Browse 20,628 active job listings tailored for Filipino VAs and freelancers.
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Client Success Manager β Slack , US Hours (Night Shift) We are a US-based marketing agency. We are hiring one person to be the voice of our company to every client we have. This is not a ticket-closing support job. You will be the single person our clients talk to every day, the person who runs their onboarding call, and the person who keeps them happy enough to stay with us for years. It is the most important hire we will make this year. This role requires US business hours, which means night shift in the Philippines. Please do not apply if you cannot commit to this schedule. What you'll do -Own the client Slack channels, answer questions, chase down answers from our team, keep nothing sitting unanswered -Run the onboarding call for every new client on Zoom, camera on -Coordinate between clients and our media buyers, email specialist, and fulfillment team when issues come up -Follow up on invoices and collect payment, professionally and persistently -Explain charges and additional costs clearly so clients never feel surprised -Introduce our additional services β fulfillment, payment processing, and others β when a client's situation fits -Improve our internal process as you go. If you see something breaking repeatedly, you fix the system, not just the i ---------- Requirements Excellent written English. This is genuinely the core skill of the job β you are our company in text, all day Confident on calls with US business owners Available during US business hours, consistently Experience in account management, client success, or agency client communication Organized enough to track accounts without dropping anything Comfortable talking about money β invoices, late payments, upgrades How to apply Start your application with the word CHANNEL so we know you read the post. Applications without it are deleted unread. Then do this short exercise β it is the whole application, and we read every one: A client messages your Slack channel at 9am: "This is the third week in a row we haven't seen the report you promised. Honestly considering whether this is worth continuing." Write your actual reply, word for word, as you would send it. Also tell us: How many client accounts have you personally managed at one time? What hours can you work, in US Eastern time? Have you ever had to ask a client for a late payment? What did you say?
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We are a consumer software company based in America. The responsibilities of the task: Creation of social media ads for Facebook , Instagram, TikTok, and YouTube Generating assets including images and videos for ads Extremely proficient in the usage of AI Research competitor's ads Editing and creating finished ads One important trait for our team is that you have a really good idea of what makes a great ad.
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Job Overview We are seeking a detail-oriented Virtual Assistant to retrieve handwritten documents, process them using Google Gemini AI, and perfor ---------- ticulous quality control to build clean lead spreadsheets in Google Workspace. This role starts at 10 hours per week with room for growth as our document processing volume increases. Key Responsibilities Log in to designated web portals to locate and download batches of handwritten documents. Run standardized prompts using Google Gemini to convert handwritten document text into structured spreadsheet data. Perform side-by-side Quality Control (QC) checks in Google Sheets, verifying AI extraction accuracy against the original raw documents. Correct misread numbers, names, and missing field data, keeping accuracy near 100%. Maintain organized Google Drive folders. Requirements Dual Monitor Setup: Mandatory for fast side-by-side visual auditing. Reliable Internet: High-speed connection with a reliable power/internet backup. Tech Proficiency: Comfortable with Google Workspace (Google Sheets, Drive) and basic AI tools like Gemini. Attention to Detail: Meticulous eye for spotting minor spelling errors, formatting issues, or misread digits. Schedule & Hours Hours: 10 hours per week (Flexible schedule). Growth: Potential for increased hours as data mining volume grows. Compensation & Pay Growth Starting Rate: $4.00 / hour ($40 / week for 10 hours). Performance Raise: Automatic raise to $5.00 / hour after 3 months based on accuracy, speed, and reliability. Paid Time Off: 5 days of Paid Time Off (PTO) per year, unlocked after passing the 90-day probation period. How to Apply To apply, please respond with the following: Set your application subject line to: Detail Checker - [Your Full Name] Confirm that you have a dual-monitor setup and a reliable internet connection. Briefly describe your experience using Google Sheets or AI tools (like Gemini or ChatGPT).
Confidential employer
Omnisend Email Specialist β Flow Builds + Weekly Campaigns (E-commerce) We are a US-based marketing agency managing e-commerce brands. We are hiring one email specialist to own email for our entire client base. Important β read this before applying. Our clients sell in a compliance-sensitive product category. That means mainstream email platforms scrutinize these accounts closely, deliverability is fragile, and copy has to be written carefully. You will need to care about domain authentication, warm-up, list hygiene, and sender reputation β not just pretty templates. What you'll do Per new client (intensive, one-time): Build the full flow set in Omnisend β welcome series, abandoned cart, browse abandonment, post-purchase, winback, and replenishment. Proper segmentation and branching, not one -email placeholders. This is the most important work you will do for us, because repeat purchase is where our clients make their money. Ongoing, per client: campaign email s per week once flows are live. Segmented sends, not blasts to the whole list. Monitor open rates, click rates, deliverability, and unsubscribes, and tell us when something is degrading. Requirements Hands-on Omnisend experience (strong Klaviyo experience is acceptable if you can switch quickly β say so) You can explain domain authentication and warm-up in your own words Real segmentation skill β you know why sending to everyone is a mistake You write your own email copy in clean, native-sounding English E-commerce background, ideally with repeat-purchase or consumable products You notice deliverability problems before we do How to apply Start your application with the word REPLENISH so we know you read the post. Applications without it are deleted unread. Then answer: Walk us through the last complete flow set you built. Which flows, what triggers and delays, what segmentation, and what were the results? A client's open rate drops from 38% to 12% over three weeks. What are the first four things you check? Which platform are you strongest in, and how many brands have you run email for? Please attach or link to one email you personally wrote. We care more about that than your resume.
Confidential employer
Job Type / Listing Settings Type of work: Full Time (40 hrs/week) Salary: $900β$1,300 USD per month (depending on experience, paid on time, every time) Schedule: PH night shift β you'll work US Pacific business hours (approx. 11:00 PM β 8:00 AM Manila time) Category suggestions: Marketing & Sales ? Facebook Marketing / Google AdWords / Email Marketing Digital Marketing Strategist β Work Alongside AI, Own the Results We're hiring a full-time Digital Marketing Strategist who wants to work on a modern, AI-powered marketing team. This is NOT a typical VA role where you grind through repetitive tasks all day. Most of our execution runs through AI tooling (Claude + MCP integrations connected directly to our marketing platforms). Your job is to be the human brain on top of it: direct the strategy, QA everything the AI produces, catch what it misses, and make sure our numbers across every channel are amazing. Think of the role as half execution, half quality assurance and strategy. What you'll own: Email marketing β plan and QA campaigns, flows, and segmentation; monitor deliverability, open/click/revenue metrics Facebook /Meta ads β campaign structure, audiences, creative testing, budget management Google Ads β search, shopping, and PMax campaigns; keyword and bid strategy TikTok ads β campaign setup, creative angles, trend-driven testing New ad ideas β you'll constantly pitch fresh hooks, angles, offers, and creative concepts Reporting & analytics β weekly performance reporting across all channels; spot problems early, find opportunities, and recommend what to do next QA of AI-generated work β review campaigns, copy, and reports produced through our AI workflows before anything goes live; nothing ships without your sign-off Who we're looking for: 2+ years hands-on experience running paid ads (Meta and Google required; TikTok a big plus) Real email marketing experience (Klaviyo, Mailchimp, or similar) β flows, campaigns, list health Strong analytical skills β you're comfortable in a spreadsheet, you know your ROAS from your CTR, and you can explain WHY a number moved, not just report it Excellent written English β you'll be reviewing and editing customer-facing copy Detail-obsessed β you catch the typo, the broken UTM, the audience overlap, the tracking gap Curious about AI β you don't need to be an AI expert, but you should be excited (not threatened) about working with AI tools daily. We'll train you on our stack. Able to work US Pacific business hours (PH night shift) with reliable internet and a backup plan for power/internet outages Why this role is a great gig: $900β$1,300/month depending on experience, paid reliably Learn a cutting-edge AI-driven marketing stack β skills that will make you extremely valuable for the rest of your career Direct access to the business owner β no layers of middle managers Long-term, stable role β we want someone who grows with us 13th month pay and paid PH holidays after probation (edit/remove to match what you actually offer) How to apply (read carefully β this is the first test): Start your application with the word "MOONSHOT" so we know you read the full post Tell us about ONE paid ad campaign you personally ran: the goal, what you did, and the actual numbers (spend, ROAS/CPA, what you learned) Tell us about ONE time you caught a mistake before it went live β what was it and how did you catch it? Include your favorite marketing report or dashboard you've built (screenshot or description is fine β redact client info) Your expected monthly salary Applications that don't follow these steps will not be read. If you're the detail-oriented strategist we're looking for, this filter is your first chance to prove it.
Confidential employer
We're a fast-growing digital marketing agency, and we're building short-form content into a serious client acquisition channel: Instagram, Facebook , YouTube Shorts, and wherever else attention lives. We need one person to own that machine end to end: scripting, coordinating production, managing the edit pipeline, scheduling, split testing, and reading the data to figure out what actually converts. You'll work directly with our founder, who has previously scaled an audience to 250,000 followers, to test topics and formats, sharpen scripts, and turn views into booked sales calls. This is a growth role, not a posting role. If your experience is scheduling pretty graphics to Facebook , this isn't for you. If you understand hooks, retention, packaging, and what makes short-form content pull views and pull customers, keep reading. About us OPT Digital is a Wellington, New Zealand-based agency helping local trades and home service businesses grow through search across New Zealand, Australia, and the United States. We've grown quickly into a seven-figure run rate, and our goal by the end of 2026 is to be the most trusted name in Local SEO for service businesses in our markets. Two things that make us different. First, we treat content like paid media: everything is a test, everything gets measured, and formats earn their place with data. Second, we build our own internal tools. Every department at OPT runs on custom dashboards and automations built in-house, and you'll help design the ones that make your job easier. Why this role exists We're recording a large volume of short-form content with our founder on camera and an in-house videographer and editing team behind it. What's missing is the operator in the middle: the person who takes a topic from idea to script to shoot to edit to published post to performance review, and keeps that flywheel spinning every single week without anything stalling. The raw materials are all here: a founder with a proven track record on camera, production capacity, an editing team, and a clear offer that converts. Your job is to turn those pieces into a content engine that grows our audience and feeds our sales pipeline. What you'll own 1. Scripts and formats. Write and co-write short-form scripts with the founder. Develop hooks that stop the scroll and structures that hold retention. Research what's working in our niche and adjacent ones, and bring format ideas to the table. You're expected to have opinions, backed by examples. 2. The production pipeline. Plan and coordinate recording sessions so shoot days are efficient and nothing gets filmed without a purpose. Brief the editing team clearly, manage revisions, and keep the pipeline moving from raw footage to publish-ready content on a consistent rhythm. 3. Publishing and testing. Schedule and post across Instagram, Facebook , YouTube Shorts, and other relevant platforms. Run structured split tests on topics, hooks, and formats. Manage the accounts day to day: captions, packaging, and the details that d ---------- whether a good video performs or dies. 4. The data. Track performance across platforms and present it clearly: what's growing, what's converting, and what we should double down on or kill. Views are the input. The metric that matters is qualified leads and booked calls coming from content, and you connect the two. 5. The tools. Work with the founder to build the internal dashboards and automations that remove the grind from your role, including content calendars, performance tracking, and publishing workflows. You tell us what would make the machine run faster, and we build it together. Who this role is for You have real, demonstrable experience growing short-form content: accounts you've run or contributed to, with numbers you can show us. Views, follower growth, and ideally leads or sales driven by content You understand the mechanics of short-form: hooks, retention curves, packaging, pacing, platform-specific behavior, and why the first two seconds d ---------- everything You can write scripts, hooks, and captions in sharp, natural English that sounds like a person, not a brand account You've coordinated production before: managing shoot schedules, briefing editors, running revisions, and hitting a publishing cadence without being chased You're genuinely analytical: comfortable in platform analytics, honest about what's working and what isn't, and able to present findings clearly You think in funnels, not just followers. You understand that the goal is turning attention into paying clients, and you make content decisions accordingly You're organised enough to run a multi-platform publishing operation solo, and proactive enough that the founder never has to ask "where's this week's content?" Strong bonus: experience with B2B, agency, or "boring niche" content (trades, local business, finance, SaaS), proving you can generate views without dancing or trends as a crutch What we offer $1,100-$2,000 USD/month depending on experience, and we'll go above the band for someone who can show a genuine track record of growth and conversion 13th month pay HMO allowance after your probation period Paid time off plus paid Philippine public holidays Fully remote. Work from anywhere in the Philippines Direct daily collaboration with a founder who's built an audience before and treats content as a first-class growth channel, not an afterthought An in-house videographer and editing team. You're the strategist and operator, not a one-person band doing everything Custom tools and automations built around your role A content function that is yours to own and shape, with a clear path to a head-of-content seat as the channel scales How to apply We read every application that follows these instructions, and we skip every one that doesn't. Use the subject line: SHORT-FORM - [Your Name] In your application, answer these four questions: Link to 2-3 pieces of short-form content or accounts you've worked on, and tell us exactly what your role was and what the results were (real numbers, please) In your opinion, what's the most important part of a piece of short-form content, and why? Describe how you'd structure a split test to find our best-performing content format in the first 60 days Lastly: what makes a good hook, in your opinion? Optional but strongly encouraged: include a short Loom or video (2-3 minutes) introducing yourself and walking through a piece of content you're proud of and why it worked. Applicants who do this go to the top of the pile. We're reviewing applications now and will move quickly with the right candidates. The OPT Digital Team
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Weβre a fast-growing brand looking for AI-native video editors who already know how to create high-quality, scroll-stopping content at scale. WE DO NOT HIRE PEOPLE WHO STILL NEEDS TRAINING. This isnβt a learning role β weβre looking for people who are already comfortable, fast, and consistent with AI video production. What youβll be doing: Creating 4β6 videos per day, 6 days a week Keeping turnaround times quick and communication clear Using prompt engineering that actually drives engagement and conversions You should already be experienced with all of these: Higgsfield AI Veo 3 ElevenLabs Kling Heygen Weβre looking for someone who is: !!!AI-native and efficient !!!Creatively sharp with a good eye for detail !!!Able to keep up with a fast-paced workflow !!!Focused on both quality and output Pay: Starts at $3 per video Higher pay available as speed and quality improve How to apply: Message us on ---------- Send your latest AI-generated videos only RESUMES WILL NOT BE ENTERTAINED. No long intros β weβre hiring based on your work If you can keep up and deliver consistently, youβll fit right in.
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Weβre looking for AI video editors who can create ultra-realistic skincare videos. !!!Requirements: Must know: Higgsfield, Flow, ElevenLabs Can produce 5β6 videos/day (or more) Clean, realistic, aesthetic editing style !!!No Resume Needed Just send your portfolio / sample videos !!!Pay $3 per video (starting) Higher pay based on speed + quality !!!Apply via WhatsApp ---------- Just send your work β no long intro needed.
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We're a fast-growing brand and we're not here to train anyone. If you're already producing high-quality AI video content daily, keep reading. This is full-time. 4-5 videos per day, 6 days a week. Fast turnaround and fast communication are non-negotiable. If you can't keep up, this isn't for you. You must know Higgsfield AI, Veo 3, ElevenLabs, and HeyGen. Prompt engineering that actually converts is a must. We're not looking for people who are "learning" these tools β we need people who own them. AI-native only. Fast. Efficient. Creatively sharp. Obsessed with quality. Pay is $3 per video. The output is in your hands. To apply, add us on ---------- Send your most recent AI-generated videos only. No resumes. No regular edits. No intros. We hire based on your actual work. That's it.
Confidential employer
We're a fast-growing brand creating premium AI-generated video content and we need someone who's already operating at a high level. This is full-time. 5β8 videos per day, 6 days a week. Fast turnaround and fast communication are non-negotiable. You must know Higgsfield AI, Veo 3, ElevenLabs, and HeyGen. Prompt engineering that converts is a must. AI-native only. No beginners. No learning curves on our time. Pay is $3 per video. To apply, add us on Telegram : ---------- Send your most recent AI-generated videos only. No resumes. No regular edits. We hire based on your actual work.
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We're a fast-growing skincare brand creating premium AI-generated video content and we need someone who can keep up. Minimum requirements: 5β8 videos per day, 6 days a week, full-time availability. Fast turnaround. Fast communication. No excuses. You must be skilled in Higgsfield AI, Veo 3, ElevenLabs, and prompt engineering that actually converts. We're looking for editors who are AI-native, fast, efficient, and creatively sharp. Obsessed with quality and detail. Comfortable in the beauty and skincare space. This is full-time. This is real work. This is for people who are already doing this at a high level. Pay is $3 per video. To apply, Send your most recent AI-generated videos only. No resumes. No regular edits. No intros. We hire based on your actual work.
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Hiring AI Video Editors We're a fast-growing company looking for experienced, AI-native editors only. You must know Higgsfield AI, Veo 3, ElevenLabs, and HeyGen. 4β5 videos per day, 6 days a week. Full-time, 8 hours a day. Fast, efficient, and prompt-smart. Pay is $3 per video. Interested? Add us on Telegram : ---------- Send your most recent AI-generated videos only. No resumes.
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We're a fast-growing AI Video Agency looking for experienced, AI-native editors only. You must know Higgsfield AI, Veo 3, ElevenLabs, and HeyGen. Not just familiar β actually skilled. We're looking for editors who are fast, efficient, and smart with prompts and creative execution. 4β5 videos per day, 6 days a week. Full-time commitment required. Pay is $3 per video. Interested? Add us on Telegram : ---------- Send your most recent AI-generated videos only. No resumes, no traditional edits. We hire based on actual AI work.
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We're a fast-growing DTC brand looking for editors who are AI-native, not AI-curious. You must be proficient in Higgsfield AI, Veo 3, ElevenLabs, and HeyGen. 4β5 videos per day, 6 days a week. Full-time commitment. Fast, prompt-smart, and creatively sharp. Pay is $3 per video. Interested? Add us on Telegram : ---------- Send your most recent AI-generated work only. No resumes. No traditional edits. We hire based on what you can actually produce.
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being able to study and edit clips of a video in order to post for content studying competition to reflect similar content making a script on content that works content to focus on will be fb, instagram and tiktok
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in charge of calling all the leads from the list to set appointment with a tax sales person remarking response on each lead to follow up and eventually close must be fluent in English must have some US tax experience must have good internet and and computer to handle the calls online
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We are looking for somebody to join our hospitality team who specializes in social media management, specializing in meta ads, google ads and all other areas
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Canva Designer Affiliate Collages & Carousels I'm looking for a skilled Canva designer to create high-converting collages and carousels to promote products for my affiliate shops on Shop My, Mavely and my Amazon Influencer storefront. What you'll be doing: -Design single collage graphics and multi-slide carousels to promote products, styled for Instagram, Facebook , and Pinterest -Create content that boosts clicks and drives conversions -Turn around designs quickly and consistently on a regular posting schedule -Build and use editable, reusable templates where possible so batches can be produced faster What I'm looking for: -Strong, experienced eye for Canva collage/carousel aesthetics and layout -Good sense of styling for fashion, home, and lifestyle products -Understanding of what performs well on each platform for affiliate content -Mavely experience is a plus, but not required -Able to maintain a steady output of 5+ designs per day to support 1-2 day batch turnaround -Reliable communication -Ability to work efficiently from a shared product link or brand info I provide Note: This is a design-only role. I handle all posting and publishing myself.
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We are looking for a Graphics designer to work with our Hospitality company. They will work along side our marketing manager to provide assets for across a range of different platforms
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We are Scout Data, a U.S.-based software company serving solar, roofing, HVAC, and other home-services sales teams. We are hiring a confident inbound sales closer to run product demos for prospective and self-serve customers. What you will do: Run scheduled product demos by Zoom and phone Learn each prospect's needs and clearly present the right ScoutStack solution Explain our map software, property data, lead lists, and managed-campaign products Handle questions and objections professionally Follow up with qualified prospects and guide them to a decision Keep accurate notes and next steps in our CRM Close deals from appointments scheduled by our appointment-setting team You will not be responsible for building your own pipeline or finding your own leads. Our team will schedule inbound demos for you. What we are looking for: Excellent, easy-to-understand spoken English Excellent written English and professional grammar Strong listening skills and a clear, confident presentation style Previous experience in sales, closing, product demos, or customer-facing calls Comfortable leading conversations over Zoom and phone Able to understand a prospect's problem instead of reading a rigid script Organized and consistent with follow-up Reliable internet, a quiet workspace, and professional audio/video Available Monday through Friday during approximately 8:00 AM to 5:00 PM Pacific Time Experience selling SaaS, marketing services, data products, solar, roofing, HVAC, or other home-services products is helpful but not required. How to apply: 1. Begin your application with the words CLEAR ENGLISH. 2. Attach a Loom link of a 60-90 second audio or video recording introducing yourself and briefly explaining a product or service you have sold. 3. Describe your experience running demos, handling objections, and closing sales. 4. Include your internet speed and confirm that you can work Pacific Time hours. Applications without the requested recording will not be considered.
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I'm looking for a highly organized Executive Admin to work closely with me as the Managing Director and become a key part of our growing business. This is much more than a traditional administrative role. You'll support our sales, marketing, and operations while helping improve our systems and processes. I'm looking for someone proactive, detail-oriented, and eager to grow with the company long-term. Key Responsibilities Manage my calendar, email s, and daily administrative tasks. Proofread and professionally format sales proposals prepared by our General Manager. Follow up with clients after proposals have been submitted. Respond to new inquiries and assist with estimate and proposal preparation. Create and manage our social media presence using photos and videos from our project site diaries. Develop marketing collateral, capability statements, and other branded materials. Review and clean up field data entered into Varicon. Review job cost timesheets within Varicon. Ensure daily site diaries are completed by supervisors and distributed to relevant project stakeholders. Provide general administrative support to help improve business systems and processes. What I'm Looking For Excellent written and spoken English. Outstanding organizational skills and exceptional attention to detail. Experience using Canva and managing social media platforms. Previous Executive Assistant or Virtual Assistant experience. Confidence communicating professionally with Australian clients. A proactive mindset with the ability to work independently. Construction industry experience is an advantage but not required. Why Join Us? I'm looking for someone who wants to build a long-term career with our company. As we continue to grow, you'll have the opportunity to grow alongside us and take on greater responsibilities. How to Apply To be considered, you must complete BOTH application forms below. Applications submitted without both forms will not be reviewed. Form 1: ---------- Form 2: ---------- Once you've completed both forms, your application will be reviewed, and shortlisted candidates will be contacted for the next step. We look forward to hearing from you!
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I need a talented editor to work on social media content. Please reply with "I am the one" My company is Women Growing Wealth. Tell me why you would be a great fit rto support me. Thanks! Tamar Hermes
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Video Editor & Ad Creative β Make Ads That Sell, Not Just Look Pretty We're hiring a full-time creative who lives and breathes short-form ads. You'll be the person behind our paid ad creative across TikTok, Meta (Facebook /Instagram), and YouTube β editing scroll-stopping videos, designing static ads, and constantly pitching new hooks and concepts we should test next. This is a direct-response creative role. We don't care about winning design awards β we care about thumb-stopping hooks, watch time, CTR, and ads that actually convert. If you get excited seeing YOUR ad win the A/B test, this role is for you. You'll work closely with our Digital Marketing Strategist and business owner on an AI-powered marketing team β we use modern AI tools for scripting, research, and iteration, so you'll spend your time on the creative work that actually moves the needle, not busywork. What you'll do every week: Edit short-form video ads β UGC-style edits, hook variations, captions/subtitles, sound design, cutdowns for TikTok, Reels, and Meta feed (this is ~60% of the role) Design static ads β image ads, carousels, and thumbnails that stop the scroll Brainstorm new ad concepts β bring us hooks, angles, trends, and formats to test; you'll pitch ideas in every creative meeting, not just wait for briefs Iterate on winners β take our best-performing ads and produce fresh variations (new hooks, new openers, new formats) to beat the control Study the data β review which of your ads won and lost, and use that to make the next batch better Stay on top of trends β you know what's working on TikTok and IG this week, not last quarter Who we're looking for: 2+ years editing video, with real experience making ads (not just vlogs, weddings, or gaming montages) Strong with Premiere Pro or CapCut Pro + After Effects (or equivalent); Photoshop/Canva/Figma for statics You understand direct-response principles: the first 3 seconds d ---------- everything, captions are mandatory, one idea per ad A portfolio of short-form ad work you can share (this is required β no portfolio, no interview) Creative brain, not just technical hands β you generate ideas, you don't just execute briefs Good written English and reliable communication Able to work US Pacific business hours (PH night shift) with fast internet, a machine that can handle video editing, and a backup plan for power/internet outages Nice to have (not required): Experience with ad creative for e-commerce or DTC brands Basic motion graphics / animated text skills Familiarity with AI creative tools (image generation, AI voiceover, script tools) You've run or helped run ad accounts and understand metrics like CTR, thumbstop rate, and ROAS Why this role is a great gig: $800/month starting salary with a clear path to raises β we review performance and pay every 6 months, and creatives whose ads win get rewarded Long-term, stable, full-time role β we want someone who grows with us for years Direct access to the business owner and strategist β your ideas actually get tested, fast Work with a modern AI-powered stack β skills that will keep you ahead of 99% of editors 13th month pay and paid PH holidays after probation (edit/remove to match what you actually offer) How to apply (read carefully β this is the first test): Start your application with the word "THUMBSTOP" so we know you read the full post Link your portfolio β specifically your 3 BEST short-form ad edits (TikTok/Reels/Meta). Tell us which one you're proudest of and why Pitch us ONE ad idea: pick any product you like, and describe the hook, the first 3 seconds, and why it would stop the scroll Tell us which editing tools you use daily Confirm you can work US Pacific business hours full-time Applications that skip any of these steps will not be read. Creative work is detail work β show us you've got it from the very first message.
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About Valberg Commerce Valberg Commerce is a growing eCommerce company based in Dubai, working with international brands to deliver outstanding online shopping experiences. We believe that exceptional customer service is one of the key drivers of long-term business success, and we're looking for someone who shares that mindset. About the Role We are looking for a proactive and detail-oriented Customer Support Specialist to join our remote team. In this role, you will be the first point of contact for our customers, ensuring every interaction is handled professionally, efficiently, and with empathy. Whether it's answering questions, tracking orders, processing returns, or helping customers find the right solution, you'll play an important role in creating an outstanding customer experience. We are open to both Part-Time (20 hours/week) and Full-Time (40 hours/week) applicants. Responsibilities Respond to customer inquiries via email , live chat, and social media. (Ticket Software) Track and monitor customer orders. Assist customers with shipping updates and delivery issues. Process returns, refunds, and exchanges according to company policies. Review and apply discount codes and vouchers when appropriate. Resolve customer concerns quickly while maintaining a high level of customer satisfaction. Document customer interactions accurately within our support platform. Collaborate with other tea ---------- mbers to improve processes and customer experience. Use translation tools such as DeepL to communicate with customers in different languages when required. What We're Looking For Excellent written and spoken English. Previous experience in customer support, preferably within eCommerce. Strong communication and problem-solving skills. Empathetic, patient, and customer-focused mindset. High level of attention to detail and organizational skills. Comfortable working with customer support software and online tools. Confident using AI and productivity tools, including ChatGPT and DeepL. Able to work independently in a remote environment while staying organized and accountable. Reliable internet connection and a professional work environment. Nice to Have Experience with Shopify. Experience using help desk platforms such as Gorgias, Zendesk, Freshdesk, or similar. Familiarity with international shipping and logistics. Additional language skills are a plus but not required. How to Apply If you're passionate about delivering excellent customer experiences and enjoy solving problems, we'd love to hear from you. Please send us: Your CV/Resume A short introduction about yourself Your preferred working model (Part-Time or Full-Time) Your earliest possible start date (preferable latest august 15) Your expected hourly or monthly compensation Join Valberg Commerce and help us create exceptional experiences for customers around the world.
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