IT Supervisor | IT Support Speacialist
₱200/hr
~$4/hr USD
- IT Supervisor at Philippine Duplicators, Inc. - Systems Administrator with experience in enterprise IT infrastructure and technical support. - Technical Lead for ERP implementation and business systems integration. - Skilled in Network Infrastructure, system deployment, and administration. - Experienced in Cybersecurity, endpoint protection, and IT security best practices. - Proficient in Windows Server, Active Directory, and Microsoft 365 Administration. - Web Administrator with expertise in WordPress, website optimization, and SEO. - Experienced in Software Development, database management, and process automation. - Oversees IT operations, preventive maintenance, backups, and multi-branch technical support. - Passionate about leveraging technology to improve operational efficiency and drive digital transformation.
IT Supervisor
Philippine Duplicators, Inc
Oct 2025 — Present
As the IT Supervisor, I oversee the organization's daily IT operations, ensuring the reliability, security, and efficiency of all technology systems across multiple branches. I lead IT projects, including ERP implementation, infrastructure upgrades, and business process automation, while managing systems administration, network infrastructure, cybersecurity, endpoint protection, and website administration. My responsibilities also include developing IT policies and standard operating procedures, planning preventive maintenance schedules, coordinating technical support activities, managing vendor relationships, overseeing data backup and disaster recovery strategies, and mentoring the IT team. I work closely with management to align technology initiatives with business objectives, improve operational efficiency, and drive the company's digital transformation efforts.
IT Support
Philippine Duplicators, Inc
Sep 2023 — Sep 2025
As an IT Support Specialist, I was responsible for providing technical assistance to employees across multiple departments, ensuring the smooth operation of computer systems, software, and network infrastructure. My responsibilities included troubleshooting hardware and software issues, installing and configuring workstations, maintaining printers and peripheral devices, administering user accounts, performing preventive maintenance, managing backups, and supporting Windows Server and Active Directory environments. I also assisted in maintaining the company's ERP system, website, CCTV systems, email services, and network connectivity while delivering timely resolutions to minimize downtime and maintain business continuity.
