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Customer Support

Team Manager — Casino Customer Support & Risk | Experience Required | Remote | USA Eastern Time

Confidential employer

Posted 10/30/2026Rate visible after sign-upSource: Curated from source
Customer Support
About the Role

We’re looking for a remote Team Manager to oversee a 10-person online casino operations team covering Customer Support and Risk. Responsibilities include managing attendance, scheduling coverage, handling staff replacements, supervising daily operations, and ensuring the team runs smoothly. You will report directly to management.

Requirements:

Previous team management experience in BPO or iGaming

Experience in coaching, attendance management, and recruitment

Ability to manage team performance and staffing needs

Gaming or risk operations experience is an advantage

Flexible with working hours and able to follow USA Eastern Time

Compensation: ₱20,000/month
Setup: Full-time, Work from Home

To Apply: Send your resume and indicate your earliest available start date.

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