Virtual Assistant for Fence Company (Lead Response, Scheduling & CRM)

Stand Strong Fencing of Niceville is a growing residential and commercial fence company in Northwest Florida. We're looking for a reliable, motivated full-time Virtual Assistant who wants to grow with us and is willing to learn.

Schedule: Monday to Saturday, 8:00 AM to 5:00 PM US Central Time.

What you'll do:

• Respond quickly to new leads and customer messages in our CRM (FenceFlow) and book estimate appointments
• Make follow-up calls and texts to leads and customers
• Follow up on sent estimates until they're won or lost
• Keep the CRM clean and accurate (close tasks, update lead status)
• Request Google reviews from happy customers

What we're looking for:

• Excellent written and spoken English
• Confident on the phone with US homeowners
• Organized, detail-oriented, and great at follow-up
• Experience with a CRM, scheduling, or appointment setting is a plus (home services or construction experience is a bonus)
• Reliable internet, a quiet workspace, and availability during US Central business hours
• Motivated, coachable, and eager to learn. We'll train you on our systems

To apply: send a short message telling us why you'd be great at this role, your experience with customer service or appointment setting, and a 1-minute voice recording introducing yourself. Include the word "FENCE" at the top of your application so we know you read the full post.