E - Commerce Sales Administration Coordinator
Confidential employer
About the Role
We are a consumer products business in the sustainable packaging space, looking for a detail-oriented Sales Administration Coordinator to support our commercial team. This role sits at the intersection of data, pricing, trade spend, and customer administration — keeping our sales operations accurate and organised as we grow.
If you’re analytical, love working with spreadsheets, and enjoy building structure behind a sales function, this role is for you.
Work Structure & Requirements
🏠 Location: Remote / Virtual
📅 Schedule: Part-time, Monday–Friday
🌏 Time Zone: PST (Pacific Standard Time)
💵 Compensation: $8 USD per hour
Key Responsibilities
1. Sales Administration & Data Management
Maintain accurate customer, product, pricing, and sales data across internal systems and spreadsheets
Complete data entry and regularly audit records for accuracy
Maintain customer master files and account information
Support new customer and retailer setup requirements
Manage retailer and distributor forms, portals, and administrative requirements
Ensure key sales documents are organised and accessible to the wider team
2. Pricing & Product Specifications
Maintain and update customer price lists across different accounts and markets
Track pricing changes and ensure accuracy across internal records and customer documentation
Maintain SKU, case configuration, barcode, and product specification data
Support completion of new line forms, product setup forms, and customer-specific documentation
Coordinate updates to product specs when packaging or product details change
3. Trade Spend & Commercial Support
Maintain trade spend trackers across promotions, discounts, rebates, and customer programs
Track agreed promotional activity against budgets and customer plans
Support reconciliation of trade spend and flag discrepancies or missing deductions
Maintain promotional calendars and customer-specific commercial agreements
Assist with compiling information for customer reviews and sales meetings
4. Reporting & Analysis
Prepare recurring sales and commercial reports
Analyse sales data and highlight trends, variances, or areas requiring attention
Support basic forecasting and customer performance tracking
Assist the sales team with ad hoc data pulls and analysis as required
5. General Sales Support
Support account managers and leadership with day-to-day sales administration
Prepare presentations, price lists, sell sheets, and customer-facing documents
Track open actions and follow up with internal and external stakeholders
Help improve sales admin processes and create simple SOPs for recurring tasks
Required Skills & Experience
⚠️ Sales Admin / Operations Experience: 2+ years in Sales Administration, Sales Operations, Commercial Support, or a similar role — required
⚠️ Spreadsheet Skills: Strong Excel or Google Sheets skills; comfortable working with large volumes of data while maintaining high accuracy
Pricing & Trade Spend: Experience managing pricing, product specifications, customer records, or trade spend strongly preferred
Analytical: Strong numerical skills with the ability to identify trends and flag variances
Attention to Detail: High accuracy across data entry, records management, and documentation
Communication: Strong written and spoken English; able to work with internal and external stakeholders
Independence: Proactive and able to manage multiple deadlines with limited supervision
Industry: Experience in CPG, retail, wholesale, packaging, or a physical product business preferred
To Apply:
Kindly send your resume and introduction video
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