E-commerce & Marketplace Executive – Shopify & Business Development

E-commerce & Marketplace Executive – Shopify & Business Development

Company: Casa by Josephine Jenno
Location: Remote – Philippines
Working Hours: UK business hours, with some flexibility
Employment: Full-time (20 hours per week)
Salary: Based on experience

About Us

Casa by Josephine Jenno is a British premium homeware brand specialising in beautifully crafted tableware, decorative accessories, textiles and home furnishings.

Our aesthetic combines traditional craftsmanship with colourful, distinctive design. We sell directly to customers through our Shopify website and are expanding our presence across online marketplaces and retail partnerships in the UK and internationally.

We are looking for a highly organised, proactive and commercially minded E-commerce & Marketplace Executive to help grow our online distribution channels.

This is a long-term opportunity for someone who enjoys researching opportunities, building relationships and managing e-commerce operations.

Your Responsibilities

1. Marketplace Research & Outreach

Research and identify suitable online marketplaces for our premium homeware collections in the UK, USA and internationally.

Find relevant commercial contacts and decision-makers.

Write personalised outreach email s introducing our brand.

Follow up with potential partners and manage ongoing communications.

Maintain a structured database of marketplace prospects and outreach activity.

Assist with marketplace applications, negotiations and onboarding.

Research marketplace commissions, fees and commercial requirements.

2. Marketplace Account Management

Manage our existing marketplace accounts and relationships.

Upload new products, including images, descriptions, prices and product specifications.

Ensure all product listings are accurate, attractive and consistent with our brand.

Coordinate inventory availability and product updates.

Monitor orders, returns and operational issues.

Liaise with marketplace support teams to resolve problems.

Identify opportunities to improve sales and product visibility.

3. E-commerce & Shopify Support

Assist with product uploads and merchandising on Shopify.

Optimise product titles, descriptions and categorisation.

Coordinate product launches across relevant sales channels.

Maintain accurate product information across multiple platforms.

Support the wider team with e-commerce administration.

4. Sales Growth & Reporting

Monitor marketplace sales and performance.

Prepare weekly reports on outreach activity, new partnerships and sales.

Research competitors and identify commercial opportunities.

Track commissions, pricing and marketplace profitability.

Recommend ways to improve sales and expand distribution.

Requirements

Essential

At least 2 years of experience in e-commerce, marketplace management, business development or a related role.

Experience working with Shopify.

Excellent written and spoken English.

Experience researching companies and finding relevant business contacts.

Confidence writing professional outreach email s.

Strong Google Sheets or Excel skills.

Excellent attention to detail.

Ability to work independently and manage deadlines.

Reliable internet connection and a suitable home working environment.

Highly Desirable

Experience managing online marketplaces.

Experience with UK or US e-commerce businesses.

Experience with product listing optimisation and marketplace onboarding.

Familiarity with premium homeware, interiors, lifestyle or fashion brands.

Experience with CRM systems and outreach tracking.

Understanding of marketplace commission structures and profitability.

The Ideal Candidate

You are someone who:

Takes initiative rather than waiting for instructions.

Is persistent and confident with business outreach.

Enjoys research and finding new opportunities.

Has excellent organisational skills.

Understands the importance of accuracy and brand presentation.

Can communicate professionally with international business partners.

Is commercially curious and motivated by measurable results.

We are particularly interested in candidates who have helped an e-commerce brand successfully launch or grow sales through third-party marketplaces.

What We Offer

Long-term remote employment with a growing British homeware brand.

Opportunity to work directly with our London-based team.

Exposure to international e-commerce and business development.

Training on our products, brand and internal processes.

Opportunity to grow into a more senior marketplace management role.

How to Apply

Please submit:

Your CV and a brief introduction.

Details of the e-commerce platforms and marketplaces you have worked with.

An example of a marketplace you helped manage or onboard.

Your Shopify experience.

Your expected monthly salary in PHP.

Your availability to work UK business hours.

Application task:

Please identify three online marketplaces in the UK or USA that you believe would be suitable for Casa by Josephine Jenno.

For each, briefly explain why the marketplace is a good fit for a premium British homeware brand.

Please include the word "Marketplace" in the subject line of your application.