Heir Outreach Specialist

We are hiring the person everyone tells things to.

JABO REI is a US real estate firm. We buy houses families inherited and never settled. The paperwork tells us what happened, never why a family left its largest asset untouched for ten years. Your job: be the first voice that family hears — and come back with the why.

Most callers stop at the first answer. Ours don't.

An heir says: "We just haven't gotten around to it." That's Level 1 — the reason given. Level 2 is the cause: what made it hard to get around to? "My brother won't return my calls." Level 3 is the root: why won't he? He cared for their mother in that house. He believes it's his.

Reaching Level 3 can't be scripted. It happens because the heir said one sentence that wasn't the whole story — and you noticed, and your next question walked through the door it opened. If you already listen this way, you know what we're describing. If you don't, no training fixes it. That's why we test for it before we hire.

The work

• First calls to heirs from fully researched files — family tree, debts, documents — during US hours (overnight PH).
• You talk less than a third of the time. No selling, no pitch, no commission — a separate team handles offers, by design.
• Every call ends with something real: a next step at a specific time, or a family that trusts you'll call back.
• Your notes retell the whole story, complications included.
• Calls are recorded and graded on depth and listening, never dial volume.
• Hours start at 4/day, growing as your deals close: 5 after your first, 6 after your second.

Don't apply if a script is your safety net, silence makes you fill it, commission is your fuel, or a painful story sends you reaching for comfortable phrases.

Background: outbound calling experience is required — you must already be at home on live calls with strangers. Real estate and sales experience are not: sales habits usually have to be unlearned here. Our best people come from escalations, retention, intake, care coordination — anywhere the real job was hearing people in hard moments.

Pay: $5/hr starting, flexible based on skill — the assessment d ---------- where you land. Remote.

How hiring works (same for everyone):

1. Answer the application question below.
2. A personal packet: résumé plus a free DISC assessment.
3. Two timed tests — aptitude, and a Curiosity Test of real conversation fragments: you choose the next question. We hire from these results more than from résumés.
4. A short video, then an interview and a live roleplay call.

Application question (required): Tell us about a conversation where you heard the sentence everyone else missed — the one that changed what the conversation was really about. How far did you follow it, and was there anything you deliberately chose not to say? Specifics, please — vague answers are how we screen out.

— JABO REI