Supply Chain Manager

We are a fast growing DTC skincare brand selling in 8 countries, producing direct with manufacturers in China and fulfilling through a 3PL and Amazon FBA. We are looking for a Supply Chain Manager to own everything from the factory to the warehouse shelf.

Full time. Owns production, inbound logistics, stock planning and Amazon inbound. Reports to the COO.

What You Own
-The suppliers. You are the single point of contact with our manufacturers in China. Pricing, production orders, cargo ready dates, and pushing for a partial shipment when we need stock sooner. You come back with a date, not with a promise to check.
-The stock. You know our stock level per SKU per market without being asked, and you reorder before anything runs out. If a SKU will go out of stock inside its own lead time, we hear it from you first. You also keep the 3PL inventory records right, per SKU code, and you flag it when their numbers and ours do not agree.
-Quality control. You agree the inspection date with the supplier, coordinate with our QC firm, and get the inspection booked in time to cover a meaningful part of the order rather than the last carton.
-Barcodes and labelling. The right barcode on the right product, checked on the line before production runs. A wrong barcode caught after 50,000 units are sealed is a failure of this role.
-Compliance and documentation. Lab testing for each market, certification, ingredient and claim documents, UPC registration, and checking packaging artwork before it goes to print.
-Inbound logistics. Freight quotes and bookings, sea and air, carton and pallet planning, customs and duty, and delivery into our 3PL.
-Amazon inbound. FBA shipment plans with our 3PL, relabelling instructions, cartonization, and getting goods dispatched into the Amazon warehouse.
-New product production. From sample through to first shipment.
-Supplier invoices. You prepare and submit them with the matching order so finance can verify and pay. You do not pay them yourself.
-Reporting. Stock cover per SKU, landed cost per SKU to finance, every open production order with its date, and anything at risk, once a week without being asked.

What You Do Not Own
This is here so there is no confusion about it later.

• Individual customer orders. Ready for pickup lists, failed deliveries, returns to sender, reshipments, refunds and fraud risk orders sit with the backend order team.
• Customer service and disputes.
• Paying invoices. You prepare, finance pays.
• The Amazon account itself. Listings, pricing, advertising and account health sit elsewhere. You own what physically goes into the warehouse.

How the Role Is Judged

• Nothing sits still without us knowing it is sitting. If you are waiting on a decision, a sample or a supplier, you say so the same day.
• No stockout that was visible in advance. Lead times are known, so running out is a planning failure, not bad luck.
• You raise the problem before it reaches us from the 3PL or from a customer.
• You do not need to be chased for an update.

What We’re Looking For

• You have run production directly with manufacturers in China, not through an agent or a trading company.
• You have placed and tracked purchase orders against lead times for a physical product business, with stock cover as the number you were judged on.
• You have shipped into Amazon FBA yourself: barcodes, labelling, cartonization, inbound placement.
• Cosmetics or another regulated category, so certification, claims and ingredient documents are not new to you.
• Freight experience: quotes, bookings, customs and duty, sea and air.
• You overlap with both China and Europe in your working day.
• Full time. This role failed before as a part time arrangement and we are not repeating that.
• You work ahead of the problem rather than reacting to it.

What to Include in Your Application

• The products you ran production for, the supplier country, and the volume per month or per year.
• One FBA shipment you planned, with the units and the carton count.
• A stockout you caused or inherited, and what you changed afterwards.
• One time you pushed a supplier into a date they said was impossible, and how.
• Your time zone and your working hours.