Client Team VA

DiagoFit Is Hiring: Client Team VA
Remote · Full-time · 9am–5pm US Pacific Time (1am–9am Philippine time) · 7 days a week · Start ASAP
DiagoFit is an online coaching company helping men transform their physique fast, and the right way. We have 1M+ followers and a client base that grows every week, and our client team is the reason those clients get results. We're adding VAs to that team, and we're hiring more than one.
The role
You'll join the client fulfilment and coaching team. Your job is to make sure every client gets the support and results they paid for.

• Client messages: reply fast and keep the inbox low
• Alex's voice: every message sounds like Alex. Direct, confident, no fluff. You'll learn it and match it
• Program adjustments: update client programs with the coaching team
• Admin and tracking: keep client records and progress tracking up to date so nothing slips
• Client success: check-ins, accountability and follow-ups that get clients results

What you need

• Perfect written English. Native or near-native. Grammar, spelling and tone. Every message you send is the brand.
• Strong messaging skills. You keep a conversation moving, read the person and respond the right way.
• You can switch styles. You adjust your tone and language to match Alex, not a support desk.
• High work ethic. The inbox gets cleared whether it's a quiet day or a busy one.
• High-level communication. You keep the team updated and flag problems early.
• Available 9am–5pm US Pacific Time (1am–9am Philippine time), 7 days a week. Solid internet and a quiet place to work.

Nice to have

• Personal fitness experience: you train and you know the language
• You've worked on a fitness or coaching offer before
• Client success, community management or DM setting experience

Pay

• Starting: $300/month
• $500/month once you've shown your value: you're efficient, more independent and your messages need fewer edits
• Up to $1,000/month for A-players on the team

Get to know DiagoFit
Before you apply, spend 10 minutes on our Instagram. It's the fastest way to learn Alex's voice.
----------
How to apply
1. Record a short Loom (2 minutes max) introducing yourself and your experience.
2. Answer this in writing: A client messages you at 4pm: "Missed my workouts this week, honestly losing motivation." Write your reply as if you were DiagoFit.
3. Tell us your time zone and confirm your availability.

Socials - ----------