Remote Client Comms + Admin Assistant (Adventure Travel)

Hey legends :)) I run Boxontour, small group camping and trekking trips through places like Kyrgyzstan, Nepal and Mongolia for travellers aged 22 to 40. Our community has grown to around 33,000 people, and I need someone to help me keep up with everyone who wants to come along!!

What you’ll be doing:

Answering Instagram DMs from people asking about trips (dates, prices, what’s included, fitness level)
Processing booking forms

Email ing travellers to collect flight details, travel insurance and passport style photos
Setting up a WhatsApp group for each trip and sending the pre trip info
Liaising with our local hosts about group details

The most important part: you’ll be writing as me, so you need to SOUND like me. You’ll go through my past messages and learn how I talk to people, so every reply feels personal and warm, never like a template or a corporate inbox.

You’ll be great at this if you:

Have perfect written English (spelling, grammar and natural, casual flow)
Can pick up someone’s tone and match it
Are super organised and never let a message slip through
Can reply within a day, including a few check-ins on weekends
Love travel and the outdoors (big bonus)