Production Manager

About Us

Creation Station Printing is a one-source print and promotional products company. For over a decade, we have helped businesses get their printing, promotional products, branded online storefronts, inventory management and fulfillment handled in one place. With our home base in Austin, Texas, and our warehouse in Leander, we serve business customers nationwide.

The Role

We are looking for a Production Manager who knows the vendor side of print inside and out. Many of the jobs we deliver involve our network of trusted print partners and suppliers, and this role makes sure each of those jobs is placed with the right partner, at the right price, and arrives on time.
You will own vendor sourcing, purchasing and the production calendar, from the moment an order comes in until it lands at our warehouse or the customer’s door. You will also support our customers with quotes and timeline updates.
What You’ll Do

Vendor Sourcing & Purchasing
Match each job to the right print partner or supplier based on product, decoration method, quantity, budget and deadline.
Request custom quotes from vendors for jobs that can’t be priced online, and negotiate pricing and turnaround times.
Place vendor orders and purchase orders, pay vendor carts, and keep company payment details current on vendor portals.
Own and maintain our vendor list and vendor portal logins.
Grow and strengthen our vendor network: find new partners, compare pricing, and track each partner’s quality and on-time record.

Production Scheduling & Order Tracking
Own the production calendar: schedule partner-produced jobs and move them as priorities change.
Track every vendor order from placement to delivery, following up on proofs, production status and shipping.
Make sure orders arrive on time, whether at our warehouse or directly at the customer.
Spot problems early (delays, shortages, misprints) and resolve them with the vendor before they reach the customer.
Pass approved artwork from our art team to the vendor, and relay vendor feedback (for example, a file that is too low-resolution for the ordered size) back to the art team. No design work required.
Coordinate with the warehouse team so incoming vendor shipments are expected and received, and arrange freight for larger shipments when needed.

Customer Support
Prepare and send customer quotes, including recommending the right product when a request is loosely defined.
Keep customers updated on order timelines and set clear, realistic expectations.

What You Bring
2+ years of experience in purchasing, vendor management or production coordination, ideally in printing, promotional products or apparel decoration.
Working knowledge of print and decoration methods (such as screen printing, embroidery, digital and offset printing, and large format) and which partner fits which job.
A proven ability to juggle many orders and deadlines at once without letting anything slip.
Clear, professional written communication with vendors and customers.
Comfort working in web-based ordering systems, vendor portals, email and shared calendars.
A detail-oriented approach: you double-check quantities, specs, ship dates and costs before an order goes out.

Nice to Have
Experience with promotional products industry resources such as ASI or SAGE.
Experience with WooCommerce/WordPress order management, HubSpot or Google Workspace.
Experience arranging LTL/freight shipments.

Schedule & Details
Schedule: FULL TIME Monday–Friday, 8 a.m.–5 p.m. Central
Location: Remote with screen shared and recorded
Reports to: Ownership
Pay: $6-$12+
Benefits: Paid U.S. holidays (with the option to swap them for your local holidays), a 13th-month bonus, and two weeks of paid vacation after 6 months with the company.
Training: Hands-on training via theoretical and practical examples.