Personal Injury Legal Assistant

Position overview:
We are seeking a detail-oriented Legal Assistant to support our personal injury team. You will manage medical records and billing requests, coordinate treatment updates with providers, prepare demand packages, follow up with insurance carriers, and keep case files accurate in Filevine.

This role keeps cases moving: timely follow-ups, complete documentation, and fewer loose ends. Your work frees our case managers to focus on higher-priority client and case responsibilities.

Key Responsibilities:

• Medical Records & Billing: Request, collect, review, and organize medical records, itemized bills, and billing documents. Follow up on outstanding requests and missing information.
• Provider Coordination: Communicate with healthcare providers to track treatment progress, appointments, and discharge updates.
• Demand Package Preparation: Compile medical records, bills, photos, treatment summaries, and supporting documents for demand packages.
• Insurance Follow-ups: Coordinate with insurance adjusters regarding claim status, coverage, policy limits, demand responses, and outstanding liens.
• Case Documentation (Filevine): Maintain accurate case notes, upload and organize documents, and track deadlines and follow-up tasks.
• Communication & Team Support: Handle calls, email s, and correspondence through RingCentral and Outlook, and escalate urgent case updates to case managers.

Qualifications:

• Strong written and spoken English
• Excellent attention to detail and accuracy
• Strong organizational and time-management skills
• Ability to multitask and manage many open cases at once
• Ability to work independently with minimal supervision
• Proactive, dependable, and willing to learn

Preferred:

• Prior legal experience, especially with U.S. personal injury law firms
• Experience with Filevine or a similar case management system
• Familiarity with medical records, medical billing, or insurance claims

Important Note: Applicants who do not meet the required qualifications or fail to submit an updated resume clearly indicating the relevant job role will not be considered.