Virtual Assistant – Customer Support & Business Operations

Virtual Assistant – Customer Support & Business Operations

Company: Ransom Shield
Location: Remote – Philippines
Employment: Part-Time, With Opportunity to Grow
Schedule: Flexible, with some overlap with U.S. business hours
Compensation: Based on experience

About Us

Ransom Shield is a growing U.S.-based security technology company providing innovative security solutions and services to businesses.

We are looking for a reliable, organized, and motivated Virtual Assistant to help support our customers, sales activities, marketing, and daily business operations.

We want someone who can think independently, communicate professionally, and take initiative.

Responsibilities

• Assist with customer communication and follow-ups.
• Maintain customer and prospect information in our CRM.
• Research potential customers and business opportunities.
• Support email outreach and appointment scheduling.
• Assist with social media and basic marketing activities.
• Organize tasks, documents, and business information.
• Prepare simple reports and daily progress updates.
• Use AI and online tools to improve productivity.

Qualifications

• Strong written and spoken English.
• Excellent organizational and communication skills.
• Experience with customer service, sales support, or virtual assistance.
• Comfortable using Google Workspace, spreadsheets, and CRM software.
• Familiarity with ChatGPT, Canva, or similar tools is a plus.
• Reliable internet connection.
• Ability to work independently and meet deadlines.
• Willingness to learn and grow with the company.

What We're Looking For

We're especially interested in someone who is proactive, dependable, detail-oriented, and comfortable taking ownership of assigned tasks.

Experience is important, but attitude, communication, and willingness to learn matter just as much.

How to Apply

Please include:

1. A brief introduction about yourself.
2. Your relevant VA, customer support, or sales experience.
3. The software and online tools you're comfortable using.
4. Your hourly rate and weekly availability.

Application Subject: Ransom Shield VA

We look forward to finding someone who can grow with our team.