Insurance Service Associate

I am currently looking for a detail-oriented Insurance Support professional to support a Commercial Insurance team. If you’re highly organized, proactive, and love helping clients and teams run smoothly, we’d love to meet you!

What You’ll Be Doing:
Handle incoming calls related to First Notice of Loss (FNOL) and deliver excellent telephone customer service with empathy and professionalism
Interact with policyholders, claimants, agents, and internal teams to support the FNOL process for Property and Casualty claims
Enter FNOL report details, loss information, and claim documentation into the system
Electronically file documentation and assist with services such as mitigation letters, towing/salvage coordination, coverage verification, and policy reviews
Support the team by processing invoices and managing vendor coordination
Maintain accurate client and policy records by entering up-to-date information into the system
Spot opportunities to improve workflows and suggest more efficient ways to handle admin tasks

What We’re Looking For:
Excellent written and verbal communication skills in English
Prior experience in administrative support, preferably in auto and Property insurance is a MUST
Please skip this post if you don't have the MUST experience I am looking for

Technical Requirements:
Comfortable in using time-trackers (e.g. Time Doctor)
Own laptop/desktop, noise-cancelling headphones, and webcam
Reliable internet connection (at least 50 Mbps)
Available backup equipment in cases of power and internet outages

Benefits
Why You’ll Love Working Here:

???? Competitive Compensation

To apply, please send your resume to GM,ail: ryanwatson.business1