Appointment Setter – Cold Calling & Lead Follow-Up

ABOUT THE ROLE

We’re hiring a confident Appointment Setter to contact prospects, qualify leads, and book appointments for our sales team.

You’ll make outbound calls, follow up with interested prospects, handle initial objections, and keep the appointment calendar organized. Success means booking qualified appointments with people who understand the purpose of the meeting and are interested in learning more.

We welcome applicants with appointment setting, cold calling, telemarketing, inside sales, or outbound sales experience.

KEY RESPONSIBILITIES

• Contact prospects through outbound calls, email s, and text messages
• Respond promptly to assigned inbound inquiries
• Ask qualifying questions to understand needs, interest, and fit
• Explain the purpose and value of the appointment clearly
• Handle initial objections and confidently ask for a meeting
• Book appointments based on the sales team’s availability
• Send confirmations and reminders to encourage attendance
• Follow up with unanswered leads, cancellations, and no-shows
• Maintain accurate CRM notes, lead statuses, and follow-up tasks
• Give the sales team clear notes before each appointment
• Track outreach, qualified bookings, and appointment attendance
• Work toward agreed activity and appointment-quality targets

REQUIRED QUALIFICATIONS

• Previous experience in appointment setting, cold calling, telemarketing, or phone sales
• Excellent spoken and written English
• Confident, professional phone communication
• Experience qualifying prospects and handling common objections
• Consistent follow-up habits and accurate recordkeeping
• Ability to stay motivated through rejection and unanswered calls
• Comfortable using CRM systems, dialers, and online calendars
• Ability to follow a script while keeping conversations natural
• Availability during U.S. business hours
• Reliable computer, headset, stable internet, and a quiet workspace

PREFERRED EXPERIENCE

• Calling U.S. customers or businesses
• Managing follow-up sequences and appointment reminders
• Using GoHighLevel, HubSpot, Salesforce, or similar CRMs
• Working toward appointment-setting targets with measurable results

COMPENSATION

• $5 USD per hour + commission
• Commission structure and qualifying criteria will be explained during the interview

HOW TO APPLY

Send your updated resume using this subject line:

SETTER – [Years of Relevant Experience] – [Your Name]

Include short answers to these three questions:

1. What product or service did you set appointments for, and were your calls cold, warm, or both?
2. How many qualified appointments did you typically book per week, and how many attended?
3. How do you respond when a prospect says, “Just send me some information”?

Include a 60–90-second voice recording introducing yourself and explaining your most relevant appointment-setting experience.