualified. Please also provide the following: 1. What editing software do you primarily use? 2. What other editing, graphics, or AI tools can you use? 3. Do you have real estate video editing experience? 4. Are you currently working with other clients or companies? 5. How many hours per week are you available, and when can you start? 6. What monthly salary do you expect for a full-time role? 7.Send a short 60-second introduction video sharing your name, years of editing experience, content specialties, and what separates a great editor from an average one. Application Keyword: EF - VIDEO EDITOR Include this exact keyword in your email subject line. Applications that fail to follow the instructions may be disregarded. NEXT STEPS Application and portfolio review Short paid editing test using real footage Paid part-time training and trial period Potential transition to a long-term full-time position We're looking for someone who can deliver high-quality work, communicate well, take feedback, and grow with our team. Strong performers may eventually have the opportunity to advance into a lead editor role. If you have the experience, creativity, and professionalism we're looking for, we want to see your work.
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$900-$1500/Month based on experience Amazon PPC Manager We are seeking a highly analytical, performance-driven Amazon PPC Manager to lead and scale our advertising channels on Amazon. In this role, you will be responsible for planning, executing, and optimizing end-to-end paid search and display advertising campaigns across our brand catalog. The ideal candidate possesses deep expertise in Amazon Advertising platforms (Sponsored Products, Sponsored Brands, Sponsored Display, and Amazon DSP), a data-first mindset, and a proven track record of managing significant advertising budgets while maintaining target ACoS, TACoS, and ROAS parameters. Key Responsibilities Campaign Strategy & Execution Design, launch, and manage high-performing Sponsored Products, Sponsored Brands (Video/Store Spotlight), and Sponsored Display campaigns. Structure and execute full-funnel advertising strategies targeting both intent-based shoppers and brand awareness segments. Plan and manage budget allocation across evergreen campaigns, seasonal pushes, and new product launches (NPL). Keyword & Bidding Optimization Perform continuous keyword research, harvesting, indexing, and negative keyword filtering to eliminate inefficient ad spend. Execute day-to-day bid adjustments based on conversion rates, placement performance (Top of Search vs. Product Pages), and dayparting data. Leverage automated bidding tools and algorithmic strategies alongside manual controls to ensure optimal return. Data Analytics & Reporting Monitor key performance indicators daily, including ACoS, TACoS, ROAS, CTR, CVR, Ad Spend, and Total Revenue. Analyze campaign impact on organic keyword rank and overall market share (Share of Voice). Produce weekly and monthly performance reports with actionable insights and executive summaries for leadership. Inventory & Listing Alignment Collaborate with Content and SEO teams to align ad targets with listing optimizations (titles, bullet points, backend keywords). Partner with Supply Chain/Inventory teams to dynamically adjust ad spend based on stock levels, lead times, and sell-through velocity. Market Intelligence & Innovation Stay ahead of Amazon Advertising updates, beta programs, algorithmic shifts, and industry best practices. Perform competitive analyses to identify market share opportunities, defense strategies, and emerging target keywords. Qualifications & Requirements -Experience: 3+ years of hands-on experience managing Amazon PPC campaigns with a proven portfolio of driving sustainable brand growth. Budget Management: Demonstrated experience managing monthly ad spend Software & Tools Proficiency: Expert knowledge of Amazon Seller Central and Advertising Console. Experience with Amazon analytics tools (e.g., Helium 10, Jungle Scout, DataDive). Familiarity with third-party automation tools (e.g., Perpetua, Pacvue, BidX, or Prestozon). Technical Skills: Hands-on experience with AI-powered PPC automation platforms (e.g., Perpetua, Pacvue, Intentwise, Helium 10, or similar bid-management software). Proven track record of prompt engineering or leveraging generative AI for PPC ad copy creation, keyword expansion, and search query analysis. -Analytical Mindset: Strong ability to interpret raw sales/ad data and convert numbers into strategic action plans. Communication: Excellent written and verbal communication skills for cross-functional alignment and reporting. To Apply: Send us a message with the subject line “Amazon PPC Manager”. Briefly discuss your hands-on experience with Amazon PPC Include a link to your profile or portfolio.
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Data Dividend is a small US company. We help established US business owners compare offers from AI companies that license anonymized business records. We're hiring several part-time SDRs (Sales Development Reps) to support our outbound prospecting to US business owners. It's about 2-3 hours of work a month, so it fits next to another job. What you'll do: Each week, check the business owners our outreach reaches and confirm they fit our ideal customer profile (a US company in the right industry and size; the owner or a senior decision maker) Flag anyone who doesn't fit Pass every reply to us the same day; we handle the conversations Post a short weekly check-in in our team chat What we're looking for: Good written English Reliability: a quick check a few times a week, every week Sales, SDR or lead-generation experience is a plus, not required Pay: $40 per month, paid monthly. Ongoing, month to month. To apply: send a short note about yourself and any sales or prospecting experience. Start your note with the word "Dividend" so we know you read the whole post.
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REMOTE PHONE SUPPORT — U.S. COMPANY Looking for serious people who want HEAVY HOURS, paid training and long-term remote work. NO EXPERIENCE REQUIRED — WE TEACH YOU. REQUIREMENTS: 10/10 SPOKEN ENGLISH — WILL BE TESTED 9–12 hours/day 6 days/week High focus & accuracy Flexible with shifts Reliable and long-term minded OFFER: $1.00/hour starting PAID TRAINING WEEKLY PAYMENTS 100% remote Performance-based growth opportunities IMPORTANT: $1/hour is NON-NEGOTIABLE for at least the first year. Even afterward, raises are only CONSIDERED for top performers. If you want to negotiate the rate — DO NOT APPLY. APPLY ONLY THROUGH WHATSAPP: ---------- SEND ONE MESSAGE ONLY: Full Name: Position: PHONE English: __/10 9–12 hrs/day, 6 days/week: YES/NO Flexible Shifts: YES/NO Experience: [1 line] Why You: [1 sentence] $1/hour Accepted: YES Do not send “Hi” first. Send the COMPLETE application in one message.
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REMOTE HOME SERVICES DISPATCHER — U.S. COMPANY We need SHARP people who can handle customers, contractors, scheduling, CRM and multiple problems at the same time. PAID TRAINING PROVIDED. REQUIREMENTS: 10/10 SPOKEN + WRITTEN ENGLISH — TESTED Excellent multitasking Extreme focus Very high accuracy Fast problem-solving Strong computer skills Flexible schedule High availability OFFER: $1.00/hour starting PAID TRAINING WEEKLY PAYMENTS 40+ hours/week with potential for much more 100% remote Long-term growth opportunities IMPORTANT: $1/hour is NON-NEGOTIABLE for at least the first year. Future raises are only CONSIDERED for exceptional top performers. Want to negotiate? DO NOT APPLY. APPLY ONLY THROUGH WHATSAPP: ---------- SEND ONE MESSAGE ONLY: Full Name: Position: DISPATCH English: __/10 Multitasking: __/10 Available Hours/Week: Flexible Shifts: YES/NO Experience/CRM: [1 line] Why You: [1 sentence] $1/hour Accepted: YES Send everything in ONE message.
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REMOTE SENIOR CPA ACCOUNTANT — U.S. COMPANY We are looking for an EXPERIENCED accountant — not an entry-level bookkeeper. MANDATORY: LICENSED CPA University Accounting/Accountancy degree Several years of professional accounting experience Senior Accountant experience preferred 10/10 SPOKEN + WRITTEN ENGLISH — TESTED CRM experience Strong Excel / Google Sheets Excellent reporting & reconciliation skills OFFER: $3.00/hour starting PAID TRAINING WEEKLY PAYMENTS 10–20 hours/week Approximately 3–5 hrs/day, 3–4 days/week 100% remote Long-term opportunity No CPA license? DO NOT APPLY. English below 10/10? DO NOT APPLY. APPLY ONLY THROUGH WHATSAPP: ---------- SEND ONE MESSAGE ONLY: Full Name: Position: SENIOR CPA CPA Licensed: YES/NO Accounting Degree: YES/NO Years Experience: English: __/10 CRM: YES/NO Most Recent Accounting Role: $3/hour Accepted: YES Do not send only a CV. Send the answers above in ONE message.
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Celestial Globe North London (CGNL) is looking for a Lettings and Property Management Assistant to support our team while working from home. You will help manage enquiries, advertise properties, support tenants through move in and day to day tenancy matters, and keep landlords updated. The role requires clear communication, careful follow up and good knowledge of UK lettings and property management. Working arrangement Remote, working UK hours (9:00 am to 6:00 pm). Key responsibilities Prepare and publish accurate property listings on Zoopla and Rightmove, including descriptions, photographs, floor plans and key property details; check listings regularly and update availability, prices and status when instructed. Respond promptly to prospective tenant enquiries, arrange viewings with the relevant colleagues, follow up with applicants and help progress offers and tenancy paperwork. Coordinate the move in process, including referencing updates, tenancy documents, deposit administration, inventory and check in bookings, keys and clear instructions for new tenants. Help tenants after move in with practical questions, including how to register council tax, gas, electricity, water and broadband accounts; liaise with suppliers or the council where needed and follow up until issues are resolved. Log maintenance requests, gather the information and photographs needed, obtain quotes or arrange contractors as appropriate, schedule access, track progress and confirm completion with tenants and landlords. Keep landlords and tenants informed about repairs, delays, costs and next steps; flag urgent issues promptly to the property manager. Arrange check outs, inventories and end of tenancy cleaning; help gather evidence for proposed deposit deductions and communicate the outcome clearly. Track tenancy dates and assist with renewals, notices and other routine tenancy administration. Help arrange gas safety checks, EPCs, electrical and other required property documents or licensing where applicable, and keep records and reminders up to date. Assist with rent and client account administration, including checking payment records, following up on arrears, preparing information for landlord statements and escalating discrepancies. Maintain accurate property, landlord, tenant and contractor records; communicate with councils, utility providers, managing agents and freeholders when required; attend regular team meetings and report on open tasks. What we are looking for Previous UK lettings or property management experience is essential, with a practical understanding of tenancy administration and tenant support. Confident written and spoken English, with a friendly and professional approach to tenants, landlords, applicants and contractors. Mandarin is an advantage. Strong organisation and attention to detail, with the ability to manage several cases, keep clear records and follow tasks through to completion. Comfortable using email , spreadsheets, property databases and online listing platforms; experience with Zoopla and Rightmove is useful. Able to work independently from home during UK working hours, communicate proactively with the team and recognise when an issue needs to be escalated. How to apply Please send your CV and a short cover letter to ---------- with the subject line “Remote Lettings and Property Management Assistant – Your Name”. Only shortlisted applicants will be contacted. CGNL is an equal opportunity employer. Please tell us if you need any adjustments during the recruitment process.
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Data Dividend (US) helps established business owners compare offers from AI companies that license anonymized business records. We're adding several part-time SDRs to our outreach team. Your part, about 2-3 hours a month: Each week, check that the business owners our outreach reaches fit our ideal customer profile, and flag the ones who don't Pass replies from interested owners to our team the same day Send a short weekly note of what you checked Follow our onboarding steps and outreach guidelines We're looking for: Good written English, reliable, detail-oriented An active LinkedIn profile Any sales, outreach or VA experience is a plus Pay: $40 a month, paid monthly. Long-term, flexible hours, work from home. To apply: start your message with "SDR" and tell us about any outreach work you've done.
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We're a fast-growing DTC Shopify brand, and our busy season is starting. I'm looking for an experienced customer support VA to run our email inbox quickly and accurately. You'll work through a high volume of customer email s every day without letting quality slip. This is a long-term role. As the brand grows, I want this person to eventually own the whole customer service side. Why this role: You work directly with the founder. There are no managers. You'll have real ownership. When you show good judgment you'll get more responsibility and more hours. What you'll do Work the Commslayer inbox, replying to customer email s about orders, shipping, tracking and products. Check tracking in Shopify for "Where is my order?" requests. Resolve order problems. For lost or delayed parcels, arrange resends with our supplier. For damaged or wrong items, review the customer's photos and d ---------- on the fix. Handle cancellations, refunds and replacements according to our policies. Get evidence from the supplier when needed, such as proof of delivery, tracking updates, or production and packing photos. Handle frustrated customers professionally, without sounding defensive or scripted. Follow up on every open issue until it's resolved. Escalate unusual cases to me with your recommendation, and flag recurring problems like repeat damage or a carrier that keeps failing. Clear the inbox daily and send me a short status update. How we work: Our support rules live as guidance inside Commslayer, along with our store information, policies and common scenarios. You'll read it, apply it, and use good judgment where it doesn't cover a case. AI use is highly encouraged to work faster. Every reply still has to read like a real person wrote it: natural, warm and friendly. Edit any draft that sounds like a bot before you send it. Our tone is warm, friendly and small-business. Customers should feel like a real person cares about their order, because one does. What we're looking for: Proven ecommerce or DTC customer support experience, ideally with US customers Strong Shopify experience, including order lookups and tracking Experience with Commslayer Experience coordinating with suppliers or fulfilment partners Fast, accurate email handling. In busy season, response time and daily throughput matter a lot, but never at the cost of a wrong answer. Excellent written English and attention to detail Reliable and proactive. I shouldn't have to chase you. Reliable internet and a quiet workspace Don't apply if… You have no previous ecommerce customer support experience You need a script for every reply You copy-paste templates without reading what the customer actually said You let tickets sit because you weren't sure what to do You get defensive about feedback To apply Fill out the form here: ---------- Applications that skip the form will NOT be considered. Thank you.
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