Operations & Account Manager for a US Marketing Agency (Full-Time, Long-Term)

Synapse Street is a growing US marketing studio for therapists and wellness practices. The founder is the face of the company and leads strategy. We need a right hand who keeps everything else running.

WHAT YOU'LL DO

• Run client projects day to day: timelines, checklists and deliverables in Notion and Asana
• Manage our contractors (SEO, design, social, writing): assign work, check quality against our checklists, and chase deadlines
• Be the first point of contact for client updates, scheduling and requests
• Prepare onboarding for new clients: welcome email s, access requests, kickoff docs
• Keep our SOPs up to date and spot where things get stuck
• Inbox and calendar support for the founder

YOU'LL DO WELL HERE IF YOU

• Have 2+ years as a project manager, account manager or operations lead at an agency or for a US business
• Write clear, warm, professional English (you'll speak to US clients)
• Are extremely organized and follow up without being asked
• Know Notion, Asana or ClickUp, plus Google Workspace

DETAILS

• 40 hours a week, with 4 hours overlapping US Eastern business hours
• $800 to $1,100/month to start depending on experience, reviewed after 3 months
• Long-term role, paid by Wise or PayPal
• Paid trial task for finalists

TO APPLY
1. Start your application with the words "Between Sessions"
2. Share 2 examples of projects or clients you managed, and what you were responsible for
3. Attach a 2-minute video introducing yourself