Inbound Real Estate Sales Support & Closing Specialist — Japan Properties

Sumica Corporation is a licensed real estate company in Japan. We assist customers interested in Japanese properties, including vacant homes, relocation, and investment opportunities.

We are looking for a Philippines-based remote sales support specialist with hands-on real estate experience and a strong understanding of Japan.

You will respond to customers who have already contacted us through our advertising, understand their needs, suggest suitable properties, follow up with them, and help move qualified customers toward a viewing and purchase. You will work closely with our Japan-based team.

Main Responsibilities:

• Respond to and follow up with inbound property inquiries
• Ask questions to understand each customer’s needs, budget, preferred area, and timeline
• Suggest suitable properties using information and materials approved by our team
• Coordinate property viewing requests with customers and our Japan-based team
• Follow up after viewings and help interested customers proceed toward a purchase application
• Keep accurate records of customer conversations, follow-ups, and next steps
• Escalate questions about pricing, negotiations, contracts, or legal matters to our Japan-based team

Compensation:

• Base pay: PHP 12,000 per month
• PHP 1,000 for each completed property viewing arranged through your follow-up
• PHP 12,000 for each completed purchase, payable only after the purchase contract is signed and payment is confirmed

Required Qualifications:

• Hands-on experience in the real estate industry, such as property sales, buyer support, brokerage assistance, property management, or transaction coordination
• Previous residence in Japan
• Practical familiarity with Japanese geography, including areas where you lived or visited
• Strong English communication and customer follow-up skills
• Ability to work 30 hours per week, including Saturday and Sunday coverage
• Reliable internet connection and ability to maintain organized lead records

Having visited multiple regions of Japan, speaking Japanese, and having direct real estate sales or closing experience are strong advantages.

Application Requirements:

Please include the following with your application:

Your resume

Evidence of your real estate work experience, such as an employment record, reference, or redacted work sample

Evidence of your residence in Japan, such as a redacted residence, employment, or school record

A short summary of where you lived in Japan and the areas you know well

One or two anonymized examples of customers or transactions you supported, including your role and the result

You may hide personal identification numbers, exact addresses, customer names, and confidential transaction details. Shortlisted applicants may be asked to complete a Japan geography exercise and a customer follow-up role-play.

This is a remote contractor position. Official offers, price negotiations, contracts, and legal explanations are handled or approved by our licensed team in Japan.

To apply, please include “JAPAN PROPERTY SALES” in your application message.

SKILL REQUIREMENTS

• Real Estate Sales or Customer Support
• Lead Qualification and Follow-Up
• Customer Communication
• Property Research
• CRM or Lead Record Management
• English Communication
• Japan Geography Knowledge