CRM & Application Support Assistant

Job Title: CRM & Application Support Assistant

Job Overview

We are looking for a motivated and organised CRM & Application Support Assistant to support our business with CRM management, system development and application-related tasks.

The successful candidate will work closely with the management team to help manage and improve our CRM systems, support daily technical requirements and contribute to the development of a grocery ordering application planned for the coming year.

Key Responsibilities

• Assist with setting up, managing and maintaining CRM systems.
• Help create and manage workflows, automations and customer management processes.
• Support the team with CRM-related tasks, troubleshooting and improvements.
• Assist with developing and improving business systems and processes.
• Provide support with basic technical requirements and system updates.
• Assist with the development and ongoing improvement of a grocery ordering application.
• Work closely with management to understand business requirements and implement solutions.
• Research tools and technologies that could help improve business operations.

Requirements

• Basic knowledge or experience working with CRM platforms.
• An interest in software development and business technology.
• Basic understanding of web or application development.
• Good problem-solving and communication skills.
• Ability to learn new tools and systems quickly.
• Organised, responsible and able to work independently.
• Willingness to learn and grow with the business.

Preferred Skills

• Experience with CRM platforms such as GoHighLevel or other CRM platforms.
• Familiarity with website or application development.
• Basic knowledge of automation tools.
• Experience working with databases or business management systems.

Working Arrangement

• Remote position.
• Full-time preferred.
• Must have good English communication skills, both written and spoken.
• Must be able to communicate effectively with management, understand instructions and provide regular progress updates.

Salary & Performance-Based Incentives

Basic Salary: PHP 20,000 per month.
Project Commission: 20% commission on the profit generated from eligible projects.
Subscription Bonus: 10% of the subscription amount for clients whose ongoing accounts and services you manage.

In addition to the basic monthly salary, you will have opportunities to earn additional income through project commissions and ongoing client management bonuses. These incentives will be based on performance and eligible business results.