Weekend Client Support Coordinator for Online Yoga Education Company Using Circle

Job Title: Weekend Client Support Coordinator

Job Overview
We’re hiring a detail-oriented Weekend Client Support Coordinator to help manage client support, certification onboarding support, inbox coverage, and backend launch operations. This role is focused on keeping things organized and moving over the weekend, especially when clients need help accessing programs, joining sessions, or getting pointed to the right next step.

What You’ll Do

Monitor and manage the general inbox from Saturday and Sunday with hand off on Friday and Monday with Weekday VA
Route, tag, and respond to client messages accurately
Support certification onboarding tasks and client follow-up
Help set up Circle boards/spaces for new courses or cohorts
Track public Asana tasks and follow up on anything missed
Support spreadsheet setup and detail checking for participants in classes
Assist with private session series set up when needed
Help with weekend client issues such as login/access problems
Respond to occasional Facebook and Instagram customer inquiries when needed

What We’re Looking For

Strong attention to detail and follow-through
Experience with customer support and inbox management
Comfortable working inside Circle, Asana, and HelpScout
Able to stay organized across shifting priorities and overlapping launches
We do move quickly and can change priorities so your ability to shift is necessary.
Confident with spreadsheets, tagging, tracking, and backend coordination
Clear written English and professional client communication
Reliable weekend availability

This role is ideal for someone who has
Experience supporting online courses, coaching programs, or certification programs
Experience with launch support or onboarding workflows
Familiarity with Facebook and Instagram customer messaging

Role Details

Part-time to start
Weekend-focused coverage
Pay is $6-7 usd/hour

Potential to grow into a larger support role over time