Executive Assistant to a Founder (AI-savvy, excellent spoken English)

I'm Michael, an Australian founder running two businesses: Statement Zen, a software company that reconciles supplier statements for accounts payable teams, and MRU Consulting, an ERP consultancy. I'm looking for an executive assistant who will take work off my plate and keep it off.

My goal is simple: I never open my inbox again. You run it, and bring me only what truly needs me in our morning call. We'll refine how that works together over the first few weeks.

WHAT YOU'LL OWN

• My two email accounts: sort them, reply on my behalf, and get them to zero every day.
• My calendar: book meetings, protect my focus time, and get me ready for each meeting.
• A short call with me every morning (Australian time) where we go through my email and decisions together. This is spoken English, every day, so your English needs to be excellent.
• Our customers: reply to them quickly, and phone them regularly to ask how things are going, whether anything isn't working, and what they'd like us to improve. You pass problems to our developer and feedback to me.
• Research: finding companies, people and answers, then writing up what you found clearly.
• Reaching out to software vendors (accounting and ERP systems such as QuickBooks Desktop) to ask for test copies, demo data and sample reports.
• Writing playbooks: I record myself doing a task, you watch the recordings and write the step-by-step guide. You'll be given a playbook that shows how to write playbooks.
• Helping me hire, including finding and screening a marketing person.
• Other work as needed. This role will change as the business grows. Often I'll do the first 10% of a task and you'll do the next 80%.

YOU MUST BE GOOD WITH AI
I want you to use AI tools (ChatGPT, Claude or similar) every day and to automate parts of your own job. Tell me in your application what you have already automated with AI.

YOU'RE A FIT IF

• You have managed an executive's inbox and calendar before.
• You're comfortable phoning business customers in Australia and overseas.
• You write and speak clear, warm English.
• You make sensible decisions without being told every step, and ask when you're not sure.
• You keep confidential information confidential.

HOW TO APPLY
Record a video of 3 minutes or less and send me the link. In it, answer:
1. Why are you interested in this position?
2. What do you know about our company?
3. What is your ideal work environment?
4. What are your strengths?
5. Where do you see yourself in five years?

Also write a short paragraph: what is one task you have automated with AI, and how?

Start your message with the words "Inbox Zero" so I know you read this to the end. Applications without a video won't be considered.