Remote Home Care On-Call Scheduler | Weekend Coverage | U.S. Home Care

Remote Home Care On-Call Scheduler | Weekend Coverage

Location: Remote | International Applicants Welcome
Engagement: Independent Contractor | One-Year Contract

About the Opportunity

We are a growing U.S.-based home care organization seeking an experienced on-call scheduler to provide after-hours weekend coverage for our local offices.

This opportunity is ideal for a calm, dependable scheduling professional who has personally handled caregiver callouts and open shifts and can resolve urgent coverage issues with minimal supervision.

We are not looking for general virtual assistants or appointment setters. Applicants must have direct experience with caregiver or workforce scheduling.

Key Responsibilities

Answer on-call phone calls, texts and messages from caregivers, clients and families.
Respond to caregiver callouts and find qualified replacements.
Fill open shifts and handle last-minute schedule changes.
Match caregivers to clients based on availability, client needs, experience and travel distance.
Keep schedules, shift records and callout logs accurate in each office’s systems.
Report client safety concerns, missed visits, caregiver no-shows and complaints to Company leadership.
Provide a clear handoff to each local office on Monday morning covering open shifts, pending callouts and unresolved issues.

Required Qualifications

Applicants must meet all of the following qualifications:

Direct, hands-on experience scheduling caregivers or other shift-based staff, including callouts and open shifts.
Strong spoken and written English, with a calm and professional phone presence.
Sound judgment when resolving urgent issues independently.
Ability to protect confidential client and caregiver information.

Important: Calendar management, appointment setting and general administrative support do not satisfy the required scheduling experience.

Preferred Qualifications

Experience with U.S. home care or home health organizations.
Experience with WellSky, AxisCare or comparable scheduling software.
Prior on-call or after-hours coverage experience.
Experience supporting more than one office or location.

Expected Schedule

This is an on-call role starting in November 2026. Coverage runs from Friday 5:00 PM through Monday 8:00 AM U.S. Eastern Time, which is Saturday 6:00 AM through Monday 9:00 PM Philippine Time (PHT). The PHT hours will move one hour earlier on March 14, 2027, when U.S. daylight saving time begins.

Equipment & Remote Work Requirements

As an independent contractor, applicants must provide and maintain:

A reliable computer and a smartphone able to use phone, text, email , Microsoft Teams and other messaging apps.
High-speed internet with backup internet and power arrangements.
A quiet, private workspace suitable for confidential calls.
A current operating system with security updates, an active firewall and reputable antivirus protection.
A secure, password-protected computer that is not shared with unauthorized individuals.

Monthly Bid

Please provide your monthly bid in USD based on this schedule for a one-year contract.

How to Apply

Please email [HR APPLICATION EMAIL ] with the subject:

Remote HHC On-Call Application

Applications submitted only through OnlineJobs.ph will not be considered. Your email must include your resume and answers to all of the questions below.

1. Scheduling Experience
Describe your direct caregiver or workforce scheduling experience, including the companies you supported, approximate dates and the number of staff you scheduled.

2. Callout Example
Describe a real callout or open shift you personally handled. Include what happened, the steps you took and the result.

3. Weekend Scenario
A caregiver calls out at 6:00 PM U.S. Eastern Time on a Saturday for a shift starting in one hour, and your first two replacements decline. Explain what you would do next.

4. Systems
List the scheduling systems and communication tools you have used professionally.

5. U.S. Experience
Identify any U.S.-based companies or clients you have supported and the approximate dates.

6. Availability
Confirm that you can provide on-call coverage for the full schedule above. List any other work or regular commitments during those hours.

7. Bid & Start Date
Provide your monthly bid in USD based on this schedule for a one-year contract, your earliest start date and your current location and time zone.

Important Application Requirements

Applications without a resume or answers to all seven questions will not be considered.
Applications that do not use the exact subject line above will not be considered.
Applicants must have a Verified ID on OnlineJobs.ph.

Applicant Communication Restrictions

Please do not contact our company, affiliated businesses, leadership or employees directly through email , phone, LinkedIn, social media, company websites or any other channels regarding this opportunity. All applications and recruitment-related communications must be directed exclusively to the application email above. Direct outreach outside the designated recruitment process will result in disqualification from consideration.

We appreciate your cooperation in respecting our recruitment process.