Email Marketing Specialist

Email Marketing Specialist

Hey! We’re Dilate, a results-driven digital marketing agency with an impressive, diverse client list and a world-class, global team.
It’s our mission to do great marketing, for great businesses, ethically and in a way that benefits us all. We want our clients to win, their customers to win, and our employees to win.

We’re on the look out for a Email / Lifecycle Marketing Specialist to join our team.

We’re looking for someone who lives and breathes email and automation – hands-on with Klaviyo, Mailchimp and HubSpot, with a keen eye for detail, a strong grasp of the technical side, and a focus on engagement, leads and revenue. Ideally you’ll have 3+ years’ experience in email marketing, with time spent on the agency side across e-commerce and lead generation clients.

This opportunity is remote working from home, full-time Monday to Friday 9-5 pm (AWST) as we are an agency located in Perth, Western Australia.

So, the job.

• Plan, build and deploy email campaigns across Klaviyo, Mailchimp, HubSpot and other platforms.
• Implement segmentation and personalisation strategies so every send is relevant and engaging.
• Monitor and optimise key metrics including open rates, CTR, conversion rates and revenue.
• Build and maintain automated flows – welcome series, nurture campaigns, abandoned cart sequences and re-engagement programs.
• Spot opportunities to enhance customer journeys and improve retention and lifetime value.
• Own the technical health of our clients’ messaging – deliverability (SPF/DKIM/DMARC), database segmentation and MarTech integrations.
• Keep everything compliant through rigorous data hygiene and global privacy standards (GDPR/CCPA).
• Work closely with our internal teams to deliver high-quality campaigns and data-driven recommendations.

Your skills.

• Excellent written and spoken English
• Minimum 3+ years’ experience in email marketing, ideally within a digital agency environment.
• Hands-on experience with Klaviyo, Mailchimp and HubSpot (essential).
• Strong instincts for what works (and what doesn’t) in email automations – structure, subject lines, offers, CTAs, timing and channels.
• Strong understanding of segmentation & personalisation.
• Demonstrated technical ability to manage deliverability, integrations and database management.
• HTML/CSS knowledge for email builds is a bonus.
• Strong analytical skills, with the ability to interpret data and make performance-driven recommendations.
• Experience with A/B testing and campaign optimisation techniques. Experience with third-party tracking platforms to amplify email success.
• Experience with e-commerce & lead generation clients.
• Ability to manage multiple campaigns and client accounts at once.
• A consistent track record of improving email performance and contributing to client results.
• Strong communication skills and the ability to work independently and as part of a team.
• Hungry for knowledge, learning and personal development.
• At least 3mbps of stable internet connection (with a backup internet)
• MUST have a mid-level performance desktop or laptop (good for multitasking)
• MUST have a working mic & webcam
• This is a huge opportunity to be a part of a fast growing agency.
• If you feel that this is the job for you, we would love to hear from you!

Please include a cover letter so we know you are serious. We look forward to hearing from you!

Thanks for your time,
The Dilate Team