Full-Time Operations & Recruiting VA (Scheduling, CRM, Email Outreach)

2 Tone Wash is a fast-growing six-figure window and exterior cleaning company in Brooklyn, NY. We're hiring one sharp, self-starting assistant who is fluent in AI, fluent in English, and can SELL. You will run the busy work behind our hiring, then run our phones, quotes and scheduling in season. We approve, you execute, and you get paid for results.

NOV-FEB (off-season): RECRUITING, OUTREACH + RESEARCH

• Track every recruiting and outreach touch (email s, applications, interviews, follow-ups) so nothing slips.
• Build lists from public sources: campus clubs, advisors, career centers, NYC storefronts, property managers and commercial accounts. Every row has a source link.
• Run outreach with AI-assisted, scheduled messages and follow-ups so no message is ever forgotten. Texts only go to people who opted in. Email s include an opt-out. Messages to students go out 9am-8pm New York time only.
• Research and report back with links: equipment, trailers, garage and storage units in Brooklyn, vans and wrap quotes. Read the fine print (price, power, access rules, lease terms, shipping, returns). Use AI to speed up, then fact-check against the original source.
• Send a daily report: done, next, needs our approval. Short 20-minute check-in call every day.
• Teach us. Record quick walkthroughs of the AI tools and workflows you build.

MAR-NOV (season): PHONES, QUOTES + SALES

• Manage the phone at all hours. If something happens, you answer and help.
• Answer calls and messages, quote from our price guide, book and schedule crews, and send confirmations. We get 5+ new leads a day.
• Pitch our seasonal plans over the phone and upsell jobs.
• Send certificates of insurance (COI) and handle paperwork for commercial accounts.
• Handle problems calmly and get them resolved.
• Build and maintain AI workflows for replies, reminders and follow-ups.
• Expect 60+ hour weeks.

SCHEDULE

• Off-season (Nov-Feb): 5am-10am and 5pm-8pm New York time (6pm-11pm and 6am-9am Philippine time), so you can sleep 7 hours.
• Season (Mar-Nov): phones covered at all hours, 60+ hours a week.

YOU ARE

• Very fluent in English, written and spoken, with real sales skills.
• Very comfortable with AI tools (ChatGPT/Claude, automations like Zapier or Make, a CRM) and able to show examples.
• A fast learner who picks up new systems quickly and wants the upside of bonuses.
• A self-starter who spots a gap and fixes it without being asked.
• Detail-oriented. We use a price guide. You use AI to coordinate, but you always check that everything is correct and approved before it goes out.
• Honest, reliable and calm under pressure.

PAY

• Off-season: $1,000/month, reviewed after 90 days.
• Season: base $1,200/month, plus bonuses.
• Bonuses for: recruiting, upselling jobs, solving problems, sending COI and special work, closing commercial accounts, and efficiency using AI.
• Off-season KPIs: messages sent, responses, connections made. Hitting baseline earns your base pay; exceeding it and closing commercial accounts earns bonuses.
• Bonus terms are provided in writing.

HOW WE WORK

• You never scrape private personal data or send mass automated DMs. Approved methods only.

TO APPLY (we read every answer)
Start your reply with the word "TONE". Then tell us:
1. A workflow you built with AI that saved real time, the tool you used, and how you checked accuracy.
2. Whether you can work the schedule above, including all-hours phone coverage in season.
3. A 2-minute voice recording pitching a seasonal window cleaning plan to a homeowner.
4. Links to any examples of your work.
Shortlisted applicants get a paid 2-hour test task.