Property Management Virtual Assistant – Property Tree & Hostaway

Property Management Virtual Assistant – Part Time

Company: Gileo Property Management (Sydney, Australia)

We are looking for a reliable, organised and detail-oriented Virtual Assistant to support our growing property management business in Sydney, Australia.

Our company manages both short-term rental properties (Airbnb) and long-term residential rental properties.

Key Responsibilities

1. Short-Term Rental Management (Hostaway)

• Monitor guest messages and respond promptly and professionally.
• Check booking calendars daily and identify vacant dates.
• Report upcoming vacancies and booking opportunities to management.
• Assist with guest enquiries and booking-related matters.
• Follow up on cleaning and maintenance issues when required.

2. Long-Term Property Management (Property Tree)

• Assist with tenant communication and rental enquiries.
• Update tenant and property records.
• Monitor rent payments and flag overdue accounts.
• Assist with lease renewals, maintenance requests and property management administration.
• Prepare basic reports and follow-up reminders.

3. Property Advertising

• Create and update rental advertisements on relevant websites.
• Monitor rental enquiries and follow up with prospective tenants.
• Keep property listings accurate and up to date.

Requirements

• Previous experience in Australian property management is highly preferred.
• Experience using Property Tree and/or Hostaway.
• Good written and spoken English.
• Strong attention to detail and organisational skills.
• Ability to work independently and meet deadlines.
• Reliable internet connection and computer.
• Responsive, honest and committed to completing daily tasks.

Working Hours

• Part-time position, approximately 14 hours per week.
• Approximately 2 hours per day.
• Must be able to check messages and booking calendars consistently.
• Some flexibility may be required for urgent guest enquiries.

Salary

• AUD $300 per month.
• Monthly payment.
• Initial two-month trial period, with performance reviewed regularly.

How to Apply

Please include the following information in your application:

1. Your previous experience in property management.
2. Have you used Property Tree? If yes, please describe your experience.
3. Have you used Hostaway or other short-term rental management software?
4. Have you managed Airbnb guest communications before?
5. Are you comfortable working approximately 2 hours per day?
6. What is your expected monthly salary?
7. Please start your application with the words "GILEO PROPERTY VA" so we know you have read the full job description.

We are looking for someone interested in a long-term working relationship who can grow with our company.

Gileo Property Management

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