CLIENT SUCCESS & BUSINESS DEVELOPMENT SPECIALIST

We are a growing US-based Staffing company seeking an experienced Client Success & Business Development Specialist to help us acquire new customers, manage client relationships, and coordinate recruitment and onboarding.

This role combines sales, customer success, and recruitment responsibilities. We're looking for someone who is confident communicating with US business owners, conducting sales calls, closing deals, and maintaining strong customer relationships.

KEY RESPONSIBILITIES

BUSINESS DEVELOPMENT & SALES

Follow up with inbound leads generated through marketing campaigns.

Conduct discovery and sales calls with prospective US business clients.

Present services, explain pricing, and handle objections.

Convert qualified leads into paying customers.

Conduct outbound prospecting and follow-up campaigns.

Maintain accurate CRM records and track sales activity.

CLIENT SUCCESS & ACCOUNT MANAGEMENT

Serve as the primary point of contact for assigned clients.

Coordinate client onboarding and service setup.

Maintain regular communication to ensure customer satisfaction.

Address concerns and coordinate timely resolutions.

Identify opportunities for renewals, upgrades, and additional services.

Build long-term relationships that improve client retention.

RECRUITMENT & STAFFING COORDINATION

Source and screen qualified remote professionals.

Conduct initial candidate interviews and evaluate communication skills.

Match candidates with client requirements.

Coordinate candidate introductions and onboarding.

Monitor staffing performance and resolve placement concerns.

Maintain an organized candidate database.

REQUIRED QUALIFICATIONS

Previous experience in B2B sales, business development, or account management.

Excellent spoken and written English.

Confidence conducting phone and video calls with US business owners.

Experience handling objections, following up, and closing sales.

Strong organizational and multitasking skills.

Familiarity with CRM systems and sales pipelines.

Ability to work independently with minimal supervision.

Availability during scheduled US business hours.

PREFERRED QUALIFICATIONS

Experience working with US-based clients.

Background in recruitment, staffing, outsourcing, or virtual assistant services.

Experience interviewing and screening candidates.

Familiarity with HubSpot, GoHighLevel, or similar CRM tools.

Experience managing client relationships and resolving service concerns.

COMPENSATION & GROWTH

Starting pay: $4 USD per hour.

20 hours per week.

Performance-based commissions for successfully acquired clients.

Opportunity for increased hours and compensation as the company grows.

Long-term career advancement opportunities.

HOW TO APPLY

Please include:

Your resume and brief introduction.

A summary of your B2B sales or client acquisition experience.

Details of any recruitment, staffing, or onboarding experience.

A short voice recording introducing yourself and explaining your sales experience.

Examples of your sales performance or measurable results, if available.

IMPORTANT: This is not a traditional customer support position. We need someone who can confidently communicate with US business owners, close deals, manage clients, and coordinate recruitment.