Tenant Placement Agent

Now Hiring: Tenant Placement Agent

We are seeking a highly detail-oriented, thorough, and responsive Tenant Placement to manage tenant placement and lease renewals for our residential rental portfolio. Candidates should have experience with Section 8, market-rate rentals, rental marketing, and Buildium.

Responsibilities:
Create, update, and manage rental listings on Zillow, ---------- , and other platforms.
Respond quickly to tenant inquiries, prescreen prospects, coordinate showings, and consistently follow up.
Thoroughly review applications and supporting documents, verify income and rental history, and coordinate background searches.
Complete applicant due diligence, identify missing or inconsistent information, and document findings according to company screening criteria and fair housing requirements.
Prepare and submit complete, accurate RFTA packets and follow up with housing authorities and caseworkers through approval.
Coordinate Section 8 inspections, outstanding requirements, and leasing timelines.
Prepare leases, manage lease renewals, and track deadlines to prevent lapses.
Coordinate move-in requirements, including required payments, utility transfers, and tenant documentation.
Maintain accurate applicant, tenant, lease, and property records in Buildium.
Provide clear updates on vacancies, inquiries, applications, approvals, and upcoming move-ins.

Qualifications:
Experience in tenant placement, leasing, or property management.
Working knowledge of Section 8 procedures, RFTA submissions, and market-rate leasing.
Experience using Buildium and rental marketing platforms.
Exceptional attention to detail and strong organizational skills.
A sense of urgency when responding to inquiries and completing follow-ups.
Ability to perform thorough due diligence and manage multiple applications and deadlines.
Strong written and verbal communication skills.

Characteristics We’re Looking For:
Detail-oriented and thorough: Reviews applications, leases, and RFTA packets carefully and catches errors or missing information before submission.
Responsive and proactive: Responds quickly to inquiries and follows up without waiting for reminders.
Investigative and resourceful: Asks the right questions, verifies information, and looks into inconsistencies instead of making assumptions.
Organized: Keeps accurate records and manages multiple properties, applicants, renewals, and deadlines.
Accountable and dependable: Takes ownership of tasks, meets deadlines, and communicates promptly when an issue arises.
Strong judgment: Recognizes red flags, follows established screening criteria consistently, and knows when to escalate a concern.
Professional and personable: Communicates clearly and respectfully with applicants, tenants, owners, and housing authorities.
Persistent: Follows each application, submission, and outstanding requirement through to completion.
Trustworthy and discreet: Handles sensitive applicant, tenant, and company information with care.
Efficient and adaptable: Works with urgency while maintaining accuracy and adjusts priorities as needs change.

To apply: Submit your résumé and a brief summary of your experience with tenant screening, Section 8/RFTA submissions, lease renewals, and Buildium.

Application Instructions: Applicants must submit a resume and a short video (2–3 minutes) explaining their background, relevant experience, and why they are a strong fit for managing a high-volume Section 8 portfolio. Applications without a video will not be reviewed.