Email Customer Support - Full-Time Job ($$$)

We are a growing e-commerce brand, and we are strengthening our team to provide our customers with an increasingly high-quality experience.

We are looking for a motivated Customer Service Specialist who is ready to commit to a long-term role and grow with us over the years ahead.

Your main mission: manage customer service by email .

Handle customer inquiries and complaints professionally.

Provide prompt, personalized solutions to the problems customers encounter.

Coordinate with the internal team on complex situations involving logistics, billing, etc.

Share customer feedback to help us continuously improve our products and processes.

Who we are looking for

A good command of English.

Familiarity with email management tools such as Gmail, Freshdesk, etc.

Ability to work independently.

Attention to detail.

Ability to absorb new information quickly.

What we offer

A long-term, full-time role, 40 hours per week.

Attractive pay ($$$).

Ongoing training.

Opportunities for growth in both pay and responsibilities.

Financial stability.

How to apply

To apply, please complete our application form below:

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We will contact you shortly if your profile is a good fit to explain the next steps in our recruitment process.