Scheduler with Excellent English Speaking Skills

Do you have Excellent English-Speaking Skills?
Do You Love Solving Puzzles? Are You a Master Planner Who Sees the Big Picture?
Monday through Friday 1:00 pm-10:00pm CST

At Home Instead®, we’re looking for an analytical thinker who thrives on solving complex scheduling challenges and enjoys making everything fit just right, like completing the perfect puzzle. If you're someone who takes initiative, finds satisfaction in organizing chaos, and can anticipate needs before they arise, we want to hear from you.

What You’ll Be Responsible For:
As an Scheduler, your role goes beyond same-day scheduling, you’ll be looking ahead to proactively staff future shifts and keep our clients consistently supported. Your strategic scheduling ensures both client satisfaction and Care Pro retention. You’ll be the person who spots potential challenges before they happen and has a plan in place. It’s more than just filling slots, it’s about balancing priorities, seeing patterns, and staying five steps ahead.

Your responsibilities will include:

• Strategically staffing future shifts based on client needs, caregiver availability, and request offs
• Managing and updating schedules in WellSky with accuracy and foresight
• Identifying potential staffing gaps and acting before they become urgent
• Communicating upcoming shift opportunities to Care Pros
• Collaborating with your team to ensure seamless daily and long-term coverage
• Supporting last-minute changes while maintaining a proactive scheduling mindset

What You Bring to the Role:

• You love analyzing, organizing, and optimizing schedules
• You enjoy working independently and taking initiative
• You have strong attention to detail but also see how your work impacts the bigger picture
• Experience in WellSky is strongly preferred, and proficiency in Microsoft Office (Outlook, Word, Excel) is a plus. Willing to

train the right candidate who demonstrates strong technical aptitude and eagerness to learn

• You thrive in fast-paced environments and adapt quickly to change
• You are calm under pressure and confident problem-solver
• You communicate clearly, professionally, and with empathy over the phone

What We’re Looking For:

• Experience with scheduling, logistics, or staffing (preferred)
• Strong planning and organizational skills
• Ability to multitask and prioritize effectively
• A passion for helping people and delivering excellent service
• Dependability and a commitment to follow through
• Weekend and evening availability when needed

To be considered upload a resume and introduction video.