Experienced - US Life Insurance - Appointment Setter | $5/hr + Bonus

WHO WE ARE
Shiners Financial is a U.S. life insurance agency that helps families get covered. We want ambitious setters who stay with us for years and book appointments people actually show up to.

THE JOB
You'll call U.S. leads who asked about life insurance, get them on the calendar with our licensed agent, and make sure they're there when the agent calls.

Booking is the whole job. Pricing, products, and coverage questions all go to the agent.

Honestly, this position is driven by your work ethic. Most people you call won't book. Some will hang up on you. If you've done U.S. outbound calling before, you already know that. If you haven't, this probably isn't the job for you.

WHAT YOU'LL BE DOING

• Dialing leads inside our CRM (lists, time zones, and the dialer are already set up)
• Putting appointments on the agent's calendar
• Reminding people about their appointment so they show up
• Calling back leads who haven't booked yet
• Noting down what happened on every call
• Sending a short recap when your shift ends

PAY AND HOURS

• $5.00 USD an hour (around $1,040 a month)
• $3 extra for every appointment that shows up
• Room to increase your rate based on performance
• Paid twice a month
• Monday to Saturday, 8 hours a day
• 9:00 AM - 5:00 PM U.S. Eastern

That's 10:00 PM - 6:00 AM Manila from November to March,
and 9:00 PM - 5:00 AM Manila from March to November

• Full-time and long-term

If you're good at this and you stick around, there's room to move into training and hiring new setters as we grow.

WHAT YOU NEED

• 2+ years making outbound calls to U.S. customers (setting appointments, telemarketing, or sales)
• Fluent English with a clear, easy-to-understand accent (U.S. callers should understand you the first time)
• Your own laptop or desktop, Core i5 or better with 8GB RAM. Phones and tablets won't work.
• 25 Mbps or faster internet, and a second connection ready if it drops
• A way to keep working when the power goes out
• A noise-canceling USB headset and a quiet room
• No other job during our hours
• A working webcam & able to get on a Zoom call with your camera on (if needed)

NICE TO HAVE

• Final expense or mortgage protection calling experience
• Time on a dialer or CRM (GoHighLevel, Ringy, ReadyMode, etc)
• You've worked U.S. night shift before

YOU'LL DO WELL HERE IF YOU

• Want to stay somewhere long-term instead of hopping jobs
• Can hear "no" all day and still sound good on the next call
• Like getting paid more when your appointments show up
• Are open to coaching and following a script

HOW HIRING WORKS
1. We go through applications and watch every video
2. You do a few paid trial shifts on real leads
3. If it's a fit, we make you a full-time offer

HOW TO APPLY
If you skip any of these steps, we won't review your application.

1. Start your application with the word LEGACY.

2. Send us a short video, 3 minutes or less, with your camera on. Record it where you'd actually work, with the headset you'd use. Upload it to Loom, YouTube (unlisted), or Google Drive and paste the link. Make sure we can open it. If you're not sure how to do any of this, figuring it out is part of the test.

In the video:

• Introduce yourself
• Tell us about your appointment setting experience, especially life insurance
• Tell us which dialers, CRMs, or other systems you've used
• Tell us how many appointments you usually set per day or per week, and your show rate if you know it
• Read this like it's a real call:

"Hi, is this Mary? Hi Mary, this is [your name] calling about the life insurance information you asked for. I'll be quick. I just want to set up a short call with our licensed agent so they can go over your options. Would tomorrow at 2 PM or Thursday at 10 AM work better for you?"

• Then pretend Mary says: "Just send me something in the mail." Show us what you'd say next. No script for this part.

3. In the message you send with your application, answer these:

• Can you work this shift, Monday to Saturday, for at least a year?
• Do you have another job right now?
• What do you do if the power or internet goes out?
• Run a speed test at speedtest.net and paste the link to your result