Appointment Setter / Sales Closer – Cleaning Company (Warm Leads)
Confidential employer
We're a growing US-based residential and commercial cleaning company. We get a steady flow of warm leads from Facebook , Google, Thumbtack, and Angi, people who already asked us for a quote. We need a confident closer who can turn those leads into bookings on our schedule, and who can help the owner run the business day to day.
THIS ROLE IS FOR CLOSERS ONLY.
If you can't close confidently, please do not apply. We need someone who gets customers booked respectfully, without being pushy.
WHAT YOU'LL DO
Sales (your main focus):
- Call new warm leads quickly (mostly warm leads)
- Cold call commercial businesses (offices, property managers, etc.) to book in-person quote appointments when warm leads are slow
- Gather the details needed for a quote (square footage, bedrooms/bathrooms, home condition, add-ons)
- Send quotes through BookingKoala and get customers booked
- Handle objections, especially credit card pushback. Customers enter a card to hold their spot, but they are not charged a single cent until the cleaning is 100% complete. You must explain this calmly and confidently and still get the booking.
- Follow up with leads who haven't booked
Daily operations:
- Support our cleaners with daily tasks: schedule questions, job details, and issues on the job
- Help with small customer concerns
- Create and publish one Facebook post per day using real photos from our cleanings
- Send a daily end-of-shift report log of every call made and its outcome
WHAT WE'RE LOOKING FOR
- Proven experience closing sales or setting appointments for US customers
- Clear, confident spoken English
- Able to handle tough objections (price, credit card, "I'll think about it") without getting flustered or pushy
- Organized and able to juggle leads, cleaners, and customers without dropping anything
- Reliable internet, a quiet workspace, and on time every shift
- Cleaning or home services experience is a plus
PAY
- Starting rate: $3-$4/hour. No one starts above $4/hour without a proven record with us.
- Booking bonuses added to your paycheck:
- $4 per one-time cleaning booked (paid after the cleaning is completed)
- $10 per recurring client booked (paid after the client's second cleaning; if they cancel after the first, it pays $4)
- Raises with proven sales results and added responsibility
TRIAL WEEK
If you think you have what it takes, we'll give you one full-time trial week. If you close 60% or more of your leads, your rate goes to $6/hour.
HOW TO APPLY
Start your application with the words "READY TO CLOSE" and answer this question:
A customer says, "I'm not giving
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