Client Delivery Manager – B2B Consultancy, Part-Time Ongoing

Our company helps founder-led B2B technology and technology-enabled services companies build repeatable revenue systems. We are hiring a Client Delivery Manager to own everything that happens after our CEO closes a sale, so that clients get an organized, accurate, on-time experience and the CEO stays out of routine delivery.

This is ongoing part-time work, 15-20 hours per week, expanding with client volume and demonstrated ownership.

WHAT YOU WILL OWN

Ownership transfers the moment the CEO reaches agreement with a client. From there you run:

• Contract to onboarding. Revise the agreement or statement of work to match what was actually agreed, confirm material changes with the CEO, follow through to signature, file the executed document, coordinate billing setup with accounting, and schedule onboarding.
• Day-to-day client contact. Answer questions on deliverables, schedules and revisions. Request overdue client inputs firmly and tactfully. Protect the agreed scope. Escalate anything commercial, legal or relationship-threatening.
• Calendar and meetings. Own the client-facing calendar, prepare agendas and pre-reads, capture decisions and action items, send follow-ups, and update the project the same day.
• AI workflow execution. Run our documented prompts and agents in ChatGPT, Claude and Gemini using the correct source documents and process version. Compare outputs across tools and select or combine the strongest material.
• Quality assurance. Validate claims against transcripts and source documents. Catch hallucinations, unsupported claims, omissions and generic language. Correct grammar, structure, tone and formatting. Strip every placeholder, prompt fragment and AI artifact before anything reaches the CEO or the client.
• Revisions, project visibility, billing coordination, closeout and testimonial capture.

DELIVERABLES YOU PRODUCE OR FINALIZE

• Client-ready strategy documents: buyer and ICP research, buying-committee analysis, positioning and messaging, target-account intelligence, outreach plans, revenue-process design, playbooks and operating procedures.
• Engagement documents: agreements and statements of work that correctly reflect scope, fees, timing, client responsibilities and exclusions.
• One project dashboard showing phase, deliverable, owner, status, next action, due date and risk for every active engagement.
• Meeting agendas, follow-up summaries and status updates.
• Written and video testimonials at closeout.

WHO WE ARE LOOKING FOR

We care about evidence, not previous job titles. Strong candidates have come from client services, account coordination, customer success, logistics, executive support, agency operations and consulting operations, including experienced professionals working part-time by choice.

Show us:

• Managing several customer relationships or service commitments at once without losing details.
• Coordinating delivery logistics and deadlines independently.
• Excellent business writing and proofreading in English.
• Current, hands-on weekly use of generative AI tools.
• Setting expectations or boundaries with customers.
• Follow-through and sound judgment about what to solve yourself and what to escalate.

TOOLS YOU WILL USE

ChatGPT, Claude and Gemini (working proficiency required). Microsoft Word and Outlook (strong proficiency required). A transcript platform such as Krisp. Zoho Projects preferred but not required.

PLEASE READ BEFORE APPLYING

We will train you on our delivery process and our specific client workflows. We will not train you on how to use generative AI, run prompts, use Word, write professional email or manage a calendar. If you need that training, this is not the right fit.

We also do not move forward with anyone who submits raw or lightly edited AI output as finished work. Every deliverable is checked against source material.

TERMS

• Ongoing hourly contract, 15-20 hours per week.
• This role is expected to expand and can grow into leading our delivery function.

IN YOUR PROPOSAL/VIDEO INTRODUCTION

Answer the screening questions, then add one short paragraph on the most clients or projects you have managed at one time and how you kept control of the details.

1. What is the largest number of clients or projects you have managed at one time, and how did you keep control of the details?
2. Which generative AI tools do you use weekly, and what kind of outputs do you produce with them?
3. How do you d ---------- whether AI-generated content is accurate enough to send to a client?
4. Describe a time a client failed to give you something you needed. What did you say, and what happened?
5. What weekly schedule and U.S. Eastern business-hour coverage can you reliably commit to?

NOTE:

• Must be available for a camera-on interview.
• Must attend weekly Zoom meetings with the camera on.
• Must be available to log in from 8:00 AM ET to 5PM ET, Monday through Friday.
• Ongoing hourly contract, 15-20 hours per week.
• Must actively monitor and clean inboxes, keeping email s organized and properly addressed.