Customer Support Agent — Fashion Shopify Dropship

We run multiple Fashion e-commerce stores and are looking for a reliable CS agent to handle customer tickets professionally and efficiently.

What you’ll do

• Respond to customer email s during your shift
• Handle order issues: delays, missing parcels, refunds, and product questions
• Follow our SOPs and refund instructions (full training provided)
• Log all cases in our internal sheets

What we’re looking for

• Previous e-commerce or customer support experience
• Experience with Shopfiy stores in fashion
• Calm, professional tone
• Strong written English
• Available for a fixed weekend shift
• Experienced with local payment method (Klarna, Paypal)

Hours
Fixed shift, part-time — exact hours discussed at interview

Only apply if you have experience in Shopify and have worked with Fashion stores in EU/US/UK before.
To apply, send us a summary of your previous experience. Use the word SATISFACTION for a better chance.