Remote Business Development & CRM Executive

• Role Summary -

You’ll play a crucial role in growing and managing our client database across the UK health and social care sector. Your core focus is maintaining accurate CRM records, expanding our database into new territories, and—if capable—initiating meaningful conversations with care providers to identify opportunities for agency staffing and training support.

---------------------------------------------

• Key Responsibilities -

Maintain and update the CRM (Client Relationship Management) database

Regularly verify and clean contact records for accuracy and relevance

Research and expand our database into target regions (e.g. Norfolk, Kent, London)

Identify care homes, supported living services, and healthcare organisations

Gather accurate contact data (Registered Manager, HR Leads, etc.)

Input data into our CRM with correct tags and source tracking

Qualify contacts (Do they use agency staff? Are they decision-makers?)

---------------------------------------------

• Progression Responsibility -

Contact qualified leads via email or phone to explain our services

Discuss their current use of temporary staffing or training providers

Book meetings with interested care providers for the UK manager to attend

---------------------------------------------

• Ideal Candidate Profile -

Excellent spoken and written English

Confident communicator with polite, professional phone manner

Detail-oriented, highly organised, and efficient with CRM tools

Previous experience with CRM systems or healthcare admin is a plus

Proactive mindset with strong initiative and drive