Temporary Inbound Call Support VA

Temporary Inbound Call Support VA

Company: The Ranch Pest Control Inc. (TRPC)
Employment Type: Temporary Contract (3–4 Months)
Work Schedule: Monday to Friday, 9 AM – 5 PM EST
Location: Remote

Job Overview:

We are looking for a reliable and professional Virtual Assistant to handle incoming calls from U.S. regulatory officers regarding EPA registration and compliance matters.
This is a temporary position for approximately 3–4 months. Training and guidance will be provided on our company’s requirements and procedures.

Responsibilities:

-Answer incoming calls from U.S. regulatory officers regarding EPA registration and compliance.
-Document important information, inquiries, and instructions received during calls.
-Escalate questions or issues to the appropriate team members.
-Maintain accurate records of all relevant communications.

Qualifications:

-Previous experience handling inbound calls is preferred.
-Excellent English communication skills.
-Professional phone etiquette.
-Ability to document information accurately and communicate clearly.
-Availability to work Monday to Friday, 9 AM – 5 PM EST.
-Basic knowledge of EPA compliance or regulatory processes is a plus, but not required.