Credit Repair Operations Manager / Executive Assistant

Hustle Lyfe Financial is hiring an experienced virtual assistant based in the Philippines to manage the daily operations of our credit repair business.

We are looking for someone who already knows how to review credit reports, prepare disputes, communicate with clients, and keep accounts moving forward. You should be organized, dependable, and capable of handling routine operations independently with minimal supervision.

You will work directly with the owner through a weekly Zoom meeting and brief updates through WhatsApp. Initial onboarding will cover our processes, services, and expectations.

RESPONSIBILITIES

• Manage client onboarding, collect required documents, and maintain complete client files.

• Review Equifax, Experian, and TransUnion credit reports for potentially inaccurate, incomplete, or unverifiable information.

• Prepare individualized, factual disputes using Credit Repair Cloud and supporting client documentation.

• Track dispute rounds, responses, deadlines, and follow up tasks.

• Keep Credit Repair Cloud and GoHighLevel records accurate and current.

• Manage client conversations, appointments, reminders, and follow ups through GoHighLevel.

• Answer client questions professionally through phone, email , and text.

• Proactively address missing documents, stalled accounts, and routine service issues.

• Escalate sensitive matters, refund requests, legal complaints, and decisions requiring owner approval.

• Attend a weekly Zoom meeting and communicate brief updates or urgent concerns through WhatsApp.

• Submit a weekly summary of completed work, account progress, outstanding issues, and upcoming priorities.

• Maintain documented procedures and recommend improvements to daily operations.

• Protect confidential client information and follow approved security procedures.

REQUIRED QUALIFICATIONS

• Previous hands on experience working for a U.S. credit repair business.

• Practical experience using Credit Repair Cloud and GoHighLevel. You must be comfortable working in both platforms without basic software training.

• Ability to use Zoom for meetings and WhatsApp for internal communication.

• Strong understanding of credit reports, dispute preparation, and account follow ups.

• Excellent written and spoken English.

• Strong customer service, organization, and time management skills.

• Ability to take ownership of routine operations without constant reminders.

• Reliable computer, stable internet connection, headset, and private workspace.

• Availability for 40 hours per week with an agreed schedule that includes overlap with U.S. Central Time business hours.

WORKING EXPECTATIONS

We want someone who can become the primary operator of our daily credit repair workflow. You should manage your workload, communicate proactively, and recognize when a matter requires owner approval.

Disputes must be based on legitimate concerns and accurate information. Fabricated claims, false identity theft reports, and guaranteed deletion or score increase promises are not permitted.

COMPENSATION AND HOURS

USD $600 per month.

Full time, 40 hours per week.

This averages approximately USD $3.46 per hour over a full year.

Please apply only if the compensation, schedule, and responsibilities meet your expectations.

HOW TO APPLY

Use the subject line: Credit Operations VA | Your Full Name

Please include:

Your resume and a summary of your credit repair experience.

Your specific experience with Credit Repair Cloud and GoHighLevel, including the tasks you performed in each platform.

The approximate number of active client accounts you have personally managed at one time.

A brief explanation of how you organize onboarding, dispute preparation, follow ups, and customer communication.

An example of a client issue you resolved independently.

Your available working hours in U.S. Central Time and earliest start date.

Confirmation that you accept USD $600 per month for 40 hours per week.

Do not submit confidential client information or materials belonging to previous employers.

WAGE/SALARY

USD $600 per month

DESIRED NUMBER OF HOURS PER WEEK

40

EMAIL

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BUSINESS OR CONTACT NAME

Hustle Lyfe Financial

SKILLS REQUIREMENTS

Select the closest available options to:

Credit Repair

GoHighLevel

Customer Service

APPLICATION NOTIFICATIONS