US Law Firm - Automation and Systems Specialist (Remote, Full-Time)

We only review applications from candidates who meet all of the qualifications listed below.

HOW TO APPLY

Send your application to ---------- with the subject line "Automation and Systems Specialist Application - [Your Name]" and include:

1. Resume highlighting your automation, coding, and systems-building experience
2. Cover letter describing your relevant experience as it relates to this role
3. A short summary of 2 to 3 automations, tools, or systems you built, including the problem it solved, the tools or languages you used, and the result (time saved, errors reduced, etc.)
4. Links to a portfolio, GitHub, or demo videos of your work, if available
5. Expected monthly salary in USD
6. Available start date

POSITION OVERVIEW

We are seeking an Automation and Systems Specialist to improve how work gets done at Bay Legal, PC, a full-service California law firm. You will study how our teams operate, find where time is lost to manual or repetitive work, and build automations, integrations, and internal tools that make our workflows faster and more reliable. This role needs someone who is equally comfortable understanding a business process and writing the code or building the automation to improve it. You will own each solution from idea to rollout, including testing, documentation, and helping the team adopt it. Experience working with a US law firm is a strong plus.

Schedule: Full-time, 8:00 AM to 5:00 PM Pacific Time (California), Monday to Friday

RESPONSIBILITIES

1. Map current workflows across intake, case management, billing, HR, and operations, and identify bottlenecks and manual tasks that can be automated
2. Design and build automations connecting our systems, including our CRM, practice management software, email , forms, calendars, and spreadsheets
3. Build internal tools, dashboards, and small applications that solve specific operational problems
4. Integrate platforms using APIs and webhooks so data moves between systems without manual entry
5. Test, monitor, and maintain existing automations and fix issues quickly when something breaks
6. Document every system and workflow you build so the team can understand and use it
7. Train staff on new tools and processes and gather feedback to keep improving them
8. Report to management on projects completed, time saved, and recommended next improvements

REQUIRED QUALIFICATIONS

1. 3 or more years of experience building automations, integrations, or internal systems for a business
2. Hands-on experience with automation platforms such as Zapier, Make, or n8n
3. Coding experience in at least one language such as JavaScript or Python, including working with REST APIs, webhooks, and JSON
4. Strong understanding of business operations and workflows, with the ability to look at a process and see how to make it simpler
5. Experience working with CRM or practice management systems such as Clio, Lawmatics, GoHighLevel, HubSpot, or similar
6. Experience with Google Workspace, including Google Sheets and Apps Script, or comparable tools
7. Working knowledge of databases or structured data, including SQL or tools like Airtable
8. Ability to write clear documentation and explain technical work to non-technical team members
9. Excellent written and spoken English
10. Able to work independently, manage multiple projects, and take ownership from start to finish
11. Experience working with US-based businesses, with law firms or other professional services a strong plus
12. Available to work 8:00 AM to 5:00 PM Pacific Time (California), Monday to Friday
13. Reliable remote setup and stable internet connection

COMPENSATION & BENEFITS PACKAGE

Monthly Salary
US Paid Holidays
Paid Time Off: 10 days annually