PROPERTY VIRTUAL ASSISTANT & SOCIAL MEDIA MANAGER

ABOUT VRTU PROPERTIES

VRTU Properties Ltd is a UK-based property business specialising in HMO accommodation and property management.

We are looking for a highly organised, proactive and capable Virtual Assistant who can support our property operations while also managing and growing our social media presence.

We want someone who takes initiative, works independently and can help improve the way our business operates.

KEY RESPONSIBILITIES

1. PROPERTY MANAGEMENT & ADMINISTRATION

• Respond to tenant and applicant enquiries.
• Manage room advertisements on SpareRoom, OpenRent and other platforms.
• Arrange viewings and follow up with prospective tenants.
• Coordinate maintenance requests with landlords, contractors and tenants.
• Prepare tenancy agreements and documentation using templates.
• Maintain accurate property and tenant records.
• Update and manage property information on Arthur Online.
• Organise Google Drive folders and property documentation.
• Assist with rent tracking, outstanding issues and tenancy administration.
• Prepare regular property reports.

2. SOCIAL MEDIA MANAGEMENT

• Manage VRTU’s Instagram, ---------- and Facebook accounts.
• Edit short-form videos, Reels and TikToks using CapCut.
• Turn raw property footage into engaging social media content.
• Add professional subtitles, captions, hooks and transitions.
• Create content ideas around property, business and day-to-day operations.
• Plan and maintain a consistent content calendar.
• Write engaging captions and research relevant hashtags.
• Monitor analytics, reach, engagement and follower growth.
• Manage comments and direct messages.
• Identify trends and opportunities to grow our online presence.

3. BUSINESS SUPPORT

• Assist with creating and improving company SOPs.
• Prepare weekly reports and task updates.
• Identify opportunities to improve existing processes.
• Support general administrative tasks as the business grows.
• Communicate regularly and provide updates without needing to be chased.

REQUIREMENTS & EXPERIENCE

• Previous experience as a Property VA, Property Administrator or Property Manager.
• Experience working with UK-based property businesses is strongly preferred.
• Understanding of UK lettings, HMO operations and tenant management.
• Experience using property management software such as Arthur Online, Fixflo or similar systems is desirable.
• Arthur Online experience is an advantage, but a willingness and ability to learn new systems is essential.
• Strong knowledge of Instagram, ---------- and Facebook .
• Confident using CapCut and editing short-form videos.
• Excellent written and spoken English.
• Strong organisational and communication skills.
• Able to manage multiple tasks and meet deadlines.
• Proactive, reliable and comfortable working independently.

THE PERSON WE’RE LOOKING FOR

We are looking for someone who takes ownership of their work.

You must be organised, resourceful, detail-oriented and able to prioritise tasks without constant supervision.

We value initiative, accountability, problem-solving and communication. We want someone who can become an important part of VRTU Properties as the business continues to grow.

HOW TO APPLY

Please provide:

1. Your CV and a brief introduction.
2. Details of your previous experience working with UK property businesses.
3. Examples of property administration tasks you have handled.
4. Which property management systems you have used.
5. Examples of social media accounts you have managed.
6. Examples of Reels or TikToks you have edited.
7. Your expected weekly salary.

Please only apply if you have genuine experience in property administration and social media management, or can demonstrate strong transferable skills in both areas.