VA - Cleaning business specialist

We are a growing residential cleaning company in the USA. We provide top-quality house cleaning services and we're scaling fast. We're looking for a Virtual Assistant who doesn't need hand-holding — someone who has been inside a cleaning business before, has confidence, knows the rhythm, and can hit the ground running from day one.

This is a long-term, full-time role with real growth potential as the business scales.

RESPONSIBILITIES:

• Close & book new cleanings
• Reply to customer messages via email , phone, lead platforms
• Manage cleaning schedules on our booking platform
• Handle cleaners/schedules
• Discuss with cleaners using WhatsApp
• Update our Google Business profile and respond to reviews
• Create simple social media posts (using Canva)
• Follow up with leads
• General admin tasks

REQUIREMENTS:

• Excellent written and spoken English
• Sales skills to close and book clients
• Previous experience as a VA in a CLEANING BUSINESS
• Organized, reliable, and proactive (problem solving)
• Strong internet connection
• Familiar with Gmail, Google Calendar, Canva, and Excel
• Available during US business hours (Eastern Time)

Strongly preferred:

• Previous VA or admin experience inside a cleaning company — this is a major plus and will move your application to the top
• BookingKoala experience — if you've used it before, say so and tell us how
• Experience working with US-based clients
• Familiarity with the US home services or service industry
• Knowledge of Google Local Services Ads (LSA)
• Experience with Meta/Facebook ads

Perks:

• Long-term stable job
• Full time US business hours
• Friendly, supportive team

To Apply:

Send the following through OnlineJobs.ph or directly to ----------
A short intro about yourself and your background
Your resume or a summary of relevant experience
Your expected hourly rate
A 1–2 minute video introducing yourself