AI solutions implementation and ongoing technical support.for small to medium businesses.

REMOTE CONTRACT ROLE — PHILIPPINES PREFERRED

Senior AI Receptionist and Automation Implementation and ongoing technical support Specialist

Maxon AI Results

Maxon AI Results is building a business that helps small and midsize companies improve their operations with practical AI solutions.. Our first service will be an AI receptionist that can answer calls, respond to common questions, capture and qualify leads, schedule appointments, and trigger reliable follow\-up\.

We’re seeking an exceptionally capable technical specialist to help us build, test, launch, and support this service\. You would first help us set up and operate the receptionist system for Maxon AI Results, then help us adapt it for customers\. Over time, you may also help us introduce additional AI products and services\.

This is a direct working relationship with the business owner\. We are not looking for an agency salesperson or a consultant who only makes recommendations\. We need a hands\-on professional who can deliver working systems, document them clearly, and support them after launch\.

What you will do

• Recommend and configure appropriate AI voice receptionist and telephony tools\.
• Build call flows for greeting callers, answering approved questions, capturing contact details, routing calls, taking messages, and scheduling appointments\.
• Connect the receptionist to calendars, CRM systems, email , forms, and automation tools as needed\.
• Configure missed\-call responses, follow\-up messages, appointment confirmations, and reminders\.
• Test realistic call scenarios, identify failures, and improve the caller experience\.
• Set up reporting so we can track call volume, missed calls, appointments, lead details, and system issues\.
• Maintain and troubleshoot systems after launch; explain problems and resolutions in plain language\.
• Document each setup so it can be maintained, reviewed, and adapted for customers\.
• Help us evaluate and add other practical AI services as the business grows\.
• Protect customer and company information through careful access controls and sound data\-handling practices\.

Required qualifications

• Demonstrated experience building and maintaining AI voice agents, virtual receptionists, or comparable production phone systems\.
• Strong hands\-on experience with telephony or contact\-center platforms and integrations\.
• Experience connecting systems through APIs, webhooks, automation platforms, or native integrations\.
• Experience working with calendars, CRMs, and appointment\-booking workflows\.
• Ability to troubleshoot call quality, routing, transcription, scheduling, and integration problems\.
• Strong written and spoken English; able to explain technical decisions clearly to a nontechnical owner\.
• Excellent documentation habits and dependable follow\-through\.
• Able to work remotely and provide regular overlap with U\.S\. business hours\.
• References, work samples, or a live demonstration of systems you personally built\.

Strong advantages

• Experience serving HVAC, plumbing, electrical, property\-management, or other local service businesses\.
• Experience with consent, call recording, privacy, and data\-retention settings for voice systems\.
• Experience with CRM setup, lead qualification, analytics, and customer onboarding\.
• Experience supporting multiple client accounts without mixing customer data or access\.

Initial engagement

The role is expected to begin as a paid, part\-time contract of approximately 20 hours per week\. We will agree on the exact schedule and compensation based on demonstrated experience and the proposed scope\. We are looking for a long\-term technical partner as the customer base grows\.

The selection process will include a paid practical assignment\. The assignment will ask you to design and demonstrate a basic receptionist workflow, document the setup, and explain how you would test it\. We will not ask for unpaid production work or access to sensitive customer data during the assessment\.

How to apply

Please send:

1. A brief introduction and your location and time zone\.
2. A résumé or summary of relevant experience\.
3. Links, screenshots, or a short video showing systems you personally built\.
4. The platforms you used and exactly what you implemented\.
5. A short explanation of how you would build a receptionist that answers calls, captures leads, schedules appointments, and sends reminders\.
6. Your hourly or monthly rate and availability\.
7. Two professional references, if available\.

Applications that only list tools without showing what you personally built will not be considered\.