VA Opportunities from Verified Employers

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We are a growing UK property company looking for a full-time Virtual Assistant to be the first point of contact for the residents living in our properties, and to keep everything moving behind the scenes. No property experience needed. We will train you fully, step by step. What matters most is that you reply fast, care about getting the details right, and enjoy helping people. WORKING HOURS Monday to Friday, 9am to 5pm UK time (currently 4pm to 12am Philippine time, and 5pm to 1am from late October to March). WHAT YOU WILL DO Reply to resident messages on WhatsApp and our team inbox, quickly and politely Log maintenance issues with photos and clear details in our tracker Book handymen and contractors, arrange times with residents, and follow up until each job is done Send welcome messages, house rules and documents for e-signing when new residents move in Chase signatures, replies, meter readings and payments Keep our spreadsheets and trackers up to date Send a short plan at the start of each day and a report at the end of each day WHAT WE ARE LOOKING FOR Customer service experience (chat or email support, call centre, hospitality, retail or similar) Very fast replies during working hours. This is the most important part of the job. Strong attention to detail: right name, right address, right document, every time Good written and spoken English, and comfortable making phone calls to UK contacts Organised, follows up without being reminded, and happy to learn new tools Reliable internet with a backup (mobile data), backup power, and a quiet place to work TRAINING Full training on all our systems (Microsoft 365, WhatsApp Business, ClickUp and more) with walkthroughs and weekly check-ins. You do not need to know these tools already. HOW TO APPLY Start your application with the words "Fast Reply" so we know you have read this, followed by a short summary of your customer service experience. Shortlisted applicants will be invited to an interview.

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Virtual Assistant Real Estate | Compass Platform A residential real estate professional on the Compass platform is seeking a dependable, detail-oriented Virtual Assistant to run the daily marketing, communication, and CRM systems that keep the business moving. This is a part-time, long-term position for someone who takes ownership, follows through without being chased, and is comfortable being the operational backbone behind a busy agent. We want someone who enjoys becoming an important part of a team, taking ownership of their work, and helping improve how the business operates over time. Position Overview Position Type: Part-time Schedule: Monday–Friday, 8:00 AM–12:00 PM Mountain Time Time Off: U.S. holidays paid Team Meetings: 3 mandatory live Google Meet check-ins per week Industry: Real Estate (Compass) Core Tools: Compass, Matrix MLS, QuickBooks, CRM, Canva, Google Workspace, social media platforms Weekly Rhythm This role runs on a predictable weekly cadence. The following are due each week without fail: Tuesday: Prepare and send weekly seller reports/updates Thursday: Prepare and send the weekly newsletter Friday: Send the open house / showings availability email Due the 15th of Each Month: All social media content prepped, loaded, and ready for automation across: Instagram Facebook LinkedIn Google Business Daily Responsibilities: Manage and respond to email Support pre-listing coordination — prepping listing materials, timelines, and checklists before a listing goes live Update and maintain contacts and the CRM Provide backend/administrative support Complete daily and recurring checklists Follow up with leads via email and other written channels Proactively flag anything that needs attention Not Part of This Role: Cold calling or scripted sales conversations Contract-to-close transaction management Who You Are: Proactive — you notice what needs to happen and act, rather than waiting to be told Highly organized with strong attention to detail and low tolerance for missed deadlines A clear, professional communicator by email, comfortable following up with leads Self-directed and reliable — you manage your own time and hit recurring deadlines consistently Comfortable switching between marketing, admin, and client-communication tasks in the same day Trustworthy with sensitive client and business information Required Qualifications: At least 3 years of experience working as a Virtual Assistant 1–2 years of experience supporting a U.S. real estate agent or brokerage Familiarity with the Compass platform (or ability to learn it quickly) Proficiency with Matrix MLS Proficiency with Canva Experience with email marketing or newsletter platforms Comfort using AI tools (e.g., ChatGPT) to support content and workflow Experience building and maintaining real estate content calendars Experience repurposing existing content into new formats (e.g., turning one video or post into several pieces of content) Strong social media editing skills — Reels experience is very important Comfortable managing a CRM: updating contacts, tracking leads, logging follow-ups Excellent written English Reliable high-speed internet and a quiet working environment Required equipment: Mac computer, iPhone, and a headset Available Monday–Friday, 8:00 AM–12:00 PM Mountain Time, plus 3 live Google Meet check-ins per week How to Apply Please include the following with your application: Your resume A short description of the real estate agent(s) or brokerage(s) you have supported 2–3 examples of systems, checklists, or marketing processes you have personally managed Confirmation that you have a Mac computer, iPhone, and headset, and reliable internet Your availability for Monday–Friday, 8:00 AM–12:00 PM Mountain Time, and 3 weekly Google Meets

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This role supports several diverse projects over the next couple of months, with the potential for long-term, full-time work. It will be full-time for the first month, then either full-time or ongoing on a per-project basis. We are looking for an architect or interior designer with AutoCAD and Revit experience who understands how to complete drawing sets. We will produce the majority of the drawings; the ideal candidate can proof, refine, and review them. This person will also build Revit families based on AutoCAD drawings. Sectors include, but are not limited to, university, multifamily, senior living, healthcare, hospitality, and workplace. If you are detail-oriented, have an architectural background, and are open to full-time and then ongoing work, this could be a good fit. We see this hire as someone who can grow with the team, and we're flexible. Whether you want to focus on early-career work or grow into a leadership role, such as reviewing entire hospital drawing sets, we'll support you in developing as far as you'd like.

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U.S. Mortgage Processor / Loan Officer Assistant (Remote) CTC Equity | Full-time | U.S. Pacific Time overlap required We’re looking for an experienced mortgage processor/LOA who can own the details of a file, communicate clearly with borrowers, and keep loans moving from application to funding. Our team works on HELOCs, fixed second mortgages, DSCR investor loans, and Non-QM loans, including self-employed borrowers. What you’ll do Review new files and create a clear list of missing documents and next steps. Follow up with borrowers by phone, text, and email to collect documents and resolve conditions. Coordinate with loan officers, lenders, title, escrow, appraisal vendors, and internal team members. Track deadlines, update the loan system, and flag stalled files early. Help prepare complete submissions and follow files through underwriting, closing, and funding. Give the team a concise daily update on each active file: status, outstanding items, owner, and next action. What we’re looking for At least 2 years of hands-on experience supporting U.S. mortgage loans as a processor or LOA. Strong knowledge of mortgage documents, underwriting conditions, and the loan process. Excellent spoken and written English; Spanish is a plus. Confident, professional borrower communication and persistent follow-up. Strong organization skills and comfort managing multiple active files. Reliable internet, a quiet workspace, and availability during agreed U.S. Pacific business hours. Experience with HELOCs, DSCR, Non-QM, broker lender portals, Floify, or LendingPad is a strong plus. We’ll provide access to approved systems and define the duties for this position; loan terms and origination decisions remain with authorized team members. To apply, please send: 1. Your résumé and location. 2. The loan types you’ve processed and the systems you’ve used. 3. How many files you typically managed at once. 4. A brief example of a difficult condition you helped clear. 5. Your available hours in U.S. Pacific Time and your compensation expectations. 6. A short voice introduction so we can hear your borrower-facing communication style.

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WHO WE ARE We're a fast-growing womens clothing brand selling on Shopify. Customer service is where we need real ownership this Q4 season. We need an experienced Customer Service Manager with native English fluency that has managed customer service teams before. This is a big role. The person we hire will work closely with the owner and be accountable end-to-end for the entire back end customer service experience. WHAT'S THE ROLE? This is not a role for someone who sends macros and answers tickets. You'll run customer service day to day: managing human and AI agents, keeping response times and quality on target, and improving the systems the team works from. We want a logical, detail-oriented thinker who looks at a messy workflow and wants to fix it. WHAT YOU'LL DO? Manage our frontline agent, plus anyone we add as we grow. Review their work and get new agents up to speed. Know our policies inside out (returns, exchanges, store credit, delivery) and make sure they're applied consistently. Own our Gorgias setup: macros, tags, views, rules and automations. Write and maintain SOPs for the team. Run regular ticket QA and turn recurring mistakes into training or macro updates. Handle escalations from the team. When a macro doesn't fit, you use your own judgement within our policies to resolve it. Work with our fulfilment partner on delays, lost parcels and damaged orders, and keep customers updated. Spot what's driving repeat tickets, like sizing, quality or delivery issues, and flag it to us. Report weekly on how the department's doing and what you've changed. WHAT YOU NEED TO APPLY? 2+ years using Gorgias or Zendesk. You've configured it, not just answered tickets in it. Customer service experience at another large DTC brand. Experience hiring and training at least one human agent. Comfortable with Shopify order management. Strong written and spoken English, native or near-native. Good with data. You can pull a report, spot the trend and act on it. Calm under pressure. Angry customers, agent mistakes and supplier delays don't rattle you. You are a confident person who will speak up to raise a problem, not keep quiet and shy away hoping it will disappear. NICE TO HAVE: Fashion or apparel e-commerce, especially sizing, exchanges and returns Experience with dropshipping or a third-party fulfilment partner Gorgias AI Agent or other helpdesk automation. WHAT WE OFFER? $1300-$1700 +Quarterly KPI bonus worth about 10–15% of annual base. Starting probation period with a pay increase if successful. Full Time Work with progression opportunity. Real ownership and Decision making: You'll run the department, and we give you the power to make decisions on how it runs seamlessly. Fully remote, with a set overlap window and flexibility outside it. HOW TO APPLY Apply through OnlineJobs. Start your message with "Pomegranate", then answer these in your own words (no AI, please): 1) Basics: your timezone, hours you can overlap with UK, London Timezone. Salary expectation, and earliest start date. 2) Your build: one thing you've built in Gorgias or Zendesk (a rule, macro, view, tags or automation), the problem it solved, and what changed. 3) Your numbers: one support metric you improved, with the before and after. 4) Customer reply: our refund policy is 30 days from delivery for unworn items. A customer writes: "I bought these trousers 45 days ago and wore them twice. The waistband has stretched and they don't fit anymore. I want a full refund." Write your reply as you'd send it (under 150 words). 5) Gorgias certificate: link or attach any Gorgias Academy certificate (free at ---------- ). This is required if your experience is Zendesk only. Attach your CV. Applications that skip the first word or any question won't be reviewed.

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Customer Service & Appointment Coordinator– Remote Pay: $3–$7 per hour Full-time | Long-term US hours (Mountain standard Time) Customer Service & Appointment Coordinator Inbound Calls | Lead Qualification | Appointment Booking We are hiring a confident, professional English-speaking Customer Service Representative to manage inbound calls, respond to follow-up inquiries, and book qualified appointments for our sales team. This is a front-line role. You will represent our company on every call. Strong, natural English communication is not optional. You must be able to speak clearly, understand nuance, and communicate with confidence and professionalism. Key Responsibilities Answer inbound customer calls promptly and professionally Respond to follow-up questions via phone and text Call and text inbound leads to confirm interest and schedule appointments Follow qualification scripts accurately Book appointments directly into the calendar Handle common objections calmly and confidently Update detailed notes in our CRM Meet daily call volume and booking targets Requirements (Please Read Carefully) C2-level or near-native English fluency (required) Clear, professional speaking voice Strong listening skills and conversational awareness Prior customer service, appointment setting, or call center experience Comfortable speaking with homeowners and business owners Reliable high-speed internet Quiet, professional home office setup Coachable, dependable, and detail-oriented This role requires someone who can sound natural and confident on the phone. If English is difficult or heavily accented to the point of impacting clarity, this role will not be a fit. Compensation & Position Details $3–$6 per hour, based on experience and performance Full-time position with consistent hours Long-term opportunity for the right candidate Performance-based bonuses available after ramp-up period How to Apply To be considered, please submit: 1. A short voice recording introducing yourself (required) 2. A brief explanation of your customer service or appointment setting experience 3. Your availability 4. Your internet speed Applications without a voice recording will not be reviewed. This is a stable, long-term position with clear expectations and measurable goals. We are looking for someone professional, confident, and serious about performing at a high level. If that describes you, apply!

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We’re Hiring Sunster is a fast-growing Scandinavian beauty brand focused on self-tanning and skincare. We help women feel confident in their own skin through simple, effective products. We’re now looking to add an AI Content Creator to our team to help us scale our creative output using AI. Start date: As soon as possible Time: Full Time (20–40 hours) Salary: 6–15 USD/hour (depending on experience & performance) Location: 100% remote & flexible working hours Your Role: Create high-performing video and image ads using AI tools Generate scroll-stopping creatives for Meta (Facebook & Instagram) Turn ideas into finished creatives fast (hooks, visuals, variations) Test different angles, styles, and formats at scale Work closely with our team on messaging, offers, and concepts Continuously improve creatives based on performance You Might Be a Fit If… You have experience with AI tools (e.g. Midjourney, Runway, Pika, CapCut or similar) You understand what makes ads convert (hooks, clarity, emotion > fancy visuals) You can create both images and short-form videos You are fast and can produce a high volume of creatives You think in testing and iteration (not perfection) You can match a clean, Scandinavian brand style (simple, soft, minimal) You communicate clearly in English What’s In It for You? Competitive hourly rate + performance-based bonus Full flexibility, 100% remote Work directly with founders (fast decisions, no corporate BS) Be part of scaling a brand from ~$1M ? $10M+ Work at the forefront of AI + performance marketing Application process: Fill out survey & submit your portfolio: ----------

Confidential employer

We’re Hiring Sunster is a fast-growing Scandinavian beauty brand focused on self-tanning and skincare. We help women feel confident in their own skin through simple, effective products. We’re now looking to add an AI Content Creator to our team to help us scale our creative output using AI. Start date: As soon as possible Time: Full Time (20–40 hours) Salary: 6–15 USD/hour (depending on experience & performance) Location: 100% remote & flexible working hours Your Role: Create high-performing video and image ads using AI tools Generate scroll-stopping creatives for Meta (Facebook & Instagram) Turn ideas into finished creatives fast (hooks, visuals, variations) Test different angles, styles, and formats at scale Work closely with our team on messaging, offers, and concepts Continuously improve creatives based on performance You Might Be a Fit If… You have experience with AI tools (e.g. Midjourney, Runway, Pika, CapCut or similar) You understand what makes ads convert (hooks, clarity, emotion > fancy visuals) You can create both images and short-form videos You are fast and can produce a high volume of creatives You think in testing and iteration (not perfection) You can match a clean, Scandinavian brand style (simple, soft, minimal) You communicate clearly in English What’s In It for You? Competitive hourly rate + performance-based bonus Full flexibility, 100% remote Work directly with founders (fast decisions, no corporate BS) Be part of scaling a brand from ~$1M ? $10M+ Work at the forefront of AI + performance marketing Application process: Fill out survey & submit your portfolio: ----------

Confidential employer

Instagram Outreach Virtual Assistant I’m looking for a reliable virtual assistant to support lead generation and community growth for my UK skin ---------- help grow my Instagram following, send outreach DMs, and proactively welcome new followers. You’ll also track conversations and share a weekly report covering messages sent and cold, warm, and hot leads. I’ll provide a full brief and guidance. I currently manage my own social media marketing - such as post creation (writing and designing - using Canva), posting etc but in time and as I grow, I may also need support with creating and scheduling social media posts in the future, so experience with social media management would be a bonus - although not needed immediately. Hours 2 hours per day, 4 days per week, with hours increasing as the business grows Ideally, 6–8 pm UK time, but sometimes on weekend days I'd like have some activity in the daytime around 10am - 12 noon UK time. Preferred days: Wednesday, Friday, Saturday and Sunday, or Wednesday, Friday, Sunday and Monday Some flexibility is possible You’ll be a good fit if you: Can work during the UK hours listed above, with some flexibility Are available to start immediately Write clear, confident English Communicate well by email and instant message Are trustworthy and dependable, and complete work reliably and on time Manage your time well and stay organised Have experience with Instagram and Facebook Can follow instructions and work independently with minimal supervision Are interested in building a long-term working relationship Can provide references from previous clients or employers Have a warm, authentic communication style and can understand the needs of my target audience: women aged 35+ who are interested in caring for their skin Has had success as an Instagram DM outbounder primarily but also with social media management. How to apply Email ---------- with the subject line INSTAGRAM OUTBOUNDER. In your email , tell me why you’d be a great fit and include your current rate. Applicants must complete these steps and meet the requirements to be considered. Looking forward to hearing from you Best, Gina

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We’re Hiring Sunster is a fast-growing Scandinavian beauty brand focused on self-tanning and skincare. We help women feel confident in their own skin through simple, effective products. We’re now looking to add an AI Content Creator to our team to help us scale our creative output using AI. Start date: As soon as possible Time: Full Time (20–40 hours) Salary: 6–15 USD/hour (depending on experience & performance) Location: 100% remote & flexible working hours Your Role: Create high-performing video and image ads using AI tools Generate scroll-stopping creatives for Meta (Facebook & Instagram) Turn ideas into finished creatives fast (hooks, visuals, variations) Test different angles, styles, and formats at scale Work closely with our team on messaging, offers, and concepts Continuously improve creatives based on performance You Might Be a Fit If… You have experience with AI tools (e.g. Midjourney, Runway, Pika, CapCut or similar) You understand what makes ads convert (hooks, clarity, emotion > fancy visuals) You can create both images and short-form videos You are fast and can produce a high volume of creatives You think in testing and iteration (not perfection) You can match a clean, Scandinavian brand style (simple, soft, minimal) You communicate clearly in English What’s In It for You? Competitive hourly rate + performance-based bonus Full flexibility, 100% remote Work directly with founders (fast decisions, no corporate BS) Be part of scaling a brand from ~$1M ? $10M+ Work at the forefront of AI + performance marketing Application process: Fill out survey & submit your portfolio: ----------

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We are looking for a reliable, organized, and proactive Personal Admin Assistant to support our Operations Manager/Executive with the day-to-day administration of a growing short-term rental business. This role is ideal for someone who enjoys keeping things organized, following up on tasks, working with different systems, and making sure nothing gets missed. What You'll Be Doing Managing spreadsheets, documents, records, and general admin Keeping Asana tasks and information organized and up to date Researching information and preparing it when needed Following up on outstanding tasks and keeping things moving Helping organize information across different systems Providing general administrative support to the Operations Manager/Executive Spotting simple ways to make processes more organized and efficient Supporting the wider team when needed and communicating clearly about ongoing tasks We're looking for someone who is: Highly organized and detail-oriented Reliable and consistent Comfortable working independently Confident using spreadsheets and online software A good communicator Proactive and willing to take initiative Someone who notices when something could be done better and is comfortable suggesting ideas Able to manage multiple tasks and prioritize effectively Comfortable working as part of a team while still taking ownership of their own responsibilities Someone who follows through on tasks and doesn't need to be constantly reminded Experience Previous experience in administration, virtual assistance, property management, hospitality, or a similar role would be beneficial. Experience with tools such as Asana, Google Sheets, Airbnb, Hostfully, Notion, or other online business systems is a plus, but training can be provided for the right person. A Little About How We Work This role involves working closely with the Operations Manager/Executive and other members of the team. We value people who can work well with others, communicate when they need help or clarification, and at the same time take responsibility for getting their own tasks completed. We are looking for someone who can stay committed to their responsibilities even when working remotely. Being part of a team doesn't mean waiting for someone to tell you what to do next, we want someone who can keep track of their tasks, follow up when necessary, and make sure things are completed. As part of the application, please record a short video introducing yourself. In the video, we'd like you to briefly tell us about yourself and explain how you manage being part of a team while staying committed to your own tasks, deadlines, and responsibilities. Use LIVERPOOL1 as the subject line when submitting your application. This helps us make sure you've read through the full job description and understand the application process. This is primarily an administrative support role, working closely with the Operations Manager/Executive as a reliable second pair of hands. The position will start on a part-time basis, with the potential to become full-time as the workload increases. We're looking for someone who wants to grow with the role, learn how the business works, and become a dependable part of the team.

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We are Collabment, a social media and influencer marketing agency based in Zurich, Switzerland. We work with some of the biggest brands in Europe: beverages, automotive, fast food. Think Coca-Cola, CUPRA, Burger King. We are looking for a Senior Media Buyer who runs paid social like they do it in their sleep. Let's be honest from the start: This is not an entry level job. We pay $2,000/month because we expect top performance. If you are still learning Ads Manager, this is not for you. If you are really good and tired of working for small budgets and boring clients, keep reading. WHAT YOU WILL DO Plan, build, launch and optimize paid campaigns on Meta, TikTok and Google Boost influencer content (Partnership Ads, Spark Ads, whitelisting) Set up tracking, pixels, conversions and audiences correctly from day one Manage budgets across multiple brands and markets Report results clearly: what worked, what didn't, what we do next Work directly with our team in Switzerland and the Philippines WHAT WE EXPECT 3+ years of hands-on media buying experience Proven results with real budgets (not just theory or courses) Fluent in Meta Ads Manager, TikTok Ads Manager and Google Ads Strong understanding of creative testing, funnels and KPIs Very good written and spoken English Reliable, fast and proactive. You don't wait to be told what to do Able to overlap at least 4 hours daily with Zurich business hours (CET) Bonus: experience with influencer campaigns, DACH/European markets, or Google Analytics/GTM WHAT YOU GET $2,000/month, top of the market Long term, full time position Work on campaigns for brands everyone knows A young, fast team that values results over politics Real responsibility and room to grow with us HOW TO APPLY Start your application with the word "BAM" so we know you read this. Then answer these 4 questions: 1. What is the biggest monthly ad budget you have managed, and on which platforms? 2. Share one campaign you are proud of: goal, budget, results (numbers). 3. How do you test creatives on Meta or TikTok? Keep it short. 4. Send a short video (Loom or similar, max 2 min) introducing yourself. Applications without these answers will not be considered.

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Do you believe in work/life balance and managing yourself based on due dates, not timesheets? Are you a positive person and always looking to create win-win opportunities? Do you have fun in life, enjoy teaching and helping others around you? If you are ok with keeping things the way it’s always been done and not challenging the norm, this role is NOT for you. Still reading? Great, you will likely fit right in here. Why Us? UpSide Accounting exists to create wealth and freedom for creative professionals. When given the freedom to create they vastly improve their communities and make a larger impact on society as a whole. To do this we build creative accounting solutions utilizing state-of-the-art tech and employ virtual accounting pros to leverage them. In fact, Intuit recognized us as the Canadian runner-up in the 2016 Firm of the Future contest. We’re a little different….we’re not for everyone. We are also a small but mighty team, and you can make a large difference here. As an Accountant, you will be: Manage weekly bookkeeping tasks, creating and filing various accounting and payroll reports/remittances as needed Manage and run payroll as well as other payables for customers on various schedules Mentor and collaborate with a small team of accounting pros in various roles, ensuring high-quality work and meeting or exceeding deadlines. Contribute to the firm's overall strategy and growth. Documenting workflows, recording short video responses to common questions and identifying opportunities to better serve our clients are a few examples. Grow with us and transition into other leadership roles as opportunities arise by building a career enhancement plan and attending semi-annual reviews to adjust Our hiring process: If this sounds like a match made in heaven for you, then we would love to hear from you. How to get started: Complete your application If selected, you will receive an email inviting you to record a one-way video interview. This can be completed using your webcam or smartphone. You will receive an invitation to schedule a one on one video interview with us The successful candidate will receive an offer & asked to complete a background check Requirements: You have a minimum 2 years of Canadian public accounting experience, including preparation of GST/HST returns & issues, payroll returns, Records of Employment, T4s, T4As, T5s, WSIB/WCB returns and various reconciliations You have a professional designation (CPA) You have Canadian experience at an accounting/bookkeeping firm working with dozens of clients You have experience (or even certified) with QuickBooks Online, Dext and other 3rd party apps You are comfortable giving feedback/training to others You are comfortable making complex decisions and providing your advice to decision-makers You are always seeking a better way to do things and how technology can assist You communicate very well (both written and verbal) and with respect You can explain the various sections on financial statements to team members clearly You like to-do lists, checkmarks, everything in its place and reconciled You enjoy cool new gadgets and apps. You have run out of space on your smartphone and had to keep only your most-used apps. You feel a sense of responsibility to see tasks through to completion. You like taking charge of the tasks you are responsible for. Sometimes this means being resourceful with the data and tools available. You have a strong internet connection - at least 18MBPS upload and 4MBPS download speeds Assets: You are interested in Blockchain or even own cryptocurrencies You have a creative side and like photography, writing, creating/editing videos, etc How we define success for your role: We are results-based, which means we care about: A predetermined number of jobs closed each month Percentage of work items completed before & on the due date Percentage of overdue jobs at any given time Number of continuing education credits earned Number of continuing education credits your team has earned Your team’s feedback on your communication and leadership Your client’s feedback on your communication and leadership NOT timesheets, number of hours or at what times of the day you work What is it like working at UpSide? Growth - We are constantly looking to improve. By holding regular lunch & learns and attending webinars on various topics we stay informed in a fast-paced world. Collaborative - We value everyone’s input because everyone is unique. We have an open and honest environment that is dependent on positivity. Remote - We are not your traditional 3 piece suit, 9-5 kind of firm. We work from home on our own schedule as long as deadlines are met. With this level of autonomy, we are going to have to really trust you, so we have built a multi-step video interview process

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ABOUT US We are a fast-growing online women's fashion store serving customers across the United States. Most of our customers are women aged 40 to 60+, and they expect warm, patient and professional service. We are looking for our first dedicated customer support specialist to join the team long term. WHO WE ARE LOOKING FOR You don't have to be perfect. We are looking for an honest, down-to-earth person who takes ownership, communicates openly and wants to grow with us. If you make a mistake, you tell us, and we fix it together. WHAT YOU WILL DO Give every customer a first reply within 1 hour during your shift, in a warm and professional tone Look up orders, tracking and payment status in Shopify Handle order questions, address changes, sizing questions, complaints and refund requests following our SOP and support playbook Save refunds where possible: solve complaints with smart solutions (like a discount to keep the item) instead of simply refunding, while keeping the customer happy Log every customer case in Notion Flag urgent cases (refunds, chargebacks, lost packages) to the owner TOOLS WE USE Gmail (customer support inbox) Shopify (orders, tracking, customers) Notion (ticket tracking) Klaviyo (customer email s) Claude (our AI support playbook that shows you which options you can offer in every case) SCHEDULE Part-time, around 20 hours per week. You must work during New York business hours (US Eastern Time), because that is when our customers are awake and email ing us. Working on weekends and during busy periods (Black Friday, holidays) is part of the job. REQUIREMENTS Excellent, near-native written English is a MUST. All our customers are American, so every email you write must sound natural, with perfect grammar and spelling. Applicants without top-level English will not be considered. Available to work in the New York time zone (US Eastern Time), including weekends and peak periods Honest, reliable and organized Calm and kind with upset customers Stable internet connection and your own computer NICE TO HAVE Experience in email customer support, ideally for a Shopify store Experience with any of the tools above Experience is a plus but not required. We will fully train you and give you a clear SOP so you always know what to do. CONFIDENTIALITY You will sign a non-disclosure agreement (NDA). All information about our store, products, suppliers and customers is strictly confidential. WHAT WE OFFER $2/hour base pay, paid every two weeks via Wise or PayPal Performance bonuses on top of your salary, based on your response time, honesty and trustworthiness, the number of refunds you save, and zero chargebacks. Your salary is not the only thing you earn with us. Long-term, stable position with a growing store Full onboarding and training Room to grow as the team expands HOW WE HIRE We start with a trial period. If it is a good fit for both sides, we continue with a long-term position. HOW TO APPLY Send a short message, written by you (no AI tools), with: 1. Your customer support experience (if any) 2. Which of our tools you have used before 3. Confirmation that you can work during New York business hours, including weekends 4. A short reply to this customer email : "I ordered a dress 10 days ago and it still hasn't arrived. This is ridiculous, I want my money back." Your reply to question 4 is also your English test, so take your time with it. Start your message with the words "AM Care" so we know you read the full post. Applications without it will not be reviewed.

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Company: Australian Offshore Staffing Agency Position: Freelance SEO Specialist Job Type: One-Time Project | Remote Payment: AUD $20 Fixed Fee (One-Time Payment) JOB OVERVIEW We are an Australian-based offshore staffing agency providing highly skilled Executive Assistants and operational support to businesses across Australia. We are seeking an experienced SEO Specialist to optimise our website, improve our Google search visibility, and ensure our business is easily discoverable through Google Search. KEY RESPONSIBILITIES Google Search & Indexing: Set up Google Search Console, submit our website sitemap, resolve indexing issues, and ensure our website is correctly configured for Google indexing. Website SEO: Optimise page titles, meta descriptions, headings, URLs, internal links, mobile performance, and relevant search keywords. Branded Search Optimisation: Improve our website's visibility when potential customers search for our company name and its variations. Technical SEO: Identify and resolve technical issues affecting website indexing, crawling, performance, canonical URLs, and structured data. Keyword Research: Identify relevant Australian search keywords relating to offshore staffing, remote Executive Assistants, and business operational support. On-Page SEO: Optimise existing website content and service pages to improve relevance and organic search performance. SEO Reporting: Provide a clear summary of completed improvements, indexing status, and recommendations for future growth. REQUIREMENTS Proven experience in technical SEO and website optimisation. Strong knowledge of Google Search Console, indexing, and sitemap submissions. Experience with keyword research, on-page SEO, and Google search rankings. Ability to independently identify and resolve website SEO issues. Excellent communication, reliability, and attention to detail. COMMUNICATIONS & PROFESSIONAL EXPECTATIONS We place a strong emphasis on reliability, responsiveness, and professional communication. Applicants must be proactive, provide timely updates, respond promptly to messages, and consistently follow through on agreed responsibilities and deadlines. Shortlisted candidates will be added to a dedicated WhatsApp group chat for direct communication, project coordination, and progress updates. PROJECT OBJECTIVE Our primary objective is to establish a strong Google search presence, ensuring our official website is correctly indexed, technically optimised, and easily discoverable when customers search for our company name. We are looking for someone who can implement practical improvements rather than simply provide generic SEO recommendations. COMPENSATION AUD $20 – Fixed, One-Time Project Fee This is a one-time freelance assignment, not an ongoing or hourly position. The agreed payment covers the completed project deliverables. HOW TO APPLY Please send your application to: ---------- Email Subject: SEO Specialist Application – [Your Full Name] Your application must include: A brief overview of your SEO experience. Examples of websites you have successfully optimised. Your proposed approach to improving our Google search visibility. Your WhatsApp phone number, including country code, so we can add you to our dedicated project group chat if shortlisted. Confirmation that you accept the AUD $20 fixed project fee. Important: Strong communication and prompt responses are essential. Shortlisted candidates are expected to remain responsive throughout the selection process and project. Suitable applicants will be contacted directly regarding the next steps.

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💻 Frontend Virtual Assistant – Shopify & E-Commerce We are looking for a technically skilled and detail-oriented Frontend Virtual Assistant to help manage, maintain, and improve the frontend of our e-commerce stores. This role is ideal for someone who is comfortable working with Shopify, online store interfaces, product management, and troubleshooting, and who can demonstrate strong technical and problem-solving abilities. Write Green in your headings if you read this. 🛠️ Key Responsibilities Work on and continuously improve the frontend of our online stores. Manage and update products within Shopify and our internal systems. Edit and maintain: Product titles and descriptions Prices Product variants Product images Product information and specifications After training, use our in-house applications to manage and update products efficiently. Identify and resolve frontend and product-related issues. Communicate with suppliers regarding product information, changes, specifications, images, and updates. Ensure product information is accurate, complete, and properly presented on the website. Follow internal processes and continuously look for ways to improve the store's frontend and product presentation. Requirements Strong technical and problem-solving skills. Hands-on experience with Shopify. Comfortable working with e-commerce websites and product management. Strong attention to detail. Able to learn new software and internal applications quickly. Good communication skills, especially when coordinating with suppliers. Able to work independently and troubleshoot issues without constant supervision. Must be able to demonstrate/prove your technical ability. Technical Ability Test We are looking for someone who can actually work with the systems, identify problems, and find solutions, rather than someone who only has basic Shopify or data-entry experience. 📩 Application Requirements To apply, please provide: Link to your resume/CV WhatsApp number – must be active and available for communication Briefly describe your Shopify experience Provide examples of your previous e-commerce, frontend, or technical work, if available Be prepared to complete a technical skills test as part of the hiring process. Who We're Looking For We need someone who is: Technically capable A strong problem solver Detail-oriented Fast to learn Reliable and organized Comfortable working with Shopify and other online tools Proactive and able to figure things out independently If you have strong technical skills, Shopify experience, and enjoy working behind the scenes to improve e-commerce stores, we'd love to hear from you! 🚀 📩 Apply now by sending your resume link and active WhatsApp number.

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We’re looking for a Paid Ads Specialist to plan, execute, and optimize high-performing campaigns that drive traffic, leads, and revenue. This role is ideal for a data-driven marketer who thrives on performance, testing, and scaling campaigns across multiple platforms. Key Responsibilities Plan, launch, and manage paid ad campaigns across Google Ads, Meta (Facebook /Instagram), LinkedIn, and other platforms (TikTok, etc.) Conduct keyword research, audience targeting, and competitor analysis Develop and optimize ad creatives, copy, and landing page alignment Manage budgets efficiently to maximize ROI and reduce acquisition costs Run continuous A/B testing on ads, audiences, and campaign structures Monitor and analyze performance metrics (CPC, CPL, ROAS, CTR, conversions) Identify scaling opportunities and implement data-driven strategies Collaborate with design and marketing teams for high-performing creatives Ensure compliance with platform policies and advertising guidelines What We’re Looking For At least 2 years of experience in e-commerce or digital marketing (preferred) Strong understanding of paid media fundamentals (attribution, tracking, optimization) Hands-on experience with Google Analytics, pixels, and conversion tracking Experience with retargeting, lookalike audiences, and scaling campaigns Knowledge of ad creative strategy (hooks, angles, copy frameworks) Familiarity with AI tools, automation, or reporting dashboards Highly analytical, detail-oriented, and proactive Key Performance Indicators (KPIs) ROAS improvement and consistency CTR optimization Conversion rate improvement CPA efficiency Scalable campaign performance Accuracy of reporting and insights Nice to Have Experience in health & wellness or DTC e-commerce Experience with email marketing and retention strategies Familiarity with CRO and A/B testing tools Schedule Full-time (8 hours) Graveyard shift (US hours) required What We Offer 100% remote work Training provided Growth opportunities into leadership roles How to Apply Please submit: Updated resume A thoughtful, original cover letter In your cover letter: Naturally include the phrase “I love coffee” Share something about yourself not found in your resume Answer the following: 1. Describe your experience with paid advertising, especially TikTok Ads. What does your daily workflow look like when managing e-commerce campaigns? Include platforms used (Meta, Google, TikTok, etc.). 2. Do you have experience working with platform algorithms and ensuring ad compliance while optimizing performance? Briefly share an example. Only shortlisted candidates will be contacted for the next steps.

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Hi, I have an AI-generated draft of a self-help “how-to” ebook. I need a skilled nonfiction ghostwriter to turn it into a fully original, human-written book. Budget: $70 USD for more than 7,000 words Payment conditions: Full payment upon completion (No upfront fees) Deadline: 14 days upon project acceptance. What I need: A complete rewrite from scratch. The AI draft is only a structure and outline, not text to paraphrase. A warm, direct, conversational voice that sounds like a real person with real experience. Original examples, stories and exercises. I'll give you my own stories and voice notes to build from. The eBook must: Contain original content (pass copyscape) NOT be written by AI tools (AI Tools can be used for researching content, but do not use it to produce the writing. It must pass Originality.ai AI content checker) Be written in a positive, conversational tone Be free from grammar/spelling errors And upon project completion, you agree to me having the full rights to the eBook and its content. To apply, please send me your work samples. Additional details of this project will be sent to you when you're hired. LEGAL NOTE: By applying for this project, you accept and agree to our terms and conditions as stated above in the job listing.

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We are looking for an experienced CPA Qualified Accountant to join our team! If you have a strong background in accounting and a passion for excellence, this role is perfect for you. Key Responsibilities: Manage and perform bank reconciliations accurately and efficiently. Utilize Xero accounting software for financial operations. Prepare and review financial statements, reports, and tax returns. Ensure compliance with Australian tax regulations (experience with Australian tax is required). Collaborate with internal and external stakeholders for financial planning and reporting. Qualifications: CPA qualification is required. Minimum of 5+ years of accounting experience. Proficiency in Xero and other accounting software. Strong understanding of bank reconciliations and general accounting principles. Prior experience with Australian tax processes is required. Excellent analytical, organizational, and communication skills. Work Hours: Full-time position, aligned with Australian business hours. Send your resume and voice recording to ----------

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Meta Ads & Google Ads Manager Do you love running Meta Ads that turn into real booked appointments? We’re looking for a high-performing Meta Ads & Google Ads Manager who wants to take ownership of the patient acquisition engine for a growing dental clinic. You’ll manage the full funnel: ads, leads, CRM - helping us convert leads into real patient bookings. If you enjoy improving campaigns, testing creatives and seeing real results from your work, this role will suit you well. Full-time remote role Salary: $1,300 AUD/month What You’ll Be Responsible For Managing and optimizing Meta Ads & Google Ads campaigns Monitoring lead flow and campaign performance Managing CRM pipelines and automations Tracking cost per lead and booked appointments WHO WE ARE LOOKING FOR: You’re someone who: Enjoys improving campaigns and solving problems Pays attention to data and performance Works efficiently and communicates clearly Takes ownership of results Is always looking for ways to improve performance Required Experience Experience managing Meta Ads campaigns Experience with Google Ads & managing campaigns Experience with CRM platforms (GoHighLevel or similar) Understanding of lead generation funnels ABOUT US Bayside Family Dentistry (BFD) helps patients with their pain points and restore good dental health, aesthetics and function, for the long term. We’re a growing clinic focused on great patient outcomes, strong systems and continuous improvement. We’re looking for someone who wants to help us scale our marketing and patient acquisition systems. HOW TO APPLY: Start your application with the sentence: “I’m ready to help BFD scale its patient acquisition engine.” Please also include: Your resume A short Loom video 2-3mins, explaining a Meta AND a Google Ads campaigns you have managed and their results

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Provide exceptional remote technical support for software products. Configure and deploy new applications as needed. Develop and maintain scripts to resolve complex coding issues. Manage user devices through remote access. Create and maintain technical documentation. Collaborate with developers to ensure seamless system operation. Perform regular backups and system checks for business continuity. Troubleshoot complex code and product issues on web and mobile platforms. Assist with testing, quality assurance, and GitHub tasks. Work with various technical interfaces like HTML, Javascript, CSS, excel . Proven capabilities across development technologies like Github, HTML, AJAX, JavaScript, and jQuery as needed. Experience with helpdesk and support technologies like Jira, Zendesk, Trello etc. Design training manuals and instructions for system users. Develop and support tools according to product specifications. Demonstrate excellent communication and time management skills. Adhere to all applicable health, safety, and HR procedures. Undertake additional duties as required. Qualification and Attributes: Bachelor's degree in Information Technology/Engineering or equivalent. A minimum of 3 Years of hands-on experience in the IT support process. AI and Modern Technology Requirements Must be AI-native and actively use AI tools in day-to-day work. Experience working with AI-powered development environments and cloud IDEs such as Cursor, Windsurf, Cline, Replit, or similar platforms. Familiarity with prompt engineering, expert prompting techniques, AI workflows, and AI-assisted software development. Experience leveraging frontier AI models (e.g., ChatGPT, Claude, Gemini, or equivalent) to improve support, development, troubleshooting, documentation, and productivity. Familiarity with AI agents, automation tools, skills design, and AI-assisted problem solving. Demonstrated ability to quickly adopt emerging technologies and apply them effectively in a business environment. Candidates who already use AI extensively in their daily workflow will be highly regarded. Preferred (Highly Regarded): Experience in both technical support and software development environments. Experience supporting SaaS products. Experience working with AI-assisted coding and development tools. Experience creating automations, workflows, or integrations using modern AI technologies. Key Behavioural Attributes: Strong problem-solving skills: you must be able to identify and analyse problems, and develop timely and effective solutions to resolve them. Effective communication skills: you must be able to communicate technical information in a clear and concise manner, and be able to communicate effectively with tea ---------- mbers and other stakeholders if required. Adaptability: you must be able to adapt to changing, additional or new technologies and business requirements, and be willing to learn and develop new skills. Attention to detail: you must have a strong attention to detail, ensuring that all IT systems are configured correctly and functioning as expected. Time management and prioritisation: you must be able to manage your time effectively and prioritise tasks based on their importance and urgency. Team player: you must be able to work collaboratively with other tea ---------- mbers to achieve common goals and objectives. Positive attitude: you must have a positive attitude and be motivated to help end-users and tea ---------- mbers and always represent our company in a positive light Please shoot me your CV and sample Profile to get considered? ---------- Thanks much!

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Finance & Administration Assistant | Remote We are looking for a Finance & Administration Assistant to provide remote support across finance, payroll, HR administration, compliance, KPI reporting, and general business administration. You will support an Australian business by maintaining accurate financial and operational records, assisting with financial processes and management reporting, coordinating administrative activities, and ensuring important business information, compliance records, and controlled documents remain accurate and up to date. Key Responsibilities Finance & Reporting Support accounts payable and accounts receivable processes Process supplier invoices and assist with debtor management Perform financial data entry and support bank and account reconciliations Complete pre-invoicing checks and maintain finance master data Collect, validate, and consolidate financial and operational data for KPI reporting Prepare and maintain weekly and monthly KPI dashboards and management reports Support budgeting, variance reporting, and job/client profitability analysis Support gross-margin and cost-per-clean / cost-per-site analysis Payroll & HR Administration Collect and review employee timesheets and prepare payroll information Maintain leave, entitlement, payroll, and employee records Track payroll exceptions and assist with payroll queries Support recruitment, employee onboarding, contracts, training, licences, and performance review administration Compliance & Administration Maintain ISO-aligned document and records management across ISO 9001, ISO 45001, and ISO 14001 Support internal audit preparation and maintain audit evidence registers Maintain compliance, licence, insurance, and certification registers Support CAPA tracking, policies, procedures, and continuous-improvement records Prepare reports and business documentation and provide general administrative support What We're Looking For 3 to 5 years' experience in finance administration, accounting support, payroll, or business administration Experience with spreadsheets and financial systems Ability to collect, validate, consolidate, and report financial and operational data Strong attention to detail and accuracy Strong organisational and time-management skills Good written and verbal communication skills Ability to handle confidential information and work independently in a remote environment Preferred Experience Experience supporting Australian businesses Familiarity with Xero, MYOB, or similar accounting platforms Payroll and HR administration experience Exposure to KPI dashboards, budgeting, variance reporting, or profitability analysis Exposure to ISO-aligned document control, audit preparation, or compliance administration How to Apply Please submit your application through our recruitment portal: Apply here: ---------- Applications submitted through the link above will be reviewed as part of our recruitment process.

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We are looking for an experienced CPA Qualified Accountant to join our team! If you have a strong background in accounting and a passion for excellence, this role is perfect for you. Key Responsibilities: Manage and perform bank reconciliations accurately and efficiently. Utilize Xero accounting software for financial operations. Prepare and review financial statements, reports, and tax returns. Ensure compliance with Australian tax regulations (experience with Australian tax is required). Collaborate with internal and external stakeholders for financial planning and reporting. Qualifications: CPA qualification is required. Minimum of 5+ years of accounting experience. Proficiency in Xero and other accounting software. Strong understanding of bank reconciliations and general accounting principles. Prior experience with Australian tax processes is required. Excellent analytical, organizational, and communication skills. Work Hours: Full-time position, aligned with Australian business hours. Send your resume and voice recording to ----------

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Key responsibilities: Bookkeeping and close Process all purchase and sales invoices for four entities, assigning every cost and revenue line to the entity that economically carries it. Run the month-end close per entity: accruals, prepayments, depreciation of the station and power bank fleet, GL reconciliation. Maintain clean AR/AP ledgers, chase missing invoices and receipts, and keep a complete audit trail. Process expense reimbursements and kilometre declarations against policy. Cash, payments and reconciliation Reconcile Stripe payouts, fees and refunds daily/weekly to the correct entity, in UTC with CET normalisation. Reconcile Airwallex (HK entities, multi-currency) and ABN AMRO/Revolut/bunq (NL entities) monthly, using account statements and MT940 exports. Prepare payment runs and maintain a 14-day payment overview per entity. Intercompany Book and invoice monthly intercompany recharges (payroll cost allocation, management fees, licence/royalty fees, product mark-up). Keep current-account (rekening-courant) and loan balances between entities reconciled and agreed every month, including interest accruals. Maintain the supporting schedules finance and tax advisers need for transfer-pricing documentation. Settlements and commissions Produce dealer settlements and venue/partner commission statements (self-billing) from platform data, reconciled to Stripe before they go out. Flag any gap between portal, Stripe and settlement figures before booking, not after. Tax and compliance Prepare NL VAT returns and ICP listings for both B.V.s, including reverse-charge on non-EU (e.g. US SaaS) suppliers and intra-Community supplies to EU dealers. Prepare payroll journals from Nmbrs and track loonheffing payments and assessments. Support the HK annual audit, profits tax filings and Business Registration renewals together with the company secretary. Prepare year-end files for the NL accountant (jaarrekening, VPB) and the HK auditor. Escalate any VAT or cross-entity question to the external accountant for sign-off; you prepare, they confirm. Systems and reporting Help migrate bookkeeping from Exact Online to Odoo (chart of accounts, VAT codes, entity setup, bank feeds). Deliver monthly management accounts input per entity (P&L, balance sheet, cash) and an NL vs. HQ split for Finance. Document every recurring process as an SOP and automate wherever the volume justifies it. Must have: A bachelor's degree or other higher education in accounting, finance or a related field; a professional accounting qualification (e.g. CPA, ACCA, CMA) is a plus. 5+ years of hands-on bookkeeping, including multi-entity groups with intercompany flows. Solid working knowledge of EU VAT mechanics (returns, reverse charge, intra-Community supplies); hands-on Dutch VAT and ICP experience is a strong plus. Experience running a monthly close independently, end to end. Fluent English, written and spoken; able to read Dutch invoices and statements (tools like translation software are fine). Comfortable with Exact Online or a similar package, and strong in Excel/Google Sheets. Nice to have Experience serving European clients remotely, as an independent freelancer. Experience with Hong Kong entities (audit cycle, profits tax, company secretary) or other non-EU group companies. Odoo accounting, ideally a migration. Payment-platform reconciliation (Stripe, Adyen, Airwallex) at high transaction volume. Startup or scale-up background: you build the process while running it. Familiarity with transfer-pricing documentation and royalty/licence flows. How you work You own the outcome and flag problems early, with a proposed fix. You document what you do so it can be checked, repeated and automated. You know where your expertise ends and when to bring in the accountant. Tools: Exact Online (moving to Odoo), Stripe, Airwallex, ABN AMRO, Revolut, Nmbrs, Google Workspace, Slack, ---------- Hours: Full-time (40 hrs/week) Contract: Independent contractor (no agencies or BPO providers) Location: Fully remote with CET business hours Compensation: Hourly rate [TBD — in EUR or USD], invoiced monthly Start date: [TBD]