Operations & AI Systems Specialist — GoHighLevel, Base44 & Claude

Part-Time Operations & AI Systems Specialist — GoHighLevel, Base44 & Claude

Remote — Philippines | 15–20 hours/week | $6–$10 USD/hour | Potential for Full-Time

About us

We’re an American-led sourcing and supply business based in Guangzhou, China, operating multiple B2B brands. Our team handles manufacturing, custom packaging, business supplies, and equipment.

We use GoHighLevel and Base44, and previously used Claude to help build our systems. Parts of the setup are disorganized or incomplete. We need someone who can understand what exists, fix problems, and develop reliable workflows that reduce manual work.

This role combines practical automation, business systems improvement, and operational coordination.

What you’ll do

Clean up and improve our existing systems

• Audit our GoHighLevel and Base44 setup.
• Identify broken workflows, duplicate processes, missing information, and unclear handoffs.
• Recommend a prioritized improvement plan based on business impact, effort, and cost.
• Repair and simplify existing systems before adding unnecessary tools.

Automate routine business processes

• Improve inquiry capture, customer qualification, lead assignment, and follow-up.
• Set up reminders, task creation, pipeline updates, and exception alerts.
• Improve how customer requirements, quote requests, approvals, and order updates move through the business.
• Build workflows that run with minimal intervention while escalating decisions that require a person.

Use Claude and AI practically

• Use Claude to help analyze processes, develop solutions, troubleshoot, and document systems.
• Turn voice notes and meeting notes into structured tasks, procedures, and drafts.
• Build reusable prompts and internal resources the team can use.
• Verify AI-generated work and test changes before relying on them.

Support team coordination

• Work with our founder, Bella in sourcing and operations, and our sales and content team members.
• Maintain clear task ownership, deadlines, and follow-up.
• Provide a concise summary of completed work, outstanding issues, and decisions needed.
• Identify recurring tasks that could