Appointment Setter / Inside Sales VA (US Calls, Home Services)

We run Facebook and Instagram lead generation for home service businesses in the US, starting with a house cleaning company in Charlotte, North Carolina. We are hiring a part-time appointment setter to call new leads quickly and book them in.

WHAT YOU WILL DO

• Call new leads within 5 minutes of them submitting a quote request (during your shift)
• Confirm their details: home type, size, cleaning type, and how often they want service
• Give the price from our simple price sheet and answer basic questions
• Book the appointment on a shared Google Calendar and send a confirmation text
• Follow up with leads who did not answer (call, text, call again next day, final text on day 3)
• Log every call in our Google Sheet: called time, outcome, booked date, and notes

SCHEDULE

• 20 hours per week, Monday to Friday, about 4 hours per day
• Must work US Eastern business hours (Philippines evening/night shift)
• Room to grow to full time as we add new home service clients (roofing, HVAC, and more)

REQUIREMENTS

• Clear, confident spoken English with a neutral accent
• At least 1 year of outbound calling, appointment setting, or customer service for US clients
• Comfortable with Google Sheets, Google Calendar, and a softphone app
• Reliable internet, quiet workspace, and a good headset
• Friendly, organized, and fast to follow up
• Bonus: GoHighLevel or CRM experience, home services or cleaning industry experience, Spanish

PAY

• $4 to $6 per hour depending on experience
• Paid trial week before long-term hire

HOW TO APPLY
Start your application with the words "Crown Calls" so we know you read this post. Then include:
1. A 1 to 2 minute voice recording of you introducing yourself as if you were calling a homeowner about their cleaning quote
2. Your US calling experience (company type, what you sold or booked, and for how long)
3. Your available hours in US Eastern time

Applications without a voice recording will not be reviewed.