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Virtual Assistant
Operations Associate (Cebu/Remote)
Confidential employer
Customer Service
Operation Management
Loan Processing
Virtual Assistant
About the Role
About TrustClub
TrustClub is an invite-only trust network that allows strangers to trust each other and helps businesses reduce risk and increase profitability. Members earn and use Trust Points to access services, loans, jobs and other opportunities.
Role
You will manage various day-to-day operations of the business. You will coordinate and communicate, internally and externally. You will work closely with the leadership team and the founders, who will appreciate your responsiveness and skillful handling of all kinds of operational challenges.
Key Responsibilities
- Run the company’s operations across lending, jobs, renting and other businesses
- Assist the CEO/COO with admin tasks and management
- Own and optimise our operational processes and tools
- Organise events, support hiring, and on-boarding of network members and businesses
- Support our members with their questions or problems
Requirements
- Fluent in English, Tagalog and Cebuano, spoken and written
- 3-5 Years of experience in operations, admin assistance, virtual assistant or similar
- Passion for making life better for everyone around you
- Bonus: Proven entrepreneurial mindset; ideally has run or managed a small business
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