Call Center Representative

I am looking for a call center rep to support outbound cold calling, lead generation, and prospect qualification targeting organizations across the United States.

This will begin as a part-time contract role, with the opportunity to develop into long-term employment if the working relationship is a strong fit.

The primary objective is to contact provided organizations, identify the appropriate decision-makers, gauge their interest in our solution, and generate qualified leads for our sales team.

What You’ll Work On

• Make outbound cold calls to hospice organizations across the United States
• Speak with receptionists, administrators, owners, and clinical leadership to identify decision-makers
• Deliver a short, professional introduction to our company and services
• Gauge interest in learning more about automating clinical and administrative workflows
• Collect and verify contact information, including names, titles, email addresses, and phone numbers
• Identify interested prospects and coordinate follow-up conversations with our team
• Maintain accurate records of calls, outcomes, and follow-up actions in a CRM or spreadsheet
• Support additional lead generation, email outreach, and LinkedIn prospecting activities as needed

What We’re Looking For

• Excellent spoken English with clear, professional communication skills
• Previous experience in B2B cold calling, appointment setting, or lead generation
• Comfortable making high volumes of outbound calls to US businesses
• Strong organizational skills and attention to detail
• Available during US business hours

Most important is your ability to consistently reach the right people, communicate professionally, identify genuine interest, and generate qualified opportunities without requiring constant supervision.

To Apply, please include:

• A brief summary of your cold calling or B2B lead generation experience
• Industries you have previously called into
• Calling tools and CRM systems you have used